Went to Dr. Perlmutter's office for ongoing sharp pain in my right heel. X-rays taken a week previous showed a small bone spur, and my primary Dr. referred me to to Dr. J.
Scheduled an appointment Friday, 4/19. Fifteen minutes before my app't, as I was leaving home, I developed a sudden vehicle problem. Called his office to notify them and was casually told by Danielle, "Don't worry about it.If you can get here in 45 minutes just come in. If you can't, call and I'll squeeze you in Monday. No problem." Well that was a pleasant and unexpected reply.
I managed a quick repair and arrived a half hour later.
As I entered the office and went to sign in, Dr. J. happened by, gave me a real 'Hello," and called for Danielle, his Office Manager, assistant, secretary, Tech, scheduler, and all around chief cook and bottle washer.
Introduced myself and I thanked her for getting me in so quickly.
As I watched and listened to the office at work I realized that this was a place I was lucky to find. The Dr., the patients, Danielle, and all their interactions spoke of a well oiled machine that was taking care of all its business with amazing efficiency. No frowns or grumbling anywhere. Everyone looked happy to be there.
Shortly I went in to see Dr. J and immediately recognized a man of decades of experience and a consummate professional in a field where
I had always found disappointing results.
We took x-rays and the Dr. squeezed and pinched a few pain inducing points.
Turns out the small spur is not the problem, but our familiar nemesis
Plantar fasciitis has come calling. Pronation, years of working on concrete floors, being 73 year old all contributed. This diagnosis took all of five minutes, and was delivered in layman's terms so I had not a single question to ask. He then offered a choice of two viable remedies and we were done.
Returned today for my choice of orthotic inserts which I'm now wearing.
An amazing improvement instantly.
As a side note, the great work done by Dr. Perlmutter was done so soon after the diagnosis that I couldn't figure how he coordinated all of it so quickly and efficiently, And then I discovered the secret hiding in plain sight.
As I mentioned before, her name is Danielle. Not just an employee, but an integral part of Dr. P's operation. She's that person who can communicate flawlessly with Dr., patient, and scheduling issues.
And it doesn't hurt that she's beautiful,quick with a smile, and professional. read more