I have been going here for 5 years. I continue to even after moving to Aurora. the drive is worth…read moreit for me. Stacy Davisson and the rest of the staff are friendly and listen to my concerns and needs providing thoughtful options and care. They took their time and thoroughly researched alternative medication options. I feel like they genuinely care for their patients.

NP Terry "Dr Terry" has helped me and taught me a lot! I've moved my whole family here. He talks to…read moreus like we are adults, no sugar coating and so far I feel so much better than I did before I started coming here.

I receive primary care from PH Family Medicine and am consistently impressed by the patience,…read moreversatility and high quality of care provided to me! The front desk is forward and kind, and my doctor is thorough and really seems presentable and caring. I would recommend going here personally as a 29 y/o female but I would also take my child to this facility and feel secure .... if I had a child, WHICH I DON'T so, take that with a grain of salt.

I can't say enough about this practice. Everyone is attentive and patient and kind. Dr Rivera is…read moremy primary doctor. I love her. I was recently hospitalized and Dr Rivera was on vacation. She checks her patients regularly. BUT. Dr Rivera called me from her vacation to check on me. I have never had that happen before. I love her so much and I am so grateful for the care everyone has given me. I hope I never need to find another doctor. No one could compare Thank you Dr Rivera was on vacation this week. She saw that I was in the hospital. She called from her vacation to check on me. Who does that!!!? I love everyone here but Dr Rivera is going to always ALWAYS have a special place in my heart

Dr. Howe and Dr. Smith seem to be great doctors. Never had a problem with getting into see one of…read morethem. There assistants and office staff seems really nice! Never had a problem getting into see them. Behavioral health care is good as well!

They will bill you like a hospital. They say family practice, but will bill you like a hospital…read more You will get an insurance bill and then a facility fee do not go here.!!

I have been seeing my doctor Nicole Cucinella for about 7 years at Rocky Mountain Primary Care -…read moreWestminster. She is a PA-C that really cares about her patients. She is knowledgeable, she listens to all of my concerns, discusses options for me and understand the issues I face as an aging woman. She does not rush me through appointments and takes as much time as I need. The times that she has not been able to see me if I have an emergency, I have seen Julie Sefcik, D.O and she is as equally kind, caring and attentive. I couldn't ask for a better team to rely on. If you are looking for a new PCP or family medicine in general, this is the place to go.

I had such a great experience at this doctor's office! From the moment I walked in, the staff was…read morewarm, welcoming, and professional. The check-in process was quick and easy, and I barely had to wait before being seen. My doctor took the time to really listen to my concerns, explain everything clearly, and make sure I understood my treatment options. It's rare to find a provider who combines such expertise with genuine compassion.

I was a patient here in the past and I really liked the doctors and nurses. They were very…read moreknowledgeable kind and attentive. The location is super convenient in the St Anthony Hospital just north of where I lived. Large waiting area and the staff are very nice.

Not super impressed. We liked Dr. Maeder but the way the office works is that you can get a…read moredifferent care provider for every visit, and that's not the best kind of medical care in our opinion, especially with an infant. We wanted to schedule our two month followup with him, for instance, and were told he's out for all of November, that we can't schedule it in October because it's a few days shy of two months, and they don't have the December calendar yet so can't schedule it then either. We were told by the staff this is normal in that office and that we couldn't see the same doctor for each visit, it's not done that way. I'd rather just have a doctor he can see without protest and who knows him.

Dr. Dowdy has been my primary physician for over 4 years. She is kind, considerate and very…read morethorough when completing my yearly physical, making note of my current medications and referring me to specialists, if needed. I especially appreciate her understanding of my allergies and drug sensitivities. Recently she followed up on a call from me for a needed prescription refill and it was on her day off. I am very fortunate to have a physician, who goes the extra mile, when I am stressed and forgetful. Thank you Dr. Susan Dowdy, and thank you to all your attentive, professional staff. A special thanks to Rose, today. Your help is greatly appreciated.

I'm the one who wrote an unwarranted 1-Star review about Dr. Keller. Dr. Keller and I had a…read moremisunderstanding and to my fault, I reacted by writing a negative review. I tried to contact yelp to have it deleted and am still trying to accomplish that, but anybody who is lucky enough to be seen by this doctor will not regret it. I can't say much other things that other reviews haven't said, but he is hands down the most caring doctor you will find. I believe his practice has been full and I regret having to have left for financial constraints at the time, but it was my loss. As you can see, he doesn't need anymore positive reviews, but deserves every single one he receives and if I had the opportunity, I'd have him as my GP.

When I moved to Denver nearly 6 years ago I had to get a new doctor in town and came upon this…read morepractice. I'm not one to rush to the doctors when under the weather, so when I make the choice to finally call (2 weeks later) and get my butt in to see someone, the office is great and gets me an appointment in less than 24 hours. The staff of nurses and doctors are all very nice.

