I've been many times but wanted to come here to say thank you. Always helpful staff - they are…read morewhat makes the experience easy for me but yesterday I had an outstanding experience. IMHO customer service since Covid has been severely lacking and I've been getting despondent about how miserable or bored service providers seem to have got. However visiting yesterday gave me faith that just maybe the future of retail might be getting brighter. The person at the register was responsive, polite, helpful and offered suggestions. I had another query and whilst I left my daughter at the register whilst our items were ringing up, I quickly found another advisor to ask a question. He immediately knew what I was looking for and walked me to the aisle but said he thought I may have to go elsewhere as they don't have much demand for it (edible glitter!) Free delivery of balloons if you spend over $50 which is wonderful and was booked in there and then. As a mum, I'm running around like a crazy thing and it's so great to have at least one 'chore' made easy. Thanks guys

This place has really gotten pricey. I was looking for some decorative paper plates and disposable…read moreutensils for a BBQ. The plates, utensils, and some decorative table stuff was about $50. I decided to go to Hobby lobby before I purchased. I got everything I needed with comparable sizes for a total of $15. I'm not certain why prices have become so crazy, but try elsewhere first!!

I just received an order (Windy City Novelties LED Light Up 44" Jumbo Mardi Gras Bead Necklace with…read more3 Dynamic Light Modes for Festive Fun) The wire was broken and the largest bead was damaged. I won't send it back, since I wired it together & got it to work, but I'm not happy with it.

My experience was terrible. I spent $16.49 on 2 pks. of Warbling Bird Whistles. They were very…read morecheap and didn't make a bird sound as described, just kinda a whistle, but not even that, a faint whistle. Not at all the quality of the one I had when I was a kid (1980's). So, then I had to pay to send them back (out of pocket ($8.10), plus they didn't refund the original shipping ($5.99). So, I spent $10.50 for the merchandise + $5.99 shipping + $8.10 to send it back = $24.59 I waited for a credit back to my debit card and didn't get it after abouta month, so called them. He said the return of $10.50 was sitting in the account I had with them. I requested that it be transferred back to my checkingand he said yes, he could do that. So, I paid them a net of $14.59 for absolutely nothing!

If I could give 0 stars I would. Elena is a horrible person and that's speaking from experience. I…read moreordered flowers for a friend after surgery and when my friend sent me the image of the flowers it looked a lot less than what I had ordered. I contacted her to explain what the issue was and was told that she wasn't at her business and to call the next day. I called her the next day and she said she wouldn't even consider what i had to say. She had her mind made up and refused to issue a refund. She also then said she will go pick up the flowers. How sad and wicked is it that you will go to a person that is in recovery and take their flowers. I am also go to post what I ordered and what was received so there is no confusion. I normally never leave a review but for someone to be this wicked spirited is not normal

My husband and I loved the flowers at our wedding! Renee was wonderful to work with and very…read morecreative. We got many compliments at the wedding! The flowers are still holding up and beautiful in our home days later.

Like many others have stated, this business is a complete scam. I ordered Christmas cards at the…read morebeginning of November and after I got my confirmation email, I never heard another thing from them. I called, emailed, DM'ed on instagram - you name it. And nothing. If you look up the company in more detail you can see the "store front" is the ladies home, and her business phone number is her cell phone number. Thankfully my credit card company was able to fully refund me and dispute the transaction.

I am very disappointed with Kelly and WH Hostess. I placed an order in February, paid in FULL, and…read moreonly received half of the order. I have written numerous emails, DM messages on social media, and even a few posts; that she erased, very nicely asking about my order. I have not received any communication back from my inquiries. I have never written a bad review before, being a small business owner myself, I try to give everyone the benefit of the doubt and an opportunity to "make it right". This lack of communication has gone on for almost 2 months. I feel customer service is very important and unfortunately, Kelly and WH Hostess seems to be lacking. I do not recommend this business.

We rented the video bus for my teenagers birthday party, the bus came and everyone went crazy! Tim…read moreand Mike greeted us and asked us where to set up. They were quick! Showed the kids what games there were and everyone had a blast. They helped the younger ones beat the older ones!! It was a great time by all. Would definitely do it again and again! The initial set up was easy as well. Edie was great to work with, she listened to all my needs and had everything set up and ready for the group we had! The parents had fun with the much needed quite time as well

So cool! I seriously don't think four hours was enough! The kids had such a great time, I booked…read morefor my twin boys 16th birthday party. I would highly recommend this company..& these days, what do you do for teenage kids? So many games, we danced & VR Best part they came to me It was clean the driver was helpful even to the little ones Best party by far I even played "the Mom" lol

UltraPure is an environmentally conscious company. They are offering local chicago businesses…read morecustom labeled biodegradable water bottles. If we could convince all of our local businesses to have their own biodegradable water instead of selling major brands in plastic bottles, we could greatly reduce our use of plastic.

Heartland provided the garden chairs for our daughter's wedding in a Lake County, IL forest…read morepreserve, and the entire experience was outstanding. From our initial outreach, to making adjustments to our order, to accommodating a special request to move the picnic tables back under the pavilion after pickup--everything was handled seamlessly and with such care. Christopher, thank you for going above and beyond to make the process so easy and stress-free. You truly helped make our day even more special!

I used Heartland Tents for my Mom's 80th birthday at my home. From the very beginning Chris was…read morevery communicative. The gentlemen who came to install the tent were so friendly, nice and efficient and same for taking the tent down. The tent, tables, chairs and covers were in exceptional shape. Everything was absolutely perfect. I will refer Heartland tents and definitely use them again. Thank you.