Just moved to the area and got my oil change here for the first time! Great job guys!!! Service was quick. In and out. Thomas was amazing, he's the new assistant manager. Very detailed, thorough, and patient when I asked him 1 million questions. He gave me all my pricing options as well as his own recommendations and other things they noticed about my car when checking it that might needed servicing soon. Which, I really appreciated this, even though I didn't get it done today . After asking about their bad reviews online, he informed me he was new to this location. So it looks like they changed leadership since last year (when reviews were bad). So I'd say let's give them another shot! Highly recommend! Ask for Thomas. read more

Jiffy Lube - Thomas, Assistant Manager - Auto Repair Near Me - Alpharetta, Georgia

It is everything you hope for when you go to get your oil changed. First there was no line! Second they came out and jumped on it right away. Third the service was great! Fourth it was quick. Fifth they told me I didn't need the tire rotation I asked them to do! Sixth the price was right! I mean what more do you want out of an oil change place?!? I will come back here again! read more

Jiffy Lube - Auto Repair Near Me - Alpharetta, Georgia

Antoinette was so kind and helpful in fixing my car and even saving me money on a part I bought but didn't need. Highly recommend them! They'll get you in & out :) read more

Their staff is full of kids that don't really care about do anything except talking and texting on their phone. I waited for 15 minutes. There are two cars in the bay and nobody was doing anything to move them on. read more

They Are Open!! I have been using this location Jiffy Lube for many years, this morning drove by for my annual emissions plus summer check up, HWY 9 has construction happening, the store looked closed. Bummer, I went to the Shell on Hembree later came back to Walgreens then noticed the Jiffy Lube is OPEN for BUSINESS!! The Store has a manager that is present and working!! read more

I pulled up to Jiffy Lube b/c of the great experience at the Vista location- turns out all JL are not equal! When asked what kind of oil I wanted I asked them to pull up my records (via license plate or vin) and do the same as last time (btw they never did). I also asked for new wiper blades which I know can be hard to find for my car. A few minutes into the oil change one of the young men asked how long it had been since my last oil change- why b/c he couldn't find the filter????? At that point I called JL Vista who kindly pulled up my records 9/23/21 via my phone #. Now I'm getting nervous do these kids know what they're doing? When they finished the credit card machine was down so after multiple tries I had to trust Jackson with my digits and leave to take my son into the city. On the way to Atlanta that eve the new wiper flys off into oblivion!!!! Thankfully no one got hurt - the next day is pouring rain but I called and told them. The following day I drove back and spent 2.5 hours there while 3 young kids try to figure out what windshield wiper blades fit on my car. They go to the parts store and I gave them my phone #. They came back empty handed. Why they didn't call from the store so I could go on with my day is a mystery???? Promised blades the next day at noon. Went back down there and nope still the wrong blades. 4 days countless hours and no wiper blades at all. Not even my old ones. 2 stars for effort. Enter at your own risk read more

Bought a Groupon that said it was good at all Atlanta Area Jiffy Lube Went to this location and was told they were not accepting these (have used them in the past at this location) Jiffy Lube FAIL read more

Very good experience. The people were really friendly. The service was fast. Bathroom was clean.

There was no wait and the people were pleasant. I usually get my oil changed only at Jiffy Lube, but this was my first time getting it done at one in GA. The prices were way more than I usually pay and they did not clean my windows nor vacuum the floors. Also, I was not told about my wipers needing to be changed. read more

I came in for oil change I purchased a Groupon before coming and I purchased the wrong Oil type but the assistant manager Bradley was so amazing to where he was able to help me out. The Groupon i purchase was 39.99 but the type of oil changed i needed would have been 65.99. He gave me a great deal on my oil change my tire rotation and a free glass clean as well. I like how all my needs were met. I didn't have any complaints about my visit here. I ended up paying 50$ for the whole package instead of 70$. I will definitely come back here again. Bradley is a great employee and I'm glad that he was here today to help me out with my service. read more

