Dr. Friedman has always been there providing me great care and health advice. I truly appreciate…read moreall his help that has been critical in a major big health battle.

Dr.Joel is an exceptional physician. He is compassionate and competent and always searching to…read morelearn more. His holistic approach is a relief in a society that has become eager to take a pill or a shot instead of take a step back and search for the root of problems. He's a pleasure to be around, as is his entire staff. Maui is lucky to have this health care professional.

Dr. Mannick is the best GI Doc on Maui. If you have an IBD go to her if you can…read more Her staff is friendly, albeit very busy, but they got me through some serious flares and helped me work with insurance companies and MMMC admission.

Great experience with Dr Mannick! Caring, compassionate…read morewith high standards of qualifications in her field. She's one of the best doctors we've worked with concerning our health needs here on Maui and on the mainland. We recommend utilizing her great bedside manner and skill set to manage your GI needs. FIVE stars!

Doctor is so very professional, compassionate? Knowledgeable and caring. For any surgical services…read moremy family may ever need in the future, we would go to him without any hesitation. I feel as if he treats his patients as they are family members. You are in excellent hands if you go to this practice!

This review is for the Ob/Gyn department. I switched to Malama at 32 weeks pregnant and I'm so glad…read moreI did. The providers there are incredibly caring, warm and I never felt rushed at my appointments. I highly recommend Dr Casey and Heather Milovina - they are both incredible, so competent and skilled and kind. Out of the 6 providers, I felt totally comfortable with 5 out of 6 of them - which is pretty great! I gave birth a few weeks ago and had a very positive experience thanks to the wonderful people at Malama. Dr Casey was my doctor who delivered my baby, and I felt 100% confident and comfortable with him, knowing I was in great hands. Heather was there the next day, which was great, because I was seeing her the most during my prenatal visits (she is an incredible midwife), and she has a wonderful presence about her - she cares so much about her patients, and you feel completely comfortable in her care. I would highly recommend Malama if you are pregnant, I think they are the best on the island as far as prenatal care and caring about women's birth experiences.

After 1 year of working with this Health Center I have to say how disappointed I am with all levels…read moreof care and service. Phone calls are not returned as scheduled. Telehealth calls lose connection or have no video, doc is uninformed as to why I am there for a visit, level of follow up is very poor. I have twice asked for a practice manager to contact me and no one has ever reached out to rectify the many problems I have had to get basic healthcare. They are getting paid a high fee for visits with extremely poor staff and doctors.

Big mahalos to Pukalani family practice for squeezing me in 45 mins before closing. My dr even…read moreshowed me images so I could get a better understanding of what she was explaining. Have never had any issues, never waited more than 5-10 minutes in the waiting room. Office staff is lovey and very friendly.

This man has completely failed me as a physician. I will also be filing a complaint. No matter what…read moreyou are seeing a doctor for, see someone else. It is sad that limited choices on an island has allowed him to stay in business at all. I wish I could put negative stars. Official complaints will have to suffice.

As "unluck" would have it, I wound up in need of a doctor during my vacation. This review will not…read moredo this clinic and Dr Helen Rempel any justice, as I'm at a loss for words for just how wonderful everyone was! My scuba shop requested I seek a medical check up before continuing to dive. I encountered a problem. Good call. Nothing serious but I was prescribed pills and nasal spray for an irritated ear membrane. Green light to keep diving. From the check-in as a new patient, to having an aid check my stats (blood pressure, oxygen, etc), to having Dr Rempel listen and check me out, everything was fantastic. She was so incredibly thorough and spent a lot of time with me. I have never received such amazing care, attention, and treatment in any clinic or hospital back home in Canada. This is the clinic you need to go to if you run into trouble!

Maui Medical Group Kihei is the ABSOLUTE WORST Drs office!! My moms PCP (I won't mention HER…read morename/even though I have ZERO RESPECT FOR HER) was suppose to send a referral for a Gastroenterologist in Honolulu, but this Dr NEVER closed her file so the referral NEVER got sent to the GI in Honolulu, cause you can't send a referral if the patient file isn't closed by the Dr, said the nurse who works at scheduling. She gave me her cell and she told me, "only call me once or else I won't answer/respond " she never returned my call! Even after several visits to the office, still NOTHING! They are the absolute WORST!! On Tuesday I took my mom (87 yr old, and very frail) to this office for a physician referral to get Rehab services for her at Hale Makua, this form needs to be FAXED over to HM by Drs office. Thursday morning, I call Hale Makua to check on status of the Drs FAX and guess what??? NO FAX HAS BEEN SENT! The lady at Hale Makua shifted through quite a few papers, so that just put my mom farther down the list!! What takes so long to fax 1 piece of paper??? I'm sure it got lost with the her referral for GI which was supposed to be done in May! The Dr told us that she had a patient waiting since Dec for Hale Makua, I'm wondering if she even sent it back in December for that patient?!!!

Located in the same plaza as the former Hawaiian Island Surf & Sport, and now Pono Life Sciences…read more You'll find parking is easiest if you park on the Hana HWY side. Especially if you have a foot fracture. You never really know where a specialty physician is located until you have to actually use their services. Fortunately Dr. Douglas Birch is a great doctor. XRays are taken in house, so you don't have to go to a lab or radiology dept. first. They have several options for footwear as well if you are in need of something for better arch support or would like something special for sports foot wear. Scheduling is fairly simple and they have a good selection of availability. I really like the fact that appointments are also confirmed via email and over the phone in advance.

Setting the initial appointment was easy. Dr. Birch was very knowledgeable, pleasant, and had a…read moregood sense of humor. He was direct and to the point, which I appreciated. He took the time to carefully and clearly explain all the options. The Kahului office was clean, conveniently located, and easy to access with parking right out front. That's where the good experience ended. Dealing with the support staff to get my prescription filled was a total nightmare. I provided them with the contact information for my pharmacy and was told at checkout that they would send the prescription electronically. I called the pharmacy the next day to confirm. The prescription was not sent in. I called Dr. Birch's office and was told by a sweet support staff the pharmacy was not in their system, and she had to ask her manager to add it. I asked her to call me to confirm when the prescription was sent in. Several days went by with no call. I called the pharmacy. The prescription was not sent in. I called Dr. Birch's office again and spoke to the same sweet support staff who checked and said it was faxed the day before and, oh but wait, it did not go through. No one called me to notify my. No one called the pharmacy to check the fax number. They simply did not follow up at all until I called. The support staff checked the fax number with me, which is on the pharmacy's website, and they had one digit of the number incorrect. I was told the prescription would be faxed in that day. The next day I called the pharmacy and they did receive the prescription, but it was for the wrong amount. The prescription wasn't sold in the quantity ordered on the fax, so they pharmacy couldn't fill it. It only comes in one size. The next day I called Dr. Birch's office again and a different support staff answered, who transferred me to another staff. I think her name was Angie. I explained that the prescription they sent in was for the incorrect quantity. With all the delays filling it I expressed my concern on timely refills as it's required use was 9 months and they only prescribed enough for 10 days - 20 if I used it once a day instead of twice a day as prescribed. She was extremely rude and sassy. She stated, "So, you want me to tell Dr. Birch..." inserting my concerns in a rude way. She was not the least apologetic for all the mistakes. She blamed me for them faxing it to the wrong number. She didn't acknowledge that they wrote the Rx for the wrong quantity, so the pharmacy could not fill it. The patient should not have to do so much leg work to fill a prescription. While Dr. Birch was kind and respectful, his support staff was the exact opposite. There was no excuse for Angie's sass and rudeness. She should be fired. It's such a shame... if it wasn't for her, Dr. Birch would be 5 stars. She ruins his whole practice. I know mistakes happen and was tolerant until I spoke to Angie. I opted to keep treating with the over-the-counter medication.

I have come to realize that many of the top medical professionals are not in Maui Medical Group…read more The Waterford Vein Institute is an excellent example of quality patient care from beginning to follow-up. The building from the outside looks like an old warehouse but the office itself is very professional and comfortable. More importantly, the staff who greet who and check you in/out are so kind and caring. I also had very good interaction with the ultrasound technician and the P.A. Lauren (Dr. Lauren). The medical staff are very considerate and listen to patient needs and questions. Dr. Lauren is very knowledgeable and takes the time with the patient to make sure they understand the results and know how to proceed. Thank you Waterford Vein Institute for making medical and patient care a priority.

I originally posted in 2017. My husband, who Dr. Waterford so kindly cared for passed away in 2020…read moreof Alzheimer's. I find it odd, but I have the same condition my beloved had, and now I'm under the kind care of Dr. Waterford. After 8 years, I still sing his praises. He takes excellent care of me and my condition. I appreciate him and each one of the staff I've encountered. From the gal that works at the front desk, his ultra sound tech, his assistants...all wonderful caring people. If you have the privilege to have Dr. Waterford as your care provider, you are indeed in good hands...and lucky to have him.