Marcus was very rude and condescending over the phone. I asked for dimensions and he told me to look it up on the website. Not sure if it's because of my feminine voice... read more

Very helpful and pleasant to work with again. Good selection of tables and chairs to choose from.

We needed a party table last minute and they were very accommodating! Will definitely use them again for other party stuff too!

Updating from my previous reviews. They have gone above and beyond to make my previous rental disappointment become a rental excitement! We just had our son's 2nd birthday party and Taylor Rental Party Plus supplied a new combo bouncer. We also rented some tables and chairs hoping for great outdoor weather. The bouncer stayed up the whole time and we didn't have any problems like the year before. All the children had a great time jumping & sliding. Even my 2 year old went in and loved it! Prior to this he wouldn't get into an inflatable because of the unsteady surface. The two delivery and setup guys were professional and friendly. They were very quick and took care to make sure everything was set up right. So happy and looking forward to a wonderful rental relationship! Thank you Tracey! read more

Absolutely PERFECT service. Delivered on time - corrected the tent we ordered incorrectly & then gave us a deal for their return trip. The delivery & pickup were on time & their products are super!! read more

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From the first phone call, to the delivery and pick up, you will not find a more courteous, professional team to work with. I am an event planner and would not be able to do what I do without them! Thank you Marcus and team. read more

Great event rental. Were on time and super serviceable! Love this place! We rented a tent, tables and chairs...the help in the office was amazing. Will definitely use their services again! read more

We just rented the moonwalk house that looks like a fire station for our two-year-old grandson's party, and it was a huge hit with all ages, including grandparents! The whole process was very easy and the men who did the set up were extremely professional and checked every detail. We'll definitely rent again from them for future parties. read more

Taylor set up a large canopy tent for us and delivered a large cooler and tables and chairs. They were responsive and everything was as promised. Chris and his set up crew did a nice job helping us determine where to put the tent, as excessive rain and septic system in the back yard made it challenging. Everyone was polite and professional and the tent looked great. The large rental cooler is a must for a big party, much easier than using/borrowing multiple small coolers. The only reason I didn't give 5 stars is that we didn't realize they were picking everything up before noon the next day until I called at ~10 a.m., as it wasn't mentioned. So we hustled to get everything broken down. The contract did say our event ends at 1 p.m. the day after our party, so I take some responsibility for not knowing. read more

We have worked with other companies before but none were as kind and willing to help as this company. I worked with Tracey but when she wasn't there there was always someone to accommodate. They ran out to us if things weren't going well and fixed our problem immediately with a smile. I would use them again and certainly recommend them without hesitation. Thanks to all of you our party was a success. . They were also helpful with the pricing. read more

The Palatine location had always been great to me. I come in last minute on holiday weeks to rent a few items and they're always helpful, have what I need on hand, and have a good sense of humor. They make returning a breeze and the people that work there have always been respectful and courteous. I am thankful you guys are so close and your prices are so reasonable! You make the holiday hassle a lot less of headache! read more

I chose Taylor Rental Party Plus for all of my wedding dinnerware, glassware, and servingware, and what a great decision! Our venue required that we bring in everything from the linens up, so that was quite a lot of materials for my 230-guest wedding. I found their website extremely helpful because they posted all their prices (many places will have you contact them for pricing). I went in and met with Tracey. She was simply wonderful to work with. She walked me through each step of the evening and helped me decide what we needed and how much of each item we'd need. She was knowledgeable, professional, and was honest about what I would or wouldn't need for my particular vision. Once we had our quote, it was so easy to adjust the order. About a week before the date I realized I needed to add a few items and all it took was a simple, 5 minute phone call. My reception took place in Chicago, and Taylor Rental Party Plus does not deliver to the city. They allowed us to bring a UHaul to them, where they loaded the truck for us and we then brought everything in to the venue. Their transport crates were easy to use, and we were able to return everything on Monday afternoon. I would recommend their friendly, flexible services to anyone who is throwing a party, big or small! read more

I use Party Plus professionally and rent a variety of items 2 -3 times per week. The team is top notch and very responsive. On the very rare occasion that something isn't perfect, Tracey and the crew have resolved the issue promptly and seamlessly. I highly recommend! read more

