Not the most joyful of workers, but they sure do make a killer sub. If you're looking for a good tasting sub, they can make it. Just don't expect a smile with it. I like that you can get any sub as a "mini" since my 5 year old doesn't eat a full sub, but likes more than the typical ham and cheese. He loved the tuna sub with pickles. Clean bathrooms which is a must having a young child with frequent bathroom breaks. read more

Horrible evet time just incompetence across the board bad food deplorable customer service to say the least get them out the complex they are only taking up space read more

First time at this business and the Jersey Mike chain in general where I was quite satisfied with the mini Club sub I purchased here. Hoagie bread is made in house with multiple types to choose from and the lunch meat is fresh sliced in front of you which I really liked. The toppings all appeared very fresh with multiple condiments to choose from resulting in a very tasty sandwich. Facility was clean and service was fast. Overall a nice place to go to if you are on the run and want a quick bite that is a notch above fast food! Tip - There is a Hortons next shop over offering you the ability to get a fresh hot cup of coffee to go with the meal and some desert options. Nice! read more

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They had amazing service were fast nice and made one of the most heavenly subs I've ever had.

Your typical Jersey Mike's. I placed a pickup order here today with the points from my free birthday sub. I had never been to this location before, I usually go to the Troy or Novi locations. When I arrived, the email said to go to the pickup cart located by checkout, but there was nothing there. I saw there were three to-go containers behind the counter, so I waited by the pickup cart and finally someone came over to me and asked me my name for pickup. There were about five customers there and three employees, and only one employee and I were wearing masks... My order was correct and tasty, though, so I'd return to this location again for takeout. read more

Jersey Mike's Subs - #13 The Italian, on regular. 2.12.21 - Fast Food Near Me - West Bloomfield, Michigan

Jersey Mike's never misses. The bread is always soft, fresh, and just the right amount of chewy. I always get the Turkey & Provolone (#7, a.k.a. the Turkey Supreme) with everything on it--Mike's Way, of course--and it hits every time. Crisp veggies, quality meat, and that zing from the vinaigrette? Perfection. Consistently satisfying and never a regret. If you know, you know. read more

I absolutely LOVE JERSEY MIKES. It runs circles around subway and Jimmy John and is really in a category of its own. They have some seriously fresh and delicious bread that tastes bakery fresh. The thing I like best about this place though is that they sliced their own deli meat in-house right when you order a sandwich so you don't forget something that's just been sitting out for a long time or a thin tiny piece of meat you get a generous portion of fresh cut meat in this makes all the difference. the sub shop reminds me of New York or Jersey. It's very personalized, and even though it's a chain it is one of my favorites. read more

Worst jersey mikes of them all. Don't expect food to be ready on time. Stuck sitting for 15 minutes when it should have been ready 15 minutes ago. This isn't the first time this has happened. Defeats the whole purpose of online ordering. Your better off driving a couple miles to the 12&Farmington location read more

Love Jersey Mikes and the staff they are great! They always treat us so special! My daughter loves the Original Italian, my favorite too! Coming back soon, I love then scrumptious bread! read more

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Monday July 26th at 6pm we came here for subs. There was a young woman and 2 young men that served us. They crushed a line of 8 plus customers in 5 minutes and I swear to god everything looked perfect. They don't teach customer service the way we experienced it that night. They all worked so well together and kept the energy in the restaurant positive despite how busy it was. Bravo! Will return to this location for sure. read more

I would not know what the food is like, I walked in the door and was the only customer in the building, and there were many employees working, and not once did anyone say hi or even ask if there was anything they could do to help me. I was in the store for almost 10 minutes, stupid me, thinking that they were all busy with other orders, so I needed to wait my turn, but still nobody acknowledged my presence. I have been to other Jersey Mike's and they were very accommodating. West Bloomfield just isn't one that is. read more

My husband love this place for a quick sandwich. Fast food with fresh options The staff is fast and friendly. read more

Excellent service great customer service fantastic food and takes time to help they customers..