Jiffy Lube fan for years, but won't come back to this location. Went in for oil change end of September. I overheard technician complaining about the undercarriage splash guard. Got home and found the splash guard not put back correctly - several missing bolts and half of it not even secured to the vehicle. I went ahead and secured it back on myself with extra bolts and fasteners I had on hand. Few weeks later, car starts dripping oil on my driveway. Took it in to aaa and oil filter was not replaced correctly. Had to refill my car with nearly 2 quarts of oil and now deal with oil all over my driveway read more

The Technician Team at Jiffy Lube was great. Took my car in right away. Had an oil change, tire rotation and air filter change done. Very courteous, addressed my needs and had me out in no time without any upselling. Appreciate their service. read more

My first visit here was fairly positive. I came to get the oil changed in a Ram 1500 and was back on the road in less than 20 minutes, which pleased me. The staff I interacted with were friendly. The waiting area was not as nice as other Jiffy Lubes I've been to. The area was a bit cramped and, although not noticeably dirty, felt dingy and/or dated. Not necessarily a deal breaker for me, but it could be improved upon. I took 1 star off due to the staff not resetting the oil meter on my dash. I didn't specifically ask them to do this as I assumed since I was paying for an oil change service this would be taken care of. Having to pull over into a parking lot and shut my vehicle back off to reset the meter myself was a bit of an inconvenience. I'm glad I noticed it before putting too many miles on the truck. I will be more intentional about this during the next oil change. Another star was removed for the cost. My oil change consisted of 7 quarts of synthetic-blend oil and 1 oil filter. Jiffy Lube charged $68 for this. I personally feel that is on the significantly high side. I would visit this location again in a pinch, but I believe I will shop around for my next oil change. read more

I had such a great experience getting my car oil changed thanks to AQUILA ! He did a great job keeping me informed, he checked everything from the tire pressure to my break fluid and he also gave me some great recommendations on what services I would need in the future. The service was great, the guys were very efficient and quick I was in & out! He also gave me a coupon book for when I return! Thank you AQUILA!! read more

Jiffy Lube - Auto Repair Near Me - Alpharetta, Georgia

I was not impressed when I came by this location this morning. I needed to get the oil in my car changed. I therefore decided to take a drive down this road from Windward and look for one of those quick oil change places. This was the first one I came to. Getting in wasn't particularly easy, but that's not their fault. The prices were exceptionally high; It cost $54 to get the oil changed, and they didn't even use synthetic oil. They also topped off the anti-freeze, and that cost another $4 to do. While I don't expect a shop to be really clean, this one was definitely not. All in all, I was not impressed, and probably won't be back. read more

Johnny was very nice and great fast service love the new management I see my brakes were done in 45 mins and vacuum free of charge.

Worst service and customer service ever!!! I had my boyfriend Brian bring my van in for an oil change, while there they discovered I had no breaks, and no AC.. I paid over $1,100.00 for AC compressor , breaks, rotors. My mini van quit running while on lift because the workers poured break fluid all over the engine block and other places because they were careless while refilling my break fluid after bleeding my breaks. I believe this is what caused the damage to my board because it stopped running seconds after the overfill. All I know is they could not finish the work because the van would not restart, again because the car would not turn over right after the overfill. I had to have Brian have it towed off the lift, and was forced to pay for incomplete work. We were told to bring the van back to have the AC work finished. When ford told us the board was wet and the reason why the van would not start we remember what Brian said happened right after the over flow. The board needed to be replaced for just over $1,300.00, when we told them what ford said, they laughed at us saying they did not do it, it was do to age of my van, not the carelessness. Funny right? I had Brian drive it in there and it was towed off the lift, but they did nothing wrong. After I paid for the repairs I brought it back to them to finish the AC work I paid for, I was told no, they are not going to do any more work for me, the work I paid for, or the board. I am going to have to file claim against them in court to get what I paid for.. Sad!! Here is their email to Brian.. To: Brian I June 23, 2016, 11:12 AM The Jiffy Lube store will not do any further repairs on your 2005 Ford Freestar. Thank you. Posted by owner Jj read more

Been here several times - they are always quick and very friendly. I've never had any issues with damaging my vehicle or pushing me to get a service I didn't want. I never have to worry about everything that supposed to be done get done on my vehicle. read more

Aquila and Caleb were very helpful and gave great customer service. They quickly helped me with my Range Rover where the Dealorship had less availability. read more

Nice guys. Got the job done quickly. Free WiFi too. Convenient but Pretty pricey though. Spent $50 for an oil change.

