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    JewelRecycle

    4.3 (12 reviews)
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    20 minutes

    Response rate

    100%

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    1 month ago

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    1 year ago

    Professional and welcoming. Very thorough and fair. Explained their process with no pressure to sell your jewelry.

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    2 years ago

    Quick, friendly, and easy to get an appraisal and sell! No pressure to sell though. Would go again.

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    2 years ago

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    6 years ago

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    Todd M.

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    6 years ago

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    Todd M.

    Helpful 1
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    5 years ago

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    3 years ago

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    8 years ago

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    Todd M.

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    5 years ago

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    8 years ago

    The whole transaction was fast and totally painless! It's always nice to transaction with friendly people. Very happy with the outcome!

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    7 years ago

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    Ask the Community - JewelRecycle

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    Review Highlights - JewelRecycle

    He explained the process of measuring the silver plated items I brought in and how the market works.

    Mentioned in 2 reviews

    Read more highlights

    You might also consider

    Booth Custom Jewelers - It was an honor to have been part of passing this ring down to the third generation.

    Booth Custom Jewelers

    (14 reviews)

    $$$

    Couldn't have asked for a better experience. I was looking for a custom setting to accompany an…read moreheirloom diamond for an engagement ring. The entire team at Booth walked me through their process and helped me design "the perfect ring" (her words). Being a novice when it comes to jewelry, the team took the time to show me their process. I spent a lot of time researching engagement rings and various jewelers before meeting with Booth. Rather than just picking out a setting from a catalog, I was given the ability to design something completely unique and be involved from start to finish. They started by consulting me on materials and then designing a rendering for my approval. Seeing the raw platinum prior to what it would later become added to my excitement. Next up was a printed 3D model that gave life to the design and could even hold the diamond to preview what was to come. Each time I came by for an appointment various team members would take the time to show me different projects they were working on as well as some of their equipment. I appreciated the time they took to help educate me on their process and I feel much more prepared for future jewelry purchases. Wouldn't hesitate to give them my business again! She said yes if you were wondering

    Was promised a response for next steps after a phone call and in person meeting by a specific date…read morethat they provided. Sent multiple emails with no response to date. Poor business practices. Would not work with them even if a response was received.

    Fink's Jewelers - Explore the TUDOR Watch Boutique at Fink's Jewelers in North Hills, Raleigh NC

    Fink's Jewelers

    (33 reviews)

    $$$

    I have never had an experience where I was disrespected and misjudged so terribly…read more I bought jewelry at this location and paid in cash. I'd like to add the piece I wanted wasn't in stock. The purchase went smoothly and I left with a really positive outlook of Finks Jewelers with plans to return. They did state they had a 30-day return policy in case I did need it. I returned to Finks Jewelers a few days later in hopes of either returning or exchanging my piece of jewelry. Their return policy is 30-days from date of purchase and they disclosed that when I purchased it. I paid with cash instead of using my debit card. When discussing the return/exchange process, I was met with judgement, poor attitude, and lack of respect. Naturally, I asked to return the item after this interaction and suddenly the clerk started spewing out "a policy" dealing with cash payment and refunds. Now they were saying a refund could take up to three weeks because they have to issue a check. I would have gladly paid with a card if I had known and wish I would have never used cash at this establishment. I wondered why they couldn't issue me cash, but I found out why three weeks later. I pointed out that Fink's Jewelers failed to disclose the policy regarding cash purchases. Like any other individual, I was frustrated that I couldn't receive a refund. They happily took my cash, but couldn't return it unless they performed a circus act. Instead of speaking with me like decent human beings, they ostracized me and had me escorted out of the premises like a criminal. I was understandably very upset that I was being treated this way, and definitely made it known that the way I was being treated was a problem. Even after that entire ordeal, I still gave them the benefit of the doubt. The check was on the way and I chalked it up to improperly trained staff (MULTIPLE) having a really terrible day. But boy, was I wrong AGAIN. I followed up with them frequently for a week and a half after this incident with the only answer being "the check hasn't been cut yet but it is being expedited". Which is a horrible excuse because they have done absolutely nothing to make this experience any better. So FINALLY, I called back and refused the typical "run-around." It was clear, at this point, they were doing everything they could to prevent us from returning the jewelry. The check arrived a couple days later and when attempting to cash it, the check BOUNCED. I called Fink's Jewelers immediately. They gave me some childish story about them not knowing what was going on, which was a lie. And instead of understanding my obvious frustration with this company doing literally EVERYTHING wrong, the clerk put us on hold. After being on hold, the clerk comes back and commanded us to act professional. I have BEEN professional and tried to give this deceptive and judgemental company the benefit of the doubt around every corner, but they could not and refused to handle their business in a trustworthy and upstanding manner. The bank clearly stated if we were to deposit the check, it would bounce. I'm not sure why anyone would want to do business with these people. I will gladly take my business somewhere I am appreciated next time. This was my first time buying jewelry and this was my first time using this company. It's very unfortunate because I previously lived in North Hills and expected the same hospitality I am used to.

    Got into watches this year and walked into Fink's a couple months ago. The staff was excellent…read more Shout out to Antony, the store manager. I have bought several items here and have always been treated with respect and courtesy, despite my plain attire and manner. They are also an authorized Rolex Dealer (I believe the only true AD in the area). Lucky for us, they are excellent. The demand for Rolex is insane, and for some ADs this gives them an excuse to be jerks. Not these guys, they will do their best to get you the piece you want, even if it might take a while. Transparency and courtesy are all a customer can ask for, and these guys have it.

    JewelRecycle - goldbuyers - Updated May 2026

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