Talked to the gentleman that cut the cheese and meat. Told them how I wanted it and they were very receptive. Guy was nice but Maybe the person putting the sandwhich together didn't listen. Actually I know they didn't said light CPR but nope full. Got it Mikes way light juice(oil and vinegar) nope just turned the bottles upside down and even looked like it was more than normal. Bread soggy. The seasoning was so heavy handed it was inedible. Went to jimmy John's instead. Won't be back to this location to pay more for less sandwhich. I got double meat at jimmy John's for a better experience and got it the way I wanted and they care about your subs or add ons. Jersey mikes used to be my go to but man watch portions and follow easy instructions. I get complicated orders suck but just going light on juice and CPR isn't difficult. Will say the guy that cut the cheese and meat was great was just the other people that confused me read more

Jersey Mike's is my favorite go to for lunch or dinner or for small party (box of assorted sandwiches). Never disappointed! Never been to on on S College as I live inSouthport. But we do have one here as well as a newish one in Oak Island. Need lunch for the beach? Stop at Jersey Mike's. If you want a light dinner? Too hot to cook. Look no further than Jersey Mike's! You will be glad you did!! read more

This is the #13 Mikes way!! It's is beyond delicious I add pickles to it and it is so so good! I don't order subs a lot but jersey Mike's is my favorite! I also tried a new bread it was the rosemary bread it was delicious! -from the first bite everything is perfectly proportioned the meats are delicious as well! The staff were very friendly and were ready to assist me and it was fast! And the price was great! read more

Jersey Mike's Subs - ##13 The Original Italian - Sandwiches Near Me - Wilmington, North Carolina

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The service was so poor tonight I'll never be coming back again. I was greeted with an attitude by a young woman who proceeded to mess my sub up in front of me. Put a huge portion of mayonnaise on and then poured vinegar on after I asked for it on the side. Then with an attitude asked if I wanted her to remake it? Don't work somewhere if you're miserable and make customers suffer for it. I'll be making my own sandwiches from now on at home read more

Always a plus at Jersey Mike's. This was the first location that actually told me about the club that gets you points so kudos to them! My daughter is obsessed with the number 11. read more

Jersey Mike's Subs - #14 The Veggie tub - Sandwiches Near Me - Wilmington, North Carolina

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We got sandwiches on break from a UNCW soccer camp. My son said his #13 Italian was perfect to refuel him for the second half of his day. The bacon on my #8 club sub was perfectly crisped. We usually stop here for lunch when we're in town for soccer. Service is always quick and friendly. read more

Food is always fresh. Speed of service was exceptional. We ate on a Saturday at noontime when they were crowded and didn't have to wait very long at all. Indoor dining only; no outdoor dining available. read more

This location has always gotten my order precisely correct. They do not shortchange you when ordering subs that include proteins. I had the regular sized Turkey and Provolone and it was great. Usually short order and fast food businesses get wrecked on here but I will give this Jersey Mike's a great review for a job well done. read more

My family and I decided we were having Jersey Mike's this evening I called. Assuming I would be serviced by my closest location. NOT SO. When I called about the fact that my order had specific changes, I was encouraged to do this using the ap. store advised we should use the app they support; DoorDash. My order arrives. Of the three sandwiches, 2 are wrong. White instead of wheat, tomatoes when there should have been no tomatoes. Management's position is that there is a problem using the app. My position is that I made several calls concerning the fact that we wanted something a little different and would this be a problem. Not only was there a problem but there is no way to refund the customer due to the "third part" conversation. I am still waiting for my call back! read more

The food here is consistently good and if you can pick up your order yourself and check it, you should be good. I do not recommend ordering delivery. They forgot to send part of my order today meaning my coworker does not eat lunch today. I called door dash and they said to call the store. Called the store and they said they had just realized it but there was nothing they could do because door dash will not come back for it since they will not be paid to do so. I believe jersey mikes should be responsible for paying door dash to come back and get it. They gave me a refund. I'm told to check in a couple days to be sure it went through. They also, for the second time in a row, gave me the wrong dessert. I know most people are doing the best they can right now but this is just frustrating. I don't feel they really went out of their way to make it right. read more

Food great as always but girl cutting sandwiches tonight at 6;23pm has hers below her nose. Wish I had said something to her.

