Even though I've got two Jersey Mike's locations somewhat close to the home office, I've never been to either of them. Put us on vacation in North Carolina though (our only visits to this chain prior were at the Manteo store) and suddenly we stop here. It's the same ordering process as we experienced in Manteo with the order being taken at the counter, then you pay and then the food is brought out to your table if it's a hot sub but any cold subs are done before you pay. One more weird thing about the ordering process both here and in Manteo. When we order the meatball sub there is always this pause from the staff and the need to check if they actually have any meatballs available regardless of the time of day. I don't get that. If it's on the menu, it should be available. Only William Shatner is allowed to make dramatic pauses like this. #13 - Original Italian #15 - Meatball #17 - Philly Cheesesteak #20 - Grilled Pastrami Ruben There were two downsides to the order. By the time the meatball sub actually got to the table the person with the Italian was nearly finished. Yeah, it was that long. Second was that everything was beyond messy. Meatballs-sauce-sauerkraut-oil-vinegar-steak meat everywhere. It was as if the food was made by someone with a blindfold on or during some severe seismic event. Whatever profit the store made on our order was partially wasted on the amount of napkins we burned through. The one, and I suppose the only one that matters, thing that is most important is that everything tasted great. The hot food was hot and the cold food was cold and everything was made the way we asked in terms of toppings. With the slow implosion of Subway very much in progress, Jersey Mike's while far more expensive, is a much better alternative if you're going to go the chain sub route. If our food were put together a bit neater this would be a five star review and I truly don't give up many of those especially for food establishments. A+ read more

Jersey Mike's Subs - Sandwiches Near Me - Morehead City, North Carolina

Mike's has been sold, then taken public. Quality has degraded saving $. The employees seem to be in a bad mood. The bread - at least with my experience - was so tough & rough it damaged my gums to the point that nine days after my last sub I have to go to my doctor to prescribe antibiotics. I've had hundreds of great Jersey Mike's subs over the years, but from now on, if I want a sub sandwich I'll find one that doesn't require an appointment with my doctor / dentist. read more

The sub was great. Fresh meat and produce. I usually call the order in ahead of time. It's always ready when I get there. If you have a bad experience I can tell you it was unusual. But they'll make it right if they can. Order a sub , I think you'll be satisfied. read more

Morehead City NC. Called in it to go order got it completely wrong. Dude was a jerk on the phone read more

Jersey Mike's Subs - MOREHEAD CITY NC location is not the best one to go to. Will not be going back - Sandwiches Near Me - Morehead City, North Carolina

don't bother making special request for online orders they just do whatever they want instead of what you requested. this has happened to me more than once at this point and it's getting really annoying. read more

I ordered two sandwiches for delivery. Both sandwiches had someone's hair in them and we ended yo throwing them out.

Went to Jersey Mikes today with my husband and mother. The lady behind the counter in the red shirt was very rude! We got 3 regular subs 3 drinks and 1 bag of chips. When we went to get our drinks the root beer and the lemonade we're both out. Which is the beverage we all wanted. I went back up to the lady and she said for us to pick another option. Rude Then there was a driver for door dash (which I did not know) he said he had been waiting for over an hour. I feel sure that when he deliveries the food the customer are not going to tip him and probably give him a bad rating when that rating should have gone to Jersey Mike's. read more

Thanks from the shift of 3/21 AM/Mid; I am recently moving and my sandwich was made wrong. I found out after I had gotten home and as a bunch of picky eaters who don't do onions, nobody wanted it. I had called back and was told they apologized and they would have me one remade. Once I got there they asked about returning the sandwich that was wrong, I wasn't told to bring it back I had just thrown it away. They just gave me the sandwich anyways, but I can see how I could have just been making it up. The second sandwich was what I originally ordered and they sent me off wishing me to have a good day again and apologized. This crew made the moment right, regardless of having the sandwich or not and I appreciate it as it was a genuine error with no takers for the sandwich. THAT is customer service. Especially for being so busy during lunch, it was very clean. There was a young woman with a visor;curly hair who was very kind, a young gentleman with tattoos, there were more I couldn't see names of unfortunately!! read more

Salutations, while running errand my friend and I stopped in at Jersey Mikes in Morehead City. I must say I wanted to leave a review because the customer service was absolutely superior. The line was out the door but the slicer spoke to everyone that entered the building as well as we approached to take our order. Furthermore when in dilemma about what to order the crew was kind enough to make a suggestion for me that I am thankful for because it was very delicious and satisfying. The crew was very polite and patient with each customer and ended with warm "have a nice day." read more

I had never been there before today, except once to pick up an online order. So, I decided to stop and get a sub for my husband and I. Big Mistake! I left quite annoyed! The guy taking my order was pretty short with me. He seemed very impatient and quite "busy." Although they really didn't seem busy at all. Apparently, he didn't have any customer service skills that he was aware of. Besides, I don't care if he had been busy! A representative of any business should never make a customer feel like an inconvenience! I prefer places that are courteous to their customers and allow for some time to decide what you want without making you feel rush. I would not recommend this place and I doubt I will be going back. Although, I will say that the food wasn't bad. They did not toast my Philly cheesesteak, but maybe I should have specified. I thought that it was a given that hot subs are toasted, but maybe not. My husband seemed to like his cold sub just fine though. Anyway, this is simply my two cents worth. read more

Jersey Mike's makes great subs. The employees here do not listen, and will mess up your sub. Also ring up combos as individual items. Just poor training and apathy. Sad read more

Great food and customer service. Troy really made me feel welcome when dining here today.

