What great employees! Excellent personalized service at boat pickup. We'll use this company every…read moreyear!!!

It's taken me a little time to decide if I should write this review or not. What led me to write it…read morewas Facebook. More specifically, the Maine Boat Rental Facebook page. I'll get back that in a bit. I rented the boat I'm writing about from August 15-17, 2025. First I want to tell you what happened and I will provide facts supported with pictures Maine Boat Rental provided me (actually a video of the boat before I took possession and several pictures showing the damage they claimed I caused). After returning the boat, I received an e-mail on 26 August stating, "This email is to confirm a one-time charge in the amount of $251.74 has been successfully completed. The reason for this charge was $26.74 GAS FILL, $175 BENT BIMNI ROD SCRATCHES ON REAR AND FRONT OF BOAT, $50 ADMIN FEE FOR CC FOR SECURITY DEPOSIT and is associated with your reservation CC A5L-GDV. If you have any questions, please contact Maine Boat Rental at [207-313-6248] and we will be happy to assist you." I immediately called them and they said the Bimini rod was bent and there was damage to the hull of the boat. I asked them to send me the video/pics and they did. Me being me, I looked at the pictures and then watched the video (the one taken before I rented the boat). I ended up doing screen-shots of the video. I compared the screen shots with the damage they said I did, then put an Adobe pdf file together to send them showing that EVERY scratch, gouge, bent rod, etc., was already on the boat. I sent that file to Maine Boat Rental and asked when I was going to get my refund. About a week later I received an e-mail from Nichoal that said, "After spending a lengthy amount of time comparing videos and pictures, I have found that the bimni bar was bent badly during your rental and the cost of replacing that is over $1,200. I have also found that there are in fact new scratches on the boat the worst of them down to the fiberglass and will require a in-depth patching process to ensure water intrusion will not happen in the future." I asked her if she saw the Adobe pdf file I sent her and she hadn't (remember, she claimed to have spent a "lengthy amount of time comparing videos and pictures" - obviously not looking at their own Facebook page). I again sent the file which clearly shows the damage they charged me for was already on the boat. Once she realized I did my due diligence, she immediately refunded my $175 in damages. Now, what caused me to write this review. I was looking at other reviews and their Facebook page. Facebook has 2 pictures showing their ski boats all docked together (posted on July 17, 2025). The last boat (farthest from the picture taker) is the boat I rented. In that picture, taken almost a month before I rented the boat, is the bent Bimini rod. The bend in the bar clearly matches the damage picture they sent me. That was the icing on the cake. How many renters have been charged for this Bimini rod they claim is over $1200? I have yet to find a Bimini top for more than $500 but that's not the point. The point is unsuspecting renters are renting from Maine Boat Rental and probably getting charged for damage that was already there. They probably charged every person that rented this particular boat, July 17 through now, for that damage. Pretty crappy way to try and get more money from people. I mean, $1000 for a 3-day rental isn't enough? I just caution you, if you're planning on renting a boat from them, to take pictures of every bit of damage (bent rods, scratches, prop damage on the engine, etc.). In fact, make sure the person from Maine Boat Rental dropping off the boat is in those pictures so they can see you took them before you got the boat not after the fact. The pictures I've posted - higher resolution pictures = damage they said I caused / lower resolution pictures = screen shots I took from their video before I got the boat. For the record, I did rent from them (I am Sean M on the contract and fuel receipt).

Currently residing in Portland, we are always looking for a new place to easily plop in our canoe &…read morepaddle away during the beautiful summer days. After some online searching, we decided to check out Highland Lake due to the proximity to Portland, boat launch for easy access to the water, and available parking. And what a wonderful decision this was!! When we arrived, there was plenty of parking still available and just a short walk of muscling the canoe to the water. Once we got out onto the lake we saw a variety of water activities: kayaking, fishing, boating, tubing, waterskiing, & jet skiing. Although there were quite a bit of people and activity on the lake, it is definitely large enough to peacefully canoe and still feel immersed in the nature surrounding you.

We have been taking our motor boat, pontoon boat and jet ski to Mike Graves and his awesome…read moreassistant Tracy for many years. They are good and fair with us. I see someone gave a negative review back in 2012 and in fact, mike had one guy working for him back then who unfortunately wasn't very good, but he was let go and hasn't been there for years. Graves Marine is a great place to take your watercraft in spring, summer or fall and snowmobile in the winter. We highly recommend them.

I bring my boat there every fall to be serviced winterized and wrapped. They always do a great job…read more Even though it's not a fancy boat, they take good care of her and she's always clean and ready to go come spring. I recommend them.

Bought our jet ski here this summer. The whole process was super easy -- all I had to do was show…read moreup, sign, and take delivery -- almost everything was done ahead of time online. I would highly recommend J&M. The owner was super helpful as was his staff. We have had hours and hours of fun with our new Sea Doo.

After purchasing our first NEW camper we were so happy. That happiness ended on July 20, 2017 when…read morewe discovered a spongy section of floor. Hoping that we we made the right choice buying from a local dealer we went to them for options, warranty, insurance, dealer support. We are on our own. This dealer doesn't even seem to be willing to find out the true problem or source of the damage we have experienced. Buyer beware, drive it off their lot and you are on your own! Update- We exhausted all attempts to request assistance from J&M Camper and Heartland RV, they both turned us away. So we cut into the floor and wall where the damage occurred. The photo shows the extent of the damage. Zoom in on the wall supports, constructed with junk spruce. The water entered in the area where the awning bracket is attached to the outside wall of the camper, photos show the entry point. We will fix the camper ourselves and pay for materials. Our next request to Heartland is for wall panels and molding. Wish us luck!!

I have been going here for a few years now and must say I couldn't be happier. Tim (owner) is a…read moregreat guy and truly takes care of his customers. For example; the last two 4th of July's I have had issues both days with my Jet Skis. I have been able to call and text him to get his advice and recommendations. Both times I brought my ski in the next day and had it back on the water within 48 hours. At other marinas and shops they told me it would be 2-3 weeks at least. Given how short our season here is in Maine.. who the heck has time for that?! He loves what he does and it shows! I also had him install a Stainless Steel wear ring and Solar Propeller and I HIGHLY recommend BOTH of these. The plastic wear rings are junk and constantly break. The Solar prop has been a game changer. Easily 20% more acceleration. My buddy's and I line up now and I leave them in the wake.