Shoutout to Austin at this Jersey Mike's (Conyers Location). He was essentially running the front by himself -- one coworker was in back, another was helping some with to-go orders -- while dealing with bread still coming out of the oven, bacon still cooking, having to grab meat from the back, ran to get small lids which were also out, etc. It wasn't easy but he handled it like a champ. He kept things moving and stayed on top of every customer without missing a beat. The owner / corporate should take notice and make sure he's treated well and compensated for it. And get him some help! That kind of work ethic is rare. read more

The experience was terrible. I placed an order online, drove to the location and it still wasn't ready. I prepaid and didn't get my order. I waited well over an hour and never received my food or my money back. I went on Friday and left empty handed. I will not be going back read more

The employees were both rude and completely lacking in any care for what they were doing. They also were extremely slow. I pre-ordered my food and when I got there I still waited for over 30 minutes and all I asked for were two 6 inch subs without any picky specifications (just normal toppings.) When I calmly mentioned how long I had been waiting the person just shrugged. I do not recommend this branch. read more

Since when do your employees yell from behind the counter "thanks for wasting my time"! I ordered 1 sandwich for my husband and used to frequent your shop. Waited forever even though 1 other person was with me inside. Apparently online takes priority... They insisted I said regular and my husband always eats a giant. They tried to give me a sandwich I didn't order and when questioned it the all just looked at each other. No sorry no nothing. I assumed the we're making me a new one but NO. Gave me the 1st one they made and just made the second half. WTH So no one is cold and other hot. That's it IM DONE plenty of other sandwich places in the town!!!!! read more

They accommodated me last minute for the Super Bowl (within 2 hours of) and the subs were great!!! People were asking who made them. They thought they were homemade! read more

If I could give a lower score, I would. This was by far the worst experience I've ever had at a Jersey Mike's. The music was blasting so loudly that I couldn't even hear the employees, and communication was nearly impossible. On top of that, the employees had a complete attitude -- it felt like they didn't care about being at work, helping customers, or providing even basic service. The overall environment felt disorganized and poorly managed, which points to a clear lack of leadership at this location. The entire experience was disappointing from start to finish. I won't waste my time coming back to this location. read more

super slow. the workers were literally high. sandwich was not good. good news is that five guys is next door

Horrible customer service. Food was wrong and when I asked for more than just a remake because I had to drive all the way back I was talked to disrespectfully by the GM himself. "Wanna bet you are going to jail"? Because I used a curse word not even at him just speaking . He was so scared all he kept saying was he is going to call the police. Pretty pathetic. Seeming this location has 2 stars I'm not alone . read more

Shoutout to frank for turning this place around. New management, great food, and great hospitality. Conyers come back and try this place again. read more

Terrible customer service, employees moan and groan about making food and doing the job they applied for and accepted.

The only jersey mikes location that I've ever been to where I had a horrible experience. The staff is rude and act annoyed that you're there. Would give 0 stars if I could. read more

I frequent this place at least once a week. I usually order pnline. The subs are usually good, but there are times in which the staff did not follow my customized sandwich. I usually get an Italian and add lite mustard. Sometimes I get it drowning in mustard. I customized my Pastrami online and they rarely get it right so I walk into the store to order. LAST NIGHT I WENT IN TO ORDER PASTRAMI. I WAS TOLD THAT THEY WERE OUT OF BREAD, BACON, AND ONIONS. THERE WERE BARELY ANY CANNED AND BOTTLED DRINKS. DISAPPONTMENT. read more

Once again a terrible experience. The employees do not treat me as if I am a Paying customer . They did not complete my order correctly the first time and when I asked them to correct it they acted as if I was giving them a hard time. I have been having issues with this location for a few years now. read more

They are not sanitary they cut their meats now as soon as they can I have witnessed employees sneezing around food leaving all the meat out of the meat case while they clean the meat case for over 20 minutes just nasty I am done with them there is not even a corporate number you can call to make a complaint I will alert the health department in this state about the one I went to. read more

One of the worse Jersey Mikes I have been to they do not make the sandwich like the other JM's. Light on the lettuce and meat. Tried to give me burnt bacon. Service and attitude bad. Trust me do yourself a favor and skip this place. They have a few bad reviews but it doesn't seem like they are coaching are making the changes that need to be made. read more

All I can say is that the two times that I've came into the Jersey Mike's location in Conyers, GA, I've had to wait..What made the wait so pleasant is that Demitrius Bates has always been pleasant and kind while working in the restaurant alone. Jersey Mike's is Blessed to have an employee like Demitrius Bates working for it. He's working in here alone and is doing it with a smile and pleasant attitude.. read more

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One of the worst customer experience I have ever had. I didn't even get a chance to get my sandwich because I lost me appetite. And this was my first visit here. The manager and one of her team members were so rude, I was in shock. Save the time and just go to the Five Guys next door! read more

I placed my order through door dash. My order is in the pictures. Instead of the #55 which is CHICKEN I received a steak philly with two brownies (I paid for cookies) and two bags of chips I did not ask for. They basically just threw whatever they wanted into my bag and to make matters worse when I called to try to get my order fixed the numbers goes to voicemail automatically. Poor business, I won't return. read more

Jersey Mike's Subs - Fast Food Near Me - Conyers, Georgia

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I was excited to try jersey mikes after seeing an advertisement. We walked in to boxes stacked on the floor and dirty tables. When they made our sandwiches, they put the bread on the counter, and used the same gloves as they used when they rang us up on the register. The bread was laying right next to the register on the bare counter. I looked down and flies were coming in. I was uncertain what to say and extremely uncomfortable. We got our sandwiches and left. Won't be back. I hope we don't get sick. The paper to wrap the sub was directly underneath the counter there was no reason for the health department issue other than management not training the staff. We use to own a restaurant. The kids working had no clue what they were doing. read more

It was lunchtime on our way to see my mother in law, so we ordered sandwiches from Jersey Mikes. Ordering on the website was easy and I was able to customize the order as well. Our order was ready when we arrived. It was hot and fresh and tasted great! Perfect lunch for on the road travel. read more

Friendly and gets orders fast and efficiently to customer. Delivered still hot and driver is always friendly.

since it won't let me post a photo of my sad sub I'll just describe it. I ordered the Philly. The bread was hard and there's was hardly any meat in it. And where's the cheese? So sad read more

My favorite sandwich place ever. I forgot all about subway. It's just something about the way they make my sandwich.

The service was horrible .come in store ignored 30 minutes..no customer service at all Lady at counter was horrible!@!..never come back to this store.. read more

1st let me say Jersey Mike's is my favorite sub spot. However the one located in Conyers Ga at 1550 Hwy 138 has the rudest manager. My husband went in today purchased two subs total spent $30, I don't mind paying for a quality service and product. The Giant #13 he purchased he requested white American Cheese because I don't eat provolone. He got home and the sub had provolone on it. We back because i couldn't eat. I waited patiently for the manager. She continued to ignore me. Finally I said excuse me, he just purchased this and it was made with the wrong cheese. I said he asked for White American Cheese and you put provolone on here. She said he didn't ask for White American and you don't know because you wasn't here. I said I was on the phone with him and heard him ask. She I just wanted her to correct it. She then said I will give you your damn money back. Why are cussing at me ? She refused to remake the sub, ok well can I get the correct cheese? She said all I am doing is giving you your damn money back. I have been the store before when she treated other customers rudely. So this just must be how she operates. She is really bad for the brand and they will loose business because of her. She refused to give her name. So I took her picture and she smiled for it and said f-u! She even Terrorizes her employees. The way she speaks to them. I love Jersey Mike's but this location gets a F for customer service. read more

Jersey Mike's Subs - The rudest manager to both customers and her employees. - Fast Food Near Me - Conyers, Georgia

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Love the Jersey Mikes sandwiches, but the staff today, October 2, 2023 @2:50pm, was very rude. I placed a curbside order and had to go into the store to get my food. The young lady told me she didn't have time to bring my food to my car, but there were no customers in the restaurant at that time. I'm giving it 2 stars only because the food was ok. read more

I enjoy Jersey Mike's Subs. Unfortunately, when I support my local Conyers location, I am dissatisfied. On a couple of occasions, I've ordered subs to be delivered, and the order is incorrect. When I call to discuss my situation, no one answers the phone. I've reached out to corporate,but they refer you back to the store. There is no follow-up and no resolve. This is disappointing and frustrating. Once again, I'm left holding the bag ( with the wrong order). read more

Great great great. Slow slow slow. The food is good yet be prepared to wait forever

