Excellent job from Tracy, was perfect, the eyelashes and nails . I will come back and recommend my…read morefriends

I had a 7 appointment and did not get seen until 8pm. I came in and asked for a normal pedicure…read more They ended up charging for gel which I did not approve or ask for. I spoke to the manager when I saw I was overcharged on the phone and was treated with the worst customer service and I was not refunded and charged for full. Do not recommend.

Ever since Jennie left the service has gone way down hill. Was there 2 hours for a basic mani and…read morepedi. It cost me $80. The gel polish was peeling within a few days and the overall experience was very poor. Especially for the price.

Kenny is my go-to nail guru for my nail care routine. He is my self-care guy... he knows my nail…read moreregime and gets it done every time. He is my guilty splurge for my self care!!!

i've been going to Nails by Zen for years and she never fails to give me the best nail art. She's…read morereally considerate of her clients and always ensures that I absolutely love the designs on my nails. She's an incredibly talented artist!

Bella is great!! I love coming here to get my nails done, everyone is nice and welcoming. They come…read moreout beautiful every time. I get liquid gel.

This place is the best! Steven does some really cool ombre…read moreFrench nails! Highly Recommend! Clean, professional and just really friendly people here.

The service and nail work was amazing! They was very…read morewelcoming and communicated very well. I loved the set up and it was very very clean

I found this Nail salon by default. My usual salon had their water pipes burst because of the…read morefreeze and couldn't take me for 4 days so I decided to find somewhere that was open and available. From the outside...they looked closed but I decided to park the car and try my luck. Much to my surprise...they were open and I was welcomed by Amy, one of the 3 sisters that own the salon. The appearance is bright, clean and very welcoming. I needed a fill and a pedicure and was immediately seated in the big, new comfy pedicure seats with ultra vibrations...lol. Amy and her sister came over and we had a wonderful conversation for quite a while and we got to know each other and I learned that their other sister, who was not working there, had actually been my pedicurist at another salon in Gainesville. Tony, Cherry's husband, proceeded to give me a wonderful relaxing pedicure with an extended massage...my fav. He did a great job. After I was done with my pedicure, Cherry did my nails and it had to be the best manicure I've had in years. Perfect job. I love this place and I wish them the best of luck in their new endeavor. People need to know that there is a place here that optimizes the word service. Give them a chance and you will be more then happy. Mistake on my part...I think not....I found a new nail place that I will return to.

Customer service was inconsistent. I was bombarded by 3 different employees when I walked in…read more When trying to sign in for service they continued to ask why I was there instead of just letting me sign in. After signing into their system, they again asked why I was there. What's the point of having an electronic sign in system that tells them why I was there, if they are going to ask me anyway? Then when picking out the color I felt very rushed. I wanted to take my time to select the right color for me and they were pushy about what color to use. When I had selected my color, all staff had disappeared so no one was around to tell them my selection. When I was assigned a tech, the tech then asked me again what service I wanted. They aren't very organized and clearly don't communicate with each other. The tech seemed disappointed that I liked to keep my nails short and was disapproving about it. During the manicure, an employee with nothing else to do was watching videos loudly on his phone nearby. They need a separate break room where they can do that rather than being disruptive around customers. Manicure was ok, but due to the over aggressive nature of staff, I won't come back.

Still wonderful place for pedicure. I booked an appointment online and once I arrived I was seated…read morewithin minute. I had the supreme deluxe pedicure and staff was great. Can't wait to bring my mom here as well.just make sure to verify prices

She's nice, considerate, and does really good work it was my first time getting my nails done by…read moreher and she was amazing

pretty nails is one of my favorite places in Gainesville. they always do such a nice job. However,…read moreit can get pretty crowded, so make sure that you book an appointment in advance. I love Bella. I think she's the best stylist and nail artist there. highly recommend!

My sister and I came here because it was the highest rated nail salon in Gainesville... I got a dip…read moreand a pedicure. First of all the lady rushed so hard on my dip that I had dip stuck to my actual finger. Now 1 week later every single nail is chipped. Meanwhile during my pedicure I basically got a polish change and the water was colder than ice. Then she says "go to the dryer and remind me to do a top coat " I will never ever return here LOL. Do not ever go here because you may get screwed and get this horrible lady.