I had an endoscopy scheduled with him, first of the day. He came into my holding bay in a mood. He…read morewas quite rude and arrogant. He said he probably wouldn't find anything to answer my stomach issue, which I've been dealing with well over a year. He then proceeded to say, I was lactose intolerant. Which had never been discussed before, nor tested for. And very arrogantly walked out telling me to read labels. He did my endoscopy, and I was quite uncomfortable with him. I would never recommend him. And I'm still suffering with my stomach issue,

Dr Guzman is the miracle I've been praying for. He was THE first doctor in 10 years to find out…read morewhat was going on. He genuinely cares and listens to your concerns instead of just rushing you out of the office. He is part of the maui memorial out patient clinics and it is an easily accessible office space with lots of free visitor parking. They are taking serious covid precautions and safety measures and the office is exceptionally clean. I'm truly grateful that they are able to fit me into their busy schedule.

I've been a patient of Dr Muto and his staff for a few years now, and my experience has been 100%…read morepositive. I'm 80 years old, with multiple health issues, and I couldn't be more satisfied with him and his staff. His practice is efficient, friendly, and well-informed, with the latest technology to diagnose and help their patients. Other Maui healthcare providers would do well to emulate Dr Muto's model of excellent and compassionate care.

I saw Dr. Ryan Smith, and first of all, he sat down and spent time with my husband and me, which…read morewas appreciated. He was approachable, concerned, and professional. He was familiar with dysautonomia (POTs) and the type of care I would need. His staff followed through with the insurance to get the necessary medication approved for me. They also sent the referral I needed and the information required for me to be seen. Being chronically ill with mostly invisible disabilities and the fact that I am young typically make my medical experiences difficult. I will sometimes feel I have to prove I need help. Then, continue to make multiple follow-ups for basic care. That was not the case with Dr. Smith; he understood and started helping me immediately. This was the most seamless process I have experienced related to my complex care. When we left, I looked at my husband and asked if we really just got answers and a treatmentt visit. plan on my first. We were both so happy and grateful. The only thing that could be better is getting the portal information (website and login information) at the first appointment so I can confirm and communicate with the team any challenges with getting meds approved, etc. But that is so minor!! If you are looking for a cardiologist, I recommend Dr. Smith at Maui Cardiology. As a home health RN on Maui, I am so grateful that we have a provider like Dr. Smith here. I hope he never moves off the island!

Dear Dr. Tetor, I am…read morewriting to express my sincere appreciation for the exceptional care you have provided. You are the best physician I have ever had, and I am grateful to have found such a caring, intelligent, and tenacious doctor here on Maui rather than having to fly to the mainland for medical care. I am especially impressed by your persistence regarding the pain and burning in my arm, shoulder, and hands. While the ER originally diagnosed me with bursitis, your dedication led to the identification of shingles and, subsequently, bulging discs and other issues via the CT scan you ordered for my neck. I am now moving forward to see a specialist thanks to your thoroughness. Thank you for your dedication to your patients. Sincerely, B Caprita

Aloha! As a relatively new patient at this particular clinic, after many years living FT on Maui,…read moreI am very happy to publicly thank KWMC staff for consistently excellent care. In my life, the importance of that is tremendous and my mahalos is beyond words.

I don't think my doctors get enough praise! I have been seeing Heather Milovina for about 3…read moreyears. She is my OBGYN and every appointment I have been met with compassion and everything explained to me where I fully understand it. I've never wanted to go to the doctor, but she makes my visits something I can look forward to. Understanding what's going on with my body is important. I also see Gabrielle O'Sullivan and she is absolutely wonderful. You can tell these two doctors genuinely care and are always there to answer questions.. Thank you so much for everything.

This review is for the Ob/Gyn department. I switched to Malama at 32 weeks pregnant and I'm so glad…read moreI did. The providers there are incredibly caring, warm and I never felt rushed at my appointments. I highly recommend Dr Casey and Heather Milovina - they are both incredible, so competent and skilled and kind. Out of the 6 providers, I felt totally comfortable with 5 out of 6 of them - which is pretty great! I gave birth a few weeks ago and had a very positive experience thanks to the wonderful people at Malama. Dr Casey was my doctor who delivered my baby, and I felt 100% confident and comfortable with him, knowing I was in great hands. Heather was there the next day, which was great, because I was seeing her the most during my prenatal visits (she is an incredible midwife), and she has a wonderful presence about her - she cares so much about her patients, and you feel completely comfortable in her care. I would highly recommend Malama if you are pregnant, I think they are the best on the island as far as prenatal care and caring about women's birth experiences.

This man has completely failed me as a physician. I will also be filing a complaint. No matter what…read moreyou are seeing a doctor for, see someone else. It is sad that limited choices on an island has allowed him to stay in business at all. I wish I could put negative stars. Official complaints will have to suffice.

Big mahalos to Pukalani family practice for squeezing me in 45 mins before closing. My dr even…read moreshowed me images so I could get a better understanding of what she was explaining. Have never had any issues, never waited more than 5-10 minutes in the waiting room. Office staff is lovey and very friendly.