Damaged my car. They put blocks under my car to lift it to rotate the tires and when they placed the blocks they put them right on the body of my car. When it lifted it bent the plastic and they could hardly open my driver side door when it was lifted. They didn't even notice it, I had to stop them. The guy doing the work was completely unprofessional and with an attitude said "well it's either that or no tire rotation!". Needless to say I will never go back and would never recommend them to anyone. If they have that much lack of respect for my car who knows what else they did or didn't do when I wasn't looking. read more

I got right in and that was good. But they kept asking for more money to do different things -- even stuff that they did not check. Also, they said certain things were ok when they were not checked. For instance, they did not look at my battery, but they said it was fine. Problem is that the battery is in the trunk and they never looked in the trunk. And they put in an oil filter that does not fit. read more

I went in for an emissions inspections and did not realize they do other things like oil changes, change wiper blades, check tire pressure and top up fluids. I was out in thirty minutes. They even explained the difference between synthetic blend and synthetic oils, shared a coupon and gave me advice as to what my vehicle actually needed. Finally, a one stop auto shop for your basic needs that does not try to rip you off. read more

My tire came off my vehicle in heavy traffic causing severe damage to my vehicle and personal property almost causing a potential catastrophic accident the next day after a tire rotation service less than 60 miles because the technician failed to properly secure my lug nuts. They admitted to this when I went back to file the report by stating they forgot to perform the second tightening when the car was on the ground. They also admitted to only rotating the left side which was one of the tires that came off. The drivers rear tire which is the left rear. I along with others could have been seriously injured or killed. Major mistake. Don't use this company if you value your life. I have pictures. If you value your life and others, don't get your tires rotated at this location. They failed to properly tighten my lug nuts resulting in my tire coming off while driving in heavy traffic the next day less than 60 miles of driving causing severe damage to my vehicle and to personal property that my tire struck after coming off. This could have been catastrophic if the tire caused a more severe accident. They admitted they did not perform the second tightening of the lug nuts and failed to complete the service per standard procedures. I have pictures. Don't ever go to Jiffy Lube! Devontre B. admitted they only rotated the left side of the truck which was one of the tires that came off (the driver's side rear) and that the tech Zachary B did not do the second torch tighten when the vehicle was on the ground. I have failed to get a response from Jiffy Lube corporate Claims Department. This occurred at Store 2184 at 207 South Main Street Alpharetta Georgia 30201. If I am not contacted by the EOB today 11/12/2018 taking full responsibility with a satisfactory resolution and settlement offer to compensate me in full for the damages and all expenses including car rental, and insurance cost such as deductible to my truck and the business owners sign. Actually I want this to be filed on Jiffy Lubes Insurance for obvious reasons and I expect additional monetary compensation for the horrible very terrifying experience and lost time from work caused by such negligence by the "professional" team at your location. You are so lucky no one was physically hurt much less killed. If this is not addressed immediately I will have my attorney contact you to discuss moving forward. I also have a police report and numerous witnesses including my passenger at the time of the incident. Baxter Crane baxter.crane@yahoo.com 404-908-1200 read more

No Jiffy here. Spent over 1 hour and 45 minutes for an oil change. There were only 2 cars in the bay when I pulled in. Would understand if they were busy. No one seemed in any rush or concern even after I began asking why my car was taking so long. Just a lot of talking among the crew. Will not be returning. read more

