Unfortunately, my experience throughout the Accutane process at Skincare Physicians has been…read moredisappointing. The biggest issue was the lack of communication. As a first-time Accutane patient, I often felt like it was assumed I already knew how everything worked, and when I didn't, there was very little guidance. The scheduling department was also very rude at times. After hours of trying to get in touch with someone, I was told I couldn't be seen until August and was made to feel like the situation was entirely on me. Only after finally speaking with a nurse was I able to get the help I needed. At my fifth appointment, I was suddenly told my insurance didn't cover out-of-state visits, despite having already been seen there multiple times without anyone ever mentioning this. Had I known that from the beginning, I could have planned accordingly. I take responsibility for anything I may have misunderstood or missed, but I wish the office would also acknowledge that better communication could have prevented a lot of this. I'm only staying to finish my Accutane course, but overall this experience has been emotionally exhausting. Anyone who has struggled with acne knows how difficult that journey can be, and I wish I had felt more supported throughout the process.

I've been seeing Colleen Gaffney for several years now for routine skin checkups. She is kind,…read morepositive, and straightforward in her instruction. I feel confident walking out of my appointment that I've had good care. I've found the rest of the staff to be pleasant to interact with as well!

I find it interesting that when a patient shows up 5 minutes after the 15 minute-late deadline rule…read morewhich cancels your appointment, it is perfectly alright that you can be left more than 45 minutes waiting to see Dr. Shih when unexpected events pop up on his schedule as had occurred on a previous occasion. Rather disappointing to have driven 45 miles to their office only to be turned away. Prior to showing up for the appointment, I tried to call ahead to alert the front desk that traffic volume was terrible and I would be late. I was left on hold for more than 30 minutes (!) and was still on hold after arriving at the reception desk. Never got through to anyone. Do they not have phones at the reception desk? Does the office not have an email address that patients can use as an alternative means to communicate? During a prior visit, one receptionist had a rather hostile/ angry demeanor. Perhaps she was having a bad week, and to be fair most of the receptionists are pleasant. Nevertheless, patients can and do begin to feel they are simply a number at this office and the practice is more interested in $$$ over accommodating the patient.

Dr. Katherine Brag is the kindest, sweetest, caring professional I have ever met. Honestly, she is…read morethe only reason why I go every year to have my skin checked. Any issues I have are explained completely and in a way that anyone would be able to understand. Her staff is just as kind and knowledgeable. I would absolutely recommend Dr. Brag to everyone.

Sad to learn the wonderful Dr Cunningham has retired. I went to her for years and was always…read moresatisfied.

Dr. Cunningham is a true professional, master of her trade (and rockstar in my book)…read more I had an urgent issue pop up and they managed to squeeze me in, take care of my issue and put my mind at ease. This team is genuinely efficient and the care is second to none. Absolutely worthy of a 5 star review.

An amazing doctor, bedside manner and all. Havee seen her for over 20 yearsread more

The one star is for the helpful desk staff and the nice office…read more I'm taking away four stars because the doctor's demeanor just sucked. This is the most unpleasant experience I've had with a doctor in some time. First, she was accusatory (why are you here?), almost scolding me for coming in for an annual checkup. She was cold, condescending, dismissive and SO palely unrealistic. When I copped to going to the beach on the weekends and getting some moderate sun exposure - with SPF 50, a sun hat and an umbrella, always, she asked (was it smugly?), "well......would you ever consider changing your lifestyle to stay out of the sun?" Oh yeah, I'm going to stop all my outdoor exercise and activities - biking, running, tennis, skiing, hiking, snowshoeing, kayaking, etc - and have overweight kids. That sounds like quite a lifestyle change. Why didn't I think of that sooner? Additionally, she seems to be that type that suggests you cut every dot off, to hell with the scars. Seems a bit excessive to me. Back to MGH I go!

Hands down #1 cosmetic surgeon and overall great human. A…read moreclient for approx 15 years and never have I been disappointed. My requests usually consist of 'touch-ups' --. a little Botox here, a little filler there. Dr Kaminer will be the FIRST to say "No. You don't need that", or "No. That is too much". He is definitely a perfectionist, and strives to achieve the 'refreshed' look. Never, ever overdone. He is prompt. He listens. I always leave happy -- on many levels. Great man, and a great practice. The old cliche, "You get what you pay for", definitely applies here. Thank You Dr Kaminer!

Dr. Kaminer is wonderful! Very down to earth, easy to talk to and extremely knowledgeable about how…read moreto help achieve desired effects. i first saw him at 7 years ago, and continue to see him now. Also, he never keeps patients waiting past the appointment time. i trust his skills without question. Highly recommend!

My 93 year old Papa has been seeing Dr. Thomas Rohrer for years and I need to tell everyone just…read morehow wonderful he is! I honestly think Dr. Rohrer has probably helped my Papa extend his life for years! I am so happy that he has such a great dermatologist! I cannot recommend him enough!