WE HAD Jersey Mike's tonight and it was so good ? Fresh very fresh ingredients!! The bread was lightly toasted. And all ingredients were spot on !! read more

Great customer service. Quick and enjoyable experience. Very cute worker today! Definitely love these sandwiches! 10/10 would recommend. Shop has had so much improvement! read more

Ordered sub drove all they way home 20 minutes. Got home sub was wrong try to call phone was busy for over an hour drove back to get new sub. No sorry no nothing just made new sub and left. Terrible customer service will never go to this shop again, will drive elsewhere to get Jersey Mike's. read more

Sad that the quality and caring has slipped so badly. I guess when you think that you serve a majority of college (UNCW) students, that they will eat anything, even stale 3 day old tasting bread. What a great place to just slide down hill like this. Three hours after the lunch rush and 80% of the tables are still dirty with only one customer in the building. Myself and another customer had to wipe our own table down to have a place to sit read more

I have been a fan since the first time I went in a couple months ago but when I went in there yesterday I was handed a coupon for exercising my second amendment right and for that, Jersey mikes has earned my business for good! They also give 10% to first responders and as one I have nothing but respect for places that do that! Don't change your ways Jersey! read more

If you've never been here, try it once. I highly recommend the cheesesteak. The staff is incredibly nice and they always are cleaning (I swear). Overall this is my go-to sub place. Great prices, crazy amounts of food, and a great customer service. What more could you ask for from a sub shop? Try these guys out and thank me later. I'm here all the time. Quick tip - try and either order online or over the phone. you can skip the line entirely! read more

Best cheesesteaks in town. Clean bathrooms. Cookies are better than subways, and they have brownies now too, which are soooo good. Friendly staff who are willing to accommodate some ridiculous requests- one lady asked the girl to remove the outside from her tomatoes before putting them in her salad, and she did it (skinned the tomatoes). I mentioned how I wished they had green peppers and they informed me they have green peppers AND cucumbers, they just have to use the slicer to slice them fresh every time! I love that about this place. It's as fresh as it gets. If you're in a hurry and don't want to risk having to wait in line, call ahead! I'm extremely picky and I'm nervous calling orders in without being able to watch everything being made, but as long as you're thorough about EXACTLY how you want it made, the crew does an awesome job getting it right. Love this place. read more

Jersey Mike's Subs - Sandwiches Near Me - Wilmington, North Carolina

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Usually Jersey Mike takes responsibility for their mistakes, unfortunately if you talk with Chandler, who is not a manager, he can be kind of rude. I love Jersey Mike's and being from Connecticut where sub shop are great, I was pretty happy when a co-worker told me about Jersey Mike's. They are by far not the best sandwiches in town, but they are good and reasonable in price. Well they just lost a customer, from this location. My wife dropped me off a roast beef sandwich and had to go back out. First the sandwich did not have the topping I like, standard toppings like lettuce, tomato and mayo. It was just cheese and roast beef slathered in mayo, second the roast beef was over-cooked and dry. My wife found the receipt and I called tonight, (my fault, for calling one day latter, but I didn't have the receipt until today). I called and asked for the manager and they gave me Chandler. I described what happened and when I mentioned the roast beef was overcooked and dry, it was as if I said something wrong about his mother, he took it bad and snapped. The next day I received a phone call from the owner who apologized and said he would make it right. In my opinion that was the right thing to do. Will try again. read more

I'm a Jersey Mike's fan and tend to grab a sub here anytime we're going out on a boat or to the beach for the day. This location is meager, at best. The toppings weren't fresh, the staff wasn't the typical up-beat, energetic crew we're used to be greeted by, the location wasn't squeaky clean, but fortunately the bread/sandwich meat was the same. You'd think this place would be hopping as close as it is to UNCW, but it isn't reaching potential. Still, if you're looking for a sandwich you'll find much better quality that nearby Panera, Subway, Jimmy John's, etc. Expect to pay more than those places, but gain quality. read more

