I submitted my Lumnox Navy Seal watch for repair. I obtained the link to Saltzmans Watched from the…read moreofficial Luminox website. I dispatched the watch via UPS and paid the $35 fee for shipping and assessment. The only required repairs were a battery replacement, band replacement, and inspection. I did not receive any confirmation regarding the watch's arrival. After contacting the store via email, I received a response. Subsequently, I received a message indicating that my watch was too old and could not be repaired. I had only requested a battery replacement, but they informed me that they could not open the watch. No email or message inquired if it was acceptable to replace the battery without guaranteeing water resistance after the repair. After several emails and no response, I had to contact the store. I was informed that the watch would be returned without a new battery. I could have saved over a month of time by visiting a local store and having the battery replaced in approximately two hours. However, I believed this was the most appropriate place for this significant watch to be repaired. The sole reason this review does not receive a one-star rating is that I received a refund for the $35. However, upon receiving the watch, I discovered that the band was broken. I can assure you that it was not damaged during transit. Additionally, I found another review of a watch that was returned with a broken band. I strongly advise against sending your watch to this store. Instead, shop locally and have repairs performed. At the very least, there will be some communication. I understand that this is an older watch and may not have significant monetary value. However, it holds sentimental value for me, and to have the watch and myself treated this way is unacceptable.

I worked with Sue B who kept me in the loop. Got my watch back when promiced and could not be…read morehappier. Well done!

Exceptional customer service. Bellini Jewelers is the place to purchase quality gold and silver…read morejewelry pieces. I had a custom ring made and could not have been more satisfied with the service and the final product. I recommend everyone in the Providence area to go to Bellini Jewlers.

From the owner: Bellini Jewelers opened as a manufacturing company in 1973 before growing and evolving into a…read morewell-respected jewelry business in Johnston, RI. We've been located on Atwood Avenue for over 20 years. Jewelry is more than a family business... it's our passion. Our full line of jewelry has something for everyone, from elegant watches to understated bracelets and custom-designed pieces. We're proud to offer jewelry repairs and cleaning services as well. At Bellini Jewelers, we understand that every piece of jewelry tells a story about its owner, and it's our distinct pleasure to contribute to your story. Come in and see our selection today.

I brought my vintage Rolex Oyster Perpetual Datejust to Fred for servicing and he did an exemplary…read morejob of replacing the chipped crystal and making it look like it just left the factory. I highly recommend Delman Watch Service and will certainly have my collection serviced by Fred. It's a pleasure to deal with someone who is competent and also loves what he does.

I went into the store and gave specific directions that I wanted the bezel of the watch brushed. I…read morewas very clear that nothing else was to be done. The owner said he also touched up the lugs of the watch. I Inspected the watch and I noticed edges of the lugs did not have it clean line to them. The side of the lugs that were supposed to be polished were brushed. And the end links had a new circular brush pattern. He attempted to repair this. When I got home, I noticed that the links have a different sort of brush pattern than the rest of the watch. I called him. He said bring it back again and I just don't think it's worth it. I may have to send it back to Rolex. I do not recommend bringing a high end watch to him. He was not good with following specific instructions.

Great place to go for watch repairs or battery replacements. Good pricing, fair pricing. Often…read morecompletes work within minutes and you're off. It's a small store and could be easy to miss so make sure you don't drive over the sidewalk and crash into the building or more than your watch will be broken. I write this as I looked at my watch and realized I need to stop in again. Only place I'll take my stuff to for repair.

Amazing service, I was able to have my watch fitted fast, amazing customer service! I will truly be…read moreback for more help on watches!

Today was the first time I went here to get a watch battery. It was an old watch which belongs to…read moremy father. The watch repair person told me it was 10 dollars to replace a battery which was normal to me. After opening the watch we found out there were 3 batteries, but only one was needed to function for time keeping. She helped save me money, because it was an old watch and my father is 76 and just wants the watch to run. She was professional and efficient. I was also glad that she accepted credit cards. I'll be back for watch batteries.

Loved my first visit to the Speidel flagship store! Maggie and her son Gennaro were very prompt and…read morehelpful, and I thought they had a good selection of watches that are stylish, classic, and contemporary. They also offer engraving in-store, which they were able to do in about two minutes while I was looking around! All in all, I thought the experience and product are well worth the absolute bargain I got on my two watches. Definitely take a moment to check out this family business, and visit a part of Providence's jewelry making history!

