Whoever was making sandwiches nailed it today! They were perfect! The bread was fresh, the olive oil, vinegar and oregano were perfectly balanced on the sandwiches which is the first time ever honestly. If they keep making their sandwiches this good I think this spot will do better. read more

Kids being kids Childish and obnoxious behavior from all of the employees. They were literally laughing and playing around with each other while I was trying to explain my order. Complete carelessness. My blood was boiling.. Alison Youlios, you and many other businesses need to stop hiring these damn kids. They're everywhere and they have no sense of urgency or responsibility. It's sad. I started working in customer service when I was 15 and I never acted like these kids! read more

Horrible! Three of the chattering staff members ignored me at the counter with no greeting, while I stood there... and then proceeded to ask the lady who walked in behind me "what she would like to order". I said to the big tall female employee that i had been waiting First and she ignored me again. She repeated the other customer's order. The customer acknowledged me and asked if they had taken my order and I replied to her No. She said to the female employee that I was first. The lady turned to me and took my order with no apology and a bit attitudinal for some reason unbeknownst to me. My sandwich was made well and tasty but I WILL NEVER COME TO THIS LOCATION AGAIN, UNLESS SOMETHING IS DONE ABOUT THIS! My outside dining experience was definitely messed up because of this situation. read more

First time here, I've ordered here before but a long long time ago online. As soon as I walked in, as SOON as I glanced at the menu I was asked what I wanted to order, which is great and I love the enthusiasm but the menu is compact, and overwhelming. While it mentioned all the popular sandwiches and a rundown of what was in them it seems there's not a TON that can be added or so it appears. It seems very "we serve what you see." I got the Club Sub and it mentioned applewood smoked bacon as part of the ingredients (one might say it's the only thing that made it a "club sub") but I actually didn't get a single sliver of bacon on mine!! I asked for mayo and onions, and she asked if I wanted bacon and mayo and I said "yes and honey mustard" but got just honey mustard and onion... I think? It was still good, don't get me wrong, but I think something got confused. Bummer. Everything was moving very quickly which I'm sure experienced customers appreciate but I felt like I had zero time, or explanation which had me thinking "did I even do that right?" read more

Jersey Mike's Subs - Fast Food Near Me - Valencia, California

I went in to pick up an order, and the interaction with the employee was unnecessarily rude. As soon as I walked in, she abruptly asked, "Pick up?" I said yes, and instead of simply handing me my order, she slid the bag across the counter so carelessly that it almost fell. Luckily, I caught it in time. Even she said, "Oops," afterward. What really stood out was that another customer who witnessed the interaction actually commented on how rude it was. I understand everyone can have an off day, but there's no reason to treat a customer like that, especially during such a simple pickup interaction. The whole thing was unprofessional and left a bad impression. read more

Idk ‍ diz girls name but she was tall had curly hair and a tat on her left upper arm hooked up my sando w/HELLA MEATY. Just how I like 'em babygurl!!!!! I got a mini combo w/chips and a drank, unfortunately the starry soda was tasted like AZZ. It wasn't sweet soda sooooo YUCKY; EVERYTHANG ELSE NO COMPLAINTS!!!!! Minus ONE STAR BC IF DA SODA WAS FLAT LIKE MY AZZ. Lolz read more

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Something by mildly frustrating waiting for people to make your sandwiches but instead of giving your attention to the customer Michael and Kelly talk non stop about when her and her boyfriend became official. Lucky the sandwiches are always good and there aren't better options for sandwiches in the valley. Please just be better. read more

Haven't been to JM's in a while. Employees here are unprofessional, being loud, playing rock paper scissors not a care in the wolrd. Have fun at work but be professionals. Manager is none existent. read more

This is the best JM in the valley. The employees are amazing and they actually have a great work ethic. The manager is the best in all the stores that I have been in, and that is well over 20. I bypass the closest just to do business here. Keep up the great work. Just my humble opinion read more

The food is good and consistent with other locations but I'm a little bit frustrated with the team here for allowing a customer with a dirty parrot into the store. This seems like some kind of a food safety violation. read more

When I ordered my sandwich, I asked if they could make it crunchy because I couldn't find any settings in the app to let me do that. To the beautiful human who made my sandwich crunchy and labeled it as such: thank you so much for understanding me! read more

