Nancy H Smithfield, NC The 5 stars for this business needs to be better than great you needs to be absolutely excellent! Cheryl took care of me In the store And was Absolutely fantastic ! She was extremely knowledgeable, personable, Organized And just lovely, As was her assistant, but I'm sorry I don't know how to spell her name. My husband and I have been there twice and each time has just been a joy. I told Cheryl it was As much fun as going to Disneyland! I had a ring that I was especially found of And unfortunately let it go. I really wanted that ring back if it was at all possible. Cheryl worked with Paul and they made it happen! This is going way above Anything I could have expected! I was able to trade out some other gold jewelry To be able to get it back. But I know that it involved Tracing it down and retrieving it from other JewelRecycle Businesses. It was such a wonderful experience and as I said my husband and I have been back again since then. I still have more to bring in and without a doubt, it will be to them! I am just so appreciative of their kindness and expertise! If you are on the fence do not hesitate to take your jewelry there and you will be treated Wonderfully and fairly! They are the best in my opinion And my husband's! Thank you, thank you, thank you To Cheryl and Paul. Bless your hearts! read more

I am so very thankful that I discovered JewelRecycle shortly after beginning to clean out my mother's longtime home. They have purchased a sterling silver tea service, unwanted silver flatware pieces such as shrimp cocktail forks and iced tea spoons, and dozens of pieces of silverplated trays, bowls, candlesticks, and cups from me. I have visited this business at least six or seven times to unload these wedding gifts of my mother's as well as numerous items that she inherited from my grandmothers. I even took them a small gold bracelet that I thought was costume jewelry; it netted me $164! I have done business several times with Cheryl , the very knowledgeable and professional store manager, and her associate, the cheerful Gusuama. Both ladies and all the other employees I have met are friendly, efficient, and take the time to explain the differences in silver and silverplate and the markets that keep your unwanted items out of the landfill. Their Holly Park shopping center location is conveniently located behind the Trader Joe's. Parking is plentiful and the office is super clean and bright. I am so grateful to this business for helping make an overwhelming task a bit more manageable. read more

We were extremely happy with the services of Jewelrecycle! There was little to no wait time, and the manager and assistant, Penny Veith, were extremely polite and efficient. On our first visit we had a number of estate pieces and needed evaluations so the family could make decisions about the various items. After having taken our pieces to a local dealer in gold, silver, and coins, the prices Jewelrecycle gave were much higher than what had been offered at the "other place". Helpful explanations and information were given during the process, and everything was done in front of us. The evaluations enabled the family to come to decisions, and we then returned to Jewelrecycle to sell a number of items. On the second visit, the prices they paid were consistent with the previous evaluations. We left as happy customers and would recommend this business to anyone who needs no-pressure, helpful evaluations of their estate or personal belongings. read more

I went to JewelRecycle at Holly Park in Raleigh. It was the first of many places I planned on visiting to see how much I could get for some gold jewelry. From the first minute I walked in, it was felt a friendly environment but also very efficient and informative. They tell you with each piece what they're doing, how they're measuring and exactly what they can offer. I also went to a popular pawn shop that I went to years ago, and it was the complete opposite. They were not friendly and definitely not informative. They gave me one price for several pieces and would not break it down. Needless to say, I didn't sell anything to them. I ended up going back to JewelRecycle a couple of days later and spoke to Fred. As was the first visit, it was friendly, quick and very informative. You know exactly what you're getting and why. I can't say enough good things about this place. read more

HIGHLY RECOMMEND!! I had a wonderful experience at this JewelRecycle located in Raleigh Near 440/Old Wake Forest Rd. Fred was so friendly and attentive throughout the process and answered all my questions honestly and sincerely. I brought in some gold and silver jewelry, much of it vintage/heirloom and feel confident he helped me make the best decisions regarding what to keep and what to part with. I didn't feel rushed and believe he was meticulous in ascertaining the value of each item. In all honesty, I didn't have any idea how much gold I actually had! I was hoping to have a total value of at least $100 so I could get an extra $10 with the coupon I printed from their website. Imagine my utter surprise when I walked out with a check for over $2,400! Thanks Fred! I'll be back! read more

I read great reviews yesterday when I was searching for an establishment to purchase some pieces I had. I found this great store and I must say I wasn't disappointed! In fact, I was so taken back by Fred's professionalism and kindness, that asked if he knew anyone interested in purchasing watches. He very kindly and promptly contacted his "watch guy" and set me up with an appointment within minutes for the following day. My appointment went very well. I appreciated the honesty and kindness of his "watch guy" . He showed patience and a genuine interest in what I had brought in. Outstanding customer service and more than fair pricing. I will be referring everyone I know and most certainly be returning to this fine establishment. Thanks again guys! See you soon! ;) read more

