I have picked up twice from this location and ordered a delivery once for a birthday (today) which they were right on time. I have also not had any issues that others have reported with the quality of their food. We usually get the Special Supreme and the BBQ Chicken, the think-crust ones. We used their site to order every time. So far, so good. read more

First time ordering from Jets in ages. Ordered a small square pizza with mushrooms and ham. The pizza barely had sauce on it and there was absolutely no ham. Yet I was charged for it. Won't be back. read more

Placed an order on the website that never came. Contacted location and spoke to a Lynn who told me she could not refund my order only give credit or I could come and pick it up and HUNG UP THE PHONE!!! That was the most awful and rude experience that I have encountered. Please offer some customer service training for Lynn. read more

I really hate to post this but this branch used to be our favorite pizza place but has gone down hill fast... our order was 30+ minutes late, I had to stop the delivery driver from delivering to the wrong house, the quality of the food was terrible. The buffalo chicken pizza had no sauce and no flavor. The chocolate chip brownie looked like it had been sitting out for 8 hours and was cut by a 1st grader. We will not be ordering from them again. read more

We ordered a BLT pizza tonight and it took about an hour and when I opened the box I was grossed out. The amount of Mayo was truly disgusting. We called and they said they would send a replacement. Another hour later, we get an equally disgusting looking pizza. Not to mention, each time the pizza was cold. We called and they refunded us. I understand waiting a while for the pizza because they are busy but we order jets because of the quality and I was disappointed. read more

Jet's Pizza - Pizza 1 - Pizza Near Me - Farmington, Michigan

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Love Jets pizza. Ordering on the website is easy and pizza is always ready on time. Employees are always friendly too.

What a mess. This place has gone in the tank! It used to be good. The service and quality has declined big time. They skimp on items, they are rude on the phone and they just don't care. What a shame read more

Delicious deep dish pizza. I like the flavor options for the crust. Slightly crispy on the outer side with flavorful crust. Little pricier compared to regular chain pizza stores. But it is absolutely worth the price for the flavorful and tasty pizza. Here after this will be one of the first choice when I think of pizza Ordered online for pick up and order was ready as estimated. read more

Absolutely horrible! If I could give 0 stars I would. I ordered a salad around 9 pm and they close at 10 I only live 5 minutes away and so when my estimated time of delivery came around and my salad didn't show up, I called to see where it was at. The manager who I spoke with was rude saying that I messed up the order and hit pick up but then I read him my confirmation email he still insisted there was nothing he could do. He then said I could come pick up the pizza I then told him that I had no way to get the pizza, he the said well it's not my problem that it came in wrong. I love their salads but if this is how they are going to treat costumers I won't be ordering again. Staff is terrible and they lost a loyal customer of many years tonight. read more

Jet's Pizza - Pizza Near Me - Farmington, Michigan

Terrible service Unbelievable terrible pizza terrible service terrible terrible terrible terrible terrible terrible terrible terrible

Jets consistently delivers fantastic Detroit style pizza. I'm amazed it took the rest of the country so long to discover this local delight. Jets gets the crust just right. Crisp and crunchy on the outside and chewy on the inside with plenty of cheese and sauce. read more

Rude rude rude We did curb side & had parked one store down. The person who brought out our order was incredibly rude. read more

Drivers speed thru subdivision and ignore traffic control sign.

Good pizza and even better service,I go to this Jets even though it's farther away than one on 7 mile

We got delivery tonight and I was extremely disappointed by our delivery driver. He was not wearing a mask (even though Jet's apparently requires signatures still for a full contact delivery) and held out food at a steep angle while I went to get my own pen to sign. While the pizza is good, we got the wrong dipping sauces with our order as well. Extremely disappointed by the service and lack of attention to the order. After more than an hour of wait time with these other factors, I will not be ordering from Jet's again. read more

I ordered a pizza tonight online for pickup, and they gave me the wrong one. I called up to ask for the correct item, and a employee (i think his name was Jack) insulted me saying I didn't know how to use the app correctly, that I ordered wrong. My emailed receipt clearly stated a philly cheese steak pizza, but I was given chicken alfredo. They didn't call me when my order was ready, instead, they let my pizza sit. When I arrived to pick up the correct pizza, I asked for my money back because I had been waiting 40 minutes already. They denied me my pizza, trying to give me bread instead. The incorrect pizza they gave me in the first place was mostly raw dough. Not happy with the food quality, even less happy with how poorly the staff treats their customers. I will not be back. read more

If I could give negative stars I would. I ordered a pizza to Be delivered to my work, and I got about five missed calls saying that they couldn't find my business so they just took my food back then when I went to call and ask about my order, the man who picked up was very rude and said "I don't have control of my deliveries" how do you not have control of your deliveries sir?? Totally unprofessional and hung up on me! read more

Took an hour and 15 min to get my pizza delivered they said no longer than 45 min. Mind you I'm 5 min from the store. My friend who was in town heard good things and i told him jets is the best until tonight. The employee who answered the phone which was on speaker phone kept saying the f word every other word and my kids wanted to know what that meant. Thanks Gino!! In conclusion i will never order from here again and when cottage inn says wait longer for delivery i will. Worst experience ive ever had in 30+ years getting Jets. So long read more

