Normally I would give this place a 5 star rating. But today they only get 1 star .... for failure to be open during the time as shown on their door. The sign says open from 10:00 a.m. to 9:00 p.m. They were already closed at 8:00 p.m. (Tuesday, February 24, 2026) We left our granddaughter's basketball game at about 7:15 p.m., made a quick trip to the store, then stopped at Jersey Mike's to get sandwiches. When we tried the door, it was locked. The "OPEN" sign was turned on. Employees were working closing up. One employee saw us and looked at us like we were stupid. There wasn't even a sign indicating that "winter" hours were now in effect. Very disappointed! Will we try to go back another day? Probably not. read more

5-24-25 Two take out BLT's. One came with two maybe three pieces of bacon no tomato the other had 4 pieces of bacon, no mayo and no tomato. And this was $20. Something? I don't know because we didn't get a receipt either. Basically we had a lettuce sub read more

It's "ok".I like their sandwiches, and the staff was friendly, several months ago. Always crowded at lunchtime. But, there's more, new competition on 3rd NW, now and in the near future. And, I discovered Jimmy John's just up the road, a mile or so up towards Walmart. (Across Third from the Mickey D''s! Why? For some indescribable reason (on my part), the sandwich bread seems much better, and the meat is very fresh. I haven't been back in "Jersey's" in nine months or so, since really getting into Jimmy's. They'll both probably be fine. Till, maybe both wind up competing with an eventual Chick-Fil-A! Their spicy chicken sandwich and lemonade are "to die for"! LOL! P.S. Ambiance? Well, JM's is "basic sandwich shop", with beach's Jersey Shore theme. read more

My son ate here every week and brought me a sandwich every Tuesday. They were always loaded with meat and delicious.

I will give the guy working there this morning cudos! He was cheerful as hell and singing that company line though and through! Service was great! The dude was such in such a good mood I bought his company line for the free sub promo. Lol I don't live here, and probably will never use the damn free sub cards. The subs are amazing here. I stop in here everytime I drive through! Ten times better than that Jimmy shits place! read more

Got one of our order wrong then took the sandwich apart and then a rag used to clean touch one of the sandwiches, mind you their was no rush, I can excuse the messed up sandwich but the rag touching the food! read more

I've only ever eaten their cheesesteaks- both the chicken and beef cheesesteaks and would say they're probably the best in town. However, it seems like they have 6 different variations on their cheesesteaks and they're all pretty much the same w the variation being that one has a spicy aoli sauce, some of the others have portabella mushrooms, and some just have grilled onions and peppers, also you can add all of these things individually so I'm not sure why they need to have names for all of the variations. Anyway, that's advice for corporate. Their sandwiches are pricy, but huge and filling and the meat and veggies are always fresh not frozen. read more

Went because, cheapskate that I can be, one of our subs was free and 2 others just $3.00 each. It was their grand opening promotion. We had 2 Original Italians and a Chicken Bacon Ranch. All proved to be packed with fresh, quality ingredients (yes - not just fillers, meats and cheeses abounded), on fresh bread, and served by an upbeat staff. One of the things I loved was watching my meats and cheeses being freshly sliced while I watched my sandwich being built. Can't get much fresher. The "Mike's Way" option proved to be spot on after adding a few hot peppers. Their promotion served it's purpose. It convinced me there is a worthwhile "Sub Chain" out there in fast-food-waste-land. read more

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Highly would not recommend if you are a person of color. The staff ignored me for about 5 minutes until the took the woman's order behind me; then proceeded to finally ask what I wanted then made me pay before I even told them what I wanted on my sandwich. Almost took the woman behind me payment before me until they said "I don't care here I just need someone to pay for there stuff". I think said I wanted more on my sandwich besides meat and cheese. To be meet with a sign by a worker then was rush to answers what I wanted on it. She rushed me so much she was barely hearing what I was telling her.This was my first and last time being in a jersey mikes . read more

I spoke to the owner Jon and he was compassionate to my concerns and will follow up. I appreciate he took my call and the time to talk to me. He is going to look further into the situation but I can say I was pleased with his response. read more

Absolutely delicious sandwiches! The service is amazing and the workers are super kind when making my order. I love jersey mikes and I have no bad things to say about this! So tasty ! read more

Went there and ordered a hot sandwich and took them 20 minutes to make it and then didnt even get an option to put any toppings on it like tomatoes or lettuce. Granted they were busy but still no excuse for a forced plain sandwich. Wont be going back there ever again. read more

So good! I had the Philly cheesesteak, and it was delicious. Service was quick, and everybody was very friendly.