I stopped in to have a sandwich before an appointment. The sandwich was good just a little too soggy due to the overly generous application of the oil and vinegar. The staff was capable. One of the girls not friendly and rude... the other one was. I've just slow as molasses. Once I got my sandwich I sat down to notice there were no napkins in the dispenser at the table I was sitting at so I grabbed some from the table next to me... I also noticed there were about 4 other empty dispensers in the joint... as I was eating the 2 employees were both in the back on their phones only coming out to greet any new customers that walked in. I mean the store was clean but I think there time was better served filling the napkin dispensers than on their phones. read more

I ate at Jersey Mike's for the first and likely last time today. I had the craving for a sandwich but did not want cold cuts; yelp pointed me in the direction of Jersey Mike's since they have grilled sandwiches. I placed a carry out order online for a buffalo chicken sandwich and sent my husband to pick it up. What he brought back can best be described as a sloppy, soggy, mess. The "sandwich" was overflowing with cheese and sauce to the point where the chicken was not only not visible but could not be tasted. The sauce was soaked through the bread and the sandwich was simply unpalatable. My husband's reaction was, "this can't be what the creator envisioned when they put this on the menu". Hard pass on this place next time. read more

I love jersey Mike's but mgt at this location needs to do a better job training employees. Went in today to order 2 subs, a number 7 with American cheese and number 9, very simple! Was never offered a choice of bread which didn't bother me that much because I like them all, but that's still the employees not doing their job. Secondly they originally got the cheese wrong on the number 9, apparently when you make a slight modification with this girl making the sub she gets super confused. And then I caught her putting ham on the sandwiches when neither one of them had ham in the ingredients, again the girl had no idea what she was doing. Had I not had have been standing there to watch they certainly would've screwed up the order. Beware when you go into this location YOU MUST MICROMANAGE whoever is making your sub and make sure they're making your sandwich correctly. Pretty pathetic for Jersey Mike's. read more

Meh. I've tried it twice. In all fairness, I've not tried any of their hot sandwiches, which might set them apart from every other sub sandwich chain on virtually every street corner. To the extent that we needed another sandwich shop overcharging for small portions of paper thin basic lunch meat in sandwiches loaded with lettuce and cheap fillers, I suppose this one is yet another tired attempt to fill that need. Isn't the market for these shops already tragically over saturated? At any rate, this place didn't do anything wrong, but it also didn't exceed expectations, at all. To me, that's the definition of three stars. Not good, but not bad, either. Just...meh. read more

This is the best Jersey Mike's location in Southeast Michigan. This store never disappoints!! And I know - I've visited all of them. LOL :-) read more

Highest price Jersey Mike's around and the worst counter help ever, Not likely to go back when there are so many other better options for the price read more

Unfortunately the new management is unable to provide good customer service. He doesn't speak English well so he has messed up my order multiple times. Decided to order online for better service and had it delivered. The sandwich tasted like it was made the day before. If you want a delicious sub skip this place. This place need better employees who are trained on how to make a steak and cheese. Get back to good customer service with folks who can speak the language of its customers. read more

You would think that most subs are the same. I grew up in New Jersey and I expected Jersey Mike's to be the same as Subway and most of the rest. Well, they surprised me. Jersey Mike's subs are just like what I remember subs tasting like when I was a kid in NJ. I can't put my finger on what it is exactly that makes them so reminiscent of the subs I grew up with. I can say that the bread is the same. The meats are the same. The dressings are the same. The spices are the same. The whole package makes for a NJ sub experience. I did have one problem, otherwise I would rate them 5 stars. Their closed sign was on even though they should have been open. I had to call them to get in and even though it was about a half an hour before the posted closing time, All the food had been put away. The chips had been put away. They made me a sandwich after I called them on the phone and they let me in. But had I not called, I think they would have just kept customers away so they could have gone home as early as possible. But the sub was great and it reminded me of the subs I had as a kid. read more

