NP Terry "Dr Terry" has helped me and taught me a lot! I've moved my whole family here. He talks to…read moreus like we are adults, no sugar coating and so far I feel so much better than I did before I started coming here.

I couldn't find the proper spot to leave a review for the clinic based at 1350 Tulip Street, so I…read moream writing it here. I have many lovely things to say about my visit with the nurse practitioner, Alyssa Drajkiwski. She was absolutely wonderful. She was very kind and empathetic, and she listened patiently and carefully to all of my concerns. She went above and beyond to help me get to the bottom of the issue. Not only that, but she also helped me briefly with a couple other small things that I hadn't even originally scheduled the appointment for. I would definitely recommend her. Furthermore, I needed to get some lab work done at their office. They completed the work and gave me the results much more quickly than I had anticipated. Overall, I would recommend visiting this clinic.

I receive primary care from PH Family Medicine and am consistently impressed by the patience,…read moreversatility and high quality of care provided to me! The front desk is forward and kind, and my doctor is thorough and really seems presentable and caring. I would recommend going here personally as a 29 y/o female but I would also take my child to this facility and feel secure .... if I had a child, WHICH I DON'T so, take that with a grain of salt.

I can't say enough about this practice. Everyone is attentive and patient and kind. Dr Rivera is…read moremy primary doctor. I love her. I was recently hospitalized and Dr Rivera was on vacation. She checks her patients regularly. BUT. Dr Rivera called me from her vacation to check on me. I have never had that happen before. I love her so much and I am so grateful for the care everyone has given me. I hope I never need to find another doctor. No one could compare Thank you Dr Rivera was on vacation this week. She saw that I was in the hospital. She called from her vacation to check on me. Who does that!!!? I love everyone here but Dr Rivera is going to always ALWAYS have a special place in my heart

Dr. Howe and Dr. Smith seem to be great doctors. Never had a problem with getting into see one of…read morethem. There assistants and office staff seems really nice! Never had a problem getting into see them. Behavioral health care is good as well!

They will bill you like a hospital. They say family practice, but will bill you like a hospital…read more You will get an insurance bill and then a facility fee do not go here.!!

Steer clear of this place. It's just a money grab. Went in for a annual wellness visit and was…read morecharged twice. Because, get this, I spoke with the doctor about my health. So I was charged for the wellness visit and an office visit. Same appointment. Unreal. Then, they called me to review blood results. Guess what? Another $200. What a joke. I already had the results via email from the diagnostic facility. But yeah, a 2min phone call to tell me everything was good was $200 bucks. Unbelievable.

I had such a great experience at this doctor's office! From the moment I walked in, the staff was…read morewarm, welcoming, and professional. The check-in process was quick and easy, and I barely had to wait before being seen. My doctor took the time to really listen to my concerns, explain everything clearly, and make sure I understood my treatment options. It's rare to find a provider who combines such expertise with genuine compassion.

I was a patient here in the past and I really liked the doctors and nurses. They were very…read moreknowledgeable kind and attentive. The location is super convenient in the St Anthony Hospital just north of where I lived. Large waiting area and the staff are very nice.

Not super impressed. We liked Dr. Maeder but the way the office works is that you can get a…read moredifferent care provider for every visit, and that's not the best kind of medical care in our opinion, especially with an infant. We wanted to schedule our two month followup with him, for instance, and were told he's out for all of November, that we can't schedule it in October because it's a few days shy of two months, and they don't have the December calendar yet so can't schedule it then either. We were told by the staff this is normal in that office and that we couldn't see the same doctor for each visit, it's not done that way. I'd rather just have a doctor he can see without protest and who knows him.

Dr. Dowdy has been my primary physician for over 4 years. She is kind, considerate and very…read morethorough when completing my yearly physical, making note of my current medications and referring me to specialists, if needed. I especially appreciate her understanding of my allergies and drug sensitivities. Recently she followed up on a call from me for a needed prescription refill and it was on her day off. I am very fortunate to have a physician, who goes the extra mile, when I am stressed and forgetful. Thank you Dr. Susan Dowdy, and thank you to all your attentive, professional staff. A special thanks to Rose, today. Your help is greatly appreciated.

I'm the one who wrote an unwarranted 1-Star review about Dr. Keller. Dr. Keller and I had a…read moremisunderstanding and to my fault, I reacted by writing a negative review. I tried to contact yelp to have it deleted and am still trying to accomplish that, but anybody who is lucky enough to be seen by this doctor will not regret it. I can't say much other things that other reviews haven't said, but he is hands down the most caring doctor you will find. I believe his practice has been full and I regret having to have left for financial constraints at the time, but it was my loss. As you can see, he doesn't need anymore positive reviews, but deserves every single one he receives and if I had the opportunity, I'd have him as my GP.

When I moved to Denver nearly 6 years ago I had to get a new doctor in town and came upon this…read morepractice. I'm not one to rush to the doctors when under the weather, so when I make the choice to finally call (2 weeks later) and get my butt in to see someone, the office is great and gets me an appointment in less than 24 hours. The staff of nurses and doctors are all very nice.