Came in to sell my jewelry which was left to me after my brother in laws death. It was an extremely emotional and very sad occasion for me. However, the staff was most compassionate and sympathetic to my situation. The entire transaction was conducted transparently, informatively, and timely. If ever I have occasion to find their services necessary in the future I will most definitely return and would certainly recommend them to anyone who finds themselves in the same situation. Good service has become a commodity not so often found in today's economy. Consider me both impressed as well as greatly appreciative! read more

I was looking for a place to buy my old gold jewelry, and found JewelRecycle on Yelp. I was a walk-in. Cheryl, the store manager, was phenomenal. Very welcoming and pleasant demeanor as soon as I walked in. She walked me through everything she was doing, from using the thermal gun on the jewelry, to weighing them on the scale. She was very informative, helpful, and HONEST about the condition and pricing of my jewelry. The price I got for my jewelry was more than I expected, too. They also buy silver jewelry, coins, flatware, and I'm sure a lot more. I'm very satisfied with my experience. read more

I attended a wonderful event at JewelRecycle last night where they hosted a buying event in conjunction with Gatorbug and the drybar. It was excellent in every way! The store was beautifully decorated, clean, and well organized. Cheryl was extremely knowledgeable, helpful, and friendly. She is an amazing ambassador for JewelRecycle and the entire industry. Cheryl has a special eye, explained everything thoroughly, and made me feel extremely comfortable. It was such a pleasure to work with her. I will definitely be back because of her! read more

I had been reluctant to go to this type of service but I'm glad I did (on the recommendation of a very picky friend). Their website was very upfront about the (low) value of silverplate so there were no surprises. However, there were some pleasant surprises (such as the value of a 10K gold class ring). Fred Young sorted through and evaluated each piece right in front of me. Very respectful, no judgement and no pressure to sell. At the conclusion I understood clearly why items were worth what they were and was very pleased with the results. read more

I would and have sent many a friend to see Fred Young at Jewel Recycle in North Raleigh. He is very well informed and knows his business. He is also very polite and genuinely nice and personable. He is also very patient and does not pressure anyone to do anything at all. If you are not sure if you want to sell right away he will tell you to come back whenever you are ready to move forward with any transaction. I have been to see him more than 4 times in the past 6 months and will definitely be seeing him again in the near future. read more

Jill is fabulous to work with. I brought in my engagement ring as I had it reset and needed a new appraisal for insurance. Jill took wonderful care of my ring and explained what happened to the stones when it was reset. I was able to quickly have the stones tightened at a local jewelry store and Jill could complete the appraisal. Staff at JewelRecycle are knowledgeable and kind. Will definitely go back for future appraisals and to sell any precious metals I no longer use/wear. read more

Seth was a great help with helping us sell some of our parents old silver. He went out of his way to let us know if our costume jewelry had any value. We also were very impressed with the friendliness and honesty they showed us. Very informative and professional. I will definitely let all my friends know where to go if they need jewelry appraisal or just to find out about precious metal amd stones of all kinds. Thank you very much for all your help and kindness. Bobby and Kevin. read more

I came in this morning with two babies in tow and Mr. Fred was so wonderful. I got a great price for my gold jewelry and he made us feel comfortable the whole time. (I had previously gone elsewhere and the people were not as honest.) I love the plaque on his desk reading "in pursuit of ethics". For the industry of metal buying it's hard to find such a great place to go! Tip: If you have a coupon on't forget to mention it before the end. I forgot, and was not able to use it. read more

Highly recommend Fred and team at JewelRecycle! I had no expectations when I walked in but they made the process so easy. I have been moving around jewelry that has been gifted to me or left to me for years not knowing what to do with some items. I had no idea I would walk out with as big of a check as I did today. The staff was so friendly and made me feel comfortable right away. Will definitely recommend friends and family and I'll be back in the future! read more

The best experience I ever had visiting a store hands down. Lauren was spectacular she educated me on the metals she was so patient and courteous took the time to explain in detail the process and taught me things I didn't even know. She is definitely an asset to this company a beautiful place. I highly recommend visiting Jewel recycle I want to thank you for the experience I had an especially thank the Lauren for being so great. Kevin King read more

I brought in a generous amount of jewelry (to say the least) following my mother's death and Fred patiently and thoroughly went through all of it. I was surprised to find out how much her things were worth and felt good that they had a place to go where they were worth more than a trip to Goodwill or some other place. Will highly recommend them to any friends and family and will be back for any future needs. Thank you Fred! read more

I loved my experience at JewelRecycle. Fred Young is very professional and knowledgeable about the business. Compared to pawn shops, JewelRecycle pays considerably more. I was shocked with the money I recieved from an old silverware set. I will continue to go to JewelRecycle anytime I have something of value to sell. I can't say enough great things about how happy I am with my decision. Thank you, JewelRecycle! read more

We were there two days in a row and met two different folks, both SUPER nice. The first day we went in to look at the recycled jewelry (they just started having this). Really neat stuff made by NC artists. We thought the jewelry made from zippers and the jewelry made from small bits of integrated circuit boards were especially cool. Came back on day two and got a decent amount of cash for two old class rings. read more