I ordered a giant kahuna chicken philly from this location back in February 2019. When I got to my final destination,I found that it was prepared with steak, which I don't eat at all. I called the manager who took my name and number down and said they would remake my order during my next visit. I returned to the same location to redeem my free meal about a month later and there was a hand written sign on the door that said "sorry we are close". Yes close, not closed! Smdh. Two days ago I contacted this same location, which had finally reopened, to get my remake. I was told that there was a change in management, the former manager was no longer with the company and that they would take $2.00 off of a repurchase???? This is completely unacceptable so I had the employee (Aisha?) contact the store manager. She called me back and said that was all they could offer. I spent $14 on a sub plus a drink and chips and could not eat the sub due to their error, then the location closed due to horrible management and has now reopened with poor customer service and I question the new management as well. Shame on Jersey Mike's Conyers, Ga. I will be posting this review on all forms of social media and expect a credit for my order, bad experience and inconvenience. read more

I love Jersey Mikes, but this location is the worst ever. It's always something at this location when I order for myself or just come with a friend. On my last visit on Sat, I placed an order through the mobile app. When i arrived, my mother decided to get a sub, so I join the line. As I am waiting, I notice the guy making an online order and it was right around the time mine was to be ready. I noticed he left off some ingredients, so i said....sir If that sub is for Arika, then you forgot to add oil, vinegar and oregano. He doesn't even look up and responds rudely.."well then its not for Arika". I was like Oh..ok I was just making sure. He proceeded to make the sandwich, places the missing ingredients in little containers and places the sandwich at the register. I have him remake my sub and my moms. When he finds out that he just made the sub i ordered online, he tells me that my sandwich was already made and in the bag. I said well you told me that wasn't mine. Also i noticed that the sandwich he made for the online order had less meat. The second one he made had much more, so beware...they skimp on the meat for online orders. I told him i wanted to switch and get the one that had all the ingredients on it. He saids no and that he had already made my sandwich and put the ingredients on the side. I told him i didn't want the ingredients on the side. I ended up asking for a refund but forgot that i used shore points, so i took the sandwich and then tried to pay for my moms. He refused to let me pay for a sandwich that was already made because he said I had an attitude. My mom said that whatever just happened with him and I had nothing to do with her. He told her he wasn't going to give her the sandwich and he proceeded to work on the next person's order. Needless to say, I will never be back. read more

Jersey Mike's Subs - This man right here is so rude. Poor customer service and the sad part is, I think he was the manager on duty. - Fast Food Near Me - Conyers, Georgia

I love Jersey Mike's. However, the location in Conyers needs to change a couple of things. When using gloves, the purpose is to be sanitary. If you are making my sandwich with gloves, you shouldn't touch the cash register or other things and then touch my sandwich again. Also, the sandwich could be prepared on the paper and not the counter. I won't be back until I hear of that changing. read more

I went to the location in Conyers I was watching them make my sandwich I noticed they never clean the station after making any sandwich before making mine so I ask them to make my sandwich over and I want them to put it on the paper so it's not on the surface where they had made several other sandwich before mine , when I asked for the manager she was very rude and unprofessional in how she answered when I told her about the way the make sandwiches and not cleaning the surface after making other sandwiches before mine I did call there cooperate office and complain they were very nice and even send me a free meal card however when I went back there I did see the same practice I had to tell them to put my sandwich on paper before making it they did but I won't be back there ever again read more

This was the second time I visited this Jersey Mikes in conyers and the service was awful each time. The first time I excused it for the fact maybe they were having a bad day and that happens to all of us. We were ignored for a very long time and no words were exchanged as to how can I help you or thank you either. Well this time not only were we ignored the whole time we were there, we left without even ordering. The rudest, poorest service I have ever encountered. I have been to a lot of Jersey Mikes and this one is awful. We don't expect a lot just take our order or at least acknowledge us. Maybe be courteous and let us know you will be with us shortly...this was the lady in charge so no excuse...We visited on June 1st 2023 at 12:00pm read more

