Long lines are expected, so that's not the issue. But the standards here are nowhere near what you'd find at Jersey Mike's locations outside the airport. It feels like they know they don't have to care, since people have no choice but to eat once they're past security. I have a serious question: are you using old bread and old bacon? It seemed that way on both visits. The bacon was so hard it felt like I was biting into shards of plastic. Manager pro tip: train your staff away from customers. read more

Newark Airport has many options for travelers now that terminal A is open so new and shiny what a treat. We grabbed a couple of sandwiches from Jersey Mikes to snack on for the trip home, we weren't the only ones but persistent and early arrival paid off after about 30 minutes we had our meals and were set for the flight. I had the Roast beef and I'm telling you they loaded my regular sub up. They're were plenty of space to sit and watch h folks hustling through. Service was good I gotta say they are some sandwich masters they never stopped making then while we were there. Certainly added some comfort to our flight home. read more

Jersey Mike's Subs - Airport Subs - Sandwiches Near Me - Newark, New Jersey

Don't ask me why the reviews for Jersey Mikes in Terminal A of Newark Airport are so low. Jersey Mike's are good everywhere at every location I have been to. They were completely lovely at Newark Airport. I was very very happy to have my Philadelphia Cheesesteak from Jersey Mike's. It was a fine sandwich. It was actual food - which is not always what you get when you eat at the airport. My trip home had been rancid up to that point - and turned good from Jersey Mike's on afterward. It could be that Jersey Yelpers are fussy. I would not rule that out. I am often blown away by the sheer hostility of Yelp Reviews I read coming out of New York City. However, there may be a sense in which both me and the Newark Airport Jersey Mike Haters have some basis for agreement. * * * The most common complaint here is that people don't like the freshness of the ingredients. I had a hot sub - a cheesesteak. If vegetables such as lettuce, tomatoes or peppers are not as fresh as they could be - that would be a non-issue on a cheesesteak or a meatball sub that doesn't get lettuce, tomatoes or peppers. So if you want to be super-cautious - order from the hot food side of the menu. * * * The other issue is serving time or hostility from servers. I have encountered such issues at Newark Airport although not from this particular Jersey Mikes. The one time i was not served because i was Jewish (this was a pretty clear case) was at a food service establishment at Newark Airport. That "can" be a local management issue ... if say a shift supervisor or a set of people working on the same shift all see eye to eye on certain issues. So some of the stories in other reviews about people of a certain ethnicity being treated badly "might" be true. BUT Those issues change when the shift supervisor changes or when a shift team changes. Turnover at a fast food place at an airport is sky high. The same people are not likely to be around two years later or one year later or even six months later. If I was a customer experience supervisor at Jersey Mike's (or more probably, a customer experience supervisor at the hospitality industry subcontractor that runs the various brand name restaurants at Newark Airport) I would look into such Yelp reviews to see if anything is going on. However, as a customer, I would not be worried about such experiences replicating. read more

I'm pretty sure this is the location in the Newark airport. If so, my experience here was really bad and chaotic. For each of our sandwiches, they had asked three times of what order was as if they weren't writing the order down I don't get what was so confusing about that. And even with that, they almost forgot to add my bacon to my club sub I had to make them aware. My friend didn't want lettuce on her sandwich because it looked wilted. Yet they still added it. The worker was trying to get the orders of people behind me making them speak right on top of me. If you're gonna do that, at least fasten the process of making a sandwiches to get the line moving. Driest Jersey Mike's sandwich I've ever had and I've added all the juices. Definitely don't recommend if you're just looking for a nice sandwich in the airport. Customer service was not there. read more

Not too out of the ordinary from other locations, this sandwich shop serves subpar sandwiches that do not taste that fresh. Bread is a little stale, veggies are wilted, and the meat is very OK. Service could be friendlier, and the atmosphere is your standard airport experience. read more

Jersey Mike's Subs - Sandwiches Near Me - Newark, New Jersey

No bread options no tomatoes and they aren't very busy. I got a club sub and they added one piece of burned bacon. All these negative reviews you'd think corporate would see it and fix the problem. read more

Jersey Mike's Subs - Sandwiches Near Me - Newark, New Jersey

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This spot is located in Terminal A in Newark Airport and has seating area around it. The line was long but it went pretty fast. We got a giant italian sandwich for the flight and were treated really nicely. read more

Never leave reviews but felt I had to after this. I am a Jersey mikes lover but this was by far the worst J mikes sandwich I've ever had. Quality is beyond bad. Forgot like 3 different thing on my sandwich obviously trying to get through the orders as fast as possible without taking care. Steer clear of this location in the airport. read more

These guys get paid to stand there and do nothing, I'm talking this took 30 minutes and when I get up to order half the employees are just chatting doing nothing read more

The absolute rudest staff I've ever come across. Tried to order on 2 different occasions and staff dropped f-bombs both times from different workers. Manager should be embarrassed read more

