Order received as ordered - ready on time - tasted good as expected - cookies a little over cooked but ok - busy inside - staff nice

Seriously, never been in a JM or ordered from a location but work will occasionally food up an event for customer visits so sure, why not give 'em go... seems most folks are familiar with the single, double, quad- sizing and there's a good selection of standard sammiches so a person never has to work too hard figuring out the details, but deciding on which one is a whole other thing entirely... got a cheerful greeting as we walked into this store as the dude was finishing up a party pack of singles for pickup. reggie got a giant steak and cheese plus a drink while I went with the #2 Jersey Shore's Favorite, a bag o' chips and some lemonade to wash it down. turns out this is a pretty amazing sandwich on a pretty good roll at a fair price. ham, provolone, cappacuolo, and a selection of what are now considered standard fixings to fix it up - lettuces, onions, tomatoes, seasonings... all cut and stacked and sammiched right there as you watch. yes please!! back again for a #3 provolone and hams :-) read more

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Always great subs! Husband orders maybe once a week and the sandwiches are fresh and consistent. Can't complain!

I haven't found a good local sub shop in tri cities which sucks but jersey mikes makes a great sub every time. I always order online now though because I didn't realize they can run out of product. I guess that's a good thing because you're getting everything fresh. Store is always clean and workers always seem to be in a good mood and are very friendly. Always get it mikes way. read more

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Free birthday sandwich. Friendly staff and clean entry. We spoke with Saul. Avocado was fresh. read more

Jersey Mike's Subs - California sub - Fast Food Near Me - Kennewick, Washington

The staff here do an excellent job at keeping up with the hustle of the crowd. They are helpful and friendly. The establishment is kept clean and tidy read more

Ordered three sub sandwiches for curbside pick up, entered my vehicle description and color. I go to the app like it says, to click "I'm here". I waited 25 mins when it said it would be ready in 15. I then called the location and nobody answered. I go inside at about 35 mins after the fact, see a bag on the wire rack, ask if it's for curbside and the worker said yes. It was my bag of food that was never brought out for "curbside". I politely asked for the vinegar and oil to be put on the side in the notes and there was zero oil/vinegar in the bag nor on my sandwich when i got home. For my first time experience with Jersey Mike's this was a 3/10. read more

Love this jersey mikes location! Good is always fresh and the store is very clean. Thanks for the great customer service Tanis!

I have tried jersey mikes subs numerous times and each time my sandwiches are drenched in oil or vinegar. I do specifically ask for light vinegar but I watch as they drench it. I've never been to a dirty restaurant and the service is always great. read more

Crew there is literally a joke and the Hispanic girl with colored hair is by far one of the most rudest and miscommutive person I've ever meet! I've worked at subway and explaining how it works and communicating with the customer is the biggest thing and really it is in any job and here they SUCK big time with it. I literally yelled and I felt bad but I was pissed off cause the of the audacity literally arguing with a customer is beyond me, just know you NEVER GET MY business again and I'll be sure to post it everywhere about my time there today. And tell everyone! Never again! NOT TO MENTIONED THE B*TCH MADE IT WRONG , not once BUT TWICE read more

I had the medium roast beef club. It was delicious. Nice chewy bun with lots of meat. Had mine with no tomatoes, lite on the Mayo, and about half of the lettuce on it. They like there lettuce. Only ate half and saved the rest for the next day. Even better when the vinegar/oil mix had soaked in. Yummy! read more

Loved the sandwich was cut in threes, made holding it easier. Overall great tasting nice meats and cold cut options

This jersey mikes rips SO HARD. The customer service was impeccable. The sandwich artist chatted us up and was very genuine. He then gave a discount for waiting so long after a massive pick up order ahead of us. The sandwiches were only to be described as reviving. A great place to stop mid road trip. read more

I like the location Ian's coustomer service I like how they make the subs in the fresh cut meat.