I have been a patron of this location for the last two years and up until recently I have been a pretty satisfied customer. Yesterday was the last day I will patronize this location until there is a new manager in place. The last few times I have eaten here I have not seen Jamie, who was to my knowledge the manager of this location. I have no idea what the name of the man is, that has been there over the last few visits, as manager, but I can honestly say that after what I have observed and what happened to me personally, yesterday, he needs to go. I was there to dine in and when it was time to dress my sandwich, the young lady on duty asked if I wanted it Mike's Way. I told her no, I wanted to change it up a little. I wanted it MY way. My way is that I like to have extra onion, FIRST, then the tomato, with the salt on the tomato and then LIGHT lettuce on top. I don't like a lot of lettuce. I also prefer to have the oil and vinegar on my bread because when it gets dressed Mike's Way, the O&V gets applied over the top of the tomatoes and all it does is run off the tomatoes, onto the wrapper and it is messy to eat, and my sandwich really doesn't taste like it has much O&V on it. That is the way I have been asking to have my sandwiched dressed at this Jersey Mike's, as well as others all the time. NEVER had a problem with this request until yesterday. The young lady dressing sandwiches was apparently rather new and at first she wasn't sure what I had asked for, so I explained it to her again, and she fixed it for me up to the point where I was going to ask that the vinegar be applied to the bread , when the manager (the man), came over, next to her and proceeded to tell me that in the future, my sandwich HAD to be dressed in the order that the condiments are set up, being lettuce, onion then tomato. At this point I said no, that's not how I want mine made, I like it in the order that I requested and he again, said NO, the toppings have to go on in a specific order. Really? REALLY? I then told him that I had been coming to this location for some time and that it had never been an issue with anyone else, so why now? He again said, that moving forward this was the way that my sandwich would be dressed. I could not ask for any special order. So that's when I told him to just forget it. He could keep the sandwich and I was done with him and this location. He yelled at me when I was almost to the door and I mean yelled at me, "And don't come back", which I responded "Don't worry, I won't be coming back here." I'm sorry, but I was a regular customer here way to often, and for me to be paying anywhere from $13 to $16 for lunch, to be told that I can't ask for my sandwich to be dressed a certain way. I try not to make a big deal of things and consider myself pretty easy going for the most part, but this was absolutely ridiculous. It's my sandwich. I'm the one eating it. I'm the one paying for it. I should be able to enjoy my sandwich the way I want it. Period. No one else has ever told me they can't accommodate my request. This is the same person, who, as I stated earlier is obviously the new acting manager or owner, has treated other customers in less than a customer friendly manner. Up until yesterday, I was trying to give this man the benefit of a doubt regarding what I had witnessed at other times, thinking that I just didn't have all the facts, so I didn't want to pass judgement. Yesterday, I came to the realization that it is him, not the customer. If I could give a zero rating, I would. read more

This is for the Conyers GA location. This is for the franchise owner. I came in the store and ordered a turkey sandwich with American cheese. First, the sandwich maker grabbed a piece of turkey that should have been discarded 5 uses ago, it was down to the knuckle on the slicer. I asked for a new turkey roll, for fresher meat. The sandwich maker looked at me and said well what do you want, ALL ATTITUDE!! I just wanted the meat she would have used if she was making a sandwich for herself. She grabs the meat back off the bread and puts it back in the cooler, as if she was going to use it for the next turkey sandwich request. She grabs another piece of meat that should have been discarded after the last sandwich she made with it and proceeds. At this point, I am just ready to go. She then asks me, do you want it Mike's Way. I say, No, I would like lettuce, tomatoes, onions, oil, and seasoning. Specifically saying no vinegar! I see her grab one bottle and shake, shake, shake on my sandwich. Then she grabs the next bottle and shakes, shakes, shakes. I say, did you put vinegar on the sandwich, she says yeah, that's Mike's Way. I say but I asked you not to put vinegar on it. She then proceeds with a SUPER ATTITUDE to remove the lettuce dripping with vinegar as if it didn't get on any other part of the sandwich. At this point, I said you know what, I don't want this sandwich and proceed to walk out past the Manager, who laughs at me as I walked out the door. I can understand the sub par experience from the sandwich maker, but the immaturity of the Manager, who should have tried to save and make this experience better (witnessing the whole ordeal) acted like a kid and not a leader, condoning her employees behavior and adding poor leadership to the experience as well. I will never visit this location again, until it's under new management! read more

Poorly managed. They get busy and forget about pickup orders and delivery. The solution is called MANAGEMENT! Managers should be able to get through busy times without neglecting a whole type of customer or they shouldn't be managers. A tenth grader can manage during slow times. Today there was at least four people behind the counter and no one could take 20 seconds to take an order to curbside. GO TO FIREHOUSE! read more

Came here because Taco Bell refused to even acknowledge me. I was helped right away by this younger gentleman. Made my order right away. Was fresh and delicious. Thanks! read more

This is my second time here this week. I am transported to Philadelphia eating a real hoagie! So good!! Fresh sliced turkey and provolone! I will be back! All the workers were very courteous and one remembered me from the other day. Glad it is close to where I work. Perfect lunch! read more

I did online at 1:02 took them to 1:44 to get my order complete... they never even started on my order until I got there.... and then they lied and said my order was complete...while they was making it. read more

Got 2 sandwiches from here the other day. The good, sandwiches were good. The restaurant was clean. The employees are nice. The down side, price. Expensive for the size. No atmosphere at the place. read more