Stopped in this evening...no line inside, no one in drive thru, one person eating inside. Actually was in the parking lot 10-15 mins before going in to finish a phone call. One person left before I went in. Counter tops were a mess. Must've been a rush. No big deal. Worker greeted me. Nice enough. Order placed. Second worker by the veggies started to clean. Gloves on, scraping crumbs, changing lettuce container, grabbing (dirty) rag from under counter to wipe down counter top. All good...until...he then touched my sandwich WITHOUT changing gloves. I giggled and addressed the not changing his gloves before touching my food, to which I got "that rag just touches the same food, not a big deal but sure, I can change my gloves." Sir, damage has been done and then you attempt to make me feel like I shouldn't be worried about what else you've touched before not changing your gloves. Nope. Gone. I'm a pretty forgiving patron for food services, but hygiene is where I draw the line. Does this probably happen all the time behind the scenes?? I'm sure. Blatantly in front of your customer and then to shrug it off. Nah, I'm good. read more

I've never been inside, so this is 5 stars for the drive-thru. We go 1-2 times a week. The service is top-notch -- friendly, patient, and kind. Our sandwiches are always great. They don't skimp on anything, so even a mini size is very filling for me. My only complaint is that I wish they had other sides besides chips. Cole slaw would be my choice. I'm so glad they came to Hudson Oaks! read more

If you want your order made correctly do not go through the drive-through. You will not get what you ask for because they always forget multiple items. Go inside and order so that you can visually see what they are putting in your sandwich or your bowl. I have been through the drive thru line so many times and every time think OK this time they heard everything I said they're even repeated it back and still, they screw it up. read more

Bad hygiene, worse customer service. Let me clarify, the people in the store were nice enough, no problem there. The complete lack of customer service came from management and/or corporate. So we ordered our sandwiches, when I went in there were certain people not wearing hairnets and I assumed maybe they weren't making sandwiches. However there were people who were making sandwiches dealing with storage underneath the counter and the cash register without taking their gloves off and then returning to sandwich making. Seen it before, not ideal, but people get busy I guess. However, when we got home one of our giant sandwiches hand a very long very black curly/wavy hair in it. Almost for sure from the guy who had his long black hair back in a ponytail with no hairnet on. Turns out he was making sandwiches when he walked out from the back. My wife was thoroughly grossed out and we had to throw the sandwich out. From then I tried calling the store but only listed number was not working. Some Verizon thing saying the number wasn't working or whatever. I then proceeded to email corporate MULTIPLE times and literally never heard anything back still to this day. They just straight up ignored me and have continued to do so. If you're going to charge damn-near $20 for a sandwich, practice EXCELLENT hygiene and take care or your customers. Jersey Mikes does not do that and they no longer represent quality to me. read more

Never ever a complaint on the food but that 30 min wait in the drive thru every single time is NUTS!!!!!!!!!!!!!' 3 vehicles ahead of me that's it! Absolutely insane. read more

Always good, fresh food and friendly staff. Could use a better drink selection. Facilities are clean and the ap is very easy to use.

Great Sammie's I usually get the original and the big kahuna steak. The price is getting ridiculous though. Affordability is an issue. Fast food is supposed to be cheap and fast. If their price goes up any more I'll go back to a sit down lunch at a cafe. read more

My sister has an unnatural obsession with lettuce on sandwiches and is always ordering extra lettuce. She complains constantly that the "extra" lettuce isn't extra enough. We told the people behind the counter that she needed a ridiculous amount of lettuce. This has to be the first sandwich shop that understood the assignment and gave her a sufficient amount of lettuce. I even took an after picture to prove she actually does want that obscene of an amount of lettuce. read more

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We usually eat at the location in Weatherford but was in Hudson Oaks today and figured we would try this location. Arrived around 4:25pm. I know the same owner owns both locations. Super nice guy. Just walking in we felt like just turning around. No one said welcome or hello. The girl up front was making an online order so we thought, okay she is focused on that. No big deal. Once she started on our food she seemed very distracted and we had to tell her multiple times what we wanted on the sandwiches. Before we checked out a gentleman walked in who was affiliated with a church and was talking to what I assumed was a manager or the person in charge at the time. Shorter guy. We did not get his name. The gentleman said they received a donation of gift/discount cards from this location and said the people they handed them out to at the church said the location they tried them at were expired cards. The manager or lead was almost confrontational and rude with the gentleman who was concerned about the cards. Instead of apologizing and actually trying to resolve the issue he wanted to tell him sorry that is all we have. Basically saying get lost in a nice way. I am sure now that gentleman will spread the word of how he was treated at this location. I guess customer service is no longer a thing for fast food. It seems to be a ongoing issue at a lot of places nowadays. With that being said the food was mediocre and okay. We will stick with the location in Weatherford. We know there the customer service is good there. read more

Always great sandwiches, best in Parker County! Great staff! Like walking into a big city Deli!

They make Great Subs and Philly cheese sandwiches. The only complaint I have is the Bacon that's supposed to be Applewood Smoked. Well it's not Applewood ! read more

We waited in line just for 3 subs and 3 chips for 30 minutes. Like erm. How does it take that long just to do that, there was probably about 5 workers in there. read more

Have eaten Jersey Mikes couple of times at business meetings where they brought in lunch. Was always okay. This location opened not long ago so tonight I decided to give it a shot. Was surprised at variety of entire menu. At work we were only given a choice of 3 plain Jane sandwiches. Young man waited patiently as I made my choice. Took about 5 minutes to prepare. Nothing excessive. Same fella handed me nice heavy duty paper sack and thanked me for coming in. Chips were good jalapeño as ordered. Sandwich was real surprise. Looked as good or better than photos on wall all these fast food places have. Fresh bread at 20:40(8:40pm)?? Great start. Very good sandwich. More cheese than I like but it stated on menu extra cheese on my selection. Who thought they would actually do what they said these days?? Plenty of meat and veggies too. A nice drive thru experience is pretty rare these days. Only thing I don't care for are thin paper cups. Texans like sturdy foam cups that stand up to 100° temps. But that is certainly no deal breaker. Can't speak for all their locations but this one in Hudson Oaks is 5 star. read more

I placed my order online and ended up waiting about 25 minutes to even get my food. When I got my food back to work and started handing out the food two out of the three were supposed to be wraps. I got 3 sandwiches instead and they weren't even labeled right. It was also hard to find a place to even stand so I was not in the way of others waiting on their food as well. This was my first experience at any Jersey Mike's and it will be my last. Foods mid and poor customer service. read more

The food was honestly good, but the service there from one lady was very rude. She could not get my order right and she had an attitude towards me. I did not expect it, since I had heard mostly good reviews. I would not waste your time, just go to the one in Weatherford. read more