I am a newer patient and I am really impressed with the whole office. Great people and great care!!read more

10 stars if I could! My 10-year-old had such a great experience at the dentist. Everyone was…read moreincredibly kind, patient, and made sure she felt comfortable the entire time. The care was amazing, and they explained everything in a way that wasn't scary or overwhelming. Highly recommend!

I had the same dentist for many years, and while my dental insurance changed my regular dentist was…read morestill on the list - but an over the phone call to make an appointment for a teeth cleaning I was told they did not take Delta Dental...? Well, while I was a bit off put; it was a relief in the end. I contacted Phipps office and had the best receptionist a person could ask for. Not only did they get me an appointment fairly quickly they were super nice in doing so. The whole office has been updated and super clean. Fast forward to today and I am glad to report I got one of the best & most thorough cleaning's I've had in a long time! Kudos to the hygienist for being so detail oriented and professional. It's a laid back atmosphere while right on schedule - no drama. It may be a drive for me to get to Auburn, but worth it.

I am so happy with Dr Phipps and his staff. They are courteous, professional, friendly and clean…read more They truly care about your teeth. They recently replaced an old cap I had that didn't look right and I can honestly say I can not tell the difference now. The new cap looks so real you can't tell I had anything was done. I smile more now than ever! I absolutely love Dr Phipps and his work. Thank you Dr Phipps and to your staff. 5 Stars is not enough!

I used this office to have my teeth cleaned since I moved here in 2021. I lived Aimee, the…read morehygienist, very much. She just cleaned my teeth without talking too much. I have dental anxiety, so I just want to get in and out without too much talking. I do not care for the dentist. He barely explains anything. He seems like he is always depressed. If the bill something to the insurance company and it is denied, they will use another code to make sure you overpay for what was done for you. I will not return there under any circumstances.

I have been coming to Sierra Smiles for 7 years. The staff have been extremely patient oriented,…read moreand that is a super plus. Sad to read some other commenters had challenging experiences, from their point of view. If some of the negative commenters made a choice to get a second opinion, which Shawn B did, maybe their outcomes would have been better. Personally I needed more dental work than expected from the start, but, Smiles kept me in the loop, dental removal of wisdom teeth completed, 4 crowns applied. I was offered options and reasons for one or another of choices. Having a conversation with the clinician in any medical setting is the right thing to do. Getting second opinions, if there are concerns, is also the right thing to do. Patients need to remember that asking for a little extra medication to deaden the root systems prior to fillings, crowns, and removals is the right thing to ask for. If a patient is older and sensitive to teeth removals, ask for conscious sedation, especially if you are having dental "surgery". My Careington 1 plan helped me to save money and Sierra Smiles is the only dental office that accepts that plan. Very good job, from my experiences.

The best dental care for more than 10 years. I won't go to any other dentist. Hygienists are…read moregreat too

I have been seeing Dr. Wallace for 2 years since I moved to Auburn, and he and his staff have…read morealways been great. The dental hygienists are always amazing, and excellent at dealing with people who are anxious about dental care or very sensitive to dental pain. However, today I had an experience where Dr. Wallace and his staff really went above and beyond that I really wanted to share. I had a filling come out last Friday, and when I called Monday morning to book an appointment, was told that I would be seen for diagnosis only, and the treatment would have to be scheduled in at a later date. You can imagine my surprise when upon looking at the tooth Dr. Wallace said he could take care of it today. He and his assistant got me very well numbed, got the filling replaced and got me out of there in less than 40 minutes. Thanks to them I am now pain free again AND was able to still make it in to work on time today. They easily could have scheduled me to come back at a later time, and their willingness to do this today made such a difference in my life this week. I cannot recommend this dental office and the entire team there highly enough, you all are amazing!!

I highly recommend Dr Whitely. He is very thorough and answers all your questions. His staff are…read morevery courteous also.

Dr Jesse is the best as is all his staff!! i am always pleased with every visit! I always Know…read moreprior to treatment what the cost will be as well.

If I could leave a negative rating, I would…read more I found Sierra Family Dental on Lincoln Way in Auburn, CA through Delta Dental. I was new to the area and needed a new dentist. In December 2022 I called the listed number and got a simple recording that said "Please, leave a message". It did NOT identify the business, list hours of operation or give the address. I left a message and a day or so later someone called me back. I made an appointment and went to see them to have a loose crown recemented. The dentist Dr. Pielago seemed very competent and reglued my crown back on. On March 2nd, 2023 I went in and had a cleaning, and Dr. Pielago filled a cavity. On Friday May 5th I had to go back in as the previous filling fell out. Dr. Pielago re-did the work. On May 9th the crown that Dr. Pielago glued on came off at dinner. The next morning, Wednesday May 10th I called the office to find out what time they open. I got the same recording that said "Please leave a message". So I drove down to the office at 0800 to discover that they are closed on Wednesday. Had that information been included in the regular outgoing message I would have saved myself a trip. So I called again and let them know I was experiencing a dental emergency. I told them I was parked out front and asked them to call me back. By 0830 I had not received a call back. So I called Delta Dental and they found a dentist in Rocklin who could take me at 1030. I called Sierra Dental to let them know, and this time I got a comprehensive outgoing message stating that they would be closed from May 10th to May 21st. This tells me that they got my first message, and instead of calling me back with information and a referral, all they did was CHANGE their outgoing message. There was no notice on their front door indicating they would be closed. Their original outgoing message did NOT mention it. Only AFTER I called and left a message asking for help did they change their outgoing recording. And WORST of all, they did not have the courtesy or professionalism to call one of their patients back, especially when they KNEW I was waiting for a call. So if you are looking for a dentist just to clean, they might be for you. But if you are looking for a dentist who actually CARES about their patients and reaches out to them in times of need, Sierra Family Dental is NOT for you.

Wonderful staff & Dentist is awesome . They are super friendly & accommodating to everyone.read more

Always a week out for everything or no availability at all even for emergencies, that in itself…read morereflects how care quality is and that's sad. I won't be coming here for care and I will not bring family members nor encourage peers and friends to go here.

The receptionist is very friendly and efficient. Reminders of appointments are sent. The staff is…read morenice and friendly. The quality of work I have had has been good.

I so wish I found this dentists years ago! My teeth would have been amazing! I find Dr Isbell to be…read moreconscientious, compassionate, very well informed, very knowledgeable, and on the cutting edge of dentistry! Her office staff are highly skilled, organized, and very thorough! They make going to the dentist a pleasant experience! (I know... shocking!). This place has my highest recommendation!

As a child, I was literally raised in a dental office as my stepmother was a D.D.S. and an award…read morewinning one one at that. I've only ever known exceptional dentistry, and Teresa is at that same level. I went in today to have a severe cavity filled and almost lost the tooth due to negligence on my part. Teresa was able to get to the nerve without damaging it and saved an important molar. Plus, her numbing injections were practically painless! (And oh so necessary...) The office staff was friendly and there were no surprise charges. My wife and I will continue to seek her service.

I can't say enough about the quality of this dentist. He is personable, extremely gentle, does…read moregreat work, and won't rip you off or deceive you. I went in expecting to get a crown for a chipped tooth. After his inspection of the tooth, I was pleasantly surprised that he was able to repair the tooth with a filling instead. He could have easily said I needed a crown, as I wouldn't have known the difference. He saved me a ton of money.

Excellent work by Dr. Fleischmann and excellent cleaning by his dental hygienist Pete. Good work…read morefrom the front office.

Dr Fleischmann and personal were absolutely amazing. First time seeing them, and I would recommend…read morethem to anyone. Thanks for the great service.