Stellar service from beginning to end. Chris was incredibly patient and took his time to make sure…read morewe understood every step of the process. Cynthia was so kind and supported us the whole way. We are very grateful to have had them on our team.

Chris and Cynthia are established veterans in the appraisal profession. This company is serious,…read morepleasant with which to work and justly enjoys an enviable reputation for prompt attention to their clients' needs while maintaining the highest ethical standards. They are also immediately distinguished by their easily referenced knowledge of the procedures and regulations with which the world of insurance damage and loss claims is riddled to the benefit of the clients who are discerning enough to use them. As an appraiser of residential contents to whom clients turn for advise when seeking help for property damage, I essentially consider them to be the primary company to whom to turn when seeking a good appraiser and insurance claim adjuster. Everyone to whom I have referred MAS is highly satisfied, impressed and grateful! It's hard to do better than MAS!

Mr Nash and his wife are very sweet and hard working people! I brought a couple of peaces last…read moresummer and a necklace last week. I trust them completely with my jewelry and highly recommend!

I brought in two of my rings for soldering and I couldn't be happier with the results! Not only did…read moreNash Jewelry Company do a fantastic job on the soldering, but they also rhodium plated them -- and they look brand new again! The turnaround time was amazing too; I had my rings back in less than a week. Great work and highly recommend!

Mr Whitaker's ignorance of the market and neighborhoods in Martin County Is alarming. Even when…read moreconfronted with comps that are true comps that he missed in his analysis, he refuses to correct to an appropriate valuation. Keep him away from Martin County Real estate. He doesn't know what he doesn't know and is unwilling to become informed. Refuse to allow him to schedule an appointment at any property If you want to determine the proper current value.

Mr. Whitaker arrived unannounced more than 1/2 hour early for his appointment, entered our gated…read morepatio without permission and began his inspection by going into our enclosed storage area before I could get to the door. When I pointed out the fact that he was early and should have called, he became belligerent. I asked him to sit on a patio sofa to talk and discuss unique features of our home. He refused and stated, "I don't work for you." Flustered, I just stood there. He asked if I wanted him to leave. When I said, "Yes," he said, "It's your loss," and walked out the door.

They add a personal touch to everything they do. I have done business with them for decades and…read morehave never been disappointed.

The women who own this couldn't be more pleasant to work with. Their jewelry repair service is…read moreexceptional. And -- they sell pre-owned luxury handbags. Taking 2 over today!

Dan is very responsive, fair and extremely knowledgeable. You can tell his experience sets him…read moreapart. I highly recommend him.

Although my experience with appraisers is somewhat limited, it's definitely sufficient to award…read moreEmpire Appraisal Group 5 stars. I dealt with Dan Lindeman and it was a pleasure to do so, all around. From our initial telephone conversation, where he deftly and professionally informed me of my options (without making me feel stupid) be they through Empire or not, and honoring my status as a USAF veteran (disabled) to scheduling and the actual home visit, he was accommodating, personable and extremely professional. (Heck, I wanted to tip him :-) The bottom line is, I highly recommend Empire Appraisal Group and Dan Lindeman AND I will use them again in the future. Thanks, Dan!

My wife's 2024 Kia Telluride was rear-ended in Aug 2025 by a USAA-insured driver. After USAA paid…read more$10,000 for repairs, we filed a Diminished Value Claim with USAA. We hired St. Lucie's to provide an accurate and detailed appraisal to support this DVC. USAA initially made a low-ball offer of $1,300. The appraisal from St. Lucie came in at around $6,000 for DV. Unfortunately for us, USAA refused to budge on their original low-ball offer. After USAA refused to negotiate or communicate over several months, armed with St Lucie's appraisal, I filed in small claims court. We didn't want to go this route, but USAA put us in this position. Six weeks after filing, USAA's attorney came back with a reasonable offer of $4,500, which we accepted. We would never have had a chance to receive these additional funds without the backing of this appraisal from St. Lucie. Thank you again, Franklin. I will tell you that Franklin cares deeply and will walk with you on this journey. Franklin answers every phone call and is extremely helpful. My insurance agent said 95% of people filing diminished value claims "roll over" and settle for lowball offers because they don't know how to handle big insurance companies. I say to you, pick up the phone, call St. Lucie, and Franklin will walk you through the entire process and have your back!

A freeway fire recently rendered my Range Rover a total loss. After speaking with my insurance…read morecompany and providing them with photos and videos, I was offered a little over $13,000 for the settlement. I rejected that initial offer and did a little research to see what the vehicle was actually worth. Armed with that information I invoked my Appraisal Clause and contacted St. Lucie Appraisal Company to see if they would represent me. Almost immediately, Franklin Colletta informed me that my vehicle was most likely worth much more than what was being offered but wanted to do some research first: he said it would take approximately one week for the detailed appraisal to come back. When it was all said and done, I ended up with almost $22,000 For my vehicle. if you believe that your vehicle is worth more than what your insurance company is offering you for a total loss, I highly recommend that you contact St. Lucie Appraisal Company before agreeing to anything. I am more than happy with the service that I received and would definitely contact them again if needed.

Nice company to work with. Appraisal in 8 days. Recommend them. They answer all inquiries within a…read moreday.

Hi everyone, I asked Sharon to appraise my condo in…read moreBrickell. She did so much research and was passionate about doing the appraisal correctly. I was truly impressed. I would definitely call her again. I feel sure that there is no one as passionate and precise as she is. Thankyou S&S Appraisals. You exceeded my expectations!