-Incredible Customer Service -Flexible -Reliable -Wide Variety -Knowledgeable Staff This company is consistently going above and beyond, and my company and I work with them almost every month, for years now. read more

We rented two pop up tents, four banquet tables and 25 chairs for a bbq at our home. The items arrived in great condition, I was especially impressed with the tents. Items were dropped off on time and the whole transaction was pretty seamless. Would definitely recommend and use again if need be. read more

I ordered tables, chairs, and moonwalk one week before the graduation party in July. Marcus was very helpful & professional, and told me just how set-up & pick-up would work. Everything was exactly as promised on the day of the party. The delivery team was careful to make sure the moonwalk was positioned just where I wanted it. The kids had a great time, and the Super Hero moonwalk was the hit of the party! The same crew that delivered the items on Saturday returned the next day to pick up, and were done in no time. I couldn't be more pleased about my decision to rent from Taylor PartyPlus! I highly recommend them! read more

really unorganized! I needed to rent a moonwalk so I called them when they were closing to check availability and the combo that i wanted was still available. I called back 5 minutes later and they were already closed. I left a message for someone to call me back first thing in the morning and no one ever called. So i called around 10:30 AM and they said that it was already booked by someone from the previous day! I spoke to a man who had no desire to figure out what had happened. I explained to him that I called the night before during closing at it was still available. The man said he doesn't know what happened and he didn't care to figure it out. I don't recommend using them! read more

Our kids threw a surprise party for us in our own home. They rented a tent, tables and chairs. The wonderful folks at Taylor helped them keep the secret by working with my kids to deliver the goods as soon we left the house for the afternoon. Great service, fair prices, everything was in good shape and great working order. Really couldn't be happier. read more

So, I came in super last minute yesterday to pick up some supplies for the bar I work at for UFC. They couldn't be more accommodating! I rented stanchions and a bunch of folding chairs and without hesitation they got me everything I needed! Thanks so much, guys! I will be sending people your way for any party rental needs! read more

I worked with Taylor to prepare for a large open house event. They personally came out to measure the tent area, offered suggestions and recommendations, etc. They were very courteous and professional and our order was delivered and set up perfectly. Not only did I use them for this large tent order, but also for tables, chairs, dunk tank, paper goods, etc. It was very easy to work with their team. I would definitely use them again. read more

The only reason I am giving them one star is that the man who did the estimates was lovely and professional. The day of set up was a disaster. My order was small. Two tents and some tables and chairs. The estimated time of completion was 1 1/2 hours. It took 4 hours and as such, I had to cancel my much needed doctor's appointment (so that cost me). They had to make 3 trips back to the store as the first time they forgot the pole to one tent, the second time they forgot the pole for the second tent and lastely, one canopy was the wrong side. They explained it by saying they loaded the truck the night before and they were tired and not bothering to look at the checklist. The crew was 3 men; one the captain and 2 young men. One of young men was on the phone so much, we had to ask him to stop texting and aid in the set up. When the young men were unloading parts, they carelessly through a heavy metal part into my flower beds. The owner was 100% aware what was going on. He never called to apologize nor did he even come out to our site (15 minutes away) to supervise the disaster. This company is unprofessional and unreliable. read more

Ordered the first time, no problem. The second time it was dirty and the parents didn't want their kids to play in it. When I told them that happened they said it must have been a busy weekend. This time we got the biggest one. Everything was fine until pick up the next day. It was raining and they never called and told us what to do. When it stopped raining for an hour we plugged it in and dryed it out. No one came or called. Then it rained again. We left everything out for them to come. The next day I drove by and saw it up with no one there. When my husband called the company they said they came by yesterday but no one was home. We were home all day. Then their story changed and said you know it was raining pretty hard. Never even commented why they didn't reach out to us to say why they weren't picking it up or what to do. Then they told us they must have plugged it in and went to the next job. Didn't get a call or even a ring to tell us they would be coming and doing all this so we knew what we were coming home to find. Very disappointed and surprised. Not even a sorry or anything, just an excuse. read more