I have several watches that I used to wear all the time (before wearable fitness trackers and Apple…read morewatches entered my life), and decided I'd start wearing again. All 3 of them needed new batteries, so I figured I'd try the Speidel store, since it was so conveniently located for me. The store is attractively set up, with lots of windows and natural light a it's on a corner (no photos since the store clerk and I were the only ones in a modest space & it felt awkward to start snapping away before I asked for service). It has some really fun watches on display for sale, many of them priced under $50, and a nice collection of what they label "scrub" watches for nurses, with large and clear to read faces, for just about $30 each. They also sell replacement bands, which I didn't think I needed. I was told that one watch didn't seem to have a back that could come off, so the battery couldn't be replaced. I left my other 2 watches and went to run errands. When I came back, I got the bad new that they could replace only one of the batteries since the back on the other looked like it wasn't replaced correctly so it was wedged in. The clerk directed me to Saltzman's Watches in Cranston when I asked what I should do with those 2 watches she couldn't fix. So, 4 stars for a very nice store to stop in if you're looking to buy something that isn't a high end watch; closer to 3 stars for advertising repairs that they could offer in only a limited range of situations.

Baxter's is by far the best jeweler! Paul has helped us a few times, spending time with us and…read moremaking sure we could get our repairs done in a very timely manner. When they clean my rings, they sparkle like new! Mike has also been most helpful. Not only is it absolutely beautiful with amazing pieces, but they make you feel like a valued customer every time! I wouldn't go anywhere else!

Here from out of town for a short time and just needed my rings buffed and replated. Have had this…read moredone at a couple other jewelers in the past but this jeweler blew me away in their customer service, quality, and efficiency. If I was staying in Rhode Island long term this would certainly be my new jeweler!

Running errands Saturday morning, my mom and I dropped in. We've been looking for a jeweler since…read morewe moved here from Texas, and this was an audition as we shopped for a modest $900 graduation ring for a niece. We've had the same jeweler in Houston for decades who custom made all the jewelry we were wearing which the man who forced our detour away from the salesperson we wanted apparently missed as he looked us up and down yet apparently found us wanting. He was disinterested from the start, despite depriving us of the saleslady we wanted. He never let us past the first display case of diamonds. When I asked about other gems, he told me one of the dumbest things I've ever heard--that colored stones are more expensive than diamonds. This blanket statement is so absurd on its face as to be unworthy of discussion. Whether he meant it to be insulting or merely dismissive, it served its purpose to make us leave. Instead, we went to MRT in East Providence. They are awesome! We found a lovely ring and discussed a few future purchases as well as the design for a new sapphire and diamond ring. We found a new jeweler after all but will never step foot in Providence Diamond again, not even to have my Rolex or Baume & Mericier, either of Mom's Baume & Merciers or her Tag Heuer cleaned.

Poor business communication…read more I called ahead, especially considering it was a holiday, to confirm the hours of operation and was told the store would be closing early at 3:00 PM. We arrived more than 30 minutes before that time only to find the store already locked up and staff leaving the parking lot. I was visiting family from New York City and made the drive with the hope of purchasing a father-and-son timepiece together. Having your time wasted is frustrating any day, but especially after making a special trip on a holiday based on information provided directly by the business. If the business communicated 2:30 closure then we would have planned accordingly. Communication is key so everyone's time isn't wasted.

4 years ago , My husband got our wedding rings At Anthony . The Experience being great. my ring…read morelooks amazing Every day. The customer service that lady was so sweet and helpful, I won't get my Anniversary ring from any other places. The Klumpers Family

I looked at four different jewelry stores, and I've never seen an emerald cut diamond that sparkles…read morelike the one I found at Anthony's. It's absolutely unreal. My fiancée keeps getting stopped by strangers who can't help but compliment how eye-catching and beautiful it is. No matter your budget, they'll help you find a ring that stands out like it belongs in a much higher price range, especially if you go lab-grown. I had already designed the ring elsewhere, but no one could touch the quality or value Anthony's delivered. Even though I'm from out of town, I made the trip based on a friend's recommendation, and I'd do it again in a heartbeat. They make the process easy, the value is unbeatable, and they were a lot of fun to work with too. I can't recommend it enough. Skip the big chains and go to Anthony's--you'll walk away with something you're proud to give.