During my last visit I had a freckle which looked concerning so my regular dermatologist removed…read moreit. The lab came back as concerning, so they scheduled me to come back to remove more "margins" with Dr. Rohrer. Dr. Rohrer was scheduled to do the procedure, but after spending about 1 minute with me he handed me off to a woman who I assume was his intern, although she was not identified as such, so I am not sure. She did the entire procedure which turned out to involve more than a dozen stitches and an 8 inch scar! I was told they make it longer to allow it to have less of an obvious scar. Well, my scar is huge, crooked and ugly. (The original spot was less than .5cm). After the procedure, the healing of the scar looked concerning and hurt, but when I called I was not able to reach a doctor. I left a message with the clinical line and never received a call back. I called again 2 days later due to swelling, reddness and itch, but once again couldn't reach anyone. I asked for an email or direct voicemail, but aparently they don't have it, you can only leave a message with the receptionist. This is really not ok. When I finally went in to get the stitches out, Dr. Sobell and others seemed concerned about my lack of response and said they would look into it. It is now a few months later and I have a huge ugly scar on my leg instead of a tiny freckle. I am glad I had it removed, but am not pleased with my experience. I have heard that other dermatology offices have plastic surgeons do procedures such as the one I had to minimize scarring, or the doctor who the appointment was with should at least be in the room for more than 60 seconds. I would not go back and am considering switching my regular dermatologist to a different practice even though I like him.

We love Dr. Stephen Kovacks,MD. He has doen 22 Mohs surgeries on my husband for skin cancers. Dr…read more Stephen was had to do some extensive Mohs surgery on numerous locations on his face,arms and hands. The last one for his nose was extensive.His work was difficult and he painstakingly repaired his nose,hardly noiceable. His nose looks beautiful. We will always choose to come back toDr. Kovacks if need be. Thank you Dr.Stephen Kovacks. Thank you Dr. Brian Lester for recommending him. Sincerely Dana Whidden*****

MOHS surgery just under the left eye. Pleasant visit. Painless healing. No visible scar. Can't beat…read morethat.

I think his moisturizing souffle is pretty nice, But do yourself a favor and read this!…read more 'The product ingredients for the Skin Effects by Dr. Dover Anti-Aging Treatment include Aqua (Water); Acetyl Hexapeptide-3; PEG-7 Glyceryl Cocoate; Hydroxyethylcellulose; Hydroxyethyl Acrylate; Sodium Acryloyldimethyl Taurate Copolymer; Squalane; Polysorbate 60; Disodium EDTA; Diazolidinyl Urea; Iodopropynyl Butylcarbamate. The ingredient that we are particularly interested in is the acetyl hexapeptide-3, which is also known as argireline. Argireline has been clinically proven to reduce the appearance of fine lines and wrinkles by up to 30%, which makes it an excellent choice in this anti-aging treatment. However, argireline is even more effective when it is paired with other proven anti-aging ingredients like matrixyl, hyaluronic acid or collagen. None of these ingredients are included on the list for Skin Effects by Dr. Dover. It also does not appear to contain many moisturizing ingredients, which is a concern since hydration is important for treating aging skin. It seems that you would have to add a moisturizer to your program to ensure your skin remains properly hydrated.' DOES IT WORK??? Maybe try a healthier skincare line at CVS, such as La roche-posay, Vichy or Leirac. La roche-posay: Highly concentrated dermatological ingredients With soothing anti-oxidant thermal spring water No fragrances or ingredients that potentially cause irritation Ingredients limited to the strictly necessary Vichy: the No. 1 skincare brand in European pharmacies. Leirac: offers innovative skincare products to help prevent and repair the appearance of visible skin damage.

I recently saw Dr. Dover at Skincare Physicians. The office is easy to find, it is on Rte 9. Pleny…read moreof parking behind the Bagel shop. The staff was friendly and helpful and I am thrilled with my visit with Dr. Dover. I did wait about 30 minutes to be seen, but it was well worth it. He listened to me and addressed all of my concerns. I highly recommend him.

Dr. Karen Kim is the expert in Dermatology. In addition, her pleasant manner conveys sound…read moreknowledge, reassurance for best quality healthcare within a personalized assessment, recommendations and treatment plan. Mindful of all universal precautions, gives you peace of mind. Thank you Dr. Kim. SH

Dr. Frankl is fantastic. She is extremely nice to her patients and really cares about them…read more Unfortunately, she's not taking new patients, but if you're lucky enough to already be one, then you're one of the lucky few Americans to be getting A++ quality care.

She was very thoughtful and ex-Plained situations well. Her NP was also very friendly and kind…read more My only complaint with the practice was that I had a problem that I was very anxious about and she would not return my call. I must add that I rarely, if at all, called her office to talk to her. I think that she should have returned my phone call. I left her practice.