Was here on the first day they opened, and had a great sub! Jersey Mike's is the old fashioned, wonderful sub like the old independent places we knew and loved on campus in the 70's. Messy, but GREAT!! The manager couldn't have been nicer, and even on the first day with a bit of confusion, all the young people behind the counter were doing their best to make things work. BEST cold sub in Michigan! read more

We love this place. The #9 w/ roast beef and turkey club sub done Mike's way is fabulous! A hot sub was ok, but the bread really shines on the cold ones. The bread is amazing and the quality of the meat and cheese is probably the best I've had on a sandwich. The staff here is super friendly. I always call in our subs and they are fresh and ready when we get there. We also tried the location on Farmington and 12 Mile, which was still good, but this one is better. read more

If I could rate this Jersey Mike's a big fat ZERO I would but in reality I am but in writing. "0" "0". And this all has to do with one particular person who sets the tone for this place. She is a black female. She was working the shift Wednesday Jan 27 2021 at night. Even though she was the only one there and was busy it's her attitude that says Really, I'm going to come back here and be treated like dirt. A response of Well, I'm busy and I know nothing about the app. Really, like I'm who now to you. Loser attitude!! And it's been on other occasions where her tone is very rude. Scare people away and your business says goodbye. It won't be long. Oh, ok then Jersey Mike's - I have money and you for sure are not getting it. Ever since Matthew and another person I believe her name was Courtney left this place it has nose dived. Matthew and Courtney were very pleasant talked to you and welcomed you here. Whatever is going on in here needs adjustment because all I know is that the attitude here is trash. A tone from one person sets this place as an eye soar. Get it together people in charge (meaning District Managers in charge of their people) because when it's too late for sure there will be nothing left. read more

First time ordering a sub in advance. I should've known that unless i'm literally watching them and walking them through the order, that it will be wrong. Drove 45 minutes home and took the sandwich out of the bag- but the outside of the sandwich wrapper was dripping, soaking wet with dressing. unwrapped it and could only laugh at the sad, sopping white sponge they served me. I asked for the herb and cheese bread and they gave me shapeless, tasteless gluten free BS for bread. Don't know where they got the idea that that's what I wanted. they put more dressing on the sandwich than they did meat, which made it more like soup with added ingredients instead of a sandwich. They also forgot my side items that i was charged for, but thankfully I reminded them of this before driving off with my partial order. Not driving 45 minutes back there to have them make it right, so this was a waste of time and money. Jersey mike's is great, but make sure you watch their every move as they make your food, sort of like a first grader- otherwise it will not be made correctly. read more

This Jersey Mike's location is on point. Their cold subs are delicious; the club supreme and the turkey provolone in particular. Staff was very friendly. Will be returning to this location for sure! read more

My food tasted it like it was leftovers and it wasn't even hot. The staff did not seem to care either. I would not recommend this place.

Bye Bye Subway. Hello Jersey Mikes! I am obsessed with these sandwiches! Well I actually just get the same thing every time. A huge Original Italian with anything you can pack into it. oh man it is so good that no matter how much you stuff yourself you are craving it an hour later and the more you eat the more you want. Their ingredients are super fresh and the service at this location is superb! It costs a couple bucks more than subway but well worth it. My kids love the philly cheese steak sandwiches also. read more

Great food, clean environment, great customer service and I enjoy the online ordering!!

I am a huge jersey mikes fan. I originally found it on 13 mile in Madison heights. I tried this one recently and I was disappointed. The bread wasn't as fresh, slightly soggy and I ate it right away. The staff wasn't as overly friendly as I am used to at the other location. I am willing to give it another try. read more

You can't go wrong with the turkey & provolone! I get it Mikes way with mayo & pickles added and it is the best cold sandwich for a hot day. The best part is how much bang you get for your buck. Their largest sub is huge and $13! Fast, professional service. Love this place. read more

Young lady at the counter was exceptionally rude.. I always go to the big beaver location and this was the first time at this location, never coming back read more

