Wonderful service. Food was pretty good. Nice relaxed atmosphere. I'll definitely be back and I'd…read morerecommend it.

Stopped by earlier this week and I watched an employee slicing meat with his bare hands and as well…read moreas other staff members handling food without wearing gloves. Watching food being prepared this way made me question the cleanliness and food safety standards. Based on what I observed, I don't feel comfortable returning.

We always go here when we want quality meat. Chicken, pork, beef, sausage, cheese, all are…read morewonderful. Special cuts done right in front of you!! Take a number when you walk in because they are that busy. Wonderful, friendly and polite service. Can't say enough good about them!

Had a Freddie's Favorite Sub while in the area for work. The sub was huge with lots of meat, well…read moreworth the $13 price tag for a sandwich these days. Service was great and quick. The person who waited on me did everything, which was nice. Staff were friendly and service was quick. Really happy to have stopped and tried a sandwich, will definitely look to return in the future.

Do not patronize this place.. ive given them multiple chances and they have failed everytime…read more If the crew working is older its amazing.. If its teens or.early 20 somethings working its bad... Everytime im there what usually happens with the older workers is.. If they see me standing at deli and their dealing with a lotto customer they will excuse themselves from lotto to help me. Reason being that lotto people are usually there a while playing multiples. But when the kids are working is like shopping at a high school work study program Rude. One time which was what initially made me stop going there... I went to deli The young girl (who may have been the daughter of another worker or the owner) Said ill be right with you As she checked ina vendor. A vendor I worked retail.. customers come before vendors. Always. So i waited. Then a lotto customer walked in after i had been waiting for five minutes. She stepped away from the vendor to help the lotto customer and not me. So i left and swore never to come back. Fast forward to months later . I decided to give them another chance I went and grabbed one of their premade wraps Bbq chicken wrap Went to work. When i went to eat the sandwhich it didnt seem to have much bbq Turns out it was a buffalo chicken wrap. That was mislabeled. The reason you label a premade sandwhich is for health reasons. Some people have allergies or intolerances. And having an ingredients label lets them know if they can or cannot eat it. I am one with allergies. As i could not see what was on the sandwhich without opening it... i started eating Some of the ingredients in buffalo chicken could have killed me. To the owner..you could have killed me. That was your last chance. Honestly with all that.. id recommend either firing all kids working for you or closing. No one eat there. You will get sick or worse. This place is a lawsuit waiting to happen.

They have the best fried chicken and jojo's. Very friendly and helpful staff! Store is well stocked!read more

Half the dinning room seems permanently closed, used instead for storage of catering boxes etc?…read more Other half of dinning room... most tables, chairs, and floors are filthy. Even the napkins dispensers are dirty.Not enough employees working to send somebody out to clean? Food tastes great and seems like reasonable quality but definitely over priced. If the price was more reasonable I would probably frequent, the price makes it a "special occasions only" type place.

This was my first visit to McAlister's in Middleburg Hts. I assumed it was a sit down restaurant…read morewith Servers but it is not. You order food at the counter, online or at the drive thru and they do have indoor seating. The menu consisted of soup, salad, deli sandwiches and spuds (baked potatoes). They offer a "choose 2" option, which is 1/2 soup, salad, sandwich or spud + another half for $10.99. There is an up charge for Premium options that are marked with a red "P". My total was $12.19 including tip for the Choose 2. I tried the 1/2 spud with chili and cheese and 1/2 grilled chicken club sandwich. Food was fresh and came out quickly. Service was Excellent! Nice decor too with big screen TV's and clean restrooms.Highly recommend McAlister's!

Very organized and a very good variation of items in the store. Everyone spoke in Ukrainian which…read morewas nice to hear but I grew up Russian, and the counter woman was able to understand me so it was a relief. They have a nice frozen section, soda varieties and deli items. They also have very good bakery selection. Unfortunately i live so far away so i wont be there as often as id like. But its good to know that theres something like this in the cleveland area.

I'm not Ukrainian, but I can tell you they've got everything under the sun in this little grocery…read more I go there strictly for the Ukrainian candies that you can buy in bulk by the pound. I give them as gifts and bring them to customers who all rave about them. Next time you have a hankering for something sweet stop in here and grab a bag full of candy, you will not be disappointed the folks they are all very friendly.

