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    Jersey Guy Automotive

    4.1 (8 reviews)
    Closed 8:00 am - 5:30 pm

    Services - Jersey Guy Automotive

    Check engine light

    Engine oil light diagnosis

    Auto general diagnosis

    17 More Services

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Oil changes

    Auto repairs

    Auto brake repair

    Auto engine repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Vehicle towing

    Jersey Guy Automotive Photos

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    Recommended Reviews - Jersey Guy Automotive

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    3 years ago

    Helpful 3
    Thanks 1
    Love this 4
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    13 years ago

    Helpful 4
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    Love this 1
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    9 years ago

    Alex was my mechanic & he was reliable and very fair. I can't find find him anymore. Alex where are you? Plse respond

    Helpful 0
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    11 years ago

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    11 years ago

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    17
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    1

    12 years ago

    Helpful 5
    Thanks 0
    Love this 1
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    698
    24
    9

    11 years ago

    Business owner information

    Photo of Alexander B.

    Alexander B.

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    10 years ago

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    Ask the Community - Jersey Guy Automotive

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    Somerset Hills Towing

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    I have never experienced such poor customer service (or lack there of!) by a company…read more My husband was in a car accident and this is the company who towed his car. Not only was the dispatcher rude, but she was unable to tell me if they actually had our vehicle or where it was located. She sent my call to the tow yard and my voicemail was never returned, nor our car's possession confirmed, by Somerset Hills. We drove there after the accident and saw the vehicle for ourselves but there was no one in the office. I proceeded to call and leave 9, yes NINE, voicemails with them (after going through a variety of dispatchers, all but one of whom were very rude and unhelpful), only one of which was ever returned. They held our car for far longer than was necessary, requiring my insurance to issue an extension on the coverage of how long they cover the "holding fees" by a non-approved tow yard - purely because neither I or the insurance could get anyone to speak to us to grant permission to release the vehicle and then to coordinate releasing the vehicle to another company. The only call I received back was about having to fill out paperwork and once I sent it back, along with a clarifying question, again no response and again more unanswered voicemails. Ultimately, my husband had to drive 40 minutes to their location to speak to someone, in order to get our vehicle released. In the ten minutes he was in the office, the phone range 5 times and not a single call was answered while the employees stood around talking to each other. I cannot NOT recommend this company enough and am very thankful for my insurance for pulling the final strings so that we could get our vehicle out of their possession.

    Zero stars. Criminals. This company has been holding my car hostage for a month. I have sent them…read moreEVERYTHING they need. I have left voicemails begging and pleading. I have written emails. They do not respond. My insurance company eventually said they could no longer cover the cost as it has been 24 DAYS. My claim rep said he could not believe how this was legal, tried to get his supervisor involved, called them every hour for days on end leaving voicemail after voicemail. Had to call the police department to get my car released!!!! They turned down everyone from my insurance company with no basis!! This cannot continue and I agree we must stop this from continuing to happen. My car was sent here against my will and it's only made the entire experience so much more of a nightmare!! SERIOUSLY I do not wish this on anybody!!! It has caused me so much extra stress and anguish on top of the accident I had..

    Quality 1st Towing

    Quality 1st Towing

    4.2
    (26 reviews)

    My relatively new car ran into a snag with the battery and I had to work with Mazda's Roadside…read moreassistance to get my car towed to the service center. Mazda collaborated with AAA and that's how Quality 1st came into play. Right from the time my towing was scheduled, an associate promptly called to inform the timing of the pick up and later when the towing driver Lucky Singh showed up, he handled the car so well and got it dropped off at the service center ahead of time. The owner was nice enough to follow up on the service to get feedback too. I'm not sure of the pricing since my car is still under Mazda's warranty but their service was spotless and professional. Highly recommended.

    Quality 1st Towing helped me out tremendously. I was on my way to PA from NY and my vehicle broke…read moredown on me while driving on the NJ Turnpike and I had family with me as well. I called my insurance company but the company they provided couldn't assist me as I needed the car towed back to NY. After doing research and seeing good reviews, I decided to give Quality 1st a call. The dispatcher, Peter, who I spoke with was very professional and courteous. They were ready to send out a driver within 30 mins. Unfortunately I was not ready as I needed to have the vehicle moved away from the turnpike through Emergency Services and needed my other family members to come with another vehicle as I had to transfer my personal belongings and family safely. After informing them I was ready, they were still able to have a driver out to me within 30 mins. The driver Chris (I believe this was name, apologizes in advance), was quick and took care of things right away and carefully. He brought my car safely back to NY. I would highly recommend this company as the service was great and pricing was reasonable.

    Value Towing

    Value Towing

    3.0
    (10 reviews)

    I was skeptical about using Value Towing after seeing the 1 star review on Yelp. However, my car…read morewas disabled and the two auto shops we contacted recommended Value Towing. (BTW if you need an auto repair shop, A&A Auto is fantastic!) We called Value Towing and asked for the cash cost to tow from our house to the shop. We were told $100 and the truck would be there in 30 minutes. The truck came promptly in 30 minutes, he towed the truck, and we paid $100 cash. It was easy and done. No problems. The driver was friendly and professional. We would definitely use them again.

    PLEASE STAY AWAY !!! I had my car towed by police and this…read morecompany was assigned to handle it. When I went to pick it up the first day, an employee told me I couldn't get it because it was after 4pm, which I understood. As I was leaving, I took a photo of my car from a distance, and the employee started yelling at me and threatening to assault me. I left to avoid any escalation. When I came back the next day to pick up my car, I found a fresh scratch on it that was not there before. I strongly believe it was done intentionally by the same employee as retaliation for what happened the day before. On top of that, the police release specifically stated the car was to be released by tow only, yet the company allowed me to drive it off the lot themselves, directly violating the police's instructions. I will be filing a formal complaint with the New Jersey Division of Consumer Affairs regarding both the property damage and the employee's threatening behavior.

    Jersey Guy Automotive - autorepair - Updated July 2026

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