Awful service, 2nd time. Two girls were working. Order was to be ready at 1:29 PM.. per online ticket, I arrived at 1:31, order not ready. 5 people in line, and they hadnt even made the 2 (yes just 2) sandwiches on my order. Meanwhile, they acknowledge my presence but continue to serve those in line. We called 20 minutes earlier than the supposed 'ready' time. At 1;38 I had to ask them to make my sandwiches so i could get to my appt. which is why we called ahead. Girls seemed discombobulated.. not knowing what to work do first.. and one girl was taking money and preparing food with the same gloves on. That is careless - not hygienic nor safe especially now with COVID. Then we found out the sandwiches were made wrong. Missing the 'Mikes way sauce'. Great - i wasnt going to eat mine anyway seeing how she touched everything without concern for safety of my food. Wont order from this place ever again. read more

Honestly I am not a fan of the subs here. The bread is not as good as places like Jimmy Johns. The reason I am giving it a 4 star review is becuase the chicken ceaser wrap here is my favorite. Absolutley love it. read more

Great subs, hot or cold, I might just have to include this in my daily monumental decision of figuring out lunch. The service is great there too! read more

Subs are ok. Wish they would put a bit more effort in making the sandwiches instead of putting effort in giving customers attitude. I walked in this location and the worker at the register greeted me and he proceeded to take my order at the register. a young lady comes out from the back and says "excuse me I can take your order here you know where the sign says order here" I said excuse me are you talking to me she says yeah can you not see the sign, it says order here with a nasty attitude. anyways needless to say that employee did not care about customer service nor does she like her job which is exactly why I will never visit this location again AND corporate did not even call me to apologize and when I called the manager the next day she didn't even care at all. read more

So far I am completely dissatisfied with this establishment that recently opened in West Bloomfield. I have gone 3 times and most likely won't EVER go again. The first time my husband and I ordered everything was fine. The second time they were out of whole wheat bread and it wasn't even crowded. I am diabetic so for me that's a show stopper. They offered me a whole wheat wrap which was awful. How does a sandwich shop run out of whole wheat in this day and age??? The third visit was today. I placed an order for my husband and I over the phone....two giant Italian subs, one on white bread and one on wheat. My husband picked them up and when he got home both were on white. I went all the way back and the guy remembered my order but simply said it didn't get written down. How does that happen?!?!? There was no attempt to quickly fix the situation. I had to wait until the people in line got their orders before they remade my sandwich. I had already taken my diabetic medication anticipating eating the sandwich my husband brought home the first time. While waiting for them to remake my sandwich my sugar began to drop which added stress to the situation. The only compensation I was offered was a coupon for a free 'regular' sub the next time I BUY one and a coupon for a free bag of chips and a pop on the next visit with the purchase of a regular sub. In other words I WAS NOT COMPENSATED because I am NOT GOING BACK! They did NOTHING to make me WANT TO COME BACK! Very poor customer service and even worse corrective action!!! You get 1st class service at the Stage Deli and when they screw up which is very rare they go overboard to make it up,,,,I will take my money there next time I want a good sandwich! Hopefully Jersey Mikes gets it together fast or they just figure out they suck and close! read more

Horrible. It took 10 minutes before the guy could take my order. There were 4 people ahead of me and I had to beg the cashier to ring me which he couldn't do because he did not know how to operate the register. The woman making sandwiches did not know how to do her job and was even slower. I finally walked out disgusted. Since this is how they treat their customers, I will never go here again. read more

Chicken Cheese Steakkkkkkkkkkkkkkkkkkkk!!!! Finally I found a place that reminds me of my life in Philadelphia :) Perfect subs, delicious, authentic, love it!! We eat here weekly!! read more

I visited this place on July 16th with a coupon. Malik suggested the Philly steak sub sandwich. It was fresh and delicious. Malik was friendly, professional and courteous. Even if we don't have a coupon, we will be visiting again...2 thumbs up! read more