I'll start by saying I NEVER write bad reviews.. I think this will be my second one ever, but I…read morefeel it needs to be said. I have waited a week to write this hoping it was just my hair in "shock" or maybe the way I was parting it but no, I have a horrible hair cut. Here is my experience. I went in on a Monday afternoon just to see if on the off chance they were taking walk in's...they weren't. The man at the reception counter was a little snooty and put out when he told me he was alone and had an appointment coming in but booked an appointment for me the following day with another stylist. I returned 15 minutes before my appointment time filled out the card and was taken right away. The stylist was super nice and I will not call her out here because of that. However, I went in looking to have my bangs fixed as they looked like a 2 year old cut them, they were long and falling into my eyes, heavy and a little crooked. I also wanted some face framing fringe and maybe some long layers. She listened and asked all the right questions. She checked in with me a few times but it was too late the damage was already done as she cut my bangs first. They were SHORT way shorter than we had discussed, but they were wet. Then came the blow dry. She knew they were too short as she dried them straight and flat to my forehead. I asked for them to lay right at my eyebrows but no amount of flattening would get them there. They looked awful, but there is no fixing too short bangs. I should have said something but..well I was already starting to get upset and didn't want to cry. I did ask if she could fluff them up a bit and she admitted she purposely dried them flat. I felt the other stylists looking and judging, but that was most likely my own paranoia. I did give her a good tip because she was so nice and I just wanted out of there. Over this past week I have discovered that not only are my bangs a full 1/2 inch shorter than we discussed, but they are crooked and lopsided as well. The face framing fringe is non existent as it is just 2 "layers" one 3 inches shorter than the other. There is nothing anyone can do to fix this. I could have done better cutting my own hair with a Brad Mondo YouTube video. Now I am wearing hats or wearing clips to clip my bangs up and wearing ponytails. Think 1980's front bump-it style only flat and with WAY more hairspray. I know it is only hair and it will grow but I am a woman of a certain age and 1. should not have "baby bangs" and 2.my hair has never grown fast and now it grows even slower. The shop was cute and clean. I can't say the people were nice as I only interacted with my stylist long enough to form an opinion. And she was SUPER nice...just possibly not on her best game. I hate leaving bad reviews but I can't look in the mirror at this monstrosity that is my hair without wanting to cry. This is the only time I have left a salon looking worse than I did going in.

I love this place! Today was my first visit. Samuel was my stylist. He asked lots of questions to…read moremake sure he gave me what I wanted. He is super-sweet and he gave me an awesome haircut. The rest of the people there were also very sweet and friendly. It's a great atmosphere. I highly recommend!

Amazing establishment. I first started going here in 2014. Was my go to place for everything…read more Unfortunately I moved Maryland, so I lost touch for a couple years. I have rediscovered this place now that I am back in the Stafford area and very, very pleased. It's great to come back and have someone who uderstands curly hair, listens, and is over all amazing quality and service.

I recently went to Shantelle to get my hair done & she did exactly what I wanted. My hair has never…read morebeen this platinum & I have been obsessed with every style I've done since she did my hair! I would recommend her 10/10 to anyone!! Thank you again!

I booked a haircut recently and loved the result so I came back for a partial balayage. Sothea was…read moreso patience and helpful explaining the process and different options/techniques I can opt for. She was very considerate of the health of my hair and make sure my hair is healthy yet still getting the hair color I desired. She suggested I go for baby light instead of teasylight to minimized the teasing of the hair which I greatly appreciate. My hair felt so smooth and healthy after and I LOVE the tone she gave me! It was even better than what I had imagined. I'm so glad I found I heart hair salon. The entire experience was smooth and amazing, she also breakdown the pricing before we proceed. I will definitely be back in for the a future appointment!

Under staffed if u walk in expect 1hr + wait I spend my time seeing if they were open and once I…read moregot there just one lady telling me yeah they take walk in im just going to have to wait since its only her there only wound never go there again they don't respect ur time

This is the best salon experience I've ever had in Northern VA. I am from the deep…read moresouth...Louisiana roots with a Georgia experience. I am not used to going to salons here where folks are quick, relatively inexpensive, knowledgeable, AND friendly. I'd been debating whether or not to get my hair done all week. I finally decided to go for it at about 830 am on Saturday after reading reviews online and knowing someone who got her hair done here before. I called to see if anyone had any availability for that (same) day and Cortez was willing to make the appt for 1pm. I arrived 12:45 pm to check in and Cortez greeted me at the door, we briefly discussed what I wanted done, and he immediately took me to the shampoo bowl, set my hair with foaming wrap, and put me under the dryer. I was literally under the dryer by 1:10pm. He blow dried my hair a little bit, trimmed the ends, flat ironed it and I was in my car at 1:44pm. Crazy...(wonderful). I was impressed that all the stylists hair looked great. Overhearing other conversations between the clients and stylists was refreshing because they all seemed to know what they were talking about and doing. The lady in Cortez's chair before me, her hair looked amazing. And the overall spirit of of the salon was lighthearted and positive. I am just really impressed and I will definitely go back to this salon.

