The bread was like it was dipped in water, extremely soggy. sandwiches from this chain are usually pretty well. The service was pretty cool to say the least read more

Jersey Mike's Subs - giant 26 extremely soggy like it was dipped in water.. usually a pretty good sandwich. 1star - Fast Food Near Me - Munster, Indiana

They always seem to NEVER have rosemary parm bread... if the manager knows it's a best seller why not order a correct amount? They need to close ts down look at the other reviews as well. Don't waste your time please. What I gotta do to get rosemary parm bread? Wake up at 6am to be there by the time they open?? read more

Would be nice if they can update their hours, especially on a holiday on Google people shouldn't have to travel all the way to get there to find out their clothes when everywhere online says it's open read more

The african American girl with the blue braids had horrible customer service. She had a nasty attitude and came off very combative. I will not be back! read more

hot sub took so long that it was cold by the time i got it. the bread was definitely day old.

Worst jersey mikes around. I watch some girl take someone's payment then move to the sandwich station and start making sandwiches with out changing gloves. Then rushed to makes the sandwich and kept forgetting stuff the customer was asking for. I walked out read more

Customer Service skills are lacking. Food is excellent. Need training in customer service education. read more

First time trying Jersey Mike's and my bf ordered a chicken bacon ranch sub and it literally only had chicken bacon and ranch on it. Doesn't it come with any veggies or anything? They didn't even ask. It was so gross I couldn't even eat it read more

This place has really gone downhill. It' used to be the cleanest and know it's the dirtiest. Just filthy. No white bread, three employees and only one working the other two were on their phones and one of them look like he just smoked a joint. Sad read more

It saddens me write this review because I love Jersey Mikes. The lady in this picture was so mean and so rude. If she worked for me I couldn't terminate her fast enough. The guy in this picture was so high you could blind fold him with dental floss. They laughed at patrons and had zero respect. Sad day... read more

Jersey Mike's Subs - The nastiest Jersey Mike's female employee and the highest jersey mikes employee I've ever seen. - Fast Food Near Me - Munster, Indiana

Food was really good and the place was cleaner than the other reviews would have you believe. The service was good too the employees were very nice and helpful. read more

I waited inside to pick you my food. The employees were rude to bother each other as to other customers. Their meat/cheese slicer was full of pieces of meat and cheese. It looked like it hasn't been leaned all day. read more

A recent, and final visit, to the Munster, Indiana on Calumet Avenue location, We experienced an unpleasant customer service with a young, dark haired male, wore a baseball cap and eye glasses. When asked if I could speak to a manager, he claimed he is the head lead on the shift. As the head lead, he did not act as a leader when standing behind the cash register. To begin, when my husband and I walked in the music was blaring as if it was happy hour at a local night club. Great! How fun, we dig music, until our order was taken incorrectly and while I tried to clarify the situation with two other young men, who seemed to understand and had no trouble resolving issue. The head lead employee walked into situation and attempted to half ass correct the mistake with his pompous, inexperienced rude attitude. When we clarified and corrected his math to pay the correct amount on my order, at the end of transaction he exclaimed rudely and said to me, "Read and answer the question on the screen!?!?" This ill-mannered reaction made me completely disconnect from continuing with our order of over $35. To the head leader who runs the shift around 4:30pm- at Jersey Mike's in Munster, Indiana on Calumet Ave., rudeness, short tempered and impoliteness will get you no where. Use your oblivious, entitlement pride to maybe rectify a lot of things that have gone down-hill at your franchise location. For example, start by tidying up and cleaning up the restrooms and floor; make sure the rosemary bread choice doesn't run out; clean the counters and table tops, throw the trash out. Management should correct and teach this employee some well rounded customer skills because he shouldn't speak to anyone in that rude, demanding, tone of voice! Especially when the question he was referring to was pertaining to an additional cost for employee's service tips!!!! Make a change young man, because you and your management are in for a rude awakening with the plethora of negative reviews about your location. It's time for some new training skills! read more

As a Jersey Mike's aficionados, I feel qualified to state that the one in Munster is just awful. Sticky floors, dirty plexiglass, and a dour mood that pervades the entire workplace. Worst of all, they don't listen to what you order. Unpleasant experience all the way around. read more

I just came from this location and they did not greet me. I asked for Regular sandwiches and as the man made my sandwiches I noticed the sandwiches were big so I asked if they were regular and he said yes. They were also more expense then usual so as I was walking out I realized they charged me for Giants. I called while in the car and explained the situation and they told me they couldn't do anything about it because I left. Very rude. The girl making my sandwich looked unkept. The man that lied had dark hair with glasses. read more

Lol workers here chose the sandwich field but seem irritated when they have to make sandwiches..online order line is backed up because they refuse to start your order until you arrive... Should be out of the business read more

Absolutely terrible service. Not a care in the world to take my order. Dining room had pizza and drinks that were being consumed by the employees. Also the inconsistency in the size of the sandwiches was disappointing. Sandwiches flavor was eh. Overall very disappointing won't be back. read more

They have the best customer service and sandwiches. I travel from Gary to Munster with no hesitation to spend my money. Continue the great work!!! read more

Worst workers I've seen in my life. A four course meal is faster then them serving me my sub.

I can't begin to express how accurate all these one star reviews are. I actually looked around to see if I was being punk'd while visiting this location because everything that should not be done in a fast food environment, was in fact being done. To start, the employees are the most incompetent individuals I've seen in my life. They move at an absolute snails pace with no consideration of time. Scratching their unclean scalps with their fingers and continuing on with food prep. (Insert vomit emoji) Every table in this location was dirty, the floors were dirty, the ice tea was not even out or brewed for the day. I went to the bathroom to wash my hands... Of course there was no paper towel. I think it's time to call the big guns in from Jersey corporate to help out with this establishment. I just don't understand how anyone could invest money in a restaurant like this and have it operate this poorly. I almost wanted to jump behind the counter and start fixing the place myself. Someone please help! read more

I have been here twice. The first time I got the cheese steak which was really good. The second time, I got the original Italian. That sandwich was awful. It had a very generous amount of American ham on it but nothing about this sandwich tasted anything like an Italian sub. read more

Though the chicken philly I order was very good. But it was the cross contamination that I didn't like. The cutter for the meat not being clean after ever cut everyday getting cut on there cheese and meat. The not changing of gloves between each sandwich made. What if you make one sandwich with something someone is allergic to than make the next and that person get sick. Smell a law suit. Meat trays sitting on top of veggies trays poor vegans and vegetarians. read more

This my favorite place to eat I love the giant #13 I'll eat half one day then the other the next day love love their sandwiches