Giving five starts to the male manager that was running the place on 4/30. Great energy and was so polite. Give him a raise! Oh and teenager loved his massive sandwich read more

These guys are AWESOME! Toppings piled on 6" high on amazing bread and fresh cut deli meat is the best.

Great Subs! I have had consistently good experiences at this location. I have had the rare slight error on my orders that were delivered. The staff is friendly and they seem to all be working hard. I think what ever growing pains they had on opening are gone. read more

I was enjoying having subs from Jersey Mike's but the manager is rude and doesn't appreciate business he receives.

The management and the positive environment really changes the feel of your experience at each jersey mikes! This location was packed and they only had 3 workers, and they had a 7-9 person line for a good hour plus getting online orders! They did an amazing job being so nice, to everyone! Making sure sandwich's were right, and getting mobile orders out! Would recommend to anyone! read more

My tried and true sandwich is a #8- substitute Swiss cheese for provolone on rosemary parmigiana. Totally delicious!

For them just opening, my sandwich was delicious! Came out hot and perfect. The staff handled the pressure tremendously because that place was busy! The cashier was super nice and made customers smile. The guy slicing the meat was awesome and could tell he has leadership qualities. I'll be back! read more

Delicious flavor but it needs to be eaten quickly. It's covered in flavorful vinegar & oil then wrapped up which makes the bread soggy if not eaten immediately. Staff was great. It's just hard to accept as a good takeout option when it ends up soggy by the time you get it home. I will certainly go back, but I might have to skip the delicious vinegar and oil blend. read more

The best subs ever. I love the vegetarian mushroom hot sub!!! The prices are fair, they make the food to order. They cut the meat and cheeses to order. read more

The managers are amazing and went over the top to make our experience the best. The subs are on another level and everything is so fresh there. read more

Came in at 8:21pm. Female worker asked "picking up?" We said no, she then mouthed "Son of a bitch" then said "it'll be a minute" we said it was fine to take her time. The way she was making those sandwiches all rough made us just leave to a different location. We didn't want her bad energy. As we were leaving a gentlemen walked in and she yet again used foul language and show her frustration. read more

Jersey Mikes subs are always good. I unfortunately wont be returning to this location again. I was laughed at by the staff because I couldnt hear what the lady behind the counter was saying, and everyone decided to join in laughing. Im a service disabled Veteran with hearing loss. I dont feel like having people laugh at my expense when Im just trying to buy lunch. Think about how your actions affect others and show more respect. read more

Extremely disappointed with the service received today. I tried calling the store SEVEN times to have my order brought out to me since I have COVID. One of the times someone did pick up and immediately hung up on me I know this because I could literally hear the restaurant in the background. Then an employee came out with someone else's food so I asked him if he could please bring me mine, again because I was doing all I could to avoid going in. I waited another 10 minutes before finally going inside just to be immediately handed my food because it was just sitting there that whole time. read more

Got home with no tomatoes on my sandwich, very little meat but plenty of lettuce! All for 11 dollars. Shame on you Mike!

It has to be hard starting a new location and they were slammed. I made a mistake on the time of my online order and called to change it. Very friendly and changed the time no problem. Picked up our subs and noticed the reg I'd ordered for my wife was made as mine and the giant I'd ordered for myself was made as hers. Both sandwiches were delicious and made just as ordered other than the size. Chalking it up to the little growing pains and being extremely busy. We'll be back for sure read more

Lost half our order while making it. Took 30 minutes to get the rest of it. They were very apologetic but when we got home the second sandwich was wrong. I know they're newly open but after all that that the sandwiches were just okay. Go to Bruchie's instead. read more

They are NOT prepared to open. They have staff who are not fully trained. They can't get orders right. They should not be doing online and in person orders at the same time. They are not trained enough to keep up. Shit show is appropriate. read more

the worst! i ordered 3 sandwiches using the app and picked up my order with 1 missing sandwich. called back and they said they would credit my card by the end of the day and did not. i went in and they would not do anything about it. rude! didn't care they lost a customer. will never go back over their mistakes that they would not correct. do not support this sandwich location read more