Jersey Mike's Subs - Fast Food Near Me - Valencia, California

My husband and I always go back and forth about what's the best sub shop. He likes the yellow guys. :( I'm a Jersey Mike's fan! I went her on a Saturday evening. It wasn't busy at all. I told them what I wanted and I was in and out of there in 5 minutes. My Sandwhich was made just as I ordered it with delicious, fresh ingredients. The store is a nice size providing some indoor as well as outdoor seating. Parking is easy with spots nearby though there are a few stores close by that share those spots. The nice thing is they have a some designated spots for order pick up and phone orders.w we read more

Jersey Mike's Subs - #7 Turkey and Provolone with vinegar and oil on the side - Fast Food Near Me - Valencia, California

I believe the food service could improve tremendously. You have cooks like Talan that are more occupied with speaking to friends that are eating already. Then actually cooking your order correctly. There's a time and place to be friends and that's outside of work. read more

Jersey Mike's Subs - Fast Food Near Me - Valencia, California

I would never go to Jersey Mike EVER AGAIN!!!! This location is a joke!!!! Unprofessional service and dumb works that don't even care about a customer order they just had 2 sandwich to make and it took them 25 minutes to make it and even after waiting that long they got my order wrong..... did not even apologize or ask to remake my sandwich again. They just laughed it off.... They just lost business due to the lack of performance!!! read more

Jersey Mike's is my favorite sub place, the others just don't compare. This location is nice, just like all the other Jersey Mike's locations as far as decorations. Plenty of seating, staff was nice, sandwiches came out fast. All their sandwiches are so tasty, not sure which is my favorite. If you want to reduce your salt, get it without bread in a bowl, still excellent and all the same choices of toppings and meats, etc. The parking area is in a big lot, easy to get into and out of. Near many other businesses in the area as well. Enjoy! read more

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didn't get a hello but the lady after me did so it's okay maybe they didn't see me . the young man working on my food made my bowl very sloppy and messy didn't look enjoyable to eat.Not the type to complain about my food so I paid and left, I got to my car and started eating and there was a bug in my food ugh.... read more

ALEX AND SISI ARE THE BEST!!!!! They had the best customer service and my husband and I felt very taken care of!! They asked about our day and week and were SO KIND!! We will definitely be coming back to this location because of them!! Thank you!!! Also the sub was killer fresh and delish!! read more

Jersey Mike's Subs - Giant sub #7 Turkey and Provolone - Fast Food Near Me - Valencia, California

My husband and I ordered 10 minutes before we got to jersey's mike. We got to the place, asked if our order was ready (because there was no line) and 4 workers... 4 workers looked around, and just noticed our order and says "oh we're still working on it"... totally fine. But the 4 workers were still very distracted talking to each other and we waited another 15 minutes. And then... when they finished our order, they didn't even call our name when we said our name earlier... my husband had to go back to the cash register and ask AGAIN, if our order was ready. And then they said "oh yeah, here you go" and proceeds to talk to each other. Where is the manager? If the manager was there and the 3 other workers were still that distracted that was very unprofessional. The shift was on Saturday between 4:45-5:15. read more

I've been to this location 2 times in the past year and both times the employees have had horrible attitudes don't say weldome when you enter don't acknowledge you at all until they are taking are order. This time that I went I order a Philly and it was dripping from the bottom so much it was spilling over the paper. Been eating that sandwich my whole life and have never had it taste or look like what I was given. I don't know if it's against health code regulation but it grossed me out that the girls with long hair have their ponytails out with no hair net and hair coming out on the side of the ears. Won't be going back to this location because of the employees and food quality. read more

This is my first time in this Jersey Mike's. It's been many years since I have been to any Jersey Mike's. I tried the tuna sandwich on wheat bread. It was very good. There was no line since it was still before lunch time. Customer service was great. The restaurant is small, but there was plenty of seating outside. I would definitely return to this Jersey Mike's. :) read more

Quality is good but when im paying for multiple sandwhiches itd be nice if they could get them right. Second time in a row now ive gotten to my destination to find my order wrong read more

Ordered online and went in and order wasn't ready. Okay fine I get it they are busy but then to wait 15 mins to be handed the wrong the order and not realizing it til I get home? Trash. Giving someone the right order is the easiest thing to do. They don't even read the names on the order just hand the first one ready. Never coming again. read more

Marinette and Emi were the workers who took our order at around 7:30pm. They were extremely rude and had terrible customer service. I asked for chipotle mayo and got it thrown at me. I work in fast food so i'm very understanding but this felt extremely disrespectful. It seemed other guests inside the store were also experiencing this since I heard them talking about it. Never returning to this location again. read more

Go there all the time.Food is always good and freshly made. Service is as good as it gets during lunch time. Always clean and organized.

