Elite Care is an awesome car wash which is a one stop shop!…read more I've had multiple oil changes there, a brake job and a lot of car washes. They have a self washing bay you can use with your app which is super convenient and free vacuums. The staff is always friendly and helpful. Stop in today!

I got a used car of my dreams (I'm 65 years old) Finally! I wanted to get it detailed which for me…read moreDETAILED paid a lot of money and it looked ok, when I got it home and went over it, it looked like it was done by a stoned teenager! there was minor scratches which I pointed out to him, he told me he spent a lot of time trying to get it out but it wouldn't come out! NEEDLESS TO say 5 minutes with a bit of Mothers polish it wiped clean off! not worth the money!

Absolutely stellar service. They got us in last minute, we were from out of town with a rental car…read moreand got a flat tire. Everyone was so friendly they were able to patch the tire to get us back home. Awesome service.

Great manager. They always do good work. While in the waiting area for an oil change to be…read morecompleted, I watched the crew greet customers stopping in. They were kind to everyone. I'd been going to the same auto service shop for 30 years before the owner retired. Hunted around for someone I could trust for a couple of years, and decided to give Mr. Tire a try. Very glad I did.

I am very pleased with mid ohio automotive. They got my car an appointment with a week, fixed with…read moreno issues. More than reasonable priced. I will be using them in the future. Thanks Happy customers

I am new to the area and recently experienced some trouble with the AC on my 2011 Silverado. It…read morewas simply not blowing cold. I was in the neighborhood of one of the large retail muffler and brake shops, so against my better judgment, I decided to let them look at it. I was told by the manager that my AC compressor was bad and that I needed a new one. The manager claimed to be an HVAC expert and quoted me around $650 to do the job. I was not convinced, so I began to look for a local mechanic. I must say that I stumbled on Mid-Ohio Automotive with a simple Google search. Bryan (the owner) was very professional yet somewhat skeptical (based on his years of experience with HVAC) about the information I had received from the chain store. Bryan suggested I bring it in and let him take a look at it. I agreed. Well, am I glad I found this businessman! He did all of the diagnostics and advised that my compressor was working just fine. One possible reason for the AC malfunction could have been a bad contact with the temperature gauge. It's odd, but it is definitely not a faulty AC compressor. The AC is blowing cold now, so I decided that I am just going to drive it and see how it goes. If I experience trouble again, I am definitely going back to Mid-Ohio. In short, Bryan is honest, fair, and extremely knowledgeable. He will not advise you to do any work that does not need done. He uses only quality parts and should be recognized for his upstanding business practices. If you live in the Mansfield area and are in need of a mechanic you can trust, do yourself a favor and take your vehicle to Mid-Ohio Automotive at 85 S. Illinois Avenue, Mansfield, OH.

My car had to be towed to the shop and they did amazing work and quick too!! Thanks a bunch!!!!read more

I've been taking my cars to the Auto Clinic since the 90's. Just picked my Mercedes up to get some…read moreseals replaced on the engine, transmission flush and Serpentine belt. Excellent as usual, you always seem to get it right the first time. I never have an issue with the work they do, very knowledgeable and capable, I will keep bringing my cars here. In this job they over quoted the price, when I picked up the car it was less, very honest about their work, thanks!

went there, the couple that own the shop was super nice, service was great, only have $20 and they…read moredid it, great people.

I brought my car here for a full head gasket replacement, which is not a simple fix. This 12+ hour…read morejob involves removing the cylinder head, all intake and exhaust manifolds, and every associated gasket, meaning the entire compression system of your engine is being reset. By agreeing to do this repair, the shop assumes full responsibility for restoring proper cylinder compression. Instead of competent work, my car sat with exposed cylinders for a full week before they slapped everything back together improperly. Cylinder #4 now holds no compression at all; something that was perfectly fine when I dropped it off. This is 100% the shop's fault, and the engine is now near totaled. When I called to ask why the car wasn't working, they threatened me over the phone, claiming they would lien my car, and actually called the police to file a "no trespassing" order so I couldn't even attempt to retrieve my own vehicle. Instead of taking responsibility and redoing the work to give me a properly functioning car, they are trying to recoup time and money through intimidation, fees, or a lien and potential resale. This shop is actively pressuring me into a corner, refusing documentation, denying fault, and leveraging threats and deceptive practices rather than doing what any competent shop would: fix the car properly. Let me be very clear: the failure in compression is 100% due to their negligence. Anyone considering this shop should know that they will destroy your car, lie about the condition, and try to intimidate you to avoid taking responsibility. Your car, your money, and your safety are not safe here. Avoid at all costs.

I've seen the reviews praising Moore's Downtown. I'd place my money on their reviews being the…read moreresult of the owner's other business. We both know what that is, don't we? The owner is a hot head. Don't believe me? question him about his diagnostic skills or repair prices, you'll see. Be sure you keep all your receipts, because he'll try and get you to keep paying him forever if you lose one. Ask any repair shop in Mansfield about the owner's reputation. I did and have yet to find one that disagrees with me. They usually have their own story to tell about him. He's one to avoid. He seems rather unstable, just my opinion. Feel free to form your own.

My Experience with Firestone…read more I hate complaining, especially because I'm in the customer-service business myself, but I feel like I need to say something. I took my car to Firestone multiple times for the same issue. After several visits, I was told the problem had been resolved. I was driving to work when my car suddenly died. I popped the hood and noticed that my battery cables were loose. That immediately concerned me. How does something that basic get missed after my vehicle has been serviced multiple times? It also made me question whether everything I was told I needed during those visits was actually necessary. I called the store to express my concerns. I wasn't looking for anything unreasonable--I simply wanted to know why the mechanic missed something that ultimately left me sitting on the side of the road. I was told they would have to ask the mechanic and get back to me. They never did. I then called the 1-800 number. I was told an area manager would contact me. A month went by, and I never heard from anyone. I called again and asked to speak with someone above the area manager. Again, nothing happened. Eventually, after several calls, the area manager finally contacted me. I called him back within 30 minutes, but then days went by. When I finally reached him, I was told he was busy and given a very specific time several days later when he could talk to me. At that point, I was simply exhausted from trying to get someone to address my concerns. So I told him, "This isn't worth my time anymore. I'm done." His response was essentially, "I'm sorry to hear that." And that was it. No real explanation. No attempt to make things right. No effort to understand why I was upset. Eventually, it felt like they simply wore me down until I gave up. I'm not writing this to attack anyone. I'm sharing it because if you use Firestone, be very specific about what you're asking for, keep your paperwork, and write things down. Make sure you understand exactly what work is being done to your vehicle and why. Hopefully, someone else can avoid the frustration I experienced.

I needed to replace a single tire on my wife's car. Gavin got me in right away and did the work…read morehimself. I was out the door in about 20 minutes. Gavin was polite, friendly, and professional. An asset to the Firestone team!

horrible customer service!!! unless you want to get ripped…read moreoff go somewhere else... unless you'd like to be without a car for a month

I felt this business estimated repairs to my car at a cost that was unfairly High. The woman who…read moresits on the stool representing them at the door was very rude to me and did not seem knowledgeable about the business she's representing.