We arrived and had trouble finding our site, okay not the end of the world, but It turns out we were in a new section that is detached from the actual camp and activities area. There were absolutely no bathrooms showers or facilities of any kind anywhere. We have a pop up and rely on this at a campsite. Furthermore, we had no way to get to the activities areas without driving, but you can't drive to those areas without a golf cart. So essentially the only option is leaving the campsite, driving a mile or two to find the main entrance and find some facilities and activities. We have camped at many many campsites before and this is by far the worst experience we have ever had. read more

We were supposed to check in on Friday the 11th at the Bostic, NC park and called a week and a few days prior to ask for their plans due to Hurricane Nicole headed directly to the campground area and also where we live in Eastern NC. Their website states in Hurricanes, Tropical Storm Warnings, and Watch issued within 48 hours in the camp area or guest residence the cancelation policy will be amended. Both my residence and the campground were under all of the above natural disasters warnings less than 24 hrs before we were due to check in. We were experiencing strong winds that caused unsafe travel conditions as well as lodging if the storm continued on its path. We called several times to ask for their plans due to these conditions, and they didn't have any. I asked for a credit that could be used later in the year. That is all that we ask and that was fair to us. We would have loved to travel to their park when it was safer to pull our 38 ft toy hauler. We finally did speak with a manager that decides because the weather seemed to shift within hours, they expected us to still unsafely travel over 5 hours away with our kids and over $100k worth of equipment. Our wind gust in our area was still too strong to tow in and extremely unsafe for us to travel. This is horrible customer service and we have never had such unorganized service from a Yogi Bear resort. We frequent our closer Yogi Bear Resort 4 times or more a year. We have never had to cancel a camping trip, however, with the dangerous weather conditions headed directly towards us and every weather advisory saying we are under Hurricane or Tropical storm warnings, we decided our safety was more important. I am just letting other campers know what type of customer service to except at the Bostic Yogi Bear location. read more

Visited with family and friends back in March. We stayed in a cabin. Accommodations were great. Customer service was not what I expected. The ladies who helped us check-in were not as friendly and accommodating as expected. There was a misunderstanding with our reservation (which was not a big deal). While checking in there were two other misunderstandings with customers and their check-ins. Neither were handled nicely. Beyond the reservation and check-in process all else was fine. It's a bit expensive for what is offered and available especially for large groups (not much of a discount or incentive). Other staff around the property were extremely nice and helpful. The restaurant staff were very nice and accommodating to our large group. Overall, it was a good experience and we are willing to give them another try. read more

We tried to go on the opening day and it couldn't have been a bigger bust. The pool wasn't open, the trampoline pad was broken and we couldn't even get to our cabin. The entire place looked like it was still under construction. There is heavy equipment, piles of trash and dumpsters everywhere. Honestly, the place didn't even look safe. From what I saw, that place is weeks if not months away from being operational in a way that a paying customer would expect. Vacation ruined and no time to make reservations for anything else for Memorial Day weekend. Couldn't be more disappointed, our kids were looking forward to this. read more

We booked a weekend away for our family of 6. We were aware that things would be different than normal considering the time we are in. With that being said however, for the price we paid for a weekend, we could have went numerous places. One major complaint is there were absolutely no pillows on any of the beds or blankets. We were told to bring linens and towels, but I really didn't think that meant bring comforter sets for everybody. There are plastic covered pillows that can be wiped down they could have provided if they are worried about sanitation. We all rolled up some of the towels we brought and shoved them in pillow cases. Then we all tried to use other towels as blankets. Needless to say none of us slept well that night. We reserved for Friday and Saturday night, but ended up leaving a day early. read more

We went here for opening weekend. We had a great time with our 2 young boys swimming, playing mini golf, playing on the jumping pillow, participating in some of the arts and crafts and planned recreational activities, playing on the tennis and pickle ball courts and just driving around the beautiful grounds in our mini cart. They might not have had 100% of their amenities ready for their guests, my boys were looking forward to the waterpark that wasn't open, but they were very understanding about our frustrations with that and we were given a partial refund. In the end, we feel we paid fairly for the amenities that were available to us during our stay. The customer service was wonderful, every staff member was courteous and friendly. We had a fun family vacation and plan on returning. My biggest complaint was that they didn't contact guests ahead of time to inform them, before they traveled to the camp,that they were not completely ready. But I'm sure enough people made that complaint to management and they'll know to have better communication with their guests in the future. read more

We just stayed at the park for 4 nights in a Mountain View Tree Top cabin. The cabin was cute and we really enjoyed the outdoor kitchenette on the lower deck. Our private bathroom was small, but nice and right outside the cabin. We really enjoyed the included Mini Golf as well. The park is still under construction in certain areas and all the amenities are not available which is not what you expect due to the website not telling you that. The water playground was not finished so we did not get to use it until Saturday, but once it opened it was really nice. The pool was also nice and was open our entire stay with varied hours. Our last full day the pool and water playground closed at 3PM which made no sense seeing as how it's June. We were pretty disappointed with that as were others. We also had no way of knowing just how far the Mountain View Tree Top cabins were from the pool area. We did not budget money to rent a golf cart. The prices are too high in my opinion and we just couldn't make it work. We had two adults, a 14 yr old and a 7 yr old in our party. We just weren't able to walk that far and carry everything we needed. I do not understand why the map on the website does not include distances from each type of cabin/tent site to the pool area. I was told that cannot be done, but pretty sure it can. From what we were told by other families, I just wasn't mean enough when I tried to explain our situation to the park staff. I told them we were driving to the pool and was told we shouldn't be. I was also told the construction going on did not affect the park amenities. The playground is surrounded by heavy equipment. The Jumping Pillow was folded up on the ground and not even installed. The pool area is surrounded by equipment. People are still working on the water playground. The map we were given at check in is not the same map on the website which does NOT show anything about construction. The park is nowhere near finished and I hate we were so deceived and booked so early. This was our only "summer" trip and it was full of so many disappointments. Some staff were very nice and others seemed to have a goal of making sure we have no desire to return. I'm not sure I will return, but if I did it would be at least a year from now as they have a lot of work to do on the park and training staff. Simple questions got 3 different answers depending on which staff person you asked. I just hope the park is able to get it together and be more forthcoming. We did not feel welcome. We felt deceived and let down. read more

Everything was beautiful! only thing is if you are a person of color this place is not for you. We parked in a parking space and the person driving the bus told us he would kick us out if we parked there. Three other WHITE people parked here they didn't care after we addressed it. We let it go and just went to the pool, while we're there we ordered food. Two tender baskets with fries and drinks. When getting my drink the girl that was there put her hand in her nose and handed me the cup and smiled. I asked her for a new cup and she said no because nothing was wrong with it I then asked one more time and she switched it out. We let it go but many people behind us ordered 4 baskets and a pizza and got it before us and of course they were white. After receiving the food a man was opening the door for everyone and closed it. I was right there and he pulled it towards him. Genuinely hate the closed minded environment. While in the pool kids would spray us and run away from us but we managed to have our fun alone. Although the staff is not entirely at blame the environment is not for POC's. The cabin looked great but be prepared for various cockroaches. read more

Ok the only reason that I am giving this site a two stars is because the staff was wonderful and they let us upgrade from a tent site to a cabin. We we were there for four days the first night we stayed in the tent and it was flooded out rained out the hill was washed out if we didn't have a all-wheel drive vehicle we would have never been able to get to the campsite. It was so muddy it was just miserable. the water park was down due to the flooding and the residual runoff from the mountain the playground and the jumping balloon was down because of all the massive construction, the lake was red and muddy our children didn't even want to be around the lake because of the way it looked. We stayed during the middle of the week and nothing on the site was open except for the pool. I don't think this location should be open until all the construction is done it was just ridiculous how much was not complete at this site. No dog park like the website said. I just believe it's too expensive to not be able to do anything there. the map that they give you and that is on their website is very deceiving we thought the tent sites were very close to the shower rooms and the pool we didn't know that they were at the top of a mountain that we would have had to walk up and down to get to these places read more

Great family oriented camp experience! The Tree top, Lake view site was so nice. We had a beautiful view. The mini fridge and grill were great to have on a camping trip! We enjoyed making smores around the firepit and enjoyed the trick or treaters, as it was a Halloween shoulder weekend. Everyone was so nice and the family events were well planned! Can't wait try it again in the Spring! Well done Yogi Bear Jellystone Resorts in keeping the girl scout memories alive at Golden Valley! No doubt this camp will be well used! read more

This was the opening weekend and everything wasn't perfect but, that didn't stop my family from having a great weekend! The lake with rentals was great. The pool was open and was great for a hot weekend! My family's view on things is to roll with the punches, life isn't perfect!! We're ready to go again! read more

Our first time here and it was Labor Day weekend so we kept in mind that everything might be a little bit more crowded than usual. We booked a cabin and while it was still camping, it was a little misleading from the description online. The cabins were beautiful and everything we needed however had I known it was more of a tiny house than an actual cabin we would have divided our group into two separate smaller cabins. We had three different families in one cabin and it while it slept all of us -there was not much room for privacy as far as changing clothes etc. We also had an infant and the description was that there was a separate bedroom. My assumption was there was a cabin with a living space, loft and separated bedroom but essentially this was all one room with a door. Again I think it works for the experience of camping just would not describe it as a cabin. As far as the amenities everything was very clean and nice. Obviously being new helps. The pool area was great and the children loved it. There seem to be plenty of chairs and shade and having a restaurant nearby made it convenient for lunches. It was also nice that we were able to bring coolers for drinks and snacks for the kids. We enjoyed our meals at the pool and I thought they were reasonably priced for kids meals. The jump pad playground lake rentals etc. were all great. Our small children enjoyed the gem mining but I could see where older kids might think it was a little cheesy. Our children's ages were seven, five, five, four and one. They enjoyed sifting through the dirt and playing in the water. I didn't mind that the cell service was limited as it was a nice reprieve to enjoy family however I agree with another reviewer that it was difficult to separate your group at any time without a coordinated plan because of the size of the campground. For example if one person went somewhere and a plan changed, there was no way to inform the rest of the group. Overall I highly recommend and I'm sure our family will be back again. The biggest complaint overall is the "ad on" of a golf cart. In my opinion when I see an ad on for something I assume it is for fun or a way to enhance something specifically when you're adding onto a vacation package. In my opinion this add-on was not a way to enhance the trip it was a necessity. We did not get a golf cart because we do not mind walking and we brought our children's bicycles however there was physically no way our small children could ride the distance it required or on the steep hills to and from the various activities. At one point my niece attempted to ride her bike and could not make it and had to be escorted by a Ranger. Had we known the camp sites were so far away from all of the other activities we would certainly have purchased a golf cart but also the price for a golf cart rental was exorbitant for something that really is a necessity. I don't mind to pay an additional fee for a cart but $87 a day with a two day minimum just to be able to go back-and-forth from your cabin to the pool was a little bit much. Our three night stay was already almost $1400 and that would have added an additional $350 to our trip because one golf cart would not have been sufficient enough to cover our group. The largest cart only sat six people and we had 11. read more

Overall our first stay here at Yogi Bear's Jellystone Park Campground was great and we can't wait to return. I booked our RV site back in January of this year and didn't realize at the time the park was still under construction. We received a call a couple of months prior to our reservation that our reservation may not be fulfilled due to weather delays. Luckily our reservation was at the end of July and we were able to camp. If the site wasn't ready we were offered day passes (25.00 each) to still come out and enjoy the amenities. RV Site: Our site was listed as a premium site, pull-through, creek side (#254). This site and the sites in close proximity are an excellent option for those with children on the playground or jump pillow. You can sit at your campsite and still keep an eye on the kids. This area is also extremely close to the water-park. The site had a charcoal grill, fire ring, picnic table, electric, water and sewage hook ups. The site was also very large. Plenty of room for our camper, two vehicles and canopy. We were a bit disappointed that you couldn't access the creek. Since the campground is still undergoing construction they had a black plastic barrier lining the creek. We also had no place to hang any hammocks. The area where the RV sites are located was basically a field turned into camp sites. You definitely need a canopy to keep the sun off your table and to provide shade. This campground has tent sites along with several cabin options. Amenities: If you have children this is the campground to visit. The water-park was amazing in my opinion for children 13 and under. Plenty of seating and tables with umbrellas. The large pool is located in the same area with basketball goals for children or adults to play with also. The playground, jump pillow and gaga ball area was huge. Excellent playground for children. We played mini golf twice (free). It was a fun course. Shaded and strung with lights. Gem mining is located next to mini golf. The bags of dirt are sold in the store at different price points. The cheapest I noticed was 4.50. Our children did one free craft during our visit, snow slime. The arts and crafts building was cute and they offered both free crafts and crafts with a small fee. One thing I will mention here is if the time changes for an event or craft you need a better way to communicate other than a note on the door. This campground is 6 acres and it takes a while to get where you are going. I think I saw someone mention an app on a review I read but this wasn't mentioned at check in. Our boys played laser tag and had fun. This was free because the laser tag course isn't set up yet. I imagine once it's legitimate they will charge a fee and it will be better. The basketball, tennis and volleyball courts looked very nice, but also far away. The campground has a bar. Any mixed drink that was ordered was 10.00. Pretty pricey and the bartender didn't know how to make half the drinks we asked for. They also have a food shack that is very reasonably priced and had great food, ice cream and Icee's. The camp store also had a variety of items including firewood, beer, candy and snacks for sale. Restroom and shower facilities were top notch. Bottom line, visit this campground you and your family will have a blast. Until construction is 100% complete expect a lot of dust and construction vehicles. If this is going to bother you don't visit until the park is complete. Also, get a golf cart. Everything is spread out and far away. A lot of mixed terrain so even bikes could be dicey with children. Look for more campground reviews visit us on FB @ Belmont NC Campers. read more

We did not even get a chance to stay. I booked our cabin in January 2019 and had to pay the full amount up front to stay (almost $900) for the 4th of July week. We always camp this week and decided to try this place for something new as the kids are getting older. Received an email and voice mail today (8 days before we are supposed to go) to let us know that the cabin that we rented was not ready and they were canceling our reservation! Talked until we were blue in the face and they could not accommodate our family. They offered 50% off our next visit, but why in the world would I book through this fly by night organization ever again. They refunded us without cancellation penalties, gee thanks, Like it was our fault they you booked cabins that hadn't even been put on the grounds yet. If I had known that they had not been on the property when I booked, I may have thought twice. This would have been our first time there, but we will never, ever stay! My kids are beyond disappointed and now we are trying to find somewhere else to go for the 4th, just 8 days before we are supposed to leave. This location is beyond horrible and customer service is poor. read more

Okay, so we just got back home from 3 days at Camp Golden Valley and I want to give a fair and honest review. Yes, all the other reviews are correct . It wasn't ready, there is a ton of construction , the water park wasn't in operation. BUT we had a great time anyway. We came with 4 13 year old girls for my daughter's birthday and they honestly had a great time . We stayed in the mountain view treehouse cabins and loved them. They were extremely clean and the bathroom's, across from them were clean and private for each cabin. They provided for free all of the activities that we would have had to pay extra for. Everyone was super nice and they were working literally around the clock . I want to reiterate that the staff was amazing and were killing themselves to get things taken care of. We could see a ton of improvement in just two days. We did get a partial refund and we felt like that was fair . This place will be amazing in a few months. I would urge you to definitely consider this place in the future and not let the bad reviews deter you. read more

Was not made aware of the "swim times" due to Covid. Several people were coming in and out of the pool without being monitored. Us included, because of lack of communication. Cabin was not clean. Sandy floors, and sand in the shower. Internet and TV was not working. No hot water in our cabin. My husband checked it and the hot water was off. He turned it on and still made no difference in the water temperature. Did not have an emergency number to call. No cell service and could not make a WiFi call due to internet problems. We did not stay, we ended up leaving around 10 pm headed home 2 hours away. Felt much better to be home with basic necessities. When I mentioned these problems to the staff the next morning I was given the response that this was not correct the cabin was clean, along with working tv and internet. They did not try to make this right. Considering the trouble I had trying to book this stay should have been an indication of what was to come. We will not be returning. read more