We own a small Interior Plantscape Design & Maintenance company. After mapping out a plan to grow our customers by 20%. We researched local providers to help with developing a Logo, Webpage and Business Cards. Jen, from the first phone call, was amazing. We knew nothing except how to order cards. We had ideas and she was forthright, honest and gave great reasoning for why our idea(s) may not work. She said she'd have 3 logos for us to look at in 4 weeks and she was spot on. We decided, with her, on the best design and with minor tweaks we were done. This will be a progression for us and we for sure will be coming back to her in the near future for Website and Cards. With Gratitude! Thanks Jen! Jim & Paul. Vert Interiors Plantscape Design & Maintenance. read more

I've never before written a negative review, and I've waited a long time to write this one, simply because I try to avoid criticizing people. However, I've had so many difficulties with Jen Chapman that I can't hold off any longer. She did build a website for me, which is why I gave her two stars, but it was a difficult and frustrating process. After the initial meetings, she would no longer talk to me on the phone but only accepted emails, which she often didn't respond to at all. When she did respond, it was clear that she hadn't read much of what was in them, even tho I made my emails as brief and well organized as I could so they would be clear to her. She ignored many of my requests and seemed to follow her own ideas without regard for what I wanted. There were times it was so difficult to deal with her that I ended up accepting less than I wanted just to get the job completed. The last straw, and why I'm posting this review now, was when I recently emailed her asking for login credentials for my website. My email was friendly and positive, asking how she was and thanking her in advance. Her reply, without any response to my good wishes for her, was simply "I don't have that information any more.". No greeting or signature, just that curt message. A marketing firm who will be working on my website told me that they have worked with web developers for many years and have never ever seen a response like that, or a refusal to help with such basic information. If you're considering Jen, beware. I'm not alone in my opinion; my experience was just like that of another reviewer. There are probably many more out there. read more

Jen is my go-to referral partner when it comes to graphic design. As a perfect complement to my company, The Grammar Doctors, Jen Chapman Creative brings our words to life. This company knows how to transform vision into reality, whether in print or on a website. Jen has created designs for business cards to retail locations--and everything in between. I am grateful to have such a trustworthy and high-quality partner in marketing. read more

Jen is an incredibly talented, creative, thoughtful (and very punctual) designer - a true pleasure to work with! I was referred to Jen to re-design my business website 3 months ago. I was expecting there to be a lot of back-and-forth about design until we got it just right. My partner and I were surprised when Jen initially came to us with not one, but two incredible designs that hit the nail on the head! We were impressed by the layout, functionality and overall design that captured the spirit of our business and our customers. She has walked us through the process from the beginning to end, and is always responsive when we have questions or concerns. We are so pleased with the results that we have hired Jen to re-design our brochures and create ads for social media - the outcome on all have exceeded our expectations. We can't recommend Jen Chapman Creative enough! read more

I hired Jen Chapman to layout a very simple one page cover for a publication I am launching. I sent her an email narrative outlining the general concept I had and I sent her a colored drawing of same. She did not layout as asked instead told me it was a childish color selection - I told her that is fine I want see the colors I selected. She never made the changes I asked for. Instead she told me I was over the number of proofs she allowed. You have to be kidding she never made the changes I asked for just the ones she wanted. Which I have to tell you where amateurish and flat. She is condescending and immovable and relatively talentless. During my career as a publisher, I have worked with dozens of graphic professionals and she is not one of them. I do not recommend giving her a deposit you will be stuck. I can't use any of her work it is simply not what I asked repeatedly for. She requires a 50% deposit so you are stuck with her once you make the mistake. Good luck I hope this helps. read more