We stopped in Yankton South Dakota overnight on our trips to Minnesota. When we got up in the…read moremorning our toilet would not flush. Doug came out right away fixed it in about an hour, did not charge us an arm and leg and we were back on the road in time to make it to our daughters confirmation on passover. Thank you very much.

DO NOT BUY FROM THIS DEALERSHIP…read more When I first test drove the car, the check engine light was already on. Their mechanic did not know how to use the diagnostic tool, brushed me off, and later told me vaguely it was "just a sensor" that would be fixed. I asked for documentation such as a service slip or a photo of the dashboard once it was repaired, but I never received anything. On the day of the sale they told me over the phone the light was off, but when I drove off the lot it was still on. I was in a hurry and they knew it. They stalled me, rushed me through the paperwork, and took advantage of the situation. This dealership buys cheap cars at auction, acts overly nice to gain trust, then sells them for high prices while hiding problems. They are too cheap to fix the cars themselves because that would cut into their profit. Instead, they leave the issues and want you or the warranty company to pay for repairs. When I contacted them after the sale, they told me to just bring it back since it was "covered by warranty," but that misses the point. A car with a check engine light on should not be sold in the first place, and a professional dealer would have offered goodwill repair instead of pushing it off. I also had the car checked out by another mechanic who said the tires were so worn down they should have been replaced before the car was sold. They did not even bother to remove an old State Farm tracking device that was still stuck on the windshield from the previous owner. That shows exactly how little effort goes into these cars before they sell them. The overall rating is misleading because it mixes in their auto shop. If you look only at the dealer reviews, you will see the same story repeated: check engine lights, blown engines, hidden rust, false advertising, excuses, and cars breaking down right after purchase. My experience was not unique. It was just the next one in the pattern. If they are willing to sell a car with the check engine light glowing, unsafe tires, and a mechanic who could not even use the diagnostic tool, that tells you everything. Fake smiles. Fake promises. No accountability. Save yourself the headache and go anywhere else.

I was a fool to buy a car from Berg Auto Mall and I count it as one of my top 3 biggest mistakes in…read moremy life. If you feel like testing the fates and buying a vehicle here, make sure you bring your tools or take it to a mechanic to take the damn engine apart. They said there was nothing wrong with the Vue. CLEARLY they did not inspect it at all after purchasing it from an auction. In fact, this car had been to auction 3 times and I failed to do a VIN search to find that out until it was too late. My husband, who's stepdad was a mechanic and knows enough about cars himself, checked out the car and test drove it. What we didn't do was have the engine completely inspected. There were no codes or check engine light to alert us that anything was wrong, and we soon figured out it was because they had erased the codes prior to the sale. Not even 20 minutes after we left the dealership, the dashboard lit up. I should've just taken it back then and saved myself $2400. The timing chain had to be replaced along with some other stuff and our mechanic discovered the oil was caked on the inside of the engine in a way that suggested severe neglect. The owner was difficult to deal with and never once talked to us directly. They said we could trade it in and pay the difference or pay for repairs at a discount. As you can see from other reviews, Berg's prices are ridiculous and frankly they were so shady and dishonest with us that we didn't feel like giving them any more of our money. We got a friend of a friend discount with a mechanic nearby, otherwise we would've been out of a lot more money on this piece of junk. I worked 90 hours of overtime over 5 months to pay for these repairs. Just know that if you go here, you're almost certainly buying an auction car and the codes will have been cleared as well as any other rig job to make it look nice.

I was driving through a road construction area on 75 between Hinton and Sioux City about 5-6 car…read morelengths behind a semi. He semi suddenly swerved and went onto the gravel shoulder. A large rock hit my hood and windshield, as well as small pieces of gravel hitting my grill, bumper, mirrors and fenders. I called my insurance company and they sent me a list of auto body shops that were on their preferred list. I reached out to Prestige Collision Repair on Prestige in Sioux City. They worked with the insurance company and repaired my vehicle. They found several items that I didn't see and fixed them as well. I picked the vehicle up and couldn't believe my eyes! It looked showroom ready! It looks perfect! I am elated! They were we very nice and kept me well informed. If I ever have a need any more work, that's where I'm going! Thanks Prestige!

Someone backed into my classic car and I searched all over to find a quality shop that would…read morerestore it back to original condition. I was kind of hard on the front desk and foreman that if they were chosen to work on it I wanted the gaps to be even and no blemishes when done. They were so helpful and courtesy. The reviews were very positive and I had a hard time finding anyone that would take it on because it was so old. When Prestige called and said it was done. I came to look at it I was so happy to see the detail of car. It was a trophy car before the accident and after they made it better. I don't hand out compliments easily but this company is A+ on everything. I would hire these people again, and again, and again. TOP OF THE LINE OLD FASHIONED WORK ETHIC company. Job well done.