Came in half hour before closing time they were out of chicken, the guy said he could make a batch…read morefresh for me, but I'd have to wait 15 minutes. $10 for 8 piece Wednesday special. Glad I waited. The fried chicken was really cooked perfectly, light breading juicy meat. Fresh all around. The store clerk was above and beyond friendly and accommodating. store was well lit and clean with decent wine and beer selection. We'll be coming here more often on Wednesdays for the chicken. Want to try the corned beef next time also

Wanted to grab a sandwich or something quick on my way home, Yelp search for deli led me to Pic…read moreQuick. They advertise corned beef, gyros, subs, fried chicken. Perfect I get there- 'no we're out of Reubens, just sold my last one' Also, we don't sell Italian sub, no gyro. All they had was chicken. As I'm leaving he mumbles something about we have corned beef. Wait- how can you be out of Reubens if you have corned beef? This was at 4 pm on a Friday. Why advertise a menu when you don't have 80% of the items?! Sadly I walked out, hangry. Won't try again.

The BEST subs in the area. Every time I come, I get the Godfather, grilled, with provolone cheese…read more It's basically Subway's Italian with fresher, spicier meat and much, much better bread. Just go with the plain bread, don't get fancy. The bread is amazing. I've also had the meatball sub, which is very fresh. If you sign up for their app, you often get deals emailed your way.. last week I got 50%, which for a family of 5, really comes in handy! Also, the kids meals are a great deal: sandwich, drink, cookies, and a side for $5. They hype their cookies, but I think the cookies are just meh. If you are looking for a quick sub, I would highly recommend DiBella's. Definitely a step above other chain sub places. Come on Eric D... you're upset about hearing "What can I get you?" A little nitpicky, aren't me? : )

Basically the same as last year. They need to change signage. Signs "place orders at register" and…read moreother neon sign saying "place order here"... Disappointed that they no longer offer combo options to save money. No savings... No cookies or chips for me than. Still has far too many dirty tables and lack of people working behind the counter. The subs are pretty good though The loud dinning room radio stated "subs made fresh in front of your eyes". What????? Maybe if you are 7 feet tall and go back to the entrance of the line!!!!

Food is absolutely delicious. You get good quality meat for a fair price. The service is always top…read moretier and workers are always so friendly and accommodating. The decor is that to match the set up of a firehouse and it's so adorable. 10/10 would recommend.

Food was great when we first started ordering here, but the last several orders have been…read morecompletely wrong. My family has a gluten allergy, so we have to order gluten-free bread. If you've ever had gluten-free bread, you know it can soak up sauces and become mushy and gross. Unfortunately, the gluten-free sub option isn't available through online ordering, so we have to call in our order. Every single time, we specifically emphasize NO MAYO. And somehow, every single time, our subs come with mayo on them. We can't eat them, and honestly, we don't even like mayo. If I'm spending that much money on food, I expect my order to be made correctly....especially when we've gone out of our way to clearly explain the order. This past Saturday, my dad called to complain because, once again, our sandwiches were wrong. The person on the phone said they wanted proof that the sandwiches were made incorrectly. Seriously? You want proof that you put mayo on a sandwich after we specifically asked for no mayo? Who calls a restaurant just to make up that their sandwich is wrong? But yes, I actually did take a picture of the sandwich, so I've attached it to this review. I'm still not sure what kind of "proof" you expected us to provide. I'm certainly not driving all the way back to the restaurant just to show you a sandwich you made incorrectly. We order from here frequently, and this has become a recurring problem. It's incredibly frustrating because there aren't many places around us that offer gluten-free subs, so we keep coming back despite the mistakes. Please just make the order correctly...especially when a food allergy is involved.

Awesome hams! Went…read morethe day before Easter to buy one. I tried to reserve online but decided just to take my chances. Called before going. They had a good selection of hams and not too busy. They often have coupons on their website too.

Purchased a ham for Easter dinner and was not happy with the ham quality. The ham had very little…read morehoney glaze on it . It was like a ham that anyone could have purchased from a regular food store. The reason I purchased a Honey Baked Ham was to have the honey glaze on it to separate it from regular a ham. Honey Baked Ham's food quality has declined from what it use to be.

How to lose a customer who has been coming here for 11 years:…read more It's 4 in the afternoon, I walk here because it's close to my house to buy a few brews. The door was locked and the owner is sitting in the corner staring out the drive-thru window. I knock and he glances at me and then goes back to looking out the window like I'm supposed to come in. It's a shame because the previous owner was such a sweetheart and now the new owners are so rude. They also close so much earlier that you're better off going elsewhere.

I love this place!!! Mary's is what we call it! You have to try their ice cream sandwich as well as…read moretheir cones. They are huge and amazing. Our 7 year old asks to go there all the time, especially since Mary always gives him a pretzel rod. They are so lovely and sweet. It has such a homey feeling