I buy the same sub - the club sub - from the same Jersey Mike's on West Genesee in Camillus,…read morerepeatedly. Turkey, ham, provolone, bacon. Tonight they got it really wrong. Fortunately, it doesn't happen often at Jersey Mike's - however that's not what this review is about. This review is about the person who took my call. After they looked up my order, I told them what was missing from my sub, which was shocking as it was missing mostly everything except an everything. There was no lettuce except for a few stray shreds. It had no onion when I asked for extra onion. It had no pickles on my sandwich which I also ordered. And it had NO BACON which is part of the sub. One side of the sandwich had half a piece of ham and the other had a slice of turkey and no cheese. Basically half the sandwich was empty and the other half was missing most items. But a bad sandwich is not a tragedy. I called and attempted to tell the employee on the phone what was missing from my sandwich and she kept talking over me. I couldn't understand what she was saying because there was a lot of background noise - so I started repeating what was missing again and she told me loudly "I don't need to hear all of that!" - which was really rude - and then she said "we have 15 people working today because of our month of giving and I have no idea who made your sandwich. (I didn't ask who made my sub) I'll give you a refund" which was fine - until I heard her say to someone else: "this woman is yelling at me." At first I thought she can't be referring to me because I had not raised my voice. I had not yelled. As a matter of fact, I was very understanding that with all the extra people working for their charity promotion, it is easy to make a mistake. I can imagine what happened: somebody started making a sandwich - got distracted, and somebody else just wrapped it up and put it with our order. But what I overheard her say disturbed me, so I asked her: "did you just say I was yelling at you?" She replied "No- no. I said you were just 'asking' me." That's not what I heard, though. I heard her distinctly say I was yelling at her. Her conduct really left a bad taste in my mouth, no pun intended. I think it's a great thing that Jersey Mike's has an entire month in March donating to charity, but don't take out your chaos on your customers. Being rude to customers is not the way to keep them. This particular Jersey Mike's location should use a new slogan: Jersey Mike's - Good sandwiches. Bad attitude. The fact is, for the first time I just noticed that their health score is extremely concerning. I know on a math test 96 out of 100 is great but if you click on the Health score and you see why four points were deducted - you might not want to eat there. Doubt I will.

Online orders take precedence to customers waiting…read more Ordered thier Italian sub and they have their own versions of the classic meats on a Italian sub. Nothing close to the classics. The person taking the orders tends not to take the time to listen so you end up repeating yourself. They are so conditioned to make thing 'mikes way' when make a change they seem to get confused. You have to watch them carefully so not to end up with a sandwich soaked in oil and vinegar. They pile on a lot of lettuce to make the sub look larger then what it really is. Order a sub with no veggies and see how little meat there is placed on the sandwich. It's just a fancy subway, that's expensive and not a 'goto' for subs. The menu would get old fast.

I went to Jreck Subs over the weekend , and baby... when I tell you that seafood sub does not miss!…read moreI got the seafood salad sub with white American cheese, mayonnaise, honey mustard, banana peppers, and spinach. I even ordered an extra cup of honey mustard (because I usually feel like places don't put enough), but honestly--I didn't even need it. They made it just right the first time. When I ordered, the cashier asked me what kind of bread I wanted and mentioned jalapeño bread. I had never heard of that before, so I asked if it was spicy--she said yes. Honestly though, it just tasted like regular bread with maybe a little seasoning. Not spicy at all, pretty standard. The customer service? A-1. The ladies were friendly and . My only little wish is that they carried fresh jalapeños, but even without them, the sub was . I honestly feel like Jreck Subs is a little underrated compared to places like Subway. If you're ever in the Syracuse or Liverpool area, do yourself a favor and stop by. They also have other thing to choose from like fries, jalapeño poppers, cookies, chips they have a few other hot food options. I just don't know exactly what they are. The subs of course are great, you can sit inside and enjoy your meal, and it's just an overall solid spot for a sub. Highly recommend!

Been a JRECK sub customer for 40 years. I drive 3 hours one…read moreway to eat your sub.. Your Liverpool store is the worst. Got there at 8:40 - waited for 15 minutes to get the sub... only 1 other customer there - Then I was told we close in 5 minutes.... We had to go at close .. There were 3 of us and we could not even get a fountain soda refill... Will never come to this store again.. Good luck for your business- with this staff you will be out of business in a year . John w

Normally I have no issues but order cheese ticks n slider after I leave they tell me no marinara…read moresauce ! Seriously I waited while could have told me . I went Burger King hot sauce

The times we have been to the drive through for the simple specials - such as 2 for $6 -…read moreeverything's been great. Fast service, good food, good value. Today we had a special order and after a delay, when we got home the order was wrong. Really felt as if they didn't even try to get it right. Not a complete waste, though - At least the dogs enjoyed it.

I wish there were more than five stars. Let me tell you about how it is the best pizza I have ever…read moreordered, eaten, and given to the staff. Everyone who took the order were fantastic. The order was hot, the crossed fantastic, and I ordered an antipasto which was huge and big enough for four. I live in Watertown, New York and I was in the hospital and I wanted to thank the staff of the floor that I was on on seven a. My roommate and I ordered the sheet pizza and we were lucky enough to get a couple of pieces, and then donated the rest to the staff both day and night. They went ballistic! They loved it. I hope you have new fans, but I know when I'm back in Syracuse, you have one in me.

Love this place! It's the closest to nyc pizza in Syracuse! Staff are so friendly and greet us…read moreeverytime we walk in. Restaurant is always clean and space for people to sit and eat. Would recommend this place to others and will return for sure