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Jennie's Cake Boutique

5.0 (2 reviews)

Jennie's Cake Boutique Photos

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3 years ago

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3 years ago

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Sunshine's Cakes - Marble and chocolate cake with chocolate cupcakes

Sunshine's Cakes

4.7(43 reviews)
4.0 km

Wow! So thankful for yelp! So happy I found her on yelp and hopefully you will be too!!!…read more Now is the time to support small business and not corporations. I contacted her last minuet- like a week before for my sons first bday. I wanted a Winnie the Pooh themed cake I called her and spend a good time on the phone with her discussing the options and details. She is so friendly and professional! It was such a easy process and piece of mind she got what we wanted. The cake was absolutely beautiful and DELICIOUS!!!! Everyone loved it- it's always hard to please everyone - but seriously EVERYONE loved it!

Wish I could give more, but unfortunately, her communication is what ultimately caused us to stop…read moreusing her. We used her for our children's parties for many years and the work was always great. However, I repeatedly experienced poor communication, last-minute changes, and long periods of silence. I completely understand being busy with your kids or having other commitments, but basic business courtesy is keeping customers updated and confirming details. Several times, our pickup time was changed at the last minute because of her children's cheer schedule. I'm very understanding and accommodating, but if you can't commit to a pickup time, it's better not to promise one. The final time it happened, I expressed my frustration and said I felt it was unprofessional. Instead of acknowledging it or apologizing, she became defensive and blocked me. I was not hostile. I was simply being honest after experiencing the same issue multiple times. This was several years ago, but I'm still surprised to see so many reviews praising the communication because that was absolutely not my experience. My advice: take accountability, communicate with your customers, and be professional.

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Sunshine's Cakes - Marble cake with chocolate mousse

Marble cake with chocolate mousse

Sunshine's Cakes - Anniversary cake with whipped cream and glitter

Anniversary cake with whipped cream and glitter

Sunshine's Cakes - Buttercream cake with fondant cake topper. And gold leaf.

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Buttercream cake with fondant cake topper. And gold leaf.

Jennie's Cake Boutique - customcakes - Updated October 2026

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