Food 10/10 Service 1/10 They are consistently slow even when not that busy. Various staff members just standing around. Sometimes when it is busy, forget about it if you have a flight to catch. Lots of audible complaining from staff as things get busy. One time I witnessed the whole line just kind of give up and walk away leaving dozens of befuddled customers waiting. read more

If you read all the other one-star reviews, I can tell you I experienced a combination of everything that went wrong with others in one visit! The staff is rude, disorderly, slow, and cussed in front of customers. They criticize and complain about customers without regard for them. They also got orders wrong and refused to admit it, and two people left because their orders weren't taken. It seems that management likely doesn't care because the sales keep happening, but I'm sure the location would be much more profitable if the staff was more effective and efficient. read more

I love a good jersey mikes sub, so was happy to see one in the new terminal A. Service was rather slow and overall, not great, but the sandwich itself was not bad and they definitely loaded up the meats, but the ratios of everything were a bit off. I will say, my usual jersey mikes location does a much better job with the overall ratio of meat to veggies to mayo, which honestly makes a huge difference. For awareness, I always get the club sub. I did enjoy the sub here as well, but definitely not the best jersey Mikes sub I've had. read more

Jersey Mike's Subs - Sandwiches Near Me - Newark, New Jersey

Came here on 1/2/26 around 5:00 PM. The line was about 10 people long. One of the employees working the counter was shockingly rude and disrespectful to multiple customers while taking orders. What stood out most was how she treated a mother who was simply trying to order sandwiches for her children. There was clearly a language barrier, but the employee made little to no effort to understand her and instead raised her voice and spoke to her in a condescending manner. I don't speak Spanish, and even I could understand what the customer was trying to order. It felt intentional and discriminatory. The interaction was so uncomfortable that the mother eventually left without ordering. I've never witnessed behavior like this in a food service setting, especially in a busy airport where patience and basic decency are essential. This employee appeared openly hostile and uninterested in helping customers. I rarely leave reviews, but what I witnessed was unacceptable. No customer should be treated this way. I will also be contacting corporate because this level of disrespect should be addressed immediately. read more

Do they train these girls to ignore customers? They wouldn't look customers in the eyes, they just looked at each other. Then they get snarky that we can't hear them or if THEY make a mistake because they aren't looking at what we are buying. Bizarre. Food was fine though. read more

I waited in line for almost 20 minutes with only a few people in front of me. I have never been to a Jersey Mike's that was this poorly run. The staff was grumpy and slow. read more

This is a very busy restaurant inside Terminal A of the airport. As soon as you enter the line someone at the counter, which is about 6 feet away, shouts out to you to take your order. Jersey Mike's Subs has a very limited menu. If you're a vegetarian, the only option is a veggie sandwich that has cheese, lettuce, tomatoes, green peppers, onions, pickles, jalapeño peppers, and banana peppers, plus vinegar and mayo. They have 3 different subs. A mini is a 1/4 sandwich. A regular is a 1/2 sandwich. And a giant is a full size sandwich. Because this restaurant is so busy and runs like a factory, they're too busy to even change gloves between different orders. My sandwich was so below average in taste, so I wouldn't recommend this chain restaurant to anyone, especially to anyone who is a vegetarian or vegan. read more

I waited in line for 30 minutes with 6 employees working behind the counter. I ended up leaving because I didn't want to waste any more of my time. they were so slow felt like they were doing that on purpose. Very bad and slow service. read more

I tried going to Jersey Mike's two times in the past couple of times. Both times same experience. I waited in line for a long time which unfortunately didn't move at all and both times I had to give up and go somewhere else because I would have missed my flight. They appear to have a number of people working behind the counter but sandwiches are not made or are made extremely slow. I suspect a lot of business lost but especially for an airport location think they need to evaluate their operations. read more

Guy working behind the counter wasn't a very nice person. Ordered a roast beef sandwich and the cuts were way too thick and about 5 slices for a regular 13$ sandwich which is insane. I downloaded yelp to write this review of how bad it was. The lettuce was actively browning the longer you looked at it. Nothing about this place made me want to go back. read more

Love Jersey Mikes!! Fast service and awesome staff. Order for pick up or eat inside. Clean and inviting. The best subs in NJ!!

