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Jenna Auto Sales

3.0 (2 reviews)
Closed • 9:00 am - 6:00 pm

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City Wide Auto Sales - Proof the I purchased the car from City Wide Auto. With the purchase date and the car had an engine sensor warning the next day

City Wide Auto Sales

(2 reviews)

I was recently in the Detroit area to visit family and was helping a friend find a car to purchase…read more So many cars and so many selections. I decided to first select a small Used car lot very close to where I was staying and it ended up to be very fruitful. the owner, Tim was very knowledgeable, very cordial, very easy to work with, and very polite. My entire career was in the automotive business, and I spoke this man's language, and was not apprehensive in the least. We found what appears to be a very acceptable car at a good price from citywide auto sales on Utica Road in Roseville Michigan. I would not hesitate to shop there again should the need arise, and I would absolutely not hesitate to send other people to citywide auto sales that were I would not hesitate to shop there again should the need arise, and I would absolutely not hesitate to send other people to citywide auto sales that we're looking for a used car at a decent price. He did not appear to be hiding anything, when I pointed to a car, he gladly accepted that and also showed me other comparable vehicles of the same category so that my selection would be wider. I ended up buying a car the same day send him and I'm glad I did and the person who I helped find this car is very satisfied as well.

Extremely Disappointing Experience…read more I recently purchased a vehicle from City Wide Auto Sales, and within less than 24 hours of driving it off the lot, the check engine light came on. After having the vehicle diagnosed, I was informed that it had multiple issues, including a mass air flow sensor problem, an air filter issue, a "fuel system too lean" code, and a battery voltage error. Given the number of codes that appeared so quickly after purchase, I found it highly unlikely that these problems developed within a single day of ownership. I contacted the dealership in an attempt to discuss the situation and work toward a reasonable resolution. Unfortunately, instead of addressing my concerns professionally, the owner became very irate and defensive. He stated that he did not have to do anything for me and accused me of falsely claiming that the engine codes had been cleared before the sale. At no point did I accuse anyone of wrongdoing. I simply expressed my concern that a vehicle would display several warning codes less than 24 hours after being sold. Rather than offering assistance or showing any concern for a customer who had just purchased a vehicle, I was met with hostility and dismissiveness. Buying a car is a major investment, and customers deserve transparency, honesty, and professional treatment when issues arise. Based on my experience. I would not recommend anyone purchase a vehicle from City Wide Auto Sales. Very disappointed with both the condition of the vehicle and the way my concerns were handled. I'm attaching

Golling Chrysler Dodge Jeep Ram of Roseville - 2023-03-04. Golling CDJR of Roseville. Showroom sales offices.

Golling Chrysler Dodge Jeep Ram of Roseville

(19 reviews)

The service People are just fine. The service cost is absolutely absurd. I'll post the actual text…read morefrom the repair man. This is my wife's car. "Coolant flush - $ 220. Brake fluid exchange - $ 200. AND the Fuel system cleaning - $ 275. ARE all over due to be done. Let me know how you want to proceed." I can go to uncle Ed's and have it done for a quarter of the cost. I used to be an assistant manager there. You know how hard it is to flush these things? Not $220 hard. Also and most importantly! It's a separate diagnosis fee for each item the they have to look at!! $170+ just to look at one thing. So it's not a diagnostic fee at all. It's a "I'll look at what you request fee, and for each different thing my eyes touch it's another 170+. I went down the street to 5 star auto. They fixed it for a quarter of the cost. Garbage dealership price gouging. The truck already cost 70k....

I pull into the service drive ask them if they can pop back in exterior piece on my rear bumper…read more They say we can't do anything about that. That's a body shop thing. I drive to the body shop I walk in. There's someone at the desk. And. He says what do you need insane I said I have a piece of trim that I need pop back in and he says well. Can you schedule an appointment? And I said it's just a minor piece of my exterior trim. He comes out and looks at my car and says yeah that whole entire piece of the. Plastic rear exhaust trim needs to come off and it will cost about $100. What the fuck If I was you stay away from this dealership, poor customer service

A & B Motors - Great Vehicles! Payments from $349 a month!

A & B Motors

(17 reviews)

My daughter purchased an Equinox for Phil and our cousin Jimmy today at A&B motors. She is excited…read moreand thankful to God for providing a motor vehicle w/o any problems.

