The first time I went to him was around 10 years ago, I had 15 cavities and some other problems…read more Now, 10 years later, I only go for regular cleenings. After the initial visits to fix my teeth, I've been maybe 4 times to have a filling (in 10 years), to replace the ones he didn't put in. My teeth went from horrible to great. He only does work when he has to, never adds things on just to get money out of you. I actually went to a different doctor while he was on vacation, and this doctor told me I need a cap on a tooth and all this other work. Dr.Whiting put in a new filling instead. Which will hold up for another 15 years and will have saved me thousands of dollars. Very honest, knowledable guy. I have moved and now have to travel around 1.5 hrs to get to his office, but I refuse to change my dentist because I don't trust anybody else. I HIGHLY recommend him.

Staff is great, but will never go back. He is a very rude and condescending dentist. Dr. David…read moreBrodie in Malden is kind, caring and respectful. His assistant Wendy, hygienist Yolanda and secretary Julie are fantastic.

I would highly recommend this dentist. His staff is very professional. What I find unique here is…read moreDr. Leonardson is always concerned with what is going to be covered by insurance. And he works with me and my family to do only work that is really necessary and is covered by insurance I am also impressed by the level of technology in his office. For example he can actually deliver a crown in one visit. As he has the technology to create the crown in his office while you wait.

My previous dentist retired, I got busy with life, finances got tight, and before I knew, it had…read morebeen several years since my last visit to a dentist, and I needed a new one. Checked Yelp, and Dr. Leonardson's name came up with rave reviews, so made the call and scheduled my first appointment about ten months ago. I have nothing but praise for him and his staff. His approach was thoughtful and conservative. Coming in knowing that I needed a fair amount of work done (cracked teeth, new/replacement crowns, etc.) he laid out a plan of treatment, prioritizing what should be done right away versus what could wait, and we've been tackling it step by step. If you are anxious, averse to pain/needles/etc. (that would be me), they do a wonderful job of putting you at ease and minimizing any discomfort.

I am about to become a repeat patient of the Perico practice, as I learned I need a dental implant…read more(lower). I first went there as a referral 3 years ago and the work was 2 dental implants (upper). These 2 implants are very nice work and I've had no problems. My end-to-end experience was a positive one. Considering my own implant process, I would not have wanted a less-qualified practitoner doing the work, and they gained my trust right from the first consulation. I knew I was in a top-flight practice. The visits and follow-up were quite satisfactory.

I had (*) been a very satisfied patient of Perico Swampscott for more years than I can count…read more(began sometime in the early 1990s). I always had high regard for the care that I received there, until last year. When I returned for a routine dental cleaning I found the office to be not at all like it had once been. There was only one familiar face and I was told that my dentist, along with a number of loyal employees, from the reception desk to the hygienists to the doctors, mine in particular, were no longer with the practice. My hygienist did her usual excellent job. I scheduled my next visit and simply felt sad that things had changed so much. The reason that I am writing a review is that today I received a text message telling me that my cleaning appointment had been cancelled because the hygienist had left the practice. I was not offered an appointment with another hygienist. I am left feeling that I was simply cast away. One of the things that I really liked about Perico (aside from the great care that I received) was that there were many hygienists there. I valued using them all for all of their different knowledge. I always tried to have a different hygienist each time. (*) To be notified that my appointment was cancelled (less than a month before my appointment) because the last of the group of hygienists had left the practice (to repeat, there always were many and I loved them all) and not be offered an alternate appointment is unconscionably unprofessional. I mourn the loss of what Perico was and stood for. God save my teeth now!

Came in just for a general consultation. They were so disorganized that I waited to see the doctor…read morefor an hour. Their waiting room area is so small, that I heard a majority of their phone conversations which was a red flag in itself. They even neglected to call my insurance before my arrival so I had no idea about the cost. The doctor was very friendly though, but I decided to go somewhere else because there was too many red flags.

To start off, the wait time to be seen was 30 minutes behind schedule. The wait time in the exam…read moreroom was 25 minute wait. The doctor was outstanding with the great personality in the procedure was pretty much perfect. Recovery on the other hand, with nothing close to perfect. I got an infection from the surgery causing severe pain and swelling for days upon days upon days. I called the office the day after the surgery explained my issues and I was pretty much pushed the side by the nurse as she was very unhelpful and didn't show an ounce of empathy or concern. Did the office ever call me back and see how I was doing? No the answer is no. One of my other dentists opened her office with open arms to help me in my time of need into resolve my infection. Not these guys.

I have never written a negative review before, but my experience with this practice warrants it…read more In March 2026, I saw Dr. Pullano, who performed a biopsy of my tongue. When I later called for the results, I was told it showed a precancerous lesion. During that conversation, Dr. Pullano presented me with two options: return every three months to monitor the area, or pursue laser treatment. I chose the latter. She made a referral to Brigham and Women's Hospital for the laser procedure but was unable to answer basic questions about the treatment itself, including how many treatments would be required, whether it was painful, what recovery would involve, or other information a patient would reasonably need in order to make an informed decision. Shortly afterward, Brigham and Women's informed me that they did not, in fact, offer the laser treatment. I then called Massachusetts General Hospital, Tufts Medical Center, and a physician affiliated with Massachusetts Eye and Ear--all to no avail. I called the office again requesting another referral to Brigham's, assuming they would have more resources and knowledge of available treatment options. The person I spoke with asked whether I wanted to be referred to Tufts. I explained that I did not know which oral care center was most appropriate, and asked that they consult with Dr. Pullano and make a referral based on her clinical recommendation. I was also told Dr. Pullano would call me back. No referral was ever made, and I never received a call. Over the following weeks, my calls to the office went unanswered. On two separate occasions, I was told Dr. Pullano would call me back by the end of the day. Both times, no call was received. I also left messages for both the assistant manager and the manager, none of which were returned. It ultimately required me driving from Boston to Lynn in person before the receptionist contacted the manager, Jeff Bazille, in their Peabody office, who then agreed to look into the matