I always appreciated the amazing service and helpful staff, especially the store manager. I was…read morereally disappounted when they announced they were closing. I had heard they planned to open an online payday loan service, but I have not been able to find it, and it's been several months.

Great help when needed I found myself short on grocery money and I needed some help and I went in…read moreand they were very polite and nice and made you feel comfortable and I left with money to get groceries to last until my next payday.

Great place great customer service Hablan español to help…read morewith your financial needs Alot of parking makes it easy to access

Horrible was told multiple times was going to get sent to collections and they just keep adding on…read moreto it horrible disgusting people now I'm going to have to file bankruptcy because they keep adding on to it

This is a place u can go that u can honestly depend on fantastic services for a payday loan I…read morepersonally love Patricia she's the bomb diggetie always can depend on this place for a payday loan in advance

As a new customer and with minimal documents I was helped right away. Within 15 minutes I was in…read moreand out with the loan that I required. No hassles, no attitudes. It was a pleasurable experience in every way and I highly recommend you give them a try. I was so surprised at every aspect of this transaction. I will be back to see them!

They are crooks. They say I got a loan and owe money yet it's never even hit my account. Stay…read moreaway and there is zero customer service. What a joke this place is

Don't was your time here if it's a evening or weekend and you need to cash a payroll check and it's…read morethe same employer and you haven't been here in 6 months. Came here on a Saturday and tried to cash a check that I have cashed here before. But was told we need to fax this over to the approval check. So after the employee faxed it and made a phone call. All I saw was some laughing and then comes back to tell me Monday to cash the check. What's the point. If you have a payroll check you can cash it at Walmart for up to 8 bucks and your in n out compared to the 3% they charge at Ace Cash express and no waiting on fax it or waiting for a phone call. If your reading this Walmart money center is the best place and has better customer service and no invasive questions like Ace cash express.

Just got off the phone making a payment for my vehicle AILANA was very professional patient and…read morekind thank you for all that you do. thank you for your stuff and all that you do.

Jenny and her manager are very rude. They both tried raising their voice. I called to ask for a…read moreextra week because I was late unfortunately due to family emergencies and they were not looking to help at all saying that they could not wait one more week although I had only been a total of two saying that they were going to send it to collections if I didn't pay basically they were threatening me to pay. I hung up called customer service. They told me that I had a whole month before they consider it a late payment and wouldn't even send me to collections after one month but yet Jenny and her manager we're saying they would. I was able to set up a payment for the following week like I wanted to do from the beginning without any threats. Horrible service here.

I have done business here off and on for a few years. The ladies who are offering opportunities to…read morehelp your credit, pay bills without worries and generally just amazing. I have waited once but I didn't check the door!! (Lol). K was there. She is an amazing person and a beautiful soul!! I just think the world of her!! Fast Auto & Payday Loans really saved me!! Thank you Kayla & Hannah rock this business!!!!

I've been going here for awhile and these ladies always have amazing customer service and are…read morealways nice and friendly :)

Gladys is amazing. This bank is awesome. Small enough to where they know your name and who you are,…read morebut big enough to get the job done. I also love that when I call it's a person, not a bot or a 800 number. This bank is THE BEST!!!

Do yourself a favor and come to this amazing bank! Everyone is exceptionally welcoming, friendly…read moreand helpful! It's like day and night from other banks where you can tell they don't actually want anything to do with customer service. This bank truly has the best staff!

The timing was wonderful, the representative was knowledgeable, professional, and extremely…read moreexperienced in the field that she was assisting me with. She showed me things about my credit. I never knew or understood, she help me understand how to get to the next three levels, and I was very important for my new business. I simply appreciate Monica, for all she did to assist me with my business venture.

Monica honestly is AMAZING! She was super helpful throughout the whole loan process! She made sure…read morei was comfortable along the way

This company is a scam. Don't waste your money. Poor customer service, and added a lot of fees…read more Correct, they only charge you 0.002%, however, they charge all the fees that even their customer service doesn't know how to explain to you. Be aware of them.

these guys dont pay their employees and lie 100s of times to their customers... probably breaks…read moreevery ethics code of business in america and none of them can sleep well at night ... lots of customers and employees of NPP were affected so negatively I would give it 0 stars is possible... avoid at all costs guys! i warned you ...

Called on Friday, Feb. 23 to find out where I can get my 1099. When I went to tax forms it said…read morenone available. After looking (almost) everywhere on their website I called, wasn't able to talk to anyone, had to set up voice activation by saying a sentence 3 times. Roughly 15 minutes later I was told that the hold time was very long so they will call you back in the order it was received. That was Friday morning, it's now Sunday afternoon. No call. Went back to their website looking again and found out that they won't have them ready until Feb. 28. Why wasn't that on the window that said "No documents available." Not great service

I got a small personal loan to help pay my bills, but because these banks are going belly up they…read morewon't let people access their own money, now rt before the weekend they put a hold ony account . My other account with them is fine , because it has noonry in it but the one that got the loan deposit from another financial institution now has a hold on it. I was told on the phone with customer service I could transfer that money to my other account or request a check to me within 24 hours . That was a bod face lie. I requested yesterday at 11 am I get a 24 hour check sent . Now I get off the phone with them andy request although was logged in at. 11 am They couldn't send a check until a manager approved itondsy, well come Monday. Walking into this bank and they better give me my money that's my money not theirs to hod onto til the very last minute because me they are going to have another lawsuit on them as nd I'm going to sit out in front of this joke of a financial institution and tell everyone.r they better withdraw their money before it's my available and the bank vosesd it's does too. Id go r negative stars to this bank. What a fall from grace this place took , lying rt to their customers ga e to get them ofg the phone so you can keep our money as long as you can so you money on it while my power gets shut off That's why I took out a loan , now you r lost a customer and hopefully many more who read this for life . Way to go Schwab as mother unsatisfied pissed off customer