This location always gets the order wrong. Today I went in with my Mom and they were dirty as well as still getting our order wrong. Two of the employees were cleaning the counter, one was cleaning the meat slicer with rags while wearing gloves, they used the same gloves to prepare the sandwhiches. This is also an issue with us because we are vegetarians and they handled a bunch of meat and the meat slicer before touching all of our food. There's a reason we are vegetarian...we don't want animal in our food. I know some don't realize this, but as far as cleaning things with rags and using the same gloves you use on the food we are eating is pretty gross. BTW, I suspect I got food poisoning from this place a couple of years ago ( now I see why). When my Mom made a comment to the boy there about not changing the gloves he was rude to her and challenged her making a comment about "every time?" having to do with changing the gloves. This also leads me to believe they are not taught by the manager to be doing this. And actually, kid with an attitude, yes, you are suppose to change them every time...and you had plenty of time to change them as well...I saw you keep cleaning the same stuff on the counter trying to look busy when you weren't...you could have changed them then. And also the customers always right...just be quite and don't argue...you are lucky my mom let it go. BUt here is what it says on the internet. "Why discard after each use? Cross-contamination: Reusing gloves can transfer bacteria, viruses, or other harmful substances from one task or surface to another, increasing the risk of infection. Hygiene concerns: Reusing gloves can create a unsanitary environment, especially in food handling or healthcare settings. " This place needs to learn something. read more

Tonight was fun. I ordered two different sandwiches. They mixed them up entirely. We called and asked to have a new one made and retold them the way we'd like it. I had to drive back to pick it up, which was a nuisance, but not the worst since I was excited for my correctly made sandwich. WELP. Nope. Turns out they made it wrong AGAIN, and forgot the bacon that it comes with. They did the exact same thing that was wrong the first time again except found a way to made it even more incorrect. I couldn't eat it. Again. At this point, what's the point of even telling them if they don't listen and just mess it up again even worse? How hard can it really be? There was nobody in there.... It's not like they were busy. So incredibly disappointed, it's unreal. read more

The Tuna and the Original Italian are our favorite sandwiches at Jersey Mikes. Kids get the Turkey. We are creatures of habit and have ordered the same at multiple locations. When in town, I drive past a different Jersey Mike's on my way to this location. I mostly order via the app and have yet to have a bad experience doing so. The sandwiches are always as requested, in a timely manner, labeled with each person's name and tasting great. I appreciate that! This location is mostly staffed by a younger generation and they're a well-oiled operation from what I gather. The place is clean and welcoming. Kudos to the leadership! read more

Jersey Mike's Subs - Fast Food Near Me - Valencia, California

What an experience! Not only was I treated with ultimate respect they gave me back the sandwich that was made incorrectly by mistake a few days ago with a smile on their face Nathan in particular was extremely helpful and kind. Talan and Alexis w were working so hard I'm just utterly impressed. I recommend 10 out of 5 stars read more

Gave the benefit of the doubt and will be my last visit. The young gal that prepared my giant sandwich needs to follow listening skills and be retrained as well as the other gal that cut my sandwich which had a rude attitude after explaining how I wanted my order and threw my sandwich in bag. I held myself back not to go off or speak to mgr. Just wanted to leave and do regret not getting their names or bringing to mgrs attention right then. I specifically told the prepared sandwich gal Mike's way with " lil spicy's" she bigtime over powered the spices, vinegar and oil. I had to raise my voice to " stop". She then said she didn't hear me. I said Everyone heard me tell you my order. She passed over the sandwich to the gal to cut, again told her to cut in half and cut again and wrap 2 and 2 separate. She was rude and threw in bag. I work hard for my money and always give a good tip when I buy food but I'm reconsidering not to go back to this one. This young staff is not paying attention of basic life skills of this restaurant and hope mgr reads this review. Feel sorry for the online order that she prepared, I saw her pour so much spices, oil ,vinegar, salt..way way to much for a 6inch sandwich and doubt the requested extra. That person will have a soggy sandwich and heartburn. Very disappointed and couldn't eat food and want a refund read more

