Awesome agent to have taking care of my business! Brian's office insures both my business and…read morepersonal policies. Him and his team are all pretty outstanding when it comes to any changes or additions I need to have done the same day. No matter which team member answers the phone, they are all great to work with and I never have to call back several times like with other offices. I would highly recommend to other local business owners!

Brian and his team were one of the friendliest insurance professionals I've ever spoken with! After…read morehearing that once you turn 25, your auto insurance rate should lower I decided that I would shop around. Asking my friends who they would recommend, I was given Brian's contact information. Brian was very understanding and very helpful by answering all my questions since State Farm was going to my 2nd insurance company I've worked with after I left my parents' insurance plan. My auto quote was significantly lower than what I was paying and Brian was not pushy at all. He even encouraged me to continue my research and that he would gladly answer anymore questions if I had any. That excellent service alone is well worth a look if you're in the market for a new insurance policy. Thanks Brian!

For me, Deborah is as good as state farm agents get. She…read moreactually spoke to me herself and answered my questions with respect and patience. I am glad she is my new agent. My policies are well kept with Deborah. Thanks!

I don't know about other services, yet I have been waiting for my check refund from cancel the auto…read moreinsurance policy over 30 days already, called in 3 times and she is still working on it.. I'm gonna call direct to State Farm today see what happen to my refund. I heard State Farm is a very good company but let me down with this tiny issue.

I've been with this State Farm for about a year now. They've got me set up with car and life…read moreinsurance, and I've never received anything but perfect customer service. They're always willing to be flexible on payment dates and all of the receptionists that I've talked to have always been really fun to talk to. Plus, State Farm was the cheapest out of like 8 different insurance companies that I checked out. Love State Farm!

I went online and found a cheap policy with another company but had nothing but problems with them…read more Finally bit the bullet and swung into this state farm office and ended up paying about the same price but also got renters insurance. Almost 2 years later and have had only a couple problems (which were fixed with a phone call). Its nice to call my agent and a real person (who knows me) answers the phone rather than a 1800 number. only regret is not switching sooner.

These guys really try their best to help us out. Including fighting their headquarters' corporation…read moregreediness. Highly recommended.

After much thought decided to change insurance companies .. I have been working Olivia and process…read morehas been great thus far.. She did a great job explaining and answering questions anojt rates and policy etc.

I was referred to this company from our NY Agent, being in property management and having clients…read moreacross the US it is great to get referrals for other agents, it takes the guess work out of everything and makes receding policy information and quotes extremely easy. Kate has been an absolute pleasure to work with and extremely promptly with email responses along with follow ups! Definitely recommend this company not only for service, but great communication.

This is a great team! Each time I have reached out they have helped me right away. Highly recommend…read morethis agency!

These guys are the absolute best!!! We love them and appreciate their professionalism as well as…read morethere prices. They are always courteous as well as prompt to give docs at the last minute... Elisa and the girls are in a league of their own:) Highly Recommend!!!

Scott Kizer has replied, he makes mention of this "hot price" for a quote not being what we (the…read morecustomer) expected to be 'almost every single time.' Aside from insurance companies generally trying not to payout if they can avoid it, what other than a price and coverage ratings am I going to expect from an insurance provider? While I may not be in the insurance industry I can read and do basic math comfortably. Statefarm costs me more for less coverage numbers, other company costs me less with bigger coverage numbers. Me. Customer. Me. Happy. Number. Small. If you actually intend to inform customers and help your customer base make a more informed decision, try providing an explanation that has actually information instead of fearmonger the unknown. Your reply does not contribute to my available information when considering a new provider in 6 months.

Bob and Gary are absolutely the best! They helped me find the cheapest auto insurance and business…read moreinsurance! If you need help with something, they are there to help you right away!! I would definitely give them more than five stars!

From the owner: Ensure that you're always prepared for the worst with inclusive insurance coverage from the…read moreMcConkey-Turner Insurance Agency. Serving Auburn, WA and surrounding areas, our friendly agents are dedicated to helping you choose insurance plans that are r

I was referred to Heritage insurance through my progressive direct representative…read more Fortunately for myself I reached out to a very knowledgeable and motivated agent named Michelle. Michelle was able to explain to me in much better detail the circumstances of my situation, and was my wisest courses of action would be to take. I highly recommend Michelle at Heritage insurance for advice and sales. For what it's worth I'm writing this review of my own free will. No one has fueled this besides me. Good luck!

They will take your money and then cancel for no good reason, for any foolish reason. The refund…read moreyou get is less than the amount of time you were insured by them. They try to give you a hard time when you call to ask about it, and it becomes clear that they were well aware and this is how the job is done, they make easy money like this. Eventually, they say it's non-refundable and state-regulated, etc. My advice to myself would have been not to sign up with them; you'll just lose money and have to look for something else anyway.

I have a theory - You never really know how good a company is until you have some sort of an issue…read more After 35 years of not having an at-fault vehicle accident, last week I backed into my neighbors friends car causing significant damage to the side of her low, fancy, sporty, well kept, newer vehicle. The damage to my SUV bumper was minimal. The same day I submitted a claim to State Farm online. That afternoon, I had a call from State Farm about the accident and received a claim number. The gentleman was going to call the owner of the car I'd hit after our call. Today, one week later, I received a call from my agent's office, Craig Romney, asking if I had any questions and if everything had gone ok. The car I hit is completely fixed and the claim closed already! I've been a customer of their office for 10 years. You get a real person answering the phone when you call, they're friendly and can always answer all my questions. Emails are responded to promptly. Over the years my rates have gone DOWN. THANK YOU Craig Romney's team for all your help over the years and making this claim beyond painless. MUCH appreciated!!!

Called this office, it was literally impossible to talk to Craig. Don't even try to make an in…read moreperson appointment. This office makes it extremely difficult if not impossible to do business with them.