Who charges for an estimate to replace a watch crystal??? Quote: "leave the watch with me. It…read morewill take a month for my watch guy to look at it and it will be $15 for an estimate". I was a repeat customer having been there in the last few weeks to replace a watch battery and have a piece of trim reaffixed to the inside of the watch. I was charged for them to reaffix the trim piece, which subsequently fell back off. Hopefully they have more business than they need. I will not be returning. ITS NOT A HIGH END WATCH.

They were able to get my husbands nice watch working again at an affordable price Thankyou so muchread more

I brought my large three-stone diamond ring to Duff's Jewelers for an appraisal. I've owned this…read morering for over 20 years and know it very well, having had it appraised before with no issues. However, when I received it back, I immediately noticed that the diamonds were not sitting correctly in their settings. My diamonds are rated VS2, meaning they're nearly flawless and have exceptional clarity. When I looked at the ring from the side--as I always have--I could see that all three stones were no longer seated all the way down in the setting as it had been before. I raised my concerns several times, but the woman at the counter dismissed me repeatedly and insisted that nothing was wrong. She took me to the back to look at my ring but oddly insisted I only view it from the top, not the side, which made me uncomfortable. I tried to look at the ring myself using their alligator clip, but it was very difficult to handle such a large ring that way. I eventually took my ring back and stated that I would seek another opinion. I went immediately to another jeweler in Keller, who confirmed that my diamonds were not properly set and that one of the platinum prongs had been soldered. It was plainly visible and not consistent with the original craftsmanship. This experience left me very disappointed and concerned about how my ring was handled. I would strongly advise anyone seeking an appraisal or repair not to go to Duff's jewelry store. As Denise stated in her review below these people are shady and shouldn't be trusted. I should have never left my valuable ring in their care.

Service was unmatched here. I wouldn't go anywhere else after shopping at Duffs. Mike and Leila…read moreboth were very patient and helpful to me. They had a wide selection and even a custom sample box to look and try on any style of ring. They offer lifetime cleaning with purchases from what I understand. It's definitely worth a visit!

Great customer service friendly people. It was a little bit of a drive for us to go to Arlington…read morefrom where we live, but it was worth it. They gave us a fair price for the coins we were selling.

Excellent place for selling any old design jewellry or gold bars. I have been there couple of…read moretimes. Each time he treated me nicely and gave me reasonable price for Old jewellry and bars I had with me. Please Give it a try.

My family has almost exclusively used Abe's for everything we needed. From resetting the stone in…read moremy wife's wedding ring to cleaning an antique watch. He's never cheap, but actually I don't really know that since I never got another quote. Abe might be the cheapest around and I wouldn't know. You get what you pay for and I don't mind paying for quality work. Abe and his wife have always been friendly and honest with us, with a good selection to pick from or a custom piece.

Customer service is very poor - they did not follow up by calling me when my watch was ready…read morealthough they had it for several days. The owner gave me a bad vibe that said "we do not care about customers "

I literally can't say enough about this place. I knew I was in the right spot when it took them…read moreonly four hours to resize my fiancé's wedding band!! absolutely flawless!! I had to take them two more rings. My meme gave me this ring and with her wearing it for 25 years. Two diamonds had fallen out prongs were loose. It needed some serious help. This ring looks brand new after I picked it up. I wore it out of the store absolutely confident!!! I will do all my business with them moving forward!!! thank y'all so much!'n

Everybody is so nice! My ring was perfect. The prices are…read morealso very good compared to other jewelers in the area!

These folks are great! Super knowledgeable, nice and very reasonably priced. Love coming hereread more

They are very personable and did a great job with my watch service. Highly recommended.read more

They are NOT a Rolex dealer. The staff said they stopped selling Rolex in Fall 2025. Otherwise, a…read morevery nice store and friendly staff. But they no longer sell watches.

Beautiful jewelry and very nice staff Bought a beautiful…read morering. Enjoyed the sale! Thank you

We needed a jeweler to fix our watches, this place has a 5 star review with over 500 reviewers!…read moreStopped in to see they were celebrating their anniversary in their new location! They have a good selection of jewelry and my watch repair was quick. I can see why they have a 5 star rating on Google.

So nice and friendly and helpful people!! I will definitely return here. Beautiful custom jewelry.read more

Picked out my engagement ring here 25 years ago and they are the same now as they were then! Truly…read moremade the experience of picking it out special then and making sure my ring stays in tip top shape over all those years! I have NEVER seen my ring on anyone else's hand, truly a one of a kind design! I'm excited to send our son there to look for his own engagement ring soon!

I highly recommend Luxor Jewelers! They have created two beautiful rings for me, and I couldn't be…read morehappier. They transformed my mother's diamond bracelet into a stunning dinner ring that I will always treasure. Years later, when I lost the center diamond from my wedding ring, they worked directly with my insurance company to replace it. I also updated the setting, and the finished ring is absolutely beautiful. Their craftsmanship is exceptional, but what truly sets them apart is their customer service. They are honest, knowledgeable, and genuinely care about their customers. If you're looking for a jeweler you can trust with your most treasured pieces, Luxor Jewelers is the place to go.