When I first purchased my 2017 Kia Sportage from A&B Motors, I was genuinely impressed with the…read morecustomer service. Albert was responsive, replaced a failed battery shortly after purchase, and the dealership worked with me to address several concerns. Because of that experience, I intentionally held off on leaving a review while the repair process was underway, hoping I would ultimately be able to leave a positive one. Unfortunately, my experience changed over the following weeks. Within four days of purchasing the vehicle, I reported an intermittent rough idle and other drivability concerns in writing. The vehicle was returned for inspection and repairs through Paul's Auto Service. Later inspection records documented excessive oil leakage and oil intrusion into an electrical connector. After those repairs, the vehicle developed additional engine issues, including ignition-related misfire codes. Throughout the process, I continued communicating with the dealership professionally and documented each step. I asked for written explanations regarding the inspection findings and whether the later engine issues had been evaluated in light of the documented oil intrusion. Instead, I was ultimately advised that the remaining issues were considered routine maintenance, and on June 26, 2026, I was told, "I cannot help." What disappointed me most was not that the vehicle required repairs. Used vehicles can develop problems. My disappointment was that concerns I documented within days of purchase were ultimately characterized as routine maintenance, and I was left responsible for additional repair costs without receiving the written technical explanation I had requested. I believe in giving businesses an opportunity to make things right, and I did exactly that over several weeks before deciding to leave this review. I hope A&B Motors will reconsider how it handles situations where customers promptly report significant vehicle concerns immediately after purchase.

Jeffrey Kia

Jeffrey Kia

(26 reviews)

I was shopping for a Stinger GT, and they are scarce right now. Bradley had helped me when I wanted…read moreto test drive a Seltos, which I loved, but it was just a touch too small for me. I contacted a car broker and when I saw his numbers, I was not impressed. I contacted a few other dealers, but the one or two vehicles they had either had the wrong trim level or were in a color combination that I didn`t like. There was one, in white that I would have bought and was about to drive 50 minutes to test drive. I called Jeffrey Kia, hoping to find a car that I liked that was closer to home. Brad was with a customer, so I talked to his manager, David who located the car in a great color (Panthera Gray), but it was at another dealership. It was better equipped than the vehicle that I was considering. David said that he could get it from the other dealer and honored the price that I was given on the lesser-equipped car. I had to wait the weekend until they could get the car from the other dealership, but it was well worth it!! Not only do I love the vehicle, but Bradley was passionate about the Kia line and was very knowledgeable. When I took delivery, he went through every feature and function that the Stinger GT has to offer. Jeffrey Kia was a great experience!

1 STAR -- I WOULD NOT TRUST JEFFREY KIA SERVICE CENTER WITH A DIAGNOSTIC…read more I'm writing this review while I'm STILL sitting here waiting for my vehicle, so this experience is extremely fresh. When I scheduled my appointment, I specifically explained that my 2022 Kia Telluride AWD was jerking while turning and had multiple warning lights on the dashboard. I was also told there was an open software recall/update and was asked to leave enough time for them to complete it. I arrived about 10 minutes before my 11:00 AM appointment. Almost immediately, the service advisor told me I needed to authorize a $200 diagnostic fee. I repeatedly brought up the software recall/update, but that concern seemed to be brushed aside. Then I was told there were approximately 15 vehicles ahead of mine and they might not even get to my vehicle until around 6 PM -- possibly later. Because I needed the problem addressed, I agreed to wait. While sitting there, I started researching the Kia technical information myself. What I found was extremely frustrating: Kia has issued information describing AWD-related symptoms including "shudder, jerking, binding, or chattering" while turning at low speeds -- incredibly similar to the exact complaint I gave them when I arrived -- with a prescribed AWD/4WD software logic update. At around 12:30-1:00 PM, after discovering this, I went back to the desk intending to CANCEL the $200 diagnostic. Suddenly, I was told my diagnostic was already completed and the results would be ready shortly. So somehow I went from having "15 vehicles ahead of me" and potentially waiting until 6 PM or later... to my diagnostic being completed roughly two hours after arrival, conveniently right when I tried to cancel it. You can decide for yourself how that looks. Another hour and a half later (likely after that ACTUALLY did the diagnostics) I was told that the diagnostic reportedly found that I need a front sensor and that my rear brakes will need replacement in the near future. Meanwhile, the software update/recall and oil change were also completed. My biggest issue is that the conversation seemed to jump immediately to a $200 diagnostic charge BEFORE thoroughly addressing whether the symptoms I reported could be related to the open Kia campaign/software update or an applicable Kia technical bulletin. That makes me feel taken advantage of as a customer. I'm not going to call it a scam. I'll simply tell you what happened and let you draw your own conclusion. I came in with symptoms that closely matched Kia-published AWD concerns, repeatedly mentioned an open software update, was told I needed to authorize a $200 diagnostic, was initially told my vehicle might not even be looked at until the end of the day, and then somehow learned the diagnostic was already finished when I attempted to cancel it. That experience destroyed my confidence in this service department. If you bring your vehicle here, I strongly recommend researching your recalls, campaigns, technical service bulletins, and warranty coverage BEFORE authorizing any diagnostic charges. Based on my experience today, I would not recommend Jeffrey Kia Service Center.

Jenna Auto Sales - usedcardealers - Updated October 2026

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