I typically love Jersey Mike's and visit several locations throughout a year. On a recent vacation, went to this location and was very disappointed. The ingredients were not as fresh as usual, the amount of meat was not as much as usual, and the worst thing was that the food preparers were NOT MASKED. I decided to take my chances and wish I had not. For the love of all things clean and germ free, MASK UP!! read more

Absolutely love this store! The employees are so welcoming. We always get sandwiches on the way to the beach and would definitely recommend. I like the veggie but my friend always gets the roast beef. 10/10 would recommend read more

We order online for pick up. When we showed up the bag was sealed. We got it home part of the order was wrong and another part of the order missing. We called immediately, they rudely said we could come back and pick up the missing part of the order and offered no remedy for the incorrect portion of the order. When we arrived back at the store to pick up the missing part and they didn't have it ready. They acted as if they were inconvenienced and had an attitude. The food was okay not worth the price or hassle. read more

Normally I have a 5-star experience here. But last night I was behind about 5 people in line so I took the opportunity to use the rest room. When I returned to the counter, there were no customers there and the manager (dark polo shirt) immediately took my order. He prepared my sub roll and sliced the meat for my regular #13 on white. Then his crew of about 5 proceeded to make at least 8 other on-line orders to include at least 15 subs of various types and sizes right in front of my order. Thus, making me wait for at least 10-15 minutes for them to catch up on their on-line orders. No one, manager included, took a moment to finish making my sandwich while I was standing right there in front of them. I jokingly stated that I didn't see all those customers in front of me in line. The manager said, "They came from somewhere". Then I asked the manager if that was how they normally handle their online orders? That is, making a multitude of subs, without other customers there waiting, in front of a waiting customer? He nodded yes. If this really is company policy, it's a bad one as I have no intention of returning there any time soon. read more

We eat here all the time, and its usually great. But this experience was awful! We always get mikes way, well this time it was oils way. OIL WAS ERRRRVERY WHEREEE! It was like eating a neatly made oil sub. Dont know maybe the bottle went crazy or what. Really turned us off...For the prices you would think the quality would be better also. For $5 you can go to Harris Teeter and get a sub with the same options and same quality meats & cheeses. +clean store +friendly employees +prompt service +fast food ready -prices are steep! -location -sloppy sandwich -too much of condiments read more

Against my better judgement (because they're the only Jersey Mike's in town), we've returned here a couple of times. It had been a while, perhaps the attention to detail had improved. Twice (including today) I've ordered a couple of subs for pick-up and they've left the bacon off of a club sub I've ordered. It's a club sub, it comes with bacon, how do you mess that up repeatedly? When you're 20min away returning the order would be a real hassle. read more

It's good.. they just skimp you on everything that goes on your sandwich. It's the only Jersey Mike's that I've been to that does that.

We had such a great experience eating at a Jersey Mike's for our family's first time. We enjoyed the fresh cut meat taking right out of thier deli counter. Fresh baked bread that they come in daily and bake. Fresh ingredients, fresh veggies and so on. The sandwich was so delicious they just earned our business forever. My wife likes Jimmy John's I think its just ok. We both agree and dislike Subway. I feel like thier subs are always just bread and whatever toppings you add. Jersey Mike's subs are legit. The real deal when it comes to subs. The place was clean, the staff was friendly and very helpful beibg it was our first time visiting this chain. They suggested things and were very proud of thier jobs. To say the least we were genuinely impressed by everything so much that I personally went and shook the young man's hand who said he was the manager. He should be proud of the work his staff is doing. Hopefully his boss reads this and gives that staff a promotion and raise. read more

Awesome subs, 6 ordered and everybody is both full and pleased. Here for a week and will return!

Great tasting subs. More expensive than Subway but meats taste better and are sliced right when you order making it fresher tasting.

Great location! The staff are friendly and accommodating. The food was delicious and tasted very fresh. If I am in the area again I will definitely stop back! read more

Great service, always warm and friendly in there. Best subs there is around here. Always pleasant and love the online order option. Just wish there was a pay in cash at pickup option, but I understand the risks that poses for money loss. Otherwise, great food! read more

Heard a lot about this chain and thought we would try it. I was not overly impressed. The food was served quickly. I didn't see much different than in a regular sub shop. They did have a friendly staff here. read more

My family was going out on the boat for the day and headed to Subway. I took a chance and called your restaurant to see if you were open but the answering machine picked up. I did not leave a message. However, Khaliq from Jersey Mike's called me back using the caller id. I told him that I needed some subs for our boat trip. Khaliq informed me that they were not open for another 45 mins. He then said, I will make you all of your subs now even though we are not open. I was so impressed with Khaliq and his initiative. Once I arrived, Khaliq was very professional. He made us THE BEST Italian subs that I have eaten in a very long time. I would highly recommend this restaurant for the quality of the subs and the quality of the store personnel. read more