I have been going to Arbor Family Medicine over 20 years, and all the providers have always been…read moreexceptional. The front desk staff turn over though has been frustrating, as soon as you get to know someone, they are gone, same with MA's, extremely high turnover

The front office staff at Arbor Family Medical is consistently unpleasant and unprofessional. This…read moreis not a one-time bad day, it happens every single visit. From the moment you walk in, you're met with cold attitudes, dismissive behavior, and a complete lack of basic customer service skills. Simple questions feel like an inconvenience. Requests are handled with irritation instead of professionalism. There is no warmth, no respect, and no sense that patients' time or concerns matter at all. Healthcare is already stressful. Patients should not have to brace themselves just to interact with the front desk. Unfortunately, the front office staff here creates frustration before you ever see a provider and that experience never improves. If Arbor Family Medical wants to be taken seriously as a patient-centered practice, they need to address the attitude and conduct of their front office staff immediately. As it stands, the lack of courtesy and professionalism is unacceptable and has been a persistent issue over multiple visits.

As all of the other recent reviews here state, New West USED to be great. We loved it there, they…read morecared, had great doctors, and the support staff was also awesome. As soon as Optum took over this place became a joke. All the good doctors have left, I would imagine because they saw the righting on the wall. Now the new doctors and the admin / support staff are absolutely abysmal. There is no regard for patients or competency from management. If you are considering going here save yourself the headache.

Dr Shpall has been my Dr for over 30 years. He has always been attentive to my needs and has…read moreanswered all my questions. I have recommended Dr Shpall to several family members. He understands me and makes me more motivated to improve on my own with his support. I will never consider changing Drs.

Got hurt at work and filled out the forms and sent over the Medical and Dentals Records including…read morethe Intake Form prior to arriving. When I showed up they asked for additional paperwork which at this time it was turning into a Novel of paperwork asking the same thing over and over and over again. After that fiasco their Office Manager wants to talk about how you written down your answers and talk about feelings. I did not know they changed from Medical Dr to Therapist. Waited a Month to be seen all the while it's gets worse cannot eat solid foods because the tooth is broken in 4 spots knee messed up, can't sleep well and this office instead of fixing they want to talk about "FELLINGS" I read some reviews and it sounds like this Dr was good until about 2022 when he went "WOKE"

I can not believe how far the quality of this practice has fallen. I had been a paitent of Dr…read more Yamamoto for 7 years and he used to care about his patients. We'd have personable conversations about skiing and auto racing and he would take the time to help. Lately it's been impossible to get an appointment due to weird hours (open a few here and there, so it's hard to get them on the phone) and a complete lack of response from their website. My most recent and last appointment with him ever was a complete debacle: 1.They closed the office due to snow without notifying me, after waiting 6 weeks for an appointment. I called their answering service and got a reschedule for the next day. This was initially frustrating, but otherwise nbd. 2. I get there and Dr. Yamamoto is solely focused on paperwork and the computer. After a few minutes of typing he says to me "so everything is ok, yes?" and I tell him "no, that's why I am here" and begin to discuss my symptoms. 3. He provides no answers, no guidance, just focusing on his forms. He asks some mental helath questions and I tell him, I don't care about that, I don't want that, I want to discuss physical health, a specific issue. He hells me it's standard for a physical and continues, not addressing my questions. 4. I tell him look, I want to talk about this stuff that has been going on and he replies with "this is a physical, if you want to talk about issues you need another appointment." He then takes my vitals. 5. I tell him, I didn't book a physical, I made the appointment, 6 weeks ago to try and talk about specific issues. At that point he is walking out of the examination room and he rudely said to me "Well, I don't know what you want me to do then, you just need to find another Doctor." and sends me to the in-house lab for a blood draw. 6. Still stunned, but looking for answers, I stop by the lab to get a blood draw. The person there was very nice, but she stuck me 4x and couldn't get a draw, so I took an order for Labcorp and left. While sitting in the parking lot, I scheduled another vist with a new Doctor. The Dr didn't seem himself, and yeah, Covid has stressed everyone out so I was just going to move on with my life and let it go. What prompted me to write this, was 2 weeks later I get a jacked up bill, with an incorrect date from FOUR YEARS AGO for this appointment, and what do you know, they line item me for a mental exam, blood draw (which wasn't done) and a physical exam, which they didn't run through my insurance. When I called the office they told me it's from four years ago and I need to talk to their outside billing. Outside billing says it's from 4 years ago - which is impossible, I have seen the Dr. annually and paid each time since then. You think if it was really 4 years old, they whould have charged i trest or sent it to collections. No, this was from the appointment last week. Dr. Yamamoto just needs to retire to the ski slopes where he obvious and stop wasting his patients time and money. I would like to think this was a typo on his part, but after they way he essentially "fired" me, I just don't know.