Amazing service! I came in for help cleaning a watch for a gift and they did a great job, were…read moreexceptionally kind, and had great service!

We are all entitled to our own opinions, right? Well here's mine:…read more Parking: 3 Location: 3 Decor/ambiance: 3 Customer Service: 2 Probably one of the oldest pawn shops Downtown RDU. Decent location if you are walking. If you have a car prepare to pay for street parking or pay for a parking garage. Sometimes you will find them on free parking days. The location is in the middle of town. The prices of some goods are the same of what you find in the stores they come from. I'm not sure how people buy the items thinking they are getting a deal. I saw used musical instruments and gaming consoles going for the price brand new one were. Sad to say, I stopped by on a search for a new piano. After lurking around the store for about 15 minutes, I can honestly say out of at least 9 people working not one person greeted me throughout my searching experience. No one asked if they could help me or nothing. And no, out of 9 employees at least 3 were standing around talking to one another. Oh well... maybe next time.

I wanna say good things about the store, the assistant general manager was amazing however they…read moresold me a stolen tablet and they won't answer the phones. I've tried to get a refund and I am not getting any help. This is so not fair. I can get in trouble for having stolen property!!!!!!

Ethan and pat are awesome and the entire crew help out they have so much items and tools great dealsread more

Probably the rudest woman and unprofessional experience ever. Treated an elderly woman horribly. We…read moreall left. Just miserable.

Honest and trust worthy Cash for Gold and other valuables. This is a great locally owned business.read more

These guys for the most part do okay business but i got a loan on my ps5 and didn't realize they…read moredidn't give me my hdmi cord back with my ps5 now i gotta go buy one because i didn't realize it before i left and don't feel like going back n forth

tried to sell an entire golf set with golf balls, tees and a threw in a putting green and the…read moremanager offered $3, if you don't want to get lowballed insanely, I would highly recommend staying away from this pawn shop

I can't believe I'm writing a review of this store, but I had a great experience. They're selling a…read morelot of stuff online in the time of COVID, which is great. I got something at a great deal However, why I will choose to support them is that they donate musical instruments to local schools. Bottom line, any business that supports the arts in that respect has my appreciation. That and everyone was very nice. Highly recommend!

Disturbing experience with these unethical people. Unprofessional from the moment I walked in, the…read moreHispanic manager staring me down with the most serious and uninviting face. I was attempting to get a $40 loan on $130 worth of silver I purchased in 2024. At least $200-$250 in scrap value today. Well they offered me $15. I said "no loan offer?", and they said no. Basically the only transaction they were open to, was a disrespectful low ball. They were hoping to take advantage of someone desperate, so I just left in disgust. How can you offer such a low offer and refuse to do any amount as a loan? Shame on them! They were looking to rip someone off and only that. If I was a kid, I would've gotten beat down if I had sold them $250 worth of silver (that I bought from them 2 years ago when silver was $30-ounce) for $15. STAY AWAY FROM THIS LOCATION

Took a while to get what I ask when i always picked up pawns. Idk why they ask when they're gonna…read moregive what they're going to give. Besides that, they are FRIENDLY. KIND. Treat people with dignity and respect. I can barely negotiate like most others in this state, BUT. I don't stop trying. I know I would travel an hour before I go near National.

James is the owner and is a very honest and fair guy as well as Dustin and the other guys that work…read morethere. Always very helpful and polite. Great place to sell jewelry and gold, and great place to buy guns and ammo. Wouldn't go anywhere else for business.

NJP No. 8...Ask for BRENDA!! FANTASTIC SALESPERSON!! I went to the store and found some merchandise…read morethat I wanted. BRENDA was courteous, helpful, knowledgeable, polite, personable and willing to see I received a fare price!! I left the store with the items I wanted and will continue to be a patron!!! THANK YOU SO MUCH BRENDA!!! 5 Stars!

This place was a party when I walked in The woman who helped me had this kickass 'girl power'…read more pin, and had the magic hands: she turned on an amp that I was unsure about selling because I wasn't sure it was working! She also told me about this underground guitar brand that's so sexy, and I dropped off a really unique one-of-kind Squier purple bass and sunburst yellow Epiphone guitar (because I needed money in a jiffy to buy this awesome business program, Ecom Babes started by a girl from Swampscott, Massachusetts )

Service was so comprehensive with them sorting, testing, weighing, and measuring right in front of…read moreyou. Staff were very knowledgeable.

A young lady appraised my diamond and wedding band set today. I was told my S1 1.15 carrot diamond…read morewas worth $1500 when it was purchased for 5k 33 years ago. I would say this is a complete rip off and all of you should beware! i understand you have a business to run and your pricing is different from a retail store, but your statement that im upset that my diamond is not worth the purchase price is incorrect. it is worth that as i double checked multiple online sources. You folks just wanted to take advantage as your offer wasnt even close! Genuine diamonds generally appreciate at 2-3% annually while lab diamonds have declined. So you offering me less than half of what we paid 3 decades ago doesn't hold water.

They love to take customers money they have a lot of damaged items in their store don't shop thereread more

I absolutely love this place. I'm on my third different pawn and they've all been great. No hassles…read moreand as usual, treated with total respect. I actually went there last week to pick up an item off of pawn and to sell a couple of damaged gold jewelry...a couple of broken rings and some bits and pieces of actual gold dental pieces. To my surprise I came away with more than I thought and a significant amount more than another pawn shop I recently visited that reminded me of a testosterone filled gun shop and not really a pawn shop....very confused with that one. As usual Arrow Pawn took good care of me.....AGAIN.

Overall, my experience wasn't bad, but there were some downsides. I was helped by a person named…read moreShiela. She did not seem to care really at all about my transaction. Another gentleman helped me more and we agreed on a price, then she wrote it up for ten dollars less than the gentleman agreed on with me. I didn't want to deal with her anymore so I took it and left. It would have been a better experience dealing with a different associate I think.

I was up a creak when my moving company never delivered our stuff. Came here with my wedding…read moreband. And they helped me out with a pawn. I am grateful and will be back to get my ring back!