Arbor Family Medicine has been my PCP for about 10 years. Ever since they were swallowed up by a…read morelarger company, it's a struggle just to get someone to answer the phone. I am always on hold for no less than ten minutes. Even when given the option to save my place in the queue so someone can call me back, I never get a call back. This is incredibly frustrating. This NEVER happened when they were an independent operation. Typical "enshittification"...as businesses consolidate and are swallowed up by larger entities, patients and customers become numbers, and the customer experience is put on the back burner. This is what I'm seeing everywhere, and Arbor Family Medicine is the latest casualty. This review is solely regarding the experience of trying to communicate with the front desk. The level of care my family and I receive from the medical professionals has consistently been excellent.

The front desk is AWFUL. They act like you're imposing on them when you ask a question, they never…read moresmile, they act bored. They barely make eye contact. I guess you can't get good help anymore. We're probably going to leave this clinic.

I saw a nurse practitioner to update my prescription for gout and she did that with no problem. But…read morealso noticed my knee that I had replaced was warm and quite a bit bigger so she sent me to get an ultrasound done on my leg to make sure that my blood clot wasn't getting worse. I appreciate the extraordinary treatment. I'm just waiting to hear from the doctor or health imaging to give me the results

As all of the other recent reviews here state, New West USED to be great. We loved it there, they…read morecared, had great doctors, and the support staff was also awesome. As soon as Optum took over this place became a joke. All the good doctors have left, I would imagine because they saw the righting on the wall. Now the new doctors and the admin / support staff are absolutely abysmal. There is no regard for patients or competency from management. If you are considering going here save yourself the headache.

Dr Yamamoto was my doctor growing up, i am in my 40's now. I left the state for 25 years, recently…read morereturned. So after a very frustrating experience in town with other physicians, I looked up Dr Yamamoto and thank God he is still practicing! I made an appointment & got right in. It was absolutely amazing to see him, same guy, funny, extremely helpful, hands down the BEST doctor I have ever had in my life, bedside manner, effective solutions, he cares, and I mean across all fields in the medical world he is a 1 of a kind. Our medical system needs more doctors like him. Should there be a wait to see him, understand great things take time, he is there to treat correctly and not type in your symptoms, hand you a prescription and run you out the door. If that is what you are looking for, go to an urgent care, he emphatically cares and will solve whatever it is. He honestly should be a top doc recipient, maybe he is, but I can attest with my life of experiences, he is just a great wholesome man and doctor. I give my very highest recommendation and know I am in great hands once again. Thank you Dr Yamamoto and to your staff. Respectfully,

I can not believe how far the quality of this practice has fallen. I had been a paitent of Dr…read more Yamamoto for 7 years and he used to care about his patients. We'd have personable conversations about skiing and auto racing and he would take the time to help. Lately it's been impossible to get an appointment due to weird hours (open a few here and there, so it's hard to get them on the phone) and a complete lack of response from their website. My most recent and last appointment with him ever was a complete debacle: 1.They closed the office due to snow without notifying me, after waiting 6 weeks for an appointment. I called their answering service and got a reschedule for the next day. This was initially frustrating, but otherwise nbd. 2. I get there and Dr. Yamamoto is solely focused on paperwork and the computer. After a few minutes of typing he says to me "so everything is ok, yes?" and I tell him "no, that's why I am here" and begin to discuss my symptoms. 3. He provides no answers, no guidance, just focusing on his forms. He asks some mental helath questions and I tell him, I don't care about that, I don't want that, I want to discuss physical health, a specific issue. He hells me it's standard for a physical and continues, not addressing my questions. 4. I tell him look, I want to talk about this stuff that has been going on and he replies with "this is a physical, if you want to talk about issues you need another appointment." He then takes my vitals. 5. I tell him, I didn't book a physical, I made the appointment, 6 weeks ago to try and talk about specific issues. At that point he is walking out of the examination room and he rudely said to me "Well, I don't know what you want me to do then, you just need to find another Doctor." and sends me to the in-house lab for a blood draw. 6. Still stunned, but looking for answers, I stop by the lab to get a blood draw. The person there was very nice, but she stuck me 4x and couldn't get a draw, so I took an order for Labcorp and left. While sitting in the parking lot, I scheduled another vist with a new Doctor. The Dr didn't seem himself, and yeah, Covid has stressed everyone out so I was just going to move on with my life and let it go. What prompted me to write this, was 2 weeks later I get a jacked up bill, with an incorrect date from FOUR YEARS AGO for this appointment, and what do you know, they line item me for a mental exam, blood draw (which wasn't done) and a physical exam, which they didn't run through my insurance. When I called the office they told me it's from four years ago and I need to talk to their outside billing. Outside billing says it's from 4 years ago - which is impossible, I have seen the Dr. annually and paid each time since then. You think if it was really 4 years old, they whould have charged i trest or sent it to collections. No, this was from the appointment last week. Dr. Yamamoto just needs to retire to the ski slopes where he obvious and stop wasting his patients time and money. I would like to think this was a typo on his part, but after they way he essentially "fired" me, I just don't know.