Trash open for breakfast can sell bacon egg and cheese. They tell me they're not ready yet. They're making bacon right now and they can't serve bacon egg and cheese. Six employees behind a counter terrible for $1 billion company. read more

Don't waste your time in this line. They are making one sandwich every 20 minutes. You will stand here for 30 minutes and then give up and go somewhere else. read more

Rating would be 0. This morning crew has a dismal attitude. No greetings nor smiles and it's 9 am. 2nd time I've had them. One senior lady -admirable that she works- is not qualified to be making sandwiches when there is a line of 20 people trying to catch flights. 2 black women just looked on and did not assist. Getting cashed out delays sandwich line even more. Used to be quick and friendly. Jersey Yikes today and previous visit. read more

I don't write a lot of negative reviews as most of my experiences are either good enough to review with 4-5 stars or forgettable at 3 stars and I don't review. This was a bad one. I'm a vegetarian so I ordered the veggie. They were busy so I decided not to care too much about cross contamination and just sort of let things go (like not changing gloves between sandwiches). But when they had finished my sandwich and the turkey next to it with pieces of meat hanging out of the sandwich, they shoved them together so that the turkey was basically not just rubbing all over my veggies, I'm pretty sure it was pushed partially into my sandwich. So I politely asked the old lady in front of me to push the sandwiches apart. She looked at me blankly. So I more firmly said to push the sandwiches apart. Blank stare. I started speaking louder 2-3 more times and nobody on the other side did anything. It was a simple request. Just push my sandwich away from someone else's sandwich. For two minutes, I had to wait there before the old lady finally picked up my sandwich and bagged it. Update: I'm changing the review to 3 cause the sandwich was good. read more

Visited jersey MIKE'S 8/24/25 around 6:40pm . The service wasn't super bad but it's very disorganized and barely any of them had customer service. Cursing at each other calling each other female dogs and playing around . Then I started to top my sandwich and the lady yelled at me because I had a attitude it took someone 5 minutes to start my sandwich , at the register I asked who was the manager on shift and this guy stated it was him . I asked is this behavior ok for him , I never been to a restaurant where such words and behavior is acceptable. He stated " I'm new , I don't really work here" like ummm??? Anyways this can be a great establishment just like any other jersey MIKE'S , maybe they should come to work to WORK. Sandwhich was good though. read more

So I found myself standing in line at the terminal A Jersey Mike. Looking forward to their Philly sub. Upon reaching the front to order, I was informed only cold subs. Disappointed I ordered a Roast beef club supreme.... No roast beef. Choose something else. I noticed the bacon had been cooked and asked how they accomplished this feat. On the grill. Then why no hot subs. "Oh, we are short staffed." 3 people behind the counter.... It is definitely typical of a NJ business. No one wants to work or do their jobs. AVOID THIS PLACE! read more

Really bad compared to the usual stores. Super slow and the staff was constantly confused on orders as they tried to queue them up vs do 1 at a time. read more

Indifferent , slow, and with limited options and only cold subs. In other words, what you would expect at an Airport. Long lines - not sure why given that there so many other hot food options. In general, this is too small of a stall type place for the lines it attracts. Their mini subs are really meant for monks on a calculated diet or small kids. You will need at least medium size to make a difference. read more

I come here at least twice a week flying out of Newark and these customers are entitled and what people call" Karen's " . This line is non stop and long everytime I come and people complain about being in the line to long and do not realize it's only one slicer and a bunch of customers in front with families . I have to tell people it's not fast food every time I come . If you ACTUALLY go to Jersey mikes everything is made to order so if it's 15 people in front of you how will your sandwich be made in 5 minutes??? I hate to see these workers take in so much attitude from these unaware and ignorant customers . If you're not happy with the wait go somewhere else . Bravo to the girls read more

Super slow. Plenty of workers but everyone just standing around. Not sure why they're at the airport

the worst service ive ever experienced. kept a long line while rveryone was chit chatting in the back awful

If I could give this place a 0 star I would. The way this place is ran is ridiculous. Considering it's an airport location it should be way more efficient. They take all the orders have one guy making all the meats while everyone stands around till he's done including the people in line instead of adding toppings and getting the ball rolling. Once they see the line getting long they restart this process. As someone who travels frequently this is very disappointing. While I was in line 4 people walked away. I was the first in line and even after 35 minutes of waiting still walked away because they had me waiting for all the meat on sandwiches to be prepped instead of assisting me and continuing like they should. I do not recommend this place read more

The food was okay, but the service was so questionable. Two gals (both working at the shop) were having a fight right in the middle of serving customers, and there were no manager stopping them. One guy there was nice and patient, and that was pretty much the only nice thing about the experience. read more

I am at the Newark international airport with limited time to get to my flight. I asked for a foot-long sub the first girl that was taking the order was super friendly and wonderful. The next person who puts the toppings on, asked me what I wanted on there for different times because she was focused on everything else besides What she she asked me then at the end I asked for the gentleman to please cut my foot long and he said that he doesn't have a knife. I said there's a knife right behind you and he said he wouldn't do it. I highly recommend not going to this establishment. read more

Amazing food lovely individuals amazing energy awsome people and very friendly staff I hope everyone's gets a raise.

I would rate this place in the negative but that is not an option. They take no pride in their work and the sandwich fell apart upon opening. Customer service was lacking which is to say it sucked! read more

Adelisia excellent service thank you for help me with me sandwich you put to much attention to the customer really appreciate thank you again 5 stars read more

This is the worst ran jersey mikes I have ever been to. The employees are rude, they move painfully slow and spend more time messing around than doing their jobs. Management should clean house. read more