Great personal care warm staff and Dr Carlson is a pro. Attention to patient detail was great with the staff being friendly and professional. People in reception were quick and helpful..thanks Lou D. read more

I was very happy with my treatment at Maui Urology and in particular with Dr. Alicia Roston. I have prostate cancer and Dr. Roston was instrumental in my testing and diagnosis as well as getting me hooked up with a surgeon on Oahu to perform my prostatectomy which is scheduled for 10/18/25. The problem is that as of sometime earlier this week Dr. Roston is no longer with the firm and I have received zero communications from her or from Maui Urology about needing to find another doctor for my continuing care. The office already seemed to be understaffed as appointments need to be made usually weeks in advance and now with one remaining Doctor that issue will be worse. read more

I moved to Oahu but come back to Maui Urology when I need a second opinion or feel more comfortable with them treating my issues. I always feel I'm in good hands with them. The office staff is the best as well. read more

My 18 year old daughter was referred recently to see Alicia Roston at Maui Urology. My daughter has been suffering in pain for over 3 years and she could not be happier with the compassionate care she received during her initial office visit and for her procedure. Alicia Roston was able to answer all her questions and concerns and explained all the steps she needed to take and offered some solutions. She felt very relieved and heard after her office visits. We are very thankful for the amazing service provided by Alicia Roston @ Maui Urology. read more

I have been trying to make an appointment with this office for over two months! No one has ever returned my messages. When I finally was able to get ahold of someone it was as if I was being yelled at on the phone! Extremely poor service!!!! read more

Front desk staffs who checked in my mother, nurse Kawena, and Dr. Alicia Roston are very nice and compassionate during my mom's appointment. Our first time experience with the staff in the clinic is unforgettable. God bless to all the staff. May you continue show your positive vibes to all your patients. read more

Dr. Soren Carlsen recently left Maui Medical Group to open his own private practice called 'Maui Urology '. His office is brand new and everything looks really nice. Dr. Carlsen is very skilled and has a great demeanor and his staff is equally kind and professional. Getting a urologist on Maui is very difficult so be glad we have a great specialist to help us. read more

I went to see Dr Carlsen as I was diagnosed with a urological problem by a woman's specialist nurse. I was very impressed with Dr Carlsen and his team, they were extremely professional, friendly, have a great system set up in the surgery, are technologically streamlined with portals, texts, etc and definitely work as a team. As the only urologist on the island he is extremely busy, and he is dealing with emergencies, surgery and a huge amount of patients so you have to be patient yourself. Despite this Dr Carlson wasn't rushed when it was my turn and took time to explain his diagnosis to me. I don't actually have a urological problem. So now I can go back to my primary care physician and discuss other options for diagnosis. I would definitely recommend Dr Carlsen if you are looking for help with any urological issues. Not just because he is the only urologist on the island, but because he is a knowledgeable Dr with a straightforward helpful attitude towards his patients. read more

i missed an appointment during covid....... they never reminded me about appointment during covid... and canceled me which was their fault.. don't waste your time with an uncaring doctor who only cares about you for your $$$$$money$$$$$$$$$ because if you don't show up he cannot bill the va..... he definitely does not care about you the human being.. *****beware****** stay away from this guy........ read more