Rodents had chewed through the wiring to my HVAC unit and, in the process, shorted it out…read more Apparently some of the wiring they needed to splice together to repair the rodent damage was in a very hard to reach spot - so far up that they almost had to pull the dash to get it rewired. But their mechanics worked hard to get it done without having to pull the dash, saving me hundreds of dollars. When I turned the new unit on it sounded like a single engine prop plane was under the hood. Mike showed me the problem, which was all the paper the mice had stuffed into the blower unit. In the interim between when the HVAC unit blew and when I took it in to Prairie Road, mice had nested in the blower unit. Mike tried to get out as much as he could and told me to go vacuum as much as possible, but that didn't help. He had his guys pull the blower unit out to inspect it, found a huge paper towel stash, cleaned it out, put it back together and, voila, the noise was gone! And they didn't charge me for that work, even though it was a separate issue from the HVAC unit. They just helped me out. which I really appreciated. Mike and Gina are both very helpful and I feel like they really had my back. I will definitely make them my regular shop.

I have a Dodge Durango SRT so I've always have taken every vehicle I've ever owned to the…read moremanufacturer dealership. Lithia Dodge out n out lied to me for over 2 years on a part. It wasn't covered by warranty but containued to tell the the part wason back order. Totally lied to me vs telling me it wasn't covered???? What's up with that. So decided to try a locally Owned business When I walked in I was greeted by Gina, NO WAITING just a great greeting n knew I found a great place to have the "BEAST" Serviced and takin care of. Had oil change n tire rotation and a inspection of the vehicle. Seems like a honest facility. Called when it was done vs me calling. These people did a great job and was finshed when promised and Gina called me!!!!

Amazing experience! Super friendly, super efficient staff got me in and out in less than 90 minutes…read morewith no appointment and at a very reasonable rate. I won't go anywhere else in the future.

Another excellent experience at Joe's Garage. These are my go to guys for auto repair. The large,…read moreexperienced crew did a great job replacing a remote wiring part, or chew toy for my local rodents .... Everything was done on time. Problem was quickly diagnosed, and part promptly ordered. They were ready for me at the time of my part replacement appointment. I was in and out in 30 minutes. The repair cost was very reasonable for the work involved. A great value all in all. My family uses Joe's Garage for their auto maintenance needs. You should too! I* highly recommend Joe's Garage for your alto mechanic needs. *Resident of Eugene for 60 years

wonderful experience! they were honest and quick! and kept in touch! They deserve 10 stars! I took…read moremy vehicle bmw to euro Asia first which I was quoted 6,300 for valve cover etc they said I needed a oil change in which was done the day before and that I needed brakes at 15% which was done the year before! i Think they thought they could take advantage of me! Then I bring it to absolute automotive! They replaced my valve cover and even replaced my tail light for 1/3 the price! They said I had 75% life left in my brakes! This will be the only place I will go from now on! Thank you!

Charged $450 to replace a blower motor even though they couldn't get it to work. Then tried to…read moreblame us saying it's because we didn't ask them to diagnose the issue, just told them the motor needed replaced. We assumed they would do their job correctly but they charged us for 6 hours on a job that shouldn't have taken more than 3, killed a replacement blower motor and still didn't know why it happened. Ended up paying over $500 for an oil change, the main issue we brought it in for wasn't solved and they blew up a $150 part. Not only did they over charge us, but were rude in the process. I would not recommend them to anyone.

What an amazing bunch of humans. Our car broke down (serpentine belt on Mercedes glk350) on our…read moreroad trip from Canada. These folks were kind enough to let us tow our car in on a Sunday after they closed. They figured out the issue and got it fixed within 2 hours and had me up and running. The price was extremely fair for the service provided and overall a great value! They saved our road trip. Highly recommend!

Notice a weird sound while driving my ford fusion, called a few places and then coming across…read moreemerald performance. For a last minute to check my car and they saying my rear brake pads and rotors are done for. They give me a good reasonable price and got it done quickly on a Sunday! Will be coming back again to get more work! Thank you again :)

My father used this mechanic and, at first, it went well. But this guy Mike and his partner…read more"Nettie" (not sure if that's the correct nam) are unresponsive after weeks of poor communication. my father hired them to a carrier bearing and look at his u joints on his pickup, which is his main means of earning an income, and they took his drive lines and never returned them. He has asked for them back with text and calls MANY times over the course of the last couple weeks, and they do not even answer calls or reply to texts with anything other than false promises that he will return the call later. At this point my father has been forced to spend thousands of dollars on new drive lines, and lost over a month of income from doing business as a contractor. I want to warn anyone considering us this company, please find someone ethical. If Mike calls my father and makes restitution (return the drive lines, and pay for some of his loss of time) I will update this review. This should be criminal, but unfortunately it seems it is a civil matter. We are very reasonable people and my father was personally and financially hurt by this company. The stress from this situation has caused us all to lose sleep at night.

If I could give 0 stars I would stay away from this guy. We agreed to do a job on a truck we gave…read morehim the money for the parts and after that no communication for a couple days so I called and got no answer for 24 hours then I decided to use a different number and he answered and had a whole story about this and that and why he hadn't gotten back to me so I immediately knew this was not the guy I wanted to deal with, it's been almost a week and he still hasn't gotten back to me or given my mom her money back. Don't use this company and it's a shame he's allowed to operate in Eugene very shady and obviously a thief

He price gouged then suddenly wanted to charge for $50 more for labor and whatever he wanted for…read moremiles and when I shared my truthful opinion he talked crap so here it is the entire conversation. Make up your own mind. Thank you.

Landon the owner, Talk me out of spending more money than I needed to.Gave me a great deal.I was…read morereal happy with his service, Highly recommend him.

DO NOT TAKE YOUR CAR HERE!!!! They will give you a big list of stuff that needs fixed ,like front…read moreand rear brakes! They said pads were at 2-3 mm. Got second option at Les Schwab and Midas and both said pads were fine and at 8mm!! Youve been warned!!!

DO NOT TAKE YOUR CAR THERE!!!! If I could leave a zero or no stars I would! worst service ever and…read moreI bought the warranty for repairs too which was pointless as well. I went for a basic oil change and they overfilled my oil which I didn't discover until I shipped my car across the country and started driving it and my oil lights came on and the car started sputtering. I called repeatedly and was told to use the warranty. Like WTH!? Living in a different state made it difficult to go in person to do course. My car hasn't been the same since!!!