Wow it was bad. They said they would pre-order my brakes so that I could come in and it would only take 30-45 minutes. 2 hours later they were done. And they told me something had broke also. So I got in my car and started to drive off and my car could barely drive it was so messed up. Went back to talk to them and they said a wear and tare part broke (while up on a jack....). Got so mad I took it to express down the street and they told me that the part jiffy lube said was broken was fine......but that they had forgotten to bolt my tires back on. I have no idea how my tires didn't just fall off while I was driving. read more

beaware this place today morning i went ther to fix my car ac not wroking they said its 30 min fix i saidk just wait there 45 min after they said we are not find the issue still they charge lik labor and parts $$$$ 92 .27 i dont no y plz dont waste your money,afther that i went firestone apharetta , they ask me to wait like 10 min thenthey said we cannot fix your issue go to honda dealer without charging read more

Bradley H. Was super helpful!! Would highly recommend going to see him! Thanks! Super quick too!

I came here yesterday to get their basic oil change service yesterday. It costs $45.00 and according to their website, this is what they CLAIM to do: "Jiffy Lube Signature Service® Oil Change is comprehensive preventive maintenance to check, change, inspect, flush, fill and clean essential systems and components of your vehicle." Well maybe it's because I'm a young woman and they thought they could take advantage of me. They weren't busy. I was the only one waiting and was in and out in 15 minutes. I get in my car and check the dashboard to look at my tire pressures. EXACTLY the same as when I dropped it off. Also of note there was a ten pound difference between the front and back tires. So clearly they did not check my tire pressures like they claimed. Also they did not vacuum or clean the Windows (also included in the service). So I called the store, and they denied my claims. I told them I would return and showed them the PSI numbers for each tire on my dash, and the obviously not vacuumed floors. Who knows what else they didn't do that I paid for. So they apologized, finally admitted to their mistake, and took my car back to fix the tire pressures. Here's the funniest part. As compensation they gave me a Thanksgiving coupon for half off my next oil change there. Which expires in a week. Seriously? DO NOT TAKE YOUR CAR HERE! read more

While they were pretty fast about it and the price was initially reasonable. The manager brought me in the old cabin air filter which were very much due for a change. He told me it cost $15.99 but after they changed it and was ringing up the bill, he said that I misheard him and it was actually $59.99! The $15.99 for an engine air filter that I didnt need. When I first heard $15.99 I looked up online how much they were at the local Autozone...$16.99, thats the only reason I told him to go ahead and do it. If he would have said that it was $60 I would have told him NO WAY!...He tried to give me every discount he could but $25 off is far from the $44 difference. A $34 oil change turned into $88 of annoyance. I was VERY displeased that he told me about it AFTER it was all done and he couldnt take it out. NOT COOL! This is EXACTLY why I normally do everything myself. Will NOT be returning. read more

I have a 2011 Volvo and they obviously have no idea what to do with it!!! Took an hour, cost $90 and I'm still not sure my car won't explode! After watching the first mechanic attempt to rip my car apart with brute force, I came outside to voice my concern, at which he got very annoyed and said fine I'll get my manager. The man in line to be serviced after me? Got in his car and left, after that display of incompetence. The manager eventually appeared to figure it out...but not with out himself coming off as frustrated and confused. If you don't know what you're doing tell a customer!! I would NEVER go their again! And you should think twice!! read more

I asked before I drove in how much the oil change would cost, 45.99 is what I was told. Upon getting the bill, there was a $ 6 additional charge for the "special filter". I have NEVER been charged extra for this Sonata filter, not at the dealer or other oil change places, as it is a standard filter, costing $6.63 at Walmart, so a $ 6 SURPRISE extra charge seems just to be a way to inflate the charges. I will not return. read more

I don't remember the mechanic's name who serviced my car but he was awesome. Honestly I've been letting Jiffy Lube service my cars since I was 16 (I'm now 31) and I've always had great experiences and this location was no different. I called ahead of time to get a quote, it was straight forward and very competitive (I had a headlight bulb replaced) and the price was the same when I arrived, no wishy washy-ness. I was in and out in 10 minutes and above all they were sooooo friendly and kind to me. read more