My favorite local pizza place! I almost always order bacon and black olive, and the deep dish is wonderful. But I just ordered it on thin crust for the first time and it was INCREDIBLE! It seems to bring out much more of the bacon and BO flavor. The deep dish is very deep, wonderfully cheesy-- great if cheese is your favorite part of the pizza, and you love the crust: oily, slightly crispy on the bottom, much crunchier at the top edge. Wings are very good! Second only to Buffalo Wild Wings and Hooters. Price of pizza is a fair amount higher than other competing places but the flavor is well worth it. Service is always very good. They are usually friendly/perky, never ever rude. Remember to bring your punch card, they don't always mention it when you pay. Never had an order go wrong here w/ probably 20+ pizzas ordered in 3 years. read more

we contemplated ordering a pizza tonight and decided against it because our last pizza wasn't so great. We have had really good pizza from Jets but also really bad ones. I realize tonight that its a gamble when you order from jets. I was actually looking on line to buy a toaster oven to cook my own stuff because the options of getting a bad pizza is starting to be a deli ma. My last pizza ordered from jets was a pre-made pizza that had been sitting around for sure... read more

There are several Jet's in my area, but this is my location of choice. Whenever I call and ask about specials, they are always helpful and have a variety. The Jet's on 7 Mile and Farmington usually say they don't have any specials or you have to have a coupon. The deep dish pizza is great and my order has always been correct. Jet's is our go to pizza restaurant. read more

Are you kidding me how was Jet's well its one of the top 2 pizza places in DETROIT I love Jet's especially that fact that they have a location in Texas where I Live now I can't get enough but my waist line says slow down on the Jet's ha read more

Jet's Pizza - Front counter - Pizza Near Me - Farmington, Michigan

I would put minus stars if I could!!!!! I placed an order for delivery last night. Over an hour later I contacted the store and the man told me the store was closed. I told him that I had never received my food. He told me that my order had been picked up. I insisted that I hadn't and he insisted that it had. I expressed that this couldn't have been the case because I placed an order for DELIVERY! Why would a person place an order for delivery if the desire was for it to be picked up...either way I still had no food. He expressed that both of his delivery people were doing dishes. I explained that that was an issue since I never got my food. He asked the delivery person who then checked and it was miraculously discovered that my food was in the warmer. The man couldn't explain how it happened and said he was shocked. I told him the issue is that I never got my food and when it was expressed he then tried to tell me otherwise. He said he didn't know what to do other than to refund my order because he doubted that I wanted the food in the warmer. He had disclosed that he was the manager. I didn't receive any empathy, he didn't try to over-extend himself to try to resolve the issue or state that he would investigate to ensure that this didn't happen again. I feel as though that he should've delivered my pizza, refunded my money, grabbed a credit and launched an investigation. This isn't rocket science it's supposed to be simple pizza delivery read more

Order 2 large pizza from then for lunch yesterday fast and good. Only waited 10 min for Pick up Thanks. read more

Pizzas excellent! Staff is good! The parking is kind of a messs but carry out is always prompt!

I love Jets. Jack LaRue is so uplifting when he answers the phone! I actually asked what his name was because he is very personable. Thank you Jack Oh the pizza is awesome too! read more

Glad we decided to try a new pizza place! I am in love with Jet's deep dish. The Jet's bread is a must for the kiddo, she can't get enough. I haven't stopped in since we have only ordered delivery but the customer service over the phone had always been stellar. Pizza is fantastic, prices are right and delivery is always swift. read more

I usually love Jet's Pizza. The orders are always right, the quality is always great, and the staff is nice. However, we ordered from this Jet's tonight and had the worse experience. We had two separate online orders and when we went to pick them up they insisted we only ordered one pizza. The staff was extremely rude, and basically said to leave and our other order didn't exist. When we called back with the second order number they said "we're very busy" and didn't even apologize or offer to fulfill the order. I've never been treated so poorly by an establishment. Even when they acknowledged their mistake they were extremely rude and refused to do anything to fix the situation. The pizza they did make us was cold, chewy, and the Parmesan cheese may have been rancid. read more

Ugh this pizza is so crusty and good! ;) Breadsticks are top notch but maybe not as good as Gracie's pizza. But Gracie's is fake and deletes my reviews D: Jet's if you really love me you wont delete my review. Keep making nut worthy pizza read more

Love this place! I've been going here for years. I really love the jet boats! The pizzas great as well and the service is always spot on. It's my favorite carry out pizza place! read more

I've been ordering from this store since living here in Michigan these past few months. They are prompt delivering to my house and to my office. The orders are always correct, too. When I call, I've spoken to several different individuals. Each time I can tell they are busy taking other orders, but that didn't stop them from being polite and thorough. Great job guys. Love your pizza. read more

Delicious pizza. Deep dish is phenomenal - just moved to MI from Virginia, and are impressed with Jet's. I would call it number 2 ONLY to Buddy's, but since Jet's delivers, they are getting top priority. read more

The manager is amazing! Went above and beyond to make sure we were happy. Friendly outstanding customer service. Small town caring with the yummy high quality Jets items. Great job Jets team. Recommended! read more

The cashier took a coupon that was apparently for a different location and the manager blamed me. He said I should of read the coupon and known it was for a different location and offered a store credit or a pop for the inconvenience. In my opinion if you take a customers order without looking at the coupon then you should honor it, not blame the customer and inconvenience them because your cashier didn't look at the coupon. This location is close to my house but has given me nothing but problems every time I order. Go to the one on 12 mile and orchard Lake, staff is nice and food is ready without issue!!!! read more

great crispy pizza and wings ranch dressing is DABOMB.COM

Aside from the uber-cramped parking situation, we've never had an issue at this Jet's location. Our pizzas are already ready by the quoted time, if not sooner, and the staff is friendly! read more

I drive out of the way to go to this jets because they are more consistent with my order. A small deep dish with satisfy most single people like me. The specialty pizzas are almost always on special. Pretty easy online ordering and fast service. Butter crust is a must! read more

They're consistently good. I wouldn't change a thing about Jet's or this location. Excellent.