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Jewel-Osco

2.2 (54 reviews)
ModerateGrocery
Open 6:00 am - 12:00 AM (Next day)

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Franklin Park's Jewel isn't bad at all. Staff were friendly enough (despite elderly, slow-moving customers)
Eric S.

REDEMPTION SONG Management at this Jewel in Franklin Park were happy to hand out prizes at the end of 2019 Monopoly campaign. Over the last few weeks of playing the stupid-yet-addictive promotion, I've accumulated a ton of freebies for donuts, packets of gravy mix, canned fruit and too many others oddities to name. I probably spent $842 just to get $9 in goodies, but such is life. The woman at the customer service desk smiled and playfully cracked jokes as I redeemed a multitude of prizes, including a free 100ct of ziploc bags, a $15 fandango voucher, a $25 grocery gift card, and four free limes!!! I think I'm most excited about the free limes. Of the handful of times I've been here, at least twice someone has asked *ME* for help, no idea why. One such occasion was to assist a lady with #shortpeopleproblems by grabbing something from the top shelf. I'm tall-ish, so I didn't mind. The other instance, I was mistaken for a Jewel employee by some abuelita: "excuse me sonny boy, do you know where I can find the miralax?" "uhhhh, I don't work here grandma, but the item you seek is in aisle 12." "oh goodness gracious! well thank you, young man." I genuinely appreciate this Jewel, much moreso than the long lines and apathetic staff at the Winston Plaza location. Here, they're friendly and didn't bat an eye with all my random crap to cash in (including rolls of aluminum foil and a bottle of aspirin, which I need after punching in roughly 8 bazillion online codes....)

a parking lot with cars parked in it
Denyce M.

Ok here I go again, bucking the grain. Let me start off by saying that I am not discounting anyone's review of this store as I am sure they are genuine and heartfelt. That said, as a degreed chemist, I have a theory that I must be stepping into a rife in time and entering an alternate version of the store that my fellow Yelpers are reviewing. I have shopped here on several occasions, have ordered party trays from the deli and made two messes in the produce area that required clean-up. Everyone I met has been cordial and helpful. I have had people that have just walked up and spoken to me. The produce that I have purchased there has been fine, although I can't speak to all of it as I not purchased all varieties of it. The fruit that I have purchased has been fine. The party trays that I have ordered have been prepared on time and looked/tasted fine. The Queen loves the Mexican sodas, Jarritos, and they have a crap load of different flavors. I like that the aisles are wide, so even if someone stops to text, I can still get around them. Parking is not an issue and I have never had a problem with checking out. But to be fair, I have not gone during the hours that most people seem to be complaining about. Going back to the two messes I made in the produce section, twice I picked up a carton of cherry tomatoes and for some reason, the tops just came flying off and tomatoes went everywhere. And both times as I tried to pick them up, personnel came to clean up and told me not to worry about it. If I had a complaint, it would be the customers. There is not much you can do, but they are older, have a lot of coupons and move slow. I can't put that on Jewel, that is just the customer base. Overall, this is an ok store for me to do quick pick-ups to save me from having to go to the store after work. And now that I know about the long lines after 7 p.m., I will not be going there to shop at that time.

Mark G.

First off, let me be a meatball Chicagoan for a second. This place is known as JewelSSSS, with an "s", not "Jewel". Hah, "Jewel", psh. And while we're at it, I think filling the streets potholes with giardiniera would be more effective. Now that we got that out of the way, let me review. In my world (I think I have a new catch phrase), Jewels is good for certain things only. First off, I bank with TCF. For this reason alone, you'll find me at Jewels 2-3 times a week, making transactions or using the ATM. Feel free to stalk me, ladies. I don't do a whole lot of food shopping here, since non-sale items can be pricey. But once in a while, since it's close, I will pick up a "couple things". I don't know why I used quotation marks there. Don't we all say that before shopping? "I'm going to run to Jewels for a 'couple things"? Whatever. Another thing I like about this Jewels is the Fast Lanes aka self check out. Because a lot of old people shop here who are oblivious to "modern technology", they're almost always available to us that were born post the Civil War. Thus, I can get my "couple things" and be in & out like burger. Sorry for that random simile. I'm practicing for my rap career. Jewels usually has really good deals on POP (not soda). It's too bad giardiniera is my drink of choice these days. In fact, it's a drink and a meal! I also must stress that Jewels makes some damn good fried chicken in their cooked food section. On Mondays they have specials on that chicken. So it won't be just another manic Monday. Oh great. 80's music references now? The only thing I ask of you, good ol' Jewels in FP, is to please fix those damn security alarms that go off whenever I walk out with my Red Box DVD rental. I'm a bit tired of getting looks from 80 year old gringos like "By cracky! What did this Hispandex boy steal?"

Shows right there, GREEN writing
Steve J.

So, looks like another problem with Jewel, this time the bakery. Now, it may not seem important to anyone else but when it comes to a birthday party for a 12 year old, some details need to be adhered too. On Wednesday we came in to order a sheet cake for our sons 12th birthdays. This is really simple, nothing special, chocolate cake, chocolate frosting & "Happy 12th Birthday Adam" in GREEN. Come Sunday at 3:00pm for pickup, the cake is done, only the lettering is in Blue. When told this, the lady in the bakery suggested we take another cake out of the freezer, only, there wasn't another available, when told there was no other cake like this we were asked "Well, why does he want it in green"?? It's really simple why he wanted it in green, it's his favorite color, that's why!! A real simple cake order & it wasn't done right, and no apology was made. The order even states green writing.......not good Jewel, may go somewhere else for next years cake.

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It's ok, prices are high but that's just classic jewel soemtimes they have the stuff I need and sometimes they don't

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Ask the Community - Jewel-Osco

Review Highlights - Jewel-Osco

I have lived in Franklin Park for over twenty years and shopped consistently at Jewel Osco on Grand and Mannheim.

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Jewel-Osco - grocery - Updated May 2026

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