I went to Dr Tasaki for a simple gallbladder surgery. I finished with a cut to my biliary duct,…read moresepsis, and a HUGH biloma. The biloma (toxic bile collection) took up almost half the size of my liver. I had to go to Mayo Clinic Hospital for a resolution because no one knew how to resolve it on Maui. When I asked Dr Tasaki if I was going to die, he said maybe and laughed. I would not recommend this doctor at all unless you're looking to get worse or want to come out way worse than you went in !!!!

The best colonoscopy Dr on Maui!! Highly recommend ...He very straightforward and honest..That what…read moreyou want..

Dr. Friedman has always been there providing me great care and health advice. I truly appreciate…read moreall his help that has been critical in a major big health battle.

Dr.Joel is an exceptional physician. He is compassionate and competent and always searching to…read morelearn more. His holistic approach is a relief in a society that has become eager to take a pill or a shot instead of take a step back and search for the root of problems. He's a pleasure to be around, as is his entire staff. Maui is lucky to have this health care professional.

Setting the initial appointment was easy. Dr. Birch was very knowledgeable, pleasant, and had a…read moregood sense of humor. He was direct and to the point, which I appreciated. He took the time to carefully and clearly explain all the options. The Kahului office was clean, conveniently located, and easy to access with parking right out front. That's where the good experience ended. Dealing with the support staff to get my prescription filled was a total nightmare. I provided them with the contact information for my pharmacy and was told at checkout that they would send the prescription electronically. I called the pharmacy the next day to confirm. The prescription was not sent in. I called Dr. Birch's office and was told by a sweet support staff the pharmacy was not in their system, and she had to ask her manager to add it. I asked her to call me to confirm when the prescription was sent in. Several days went by with no call. I called the pharmacy. The prescription was not sent in. I called Dr. Birch's office again and spoke to the same sweet support staff who checked and said it was faxed the day before and, oh but wait, it did not go through. No one called me to notify my. No one called the pharmacy to check the fax number. They simply did not follow up at all until I called. The support staff checked the fax number with me, which is on the pharmacy's website, and they had one digit of the number incorrect. I was told the prescription would be faxed in that day. The next day I called the pharmacy and they did receive the prescription, but it was for the wrong amount. The prescription wasn't sold in the quantity ordered on the fax, so they pharmacy couldn't fill it. It only comes in one size. The next day I called Dr. Birch's office again and a different support staff answered, who transferred me to another staff. I think her name was Angie. I explained that the prescription they sent in was for the incorrect quantity. With all the delays filling it I expressed my concern on timely refills as it's required use was 9 months and they only prescribed enough for 10 days - 20 if I used it once a day instead of twice a day as prescribed. She was extremely rude and sassy. She stated, "So, you want me to tell Dr. Birch..." inserting my concerns in a rude way. She was not the least apologetic for all the mistakes. She blamed me for them faxing it to the wrong number. She didn't acknowledge that they wrote the Rx for the wrong quantity, so the pharmacy could not fill it. The patient should not have to do so much leg work to fill a prescription. While Dr. Birch was kind and respectful, his support staff was the exact opposite. There was no excuse for Angie's sass and rudeness. She should be fired. It's such a shame... if it wasn't for her, Dr. Birch would be 5 stars. She ruins his whole practice. I know mistakes happen and was tolerant until I spoke to Angie. I opted to keep treating with the over-the-counter medication.

Initially, when I went to the Island Foot Specialist I had a good appointment. Actually, this…read moredoctor's office is one of the nicest. The doctor was knowledgeable and gave me a couple of options for treatment. They even had samples of the medication he prescribed so I could start treatment immediately, while I got my prescription filled. Unfortunately, as I would find out this appointment and treatment is where the good experience turned into a multi-month issue dealing with the lack of support staff to get a prescription pre-auth approved. While you wouldn't think that insurance pre-authorization should be a big issue, with this office and the processes they have in place took 2 months for the nurse to even submit the pre-auth to the insurance. The bottleneck is one person to submit the pre-auth paperwork and she said they were short-staffed. After I contacted the office to find out what other solutions are available the nurse said that the reason the pre-auth was denied was that I needed a test that she said: "The test was not available on the island of Maui". She said I had an option to appeal the pre-auth denial but I would need to fill that out myself and submit it to the insurance company. I stated in the appeal to the denial of the pre-auth that it was a catch-22 because the test they needed to approve the prescription was not available here on Maui. after submitting the appeal I get a call from the insurance company that the information provided by the nurse was incorrect and there is a place to get the test in Kihei. The insurance company said that the doctor's office will contact me with a referral. This never happened and after a week I called the office and they said the referral would be to the doctor, which they didn't provide to me or the doctor's office. Because of the office's misinformation, incorrect prescription pre-auth submitted by the doctor's office, and not responding to the insurance company in a timely fashion, I just got the denial to the appeal from the insurance company. At this point, I am done with this office and will try another doctor that has an office that is better able to support their clients.