Jerry is simply a lovely man...he handled two watch bands for me one of which involved getting a…read morenew titanium band connected to a high end Ressence watch and the other a mystery B&M conundrum. He handled both with such decency (as nothing is EVER straightforward!) and resolved them. Lovely craftsmanship on the titanium band as it looks contiguous to the watch itself! It's lovely to meet a business owner who cares and is there for his customers. Highly recommend him and his lovely shop!

Years ago he updated a ring for me and he and his wife were so kind and made my ring spectacular…read more Recently we came in with another ring and Jerry is going to work on this ring. To be continued...

If you have any type of jewelry that needs repairing then this is the place to go to!!! Great…read moreservice,Quality work. Yakov Barat really cares about his customers and takes extra time to make sure that his customers are truly satisfied with the work he is performing on their jewelry. Barats was a real lifesaver for me.My youngest son is getting married and he asked his Mother and I if we can wear our wedding bands on the day of his wedding.Because of my job I don't wear my wedding band and I haven't worn it for quite some time. When I went to put it on it would not fit on my finger. I brought it to Barats and he looked at it and told me my ring was a size 9 and asked how old it was. I told him 36 years old. He spent 1 hour carefully trying to widen my band without damaging my ring. When all was said and done he was able to resize it to a 10 3/4 size. Thanks so much for taking to time and having the patience to fix my ring. You are a fine craftsman and it shows in the quality of your work!!! My wife and I appreciate what you did for us and you made my son so happy!!! You are the BEST!!!!!!!!!

I've always had a decent experience here but, CALL before you go. I tried to go there 3x at all…read moredifferent times of day and all different days of the week and they aren't open. I'm shocked the mall lets them get away with being as flaky as they are now.

After my terrible experience at Long's, I did a Google search for "watch appraisal" and Golden Link…read morepopped up. I was close by and decided to give it a try, not hoping for my success. How wrong was I? Haviv & Sandy were lovely. My first impression set the tone when they suggested that I should go to Long's as they sell the watches I wanted appraised. They were trying to do the best for me over just getting business. I explained my experience at Long's and Haviv & Sandy said they would take care of me. And they did. I left with an appraisal after some great conversation about Vegas. Lovely couple and so friendly. Watching them interact with other customers confirmed they treat everyone the same. Just goes to prove...local business over chain every time. Anything else I need, I will go back to Golden Link.

I needed a necklace fixed. The wife, I forget her name, was kind and helpful. She repaired the…read morenecklace on the spot. And the jewelry there is gorgeous, and she has an amazing knowledge of her craft. If I could give them 6 stars I would. A real "gem" in Peabody.

Found this place because I needed links for my Oris GMT. Dave was super nice and told me to just…read morecome in rather than pay to ship since I lived so close. They were super fast to adjust my watch and really friendly. Great experience overall.

I sent my watch for a complete factory service and restoration for an Oris watch that I've had for…read more20+ years. It took approximately 5 months to complete, but it was worth it. They did an excellent job; the watch looks like new. The cost was in line with my expectations, a little over $600, but I now have what is basically a new watch. Point of reference, I had my Rolex Submariner serviced similarly by Rolex approximately 7 years ago and that was $1,000.

Quick, friendly service. First time there. Will go back to service any watch or clock.read more

Thanh is simply the best! Not only is he a nice person, but he was able to fix my watch while I…read morewaited. Three other places failed to fix my watch. He had to take apart the entire watch to repair it---a very skilled man! He was able to breathe new life into my 1964 GP Swiss watch. Hopefully, the repaired watch will breathe new life into me! I wish Thanh all the very best and appreciate what he did! PRM

Beth, the owner, prides herself on being honest. And she is. Thank goodness for that…read more The place has all kinds of stuff to look at, and I love the fact that it's so open and everything is easily accessible. The street it's on is a horror tho, one way and hardly ever any parking, so you may have to find a place and take a little walk to this awesome Jewelry shop. Oh, and they change your watch batteries for like $4 bucks, that is wikked cheap, yo!

Dear Beth, it has been TOO MANY months and I need ALL my pieces returned to me please. I need to…read morecome this week and pick everything up whether it has been completed or not. Please let me know the best day to come? Thank you, Sue

What a positive experience to do business with Waltham Watch and Clock! I had 3 watch batteries…read morereplaced on the spot and had such and enjoyable conversation with the owners. Just standing in the shop with the gentle ticking of the clocks was a bonus.

Absolute pleasure doing business with this family run small shop. They are very reasonable and…read morequick with repairs. Highly recommend. You can tell they love their job !!

Leo & Lisa are fantastic. They are extremely knowledgeable, highly ethical & very reasonable. I…read moretook 2 of my Cartier watches in for various needs rather than driving to Boston or NYC. They took care of the repairs and also advised me on another vintage item that needed attention. Their inventory of beautiful gems and settings are excellent and great for special gifts. Re-sizing/redesign/refitting of wedding rings is also a special skill. A+ all the way.

Great service. Did exactly what I wanted and listened to my concerns with some suggestions. Highly…read morerecommend.

I have sent two pieces to these experts over the years and I have been very happy. A Breitling B2…read moreand an Omega Planet Ocean. I plan on posting my Seamaster for an overhaul this upcoming week. They also sonically clean the Case and Band. I would recommend highly. Expect to pay $400 for an overhaul.

I mailed my Rolex Submariner for the $510.00 overhaul after reading the very good testimonials…read moreabout USA Watch Service. A few days later I received a detailed estimate from Haris and agreed to the overhaul. A few weeks later I received the request for payment and return postage which I paid. Subsequently, I received my watch back and "WOW" was all I could say when I opened the container. My watch looked better than it ever did...just like new. It keeps perfect time, gets a lot of compliments, and it just gleams! I had not worn it for almost five years because the mainspring had broken. I can't express my recommendation for Haris and his expertise enough...awesome job!

Great service. Trustful family business for over 50 years and owners are so honest. No worries…read morehere! Jewelry Repairs, watch batteries, great selection of engagement rings with choice of Lab diamonds also. Great boutique items - one stop shopping! Prices are great. They will work with you and design with you while staying within your budget. Suzanne, Kim and Ashley are great!

My younger brother always purchased gifts for our mom from the store when it was on Cabot Street…read more When mom passed I inherited most of her cherished pieces which I have and still enjoy wearing for nearly 50 years. All the staff have been so friendly and very helpful when it comes to finding the perfect gift or filling a desire for some new sparkle.