Hallelujah Jersey Mike's on Magic has redeemed itself! Decided to give this location another try and ordered inside the store this time. Jasmyne and another girl helped me out with an Italian on regular with turkey substituted for the ham. The sandwich was fresh and tasty as always, piled high with meats and toppings, fresh soft bread, and everything was correct! Both girls helping me were super friendly and made sure everything was in order. I can't say if the online orders are to worry about or it was just an off day on my last visit (more than likely it was simply an off day) but I'm glad to see things in order and everything is great again. I will happily continue to return to this location! read more

Ordered a turkey & provolone with avocado. They barely put any avocado on it, minimal mayo, making a dry sandwich. Subway is much better.

My favorite and only jersey mikes location I locate to. I love how everyone here works as a team! Younger group sometimes mixed with a little old school! Today my kid said they were doing a donation to her school for journalism so we stopped in. Calling before hand for our order which was ready in minutes. Recommend the cheese rosemary bread!? Idk if that's the correct term but "home girl" over here gets the giant size with mustard and Mayo sometimes mikes way. With the olive oil and vinegar depending if ima eat it right away. But then there's those old school people who love the soaked soggy bread in the oils! Kid just gets white bread with the turkey and provolone with Mayo and mustard some veggies. Also tipping, dude the tipping sound off is so cute! Good customer service with a little bit of bells ringing why not??? read more

Why have "special instructions" when you place an online order if you guys never follow through with the special instructions. Every fk'n time I put a special instructions item or request it never happens. When you go in they do it because you're there to tell them their mistakes, and this place makes mistakes even when you do walk in. Only Jersey Mike's in Santa Clarita where I'm always disappointed. read more

Horrible service. The three young ladies working on May 8 2025 were too busy having a conversation while I was ordering. As I ordered they wrapped up my sandwich without even looking or asking if that was all, instead they all spoke to themselves. When I showed I wasn't happy they all gave an attitude and looks. Very unprofessional. The only nice worker was Cesar. Food was fine but couldn't enjoy the meals with all the rude looks from workers. read more

To start. Awful customer service. They seemed to not even notice i was there. They seemed upset to be doing the job they applied for. The two people im referring to are, a blonde girl, and a fluffy light brown haired guy. I asked to speak to the manager, and he was RUDE. He seemed to not care. He seemed to not understand the situation at hand, and blew me off like i wasnt an important customer. Rude, and never coming again. read more

The good: I like their shredded lettuce on the sandwiches. I tried the number 4 (provolone, prosciuttini and cappacuolo) and the turkey and provolone sandwich. I also like that most of their sandwiches come standard with "the juice" (red wine vinegar and olive oil mixture). Outside of sandwiches, they sell chips, cookies, brownies, salads and soft drinks. The bad: There was too much mayo in one of the sandwiches and it was overall pretty wet. The bread at the bottom got soggy quickly. The pickled peppers and vinegar made the sandwich pretty acidic and sour (more so than your average pickled vegetables). The bread was pretty white and seemed like it could have been tastier if it was more browned. The interesting: They sell gift cards and a lot of merchandise with their name on it. The merchandise includes electronics, skim boards, clothes, backpacks longboards, hammocks, snow scrapers and a bunch of other random items. read more

Kudos and cheers for the employees at this location. They keep the eating area clean, make amazing sandwiches and are super fast and friendly. Awesome people, yummy food. read more

Ordered # 9 and received the sandwich with no bacon and no mayo, both of which were listed in description.

It's a sandwich but this franchisee makes it into an art. Incredible pride in assuring the best experience. Super fresh ingredients and friendly smiles top it off. read more

Came here for lunch with my son. We were greeted when we walked in but there was only a couple of customers and our order seem to take quite a while. We ordered two sandwiches and chips the total was just under $20 (kind of pricey) since in SCV they have a local merchant discount card called the 25Score card which I think saved us 10%. Anyway, the sandwiches were good and Yara did a good job of making them. I knocked off a star because of the bit of a wait and the tables weren't cleaned off even though there was enough people working to take care of it, but they got cleaned while were were there. Yelp 2018 challenge (54 of 100) read more

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