Awesome service. Interior and exterior clean of my 2023 Dodge Charger Scat Pack. They even cleaned…read morethe engine. Car looks like the day i got it from the dealer. See pic. Tom R

Amazing service. I live almost an hour away and even factoring in two uber trips (about $140) it…read morewas an excellent value and I'll be taking my other car in soon, although next time I'm going to go when my wife is in town to save on the Ubers. Did a full detail on a 2012 Lincoln. It couldn't look better. Kevin and team were fast but still had incredible attention to detail. I don't do online reviews, but this level of quality deserves one. Highly recommended.

I had ceramic coating applied to my VW. It turned out great and on time…read more Wayne Kalyn

If I could give -5 I would. The worst experience ever with this place. The owner is very…read moredisrespectful and dishonest. Wanted to charge $200 for removal on top of the service putting it up to 500$ Left the car early in the morning with specific instructions and because the owner Raul is out of the country and not paying attention to what his employees are doing... They did everything wrong after the car was there all day. Wrong number of tints not the full service plus bubbles in the rear window. Very rude. Stay away from this place ! And didn't even offer to fix it on the spot.

Going to an automotive body shop is usually like going to a hospital: you only go when something…read morebad has happened. Automobile accidents are an unfortunate reality for many of us considering how congested traffic has become, as well as the increase in distracted drivers. Alas, when someone recently ran into the side of my 1961 Mercedes-Benz 190SL, thankfully nobody was hurt, but they damaged my passenger side rear quarter panel, fender and door. FYI, I had this car professionally restored in the late 1980's and took it on the regional auto show circuit and did quite well. Today, I drive it on nice weather weekends and to local car shows and enjoy sharing it with admiring onlookers. Being a valuable older, special interest vehicle, I contacted respected friends and auto industry executives who know and work on these types of cars and understand what is involved to appropriately repair to a very high standard, any damage. Tommy Caruso, Proprietor of Caruso's Auto-Motive, Inc. came highly recommended by the owner of a regional Mercedes-Benz Dealership, as well as several Mechanics who specialize in German automobiles, from the 1950's to present day. From the moment I spoke with Tommy on the phone, to when I had my car flat-bedded to his repair shop in Plainfield, NJ, I had a very good sense that I had made the right choice. I found Tommy to be very personable and together we reviewed the damage, and he assured me that it was not as bad as it looked. His biggest concern was the anticipated challenge of blending the new paint on the repaired rear fender and door with the rest of the vehicle's 37-year-old paint. He met with a second appraiser from my automobile insurance company and submitted a detailed supplemental claim, explaining why he strongly felt the need to paint the entire car, since matching the older paint would be very difficult. Thankfully, my insurance company agreed and accepted his supplemental claim. Once the work was complete and the new paint fully cured, I saw the repaired and repainted car and was most pleased. He and his team made sure that the costs for all the work was always stated and shared with me, as well as clearly communicating his process and progress. He even detailed my car before I left. I can attest that Tommy strives for excellence in his auto repair work. He and his crew's experience, expertise and passion for doing an excellent job is most evident in not just my car, but in the other examples of several older and current Porsches, BMW's, Mercedes-Benz's, AMG's and Maybach's, that were in his shop at the same time as my car. If you have a special car that has a body issue that needs attention, it is well worth checking out Caruso's Auto-Motive, Inc.

Staff are so friendly, communicative, and know what they are doing! Thank you for taking good care…read moreof my car!!

I got my car fix but the problem is when I drive I hear a sound in my trunk area and I didn't hear…read morethe sound after my car accident. I got my car fix there and now I hear the noise. I didn't hear the noise so often when I got the car out the shop but I do now and I didn't say anything because months have past and now I hear it often when I go over bumps.

I took my Jeep in after a minor collision, I rear ended someone and had some damage. Joe and Larry…read morewere great to work with. They gave me a quote right away and worked with the insurance company. I had to wait a bit for the parts to come in, but they were very kind and explained everything. They even have a cute dog. I was very happy with the end result. Thank you!

I bought 4 car starters for my family and had Unexpected Creations install them. We were fit right…read moreinto their schedule so we could get them done right away. They worked hard and didn't give up to get the job done to our satisfaction. Communication was awesome through the entire process. The waiting area is so incredibly comfortable! Don even mentioned how sometimes people will fall asleep watching TV on the couch because they are so comfortable! You can rest and relax, watch TV and also charge your phone while you wait. I could not say enough great things about them. Our car floors were even vacuumed! Very pleasant to speak with them over the phone, texting, email, and in person! I will definitely be recommending anyone looking to install anything to them!

I've requested car play installed for Lexus rx350, schedule was very easy, called to the number…read morelisted and they put me in almost next day. I've left car there for few hours and it was ready. The technician teaches me how to use it, and after almost one year everything working like it should. Price was responsible and competitive to another company's around . Highly recommend them.

Not having any knowledge of body shops in my area, we decided to take our Honda Oddysey to…read moreNorthEast Collision per recommendation of a car dealership. Since the reviews on Yelp looked positive, we felt confident bringing our car in and we couldn't have made a better decision. The staff; from the manager all the way down to the receptionist were very courteous and helpful. Having never been in an accident before, Sean carefully explained the process to us and was attentive to all of our questions and concerns. Leah (not sure if she was the receptionist) was also very pleasant and helpful throughout the process. Overall, the work performed on our van to repair the damage was excellent. The exterior of the car was very clean and spotless, making it easy for us to inspect the car. The inside of the car however was not given as much consideration and we noticed a considerable amount of dirt in particular on the upholstery and floor mats. I expressed my dissatisfaction to the body shop via email later that day and within a few minutes, I personally received a phone call from the owner (Frank) of the shop who was very concerned and eager to rectify the issue. I was very surprised to say the least at the overwhelming response I received from the owner. Not only was he gracious in acknowledging the error on their part, but he insisted on rectifying the issue and even offered to pick up the car so not to inconvenience us any further. As you would assume, all the dirt and grease inside the car were cleaned off when it was returned to me. I would highly recommend NorthEast Collision to anyone needing body repair on their car. Not only do they show excellent workmanship, but they also exemplify honesty and integrity that is often missing in a lot of businesses these day. Thanks NorthEast!

I stupidly managed to slightly bend my hood while closing it while the prop was still up (in my…read moredefense it was cold as f outside and the car was covered in snow so I was eager to get inside). Brought it here to get a quote for repair. The guy in the office walked out and spent a while "unbending" it, and brought it back to an almost new condition... all without charging me. He mentioned that the alternative would be to buy and install a new hood, which would cost over a grand so he didnt recommend. That was definitely appreciated. I'm hoping that I don't need to use body shop services in the future, but if I do, I will definitely strongly consider this shop.

Carlos and his technicians are true artist and professionals ! The service area is always clean and…read morebright . They have cared for my BMWs for years, my families as well . I wouldn't trust my BMW to anyone else but Bumper to Bumper .

Had one car done, new stereo , the works , was so satisfied I brought 2 more cars for him to do…read more Highly recommended.