We've shopped here for years and spent a lot of money at this store over that time, but after this…read moreexperience, we won't be back. On 7/4/26, a staff member was sitting in the cooler handing out water bottles -- 1-2 each -- to select customers, but skipped over us entirely. When we finally got inside, she asked how we were doing. My 80-year-old mother mentioned it was hot, and the employee replied, "Is it that hot since you're out?" -- dismissive, especially right after handing out water to other customers and not us. It felt like the staff cater to a certain type of customer, and we didn't fit that mold. Very disappointing and disheartening after being loyal customers for so long especially on July 4th.

For perspective: I have been gardening since I was probably 6 years old and even owned a landscape…read morecompany many years ago. I am that guy who even when i am out of town, I go to local nurseries to see what types of plants are popular in those areas. I only say that to make the point I have been to a lot of nurseries in my day. Covington's is one of the best nurseries I have been to. They have an amazing selection of plants and all of their plants are very healthy and ready for their new homes! Even their half-price greenhouse plants looked great! Their prices were comparable to other local nurseries but selection and service is what Covington's rocks on. I was asked everytime I went to a new section if I needed any assistance. These folks were amazing and I can't wait to come back, even though this place is nowhere near my home!

So I had a decent experience overall with the quality of service, but after agreeing to a 2 week…read morefrequency Manuel became unreliable. After about 2 visits, he missed an appointment, then was regular for a few more then missed another. I reached out to find out if he would be able to provide services just for him to ghost me and stop responding. Very unprofessional. I understand if you get more business that is more lucrative, but you should let your customers know and not tell them you are on your way when you are not.

The contract was for two pallets of Zoysia grass, top soil and tilling of the ground. to cover some…read morebare areas in my lawn. He brought one and a half pallets.no top soil and no tilling. He ran short, came back and completed a part of it, leaving some areas still bare, and wanted to be paid. I paid him. I discovered later that he used Celebration Bermuda and not Zoysia. I would not recommend this company.

We wanted to re-do the landscaping in our frontyard, Mainly replace aging bushes with golden and…read moredwarf yaupon hollies along with some accent boulders. Guerrero's quote was reasonable. He also knew exactly where to get the plants and picked the right sized ones. He also individually selected the landscape boulders for us and we loved his selections. His team was on time and did a great job, and left no mess behind. I would hire him again for my next outdoor project.

Very responsive and got the job done! I had a rather urgent situation and they were at my house…read moreless than 24 hours later!

Hector is always so helpful in explaining what he did to our yard and any observations that he has…read moreon things we could do to enhance what he did to treat the lawn such as how long to water the product in and where we should increase watering time and why. He and Alyssia are so efficient and kind and are very willing to work with you if you need to reschedule a service time or day. Our yard is looking better since Brant's Vibrant Green took it on.

Arrived at the scheduled time Completed the tree and shrub service quickly and said to call if we…read morehave any issues. Very pleasant. We are beginning our fifth year of lawn and tree/shrub service with Brants and have been pleased with the results. Lawn has never looked better.

Ross was super helpful in fixing our patio near the pool. He went to numerous stores to do the best…read morehe could to match and the stone looks far better. Very responsive and was communicating with me the whole way. Thank you Ross!

Ross is amazing! We have large trees and had really struggled to get grass to grow, had a lot of…read morebushes that needed removing or pruning, irrigation/drainage issues, etc. He had wonderful suggestions to solve our problems and make the yard look pretty again, including river rocks lining our walkway. It was reasonably priced, Ross was very communicative about the project and got everything done wjdn he said he would. I loved working with him on tius project and love the results, we've gotten compliments from neighbors we don't even know :)

Quick response, fair price, and good work was completed in a timely manner. I would use him againread more

Didn't even bother showing up for an initial appointment. No call, no message resetting or…read morecancelling appointment. Vey unprofessional/

Never ever use this company. They are not arborists just tree butchers. No respect for who owns…read morethe right to the tree just cut and butcher regardless of the time of year.

There is a big fruitless Mulberry tree in the front yard of the rental home next to me. The tree…read morehas been trimmed before (don't know who) but they failed to trim the two large limbs that had obvious stress cracks (which caused me some stress!) and sure enough, one limb finally came down with no injuries. Brothers came out and did a great job removing the other cracked limb and many more cuts to balance out and open the canopy. They sealed the large cuts, shredded the wood, and raked up all the debris. You couldn't even tell there was a mess there! Good job guys.

$150.00 1 hour consult fee. + $100.00 (claimed: 30 minute)…read moretravel fee (from Garland, [Not even Rowlett] easily accessible from Miller/Royal Ln. over to Royal Ln., at 75 + $75.00/Hour For conceptual sketch and/or computer rendering (no telling how long that would take if he thinks it's a 30 minute drive from Garland over to Royal Ln./75....Must be hitting all the school zones via Plano & Richardson. Then? There's a minimum day-crew charge That could be anywhere from $75-$3000 he said. ‍ wow!!!, just WOW!!. I'm actually surprised He hasn't figured out how to charge for a 15 minute phone conversation. My Business Attorney only charges me $125 an hour & my CPA is about the same & even the guy who does Custom classic car restoration is $65.00/Hour, yet this gentleman asserted to me when I told him I was kind of insulted by the nickel & dime fees-for-every-damn-thing that he doesn't work for free & pays his attorney $800 an hour??.... I wonder if that "Attorney" is late night @ Baby-Dolls?. Insulting fees & I would expect as a result equally nefarious business practices to say the least - I don't care how good he is even if it's gold leaf plated Service. I'd hate to see what his mark up On Grass/Sod would be!! YIKES!!!.

Why are 25 reviews not being seen? You've got to read them all to see the consistency of the…read morecomments. DeFeo's Landscaping has been well-known in my area for years, and I finally contacted Eric when I wanted to refresh/redesign an important backyard landscape bed (aka "my happy place"). Eric asked a lot of good questions regarding my likes/dislikes of certain plants, my color preferences, maintenance needs/lifestyle and then sat down at the patio table to put his ideas on paper. I walked away to let him create in peace, then we reviewed his plan and discussed his recommendations. His pricing was fair, I knew his reputation in the area, and I liked his approach so he won my business. He's very knowledgeable and creative. Afterward, I contacted Eric with some questions and suggestions for other plants - he was always very responsive and thorough in his communication. He also made some suggestions regarding the irrigation system. Eric is committed to professional customer service and kept telling me he wanted to design something I could love (within my budget, of course.) He's pretty straightforward and honest, dedicated to quality and customer satisfaction. He's a nice guy, too! Thanks to Eric my happy place has been restored, and the area looks beautiful. I won't hesitate to recommend DeFeo's Landscaping, and am pleased with my first -- but not last -- experience working with Eric.