Great response by management via a phone call and a couple great coupons were sent to me. Changing rating to 5 based on their response. I really do like the quality and taste of their sandwiches! read more

Finally tried it. Had high hopes. Got the chicken cheese steak. Borderline gross. What little flavor there it had was bad. By the time I got home the bun was soggy. Brownie was good. FYI This is my first 1star review read more

So this is past due but figured I would get it done we went on one of the first couple days they opened up. We love it! I like it better then subway!! And the management r awesome Friedly ppl! We have been back plenty of times and getting a lil to long about time to stop in again! Keep it up guys! And treat them employees right!! With out them u won't have that great business going! Keep it up JMS great falls!! read more

Best Sandwiches in Town!! I usually order the tuna, and it is amazingly fresh and spot on. The rosemary bread is amazing. My family usually orders Italian and they are equally as amazing. read more

I was so surprised, thankful and grateful that the staff working today went above and beyond to make me a sandwich. I do not consume pork or pork products and the meat and cheeses are sliced on the same slicer. When I asked the staff to clean the slicer in Portland OR where I reside, they simply said no we cannot do it. So I crossed Jersey Mike's off the list of places where I can eat. My options are already limited because many restaurants mix pork with beef products. So, when I walked in today with a friend to get her a sandwich, Jensen (the Store Manager) asked what I would like and I said nothing, thank you. He proceeded to make the sandwich for my friend. He was so friendly, so I decided to ask the dreaded question. I would love to get a sandwich if you could clean the slicer because I do not eat pork? Without any hesitation and with a smile on his face he said absolutely. He then proceeded to clean the slicer and I was in absolute shock. Good shock, that is. Then as the sandwich moved down, I asked the next person if they could change their gloves and Jensen told his staff, not only to change their gloves, but to clean the cutting board and clean the knife that is used to cut the sandwich. I cannot tell you how this made my day. The team here is fantastic and I know that when I come back to Great Falls I can eat here. Special thank you goes to the entire team, Jensen and Karen (Managers), Coy, Abby, Maddy, Kensey, Chris and Nathan. Thank you from the bottom of my heart for not making me feel like an outcast. Thank you for a wonderful experience. This store represents the definition of what customer service stands for and is. read more

I was really looking forward to this place and was really disappointed after the few times I've tried it. The sandwiches have little to no flavor and are over prices read more

We have really enjoyed their hot subs. I am sorry that I didn't take the coupon that I had.

I love their sandwiches..I have eaten there 4 times and have tried 4 different sandwiches and I have loved all of them..very friendly

We specifically went today to support a new business in my ever ending search for an Italian sub like I remember growing up in the 50s. Was a little apprehensive because of the long lines, but discovered I could order online. Decided to sign up on Jersey Mike's website and saw that we could place an order online for pick up - it was really easy once I figured a few things out. When we arrived, they were packed, but we were still able to find a parking place. Walking in, all I could see was a line, and then I saw the magic words "Pick Up" a very large wire rack to my left with lots of Jersey Mike's bags on the various shelves -- I walked a bit slowly to sort of get the lay of the land to see exactly what I had to do next -- a much younger customer zipped right past me, went over to the big shelves, found her name and took her bag and left. Couldn't have been any easier than that. Now the food, I had a #13 and added banana peppers, requested no salt. It was PERFECT - not quite like I remember as a young girl, but perfect all the same. And, the best one I've found in Montana. My husband had a #7 Turkey & Provolone - he really only wanted a turkey with tomatoes and mayo...which was exactly what he got, and he was really happy. The nice part of all this is that you can really order what you want, because we eat very little bread, we were happy to see that they also offer tubs and wraps. Looking forward to trying both. We know that the long lines that happen whenever anything new comes to town will die down, but it was really nice to see so many people out. The staff were absolutely great, I watched for a few minutes, and it was very impressive. After the week the employees had with a grand opening, they were happy and apparently still speaking to each other and smiling at the customers. Each and every customer was also thanked, which is refreshing. I feel this is an excellent addition to GF, and I'm sure that guests at SpringHill Suites are also happy to have another option. (Also, apparently Jersey Mike's is a big supporter of Special Olympics and all sales - not profits but sales - at each location was being donated to Special Olympics in our opinion, that alone is a reason to give Jersey Mike's a try.) read more

The food is good, but the service is terrible. Second time in a row that I have had to wait wayyyyy too long to get my food. Not so bad if you are getting a cold sub, but if you want something off the grill you should bring a snack because it's going to be a while before you eat. My last trip to this location. read more