Shame on the slow service and I do not care attitude. No organization for senior citizens on…read moreextreme long lines. System/Technology is not up to date. ATM's are dinosaurs. Not appealing to bring in new accounts. Then you wonder why business disappears and people out of jobs. Lighting is dull. If there was another back that existed in Puerto Rico beside Banco Popular would not think twice to run from this branch in Fordham Road. In PR it is so different. Their welcoming and service si prompt. Something needs to change people get it together.

Awful bank. They make even the simplest banking transactions impossible and frustratin.read more

We were first time home buyers working with Sean and Nicole to secure a mortgage for a co-op, and…read morethey made the entire process a snap. They were incredibly thorough in making sure we understood everything that was going on. I was especially impressed at how consistently they followed up with us to make sure that every aspect of the transaction was proceeding apace. They found us fantastic rates that I do not think we would have been able to find without them, and the entire process would have taken a lot longer (and been a lot more anxiety inducing) without them. I would give my strongest recommendation for Block to every kind of potential borrower. We got great results with incredible service along the way.

Five stars for Sean. He is a consummate professional--highly attentive, knowledgeable, and patient…read morefrom mortgage pre-application through closing. His expertise, style, strong relationships with a wide array of lenders, and team orientation (working very smoothly with my real estate agent and lawyer), made the mortgage process easy, securing a great rate for me. Sean's talent and expertise will save you an enormous amount of legwork in NYC's high-speed competitive real estate market. Highly recommend him for anyone looking for top-notch service in NYC.

I came in to give NAVY FEDERAL CREDIT UNION ( NFCU) some money and the turned around and gave me…read moremoney. As they say!!!! Where they do that at??????? NFCU that's were. So I had 3 checks to deposit because I thought it would be better and faster than mailing it. Brenda was my CSR and she was astounding. She provided me with information on how to do a mobile deposit. I told her I knew how but she was insisting on telling me regardless. Sometimes, it is better to be quiet and listen even if you know how to do it already. Brenda gave me a check for $5 so I can practice and not be shy about using mobile deposit. IT'S MY BIRTHDAY I have only been banking with NFCU since about January 2025, I already received a credit card with zero % term interest and earned $250 for reaching the program requirements within 90 days and the card is 11% lower than the cards that I have. I was able to get a loan at less than 13%. Doing business with this bank has been a perfect 10/10. Customers service is top tier A1. I dealt with a few CSR's but didn't get their names. Thanks NFCU and staff.

This is the absolute worst bank and I urge everyone not to do business there. Customer service is…read moreterrible. It takes forever to accomplish anything. Stay away!!!!

Mark and his team are truly exceptional professionals, responsive, and committed to delivering a…read moresmooth, reliable solution from start to finish. This is my second time working with him, and the experience has been just as seamless as the first. I'm genuinely grateful for his support and have full confidence recommending him to anyone seeking a strong, dependable mortgage partner in their real estate journey. Thank you for arranging everything with such care and excellence.

Mark was absolutely amazing! The process was so seamless and communication was outstanding. We…read moreclosed so quickly and easily. Highly recommend Mark for any funding needs.

Compassionate, dedicated, kindhearted, perseverant, helpful and impeccable - those are the…read morequalities you should want in someone you work with in business. It is quite important to ensure you have those skills in someone when you are a first-time home buyer. You will hit the lottery if you use Bobby Papadopulos as your loan officer. There are not enough words to express the upmost gratitude and satisfaction with his services or his team. There are so many people in this industry for quick cash and possibly the wrong reasons. Bobby is the complete opposite. I was more than defeated in the home loan process. After a random yet quick search on Yelp, I found Bobby and decided to message him. I see why he has five stars. Although skeptical, because who is perfect? I have seen perfection in his abilities. Bobby allowed me to call him at 7:00 AM, through tears and disarray coming from my end, he stated, "I will help you". My situation was far from easy, he decided to still help us. Through diverse companies not explaining the process or requiring funds without explanation, Bobby held our hands throughout this entire process. From day one to closing day and beyond, Bobby does not leave you. He takes the time to explain to you what is occurring, why it is occurring and how to ensure a successful closing, organize finances and better yourself. He is extremely patient and understanding. He has worked in his personal time to guarantee deadlines would be met and satisfied. Without being local to me, he communicated with agencies near me to get the work done. Five stars does not compare to the amount that he and Contour Mortgage deserves. He has completely changed our lives for the better. Bobby is someone I wish was in every field not just the mortgage company because he brings professionalism, kindness, and perception. If you are looking for a home, find a home with a person who cares about your wellbeing above all. That will shape your mindset for your new journey- Bobby is the person to set you up on the right path. I will highly recommend him to anyone and everyone.

If you're looking for a mortgage lender who actually cares, go with Bobby. He made my first…read morehome-buying experience seamless despite a very tough market. Bobby is attentive, always available, and incredibly thorough. He never missed a call or text and was always ready with a solution to get my offer noticed. He truly listened to my needs and helped me close on the perfect home. 10/10 recommendation

Came to open a bank account. The staff was very helpful and worked well with our questions and…read moresmall hiccups. This place can get packed so it's best if you get here earlier than later. They have security and three ATM machines. The establishment is clean and orderly. Staff are professional and knowledgeable. Their legal department does not work on the weekends. Yes, everyone is bilingual.

I cannot recommend Craig Paulson highly enough!…read more I was going through a very challenging personal situation when I started my apartment search, and Craig treated me with immense kindness, empathy, and respect from day one. He went above and beyond to show me a lovely apartment in Brooklyn--complete with a private backyard--owned by a wonderful mother-and-son landlord team. But what truly set Craig apart was his dedication: he was quick in responding to communications and stuck with me through the entire application process, guiding me through every detail until the keys were in my hand. His professionalism, patience, and genuine care turned a stressful time into a successful move. I am incredibly grateful for everything he did for me. If you need a real estate broker who is not only dedicated and sharp but truly cares about his clients as human beings, look no further than Craig Paulson!

I had a great experience hunting for apartments in New York with the help of Madison Ibargüen. She…read morewas incredibly thorough in our apartment hunt and curated a long list of apartments that would be a good fit for us. She helped contact agents for openings, got us set up for tours, and went above and beyond by giving us local recommendations for all the things we loved. Even after she helped me find my apartment and I signed the lease, she delivered my documents and check to my new landlord since I was busy at the time. With her knowledge of the NY real estate market and ability to get things done for her clients, we can't recommend her enough!

Cross Country Mortgage in Elk Grove Village IL Specifically the Rich Kimball Team (You Too Gunnar)!…read moreIs AMAZING every time I do business with them. I am a Realtor so, I do quite a bit of business with them. They are personable, efficient, accessible, and knowledgeable. If they don't know something whether it is about appraisals, taxes, etc. They will put you in contact with someone that DOES know. They will even listen when you need to vent! (smile) I saw all the 1 out of 5 star reviews on here for Cross Country. I think you just haven't come across the Rich Kimball Team Yet!

CrossCountry mortgage is a joke. Avoid them at all costs. They are a nightmare to deal with…read more..... Worst mortgage experience of my life.

Diane Yu is the best of the best! Without her, I probably could not own a home that smoothly. She…read moreis professional and caring. The apartment I purchased is a cooperative apartment. She helped with: 1. My mortgage application, which I got approved for a good rate. 2. Broad application package, which she is very good at, even though she was not responsible for that part. She is the one going for an extra mile to make things happen. 3. When there was an error occurred because of the management company, Diane was the one who called the related parties and solved the problems for me. I would not hesitate to recommend Diane Yu as a professional, caring, and smart mortgage broker.

We wanted to take a moment to express our thanks to our loan officer George Gao at SMB for his hard…read morework and dedication on helping us getting everything in place, his organization, promptness, and knowledge makes it a very painless process for us. We highly recommend George and his team at SMB to anyone in the market for a mortgage! Thank you George and SMB team!!!

Ms. Ilona Shtark made me feel comfortable as well as keeping constant communication with me while…read moreanswering any questions I may have. You will not be disappointed with Ms. Ilona Shtark and her services as well as her amazing researches and analytical skills. She is prompt and available all hours to satisfy her clients' needs from a small question to a serious matter. Ms. Ilona Shtark did an excellent job and I will use her anytime I have legal issues. I highly recommend her as a professional.

Lilianna was a pleasure to work with to ensure our mortgage loan process was smooth and easy. Will…read moredefinitely recommend to anyone who wants an easy seamless process. She was not only professional, but always accessible for questions and concerns. She is very experienced and knowledgeable and made a stressful process go by in a flash. For new homeowners she is simply a must! She will guide you step by step and make sure you get locked into best mortgage rate possible. A million thanks !