Couldn't have found this at a better time! My husband and I were so hungry I thought we were going to freak out on each other. Found this place on yelp...if it's a college food place something's right! We got right in..ordered and our giant steak n cheese.It rocked! We had no idea this was a chain store. All the comforts of a Jersey place....right here! Cool music too. read more

I visit this location a couple times a month for lunch. The food is excellent and the service is good. The staff is friendly and the dining room is clean. I usually get the turkey wrap, mikes way. JM is my favorite sandwich shop in Wilmington. Keep up the good work! read more

My mom and I went during lunch rush. They were pretty fast for being so busy. The employees that were working were friendly. The cashier kind of mumbled and I couldn't here her because it was loud in there. My mom and I got our food at a reasonable speed and they tasted good. read more

Great service!! Acknowledged when I walked in, greeted with a smile, was quick and precise while making my order. Very clean! My new favorite J.Mike's store in ILM! read more

This Jersey Mikes is awesome! I became a rewards member and eat here all the time. The employees at the South College store are great and always friendly. Thanks for the great customer service. read more

I would like to take away the one star that I gave them previously. This location is so bad I don't even know what else to say. Still no cookies. The guy making the sandwiches mumbled so bad we couldn't understand him and his hat was on cock-eyed. Come on people. read more

Good but sloooowww. Waiting in line right now, been standing here 20 mins already. Hire some more people or something

Some of the best bread I've ever tasted on a sub! Most subs I've had have been soft and soggy, but this was very fresh. Very helpful staff, and also noticed that it was very neat and clean! Will be back soon. read more

This was my first visit to this chain. The bread and ingredients were good and fresh except that I didn't care for the ham....it seemed low quality and watery. It is unique to see your meat and cheese sliced fresh and placed on the sandwich. I ordered the daily special (regular sized club, chips & drink). At $8 I thought it seemed high for a sub shop. When I opened my sub, it was a very large portion. They weren't too busy, but I had to wipe crumbs off a table myself. All of their tables were needing attention. It was at the late end of the lunch hour, but even when I finished and few customers were inside, the work crew was congregating in the back and still not cleaning the dining area. Not sure I will be back. read more

Although there deli meat is loaded with cancer causing sodium nitrite. My co workers and I go there about once every two weeks, very good subs. Long slow lines if you get there after 12:15. read more

Has good, high quality subs and sandwiches. Price may be high for some, and the fact that they don't wear gloves may be discouraging to some. has good customer service. read more

Ever since new owners took over the College Road Jersey Mike's about a year ago, everything I've had there has been delicious. I could eat a sub from Jersey Mike's every day of the week and I am always impressed with the quality and service of this location! read more

Thouroughly enjoy JM subs over all the competition, doesnt matter what I get its always just right. The store is always nice and neat, with friendly service. Plus i can just order on my phone and itll be teady by the time i get there! read more

I love this Jersey Mikes on south college! Everyone there is helpful and great at making tasty sandwiches. I've probably been here 30-40 times and I've never been so appalled at a fellow customer as I have tonight. 7 minutes before closing a woman came in while I was eating and started berating one of my favorite sandwich makers. She started criticizing everything and was acting like an ass. She was the most disrespectful person I can imagine and she was asking about the employees personal information including first and last names as if she was going to report them for misconduct. I honestly thought she was going to escalate until I had to call the police. And I'm sure now corporate headquarters will be told that everything was out of shape and that people were being flip with her. Witnessing this horrendous woman disgusted me enough to create a Yelp in hopes that this horrid witch wouldn't get any nice worker fired because of her own personal issues. After complaining for an unbearably long time and being so disagreeable and non-cooperative she rationalized her actions saying "my husband owns a business so..". So what? All of your inhumane and unwarranted remarks are appropriate? I love this jersey mikes too much for this woman to have any say or any power in this. She was being outrageous and I really hope someone high up in the company will read this message. The girl taking verbal punishment behind the counter was trying to comply with every command this lady relayed and nothing was good enough. The only thing making me less bitter about this whole situation is me finally being able to digest my number 8 and not feel physically ill because of a nasty customer who I pray gets bucked from her high horse and feels as much pain as she causes. 5 stars! read more