Carol is so talented! She has a light touch and an eye for detail. She is not happy unless I am…read morehappy, very patient. I've had my brows eyeliner and lips done...I can just wake up and go! So happy I found her!

Everything I've seen for brows looks great, I did not have a great experience with permanent…read moreeyeliner. Originally she told me I was a great candidate/had perfect eyelids for permanent eyeliner, but once I was committed to the service it was another story. She explained it's not an exact science, we would need to play the shape of the tattoo and the duration of the work by ear. She doesn't listen. It's frustrating. I know what I like. I'm a very grown adult. I asked for brown, Carol said we have to do black. She doesn't like how brown fades. I asked for a thick, rounded arched line, Carol told me my eyelids wouldn't hold it. I ended up with a thin black line in a shape that's almost square, not round/arched like I was hoping for. It changes a lot about your look to have eyeliner with sharp edges on your eyes. I am really sad. But at that point it's a tattoo on your face. What can you do! It will need to be fixed by a different person. The worst part is Carol kept my $200 deposit to put toward a "future appointment" and still charged me full price on the day of the service. That's a terrible scammy business practice. I don't want a future appointment. So I'm just out of luck. She stole $200. Shame on you Carol. Listen to your clients! You may not like brown, it's my face! You should know by looking if you can't perform the service as requested. You behaved very cavalierly with someone else's money and eyes.

Daisy is phenomenal she loves what she does and her work is beautiful. Such a great instructor too…read more, I took a class with her and I've learned so much. The times she did my lashes they always had great retention. As far as her also being an instructor she guided me on what to do and tips for getting started. Highly recommend her!!

I've had multiple facials, by multiple people here and I can honestly say they are top notch! Every…read moretime I walk in this spa I'm greeted with a smile and feel appreciated for being there. They take there time, explain what they're doing and create the most relaxing atmosphere! I've started scheduling one every other month! They also carry products in house so I was able to talk through ingredients and what would be best for my skin!! Definitely worth the money.

I was very excited for my treatment at Bloom and Branch Spa up until I met the aesthetician that…read moregreeted me, Emmy. I booked a " 60min customized facial. " LOL Let me start this review off by saying that one's experience and spa, at any point... Should never feel rushed or make one on edge. It is taking me a long time to post this review, because I like to believe the best in people. I want to think that she was having a bad day... But I feel an obligation to let clients know what they're getting into. NOTE: I was going to send this in an email to the former owner, Lisa but unfortunately the spa is *SHOCKINGLY* under new ownership now. (I visited the salon on my last trip to TN last July.) Emmy started the facial at 12:48 and ended the facial at 1:22. I'm not great at time management, but I could tell she was rushing, and she cut it short. I asked Emmy if she did the micro dermabrasion near my milia's on my eyes and she said no I'm not gonna put scrub on your eyes. I understand the eye area is delicate. I have worked in several high and spas in resorts. These milia's were big enough to get to safely- I only made the appointment because I was told him I saw that the aesthetician would take care of them. Upon getting into the treatment room, after I laid down onto the bed and was greeted with a knock maybe 10 seconds after getting undressed- I felt rushed, pressured and uneasy. I just washed my hair, and when she started putting stuff in my face, I asked if she had a headband or towel to keep it out of my hair. Not only did she not have a headband in the room - when I requested one she said, "I think I have one out there.." (with the pregnant pause and subtext of "but I'm not going to go the extra mile." (When anyone who has gotten a facial or done one properly knows the hair must be out of a client's face.) My response: "Oh if it's far no worries..." She never got the headband and continued with her "facial." Emmy immediately told me she couldn't do a scalp massage and a hand massage (or she'd run out of time,) and I said "okay, great as long as you can do the extractions!" Emmy didn't explain at all what she was putting on my face while she was doing it there was no communication it was completely uncomfortable.. nor did she ask if I had any sensitivities or allergies. RED FLAG. Nor did she ask if I wanted oil in my hair for the scalp massage I asked Emmy to get rid of the milias on my cheeks initially, but upon leaving on my way out at the front on, (in the reception area because I noticed she either forgot or ignored my comment and my right cheek had redness and heavy irritation due to her poking at the milias and not finishing.) When I asked about the milias she avoided completely and the two she picked at..note: this was in the reception area she said "THAT'S TINY and I have another client.. so I have to go." Her response in the most uninterested/unprofessional and catty tone. I was shocked at the unprofessionalism I was given, not only because of my experience, working in spas and going to many ... But also because there were other clients and the reception area, as well as the (obviously nice but learning,) brand new receptionist. If I was the owner or manager at this establishment, I would be absolutely mortified. I was embarrassed on behalf of the owner because it's a really cute place. I'm leaving the review now because I'm back in Tennessee and I still have hyperpigmentation from where she picked at my milias

Tracy takes care in providing attention to details and providing personable care to each of her…read moreclients. Her craft shows through each of her artistic work. She is definitely one to recommend to get your brows done by.

I had an idea of what I wanted and Tracy made it happen! She is very sweet and, very articulate as…read morewell as precise, a true srtist. I looked at her work on her Facebook page and thats what made my mind up. If you're looking at getting your brows done, which for me, filling mine in was the longest part of putting my makeup on, then see Tracy for sure.

My appointment with Laney was a relaxing and fun experience! I would recommend her for lashes…read morealways!!!

Amy Wheeler is an amazing Makeup artist. She did my Makeup for my wedding on June 3rd, 2023 and my…read morelasted all day and into the night, love this girl.

At 70 years of age, I wanted to have nice eyebrows like so many others I admired. I finally got the…read morecourage to ask this young lady who had done her eyebrows so nicely. She told me about Chris and highly recommended her. I was still a little hesitant, but when I called Chris she answered all of my questions about the process. When I went to the studio to get my dream eyebrows, she explained every step of the procedure, and then explained in detail how to care for my eyebrows for the next few days. She was always just a text message away if I had questions. I highly recommend Chris if you are considering getting dream eyebrows!

So I showed up and my girl had some sick kiddos couldn't get in. Her owner Chris and another girl…read moregot to work and made sure that I didn't show up to my event the next day with my hair a mess. These ladies made my hair look fantastic made me feel great and jumped right in to help the coworker. This is a fantastic place with a warm atmosphere and a owner who really cares about her team and the customers. I spent a long time looking for someone who could do my hair and I found that all of them here are amazing

Seriously, the skills this women has is incredible. She did hair and makeup for myself and some of…read moremy bridesmaids for my wedding and we looked so incredible and it lasted all day and night. Liz is so sweet and fun and just so easy to work with. Believe me, you NEED her to do your hair and makeup for whatever event you're going to.

Highly recommend Liz - she's so good at what she does and makes everyone feel beautiful and gives…read morethem exactly what they want. I've had negative experiences with other wedding makeup vendors before, but Liz was perfect for both my bridal tea (trial) and on my wedding day, and she was flexible with last minute changes/schedule tweaks. Love this girl and love her work!