I went for my 1st visit last Tuesday and was thoroughly pleased. The silk press Debbie did for my…read morenatural hair was great. She and her staff were very welcoming and made my visit there very enjoyable. The atmosphere was very nice. I look forward to my next appointment.

Vanessa is wondering! she alway taking care of my curly hair. I love the curly cuts she does on me!…read moreWhen I decided to dye my hair blonde we took a slow process so my curls wouldn't get damaged and still be healthy! She also has a chill vibe, which I love taking to her.

Renata is an amazing stylist and colorist. She takes the time to consult with me on cut and color…read moreand delivers excellent results every time. My latest visit I went from super long, greying hair to a short messy bob, with golden brown all over color. Totally exceeded my expectations.

Services: Full Color, Hair Cut…read more Lauren is an excellent hair stylist. I was so nervous to color my hair dark for the first time. She did an awesome job of comforting me and walking me through every step. She is great at getting the color exactly how I want it! I have never left her studio dissatisfied! Her studio is super cute and welcoming. Her prices are great and the service is even better! Lauren is taking extra precautions in cleanliness during COVID-19. If you are hesitant about making the step to get your hair done during the pandemic, Lauren is your girl!

I was so nervous because today was my first balayage experience.. BUT WOWWWW. I am in love with my…read morehair. Lauren was so nice and sweet through out the whole process. She was very patient and time went by really fast. Thank you for the perfect experience Lauren! I'll be back very soon! 10000% recommend Lauren!!

Unprofessional response and will look elsewhere. There are quite a few stylists in this area, not…read morea good look to be short and unprofessional in an email.

Amazing job every time! She is so talented, great with color and cut. Gives you honest opinion and…read morecares about the Health of your hair. Takes the time to listen to what you want and helps you set realistic expectations when it comes to cut and color! Would recommend her every time!

Great customer service and a super talented stylist. I was visiting from Los Angeles and had a…read moregreat experience. I will return.

Amazing job! She turned a disaster into a masterpiece! I hadn't been to a salon in over 6 months…read moredue to financial constraints. I had been attempting to cover my grey hair with box dye at home. She got the color perfect the first time!

My daughter really liked her haircut. I recommended to friends and family with a photo!read more

I love my hair. I asked for a full highlight and toner. That's what I got…read more However, I was told it would take 2 hours. It took 3 1/2 hours. Then, there was a $50 charge to blow dry my hair. I wasn't told that until I was paying. (Hadn't budgeted for that). I would've dried my hair at home. The chair was short, I am tall, my (very nice) hair dresser was shorter. So, I had to keep scooching down in the chair to get my hair done. I was aching after 3 1/2 hours. Finally, my (still very nice) hairdresser wanted to take photos of my hair. I was fine with this but I didn't really get a choice. Then, she was touching my face and the front of my neck. I wasn't asked if this was okay and I was uncomfortable. I love my hair. They did a great job. I don't think I would go back just because of the service aspect.

Was an amazing experience I'm so glad I came. Me and my little sister both booked with Maria 15…read moreminutes in advanced ( I know so latee) but they still managed to take us. We started with a shampoo and conditioner and it was veryyy relaxing the chairs were massage chairs. Maria was so nice I would say the ladies here speak more Spanish and little English but I asked if every race comes here and she said yes The vibe is very nice she try's to make small talk and the silent moments are not awkward. I got a butterfly cut and my little sister hit a bang trim with a wolf cut style Maria listened to exactly what we wanted and executed it perfectly!!! If Maria is not available the other lady is also a sweet heart and she left a girl and a guy looking fabulous. It was $65 for the shampoo and conditioner + haircut + the basic blowout! Such a reasonable price!!! I loved the way it turned out, I will put some faceless pictures but just know the haircut frames my hair so nicely!

Sonia's marvelous, she listened to everything I said and cut my hair exactly as I wanted…read more Especially the bangs! Beautiful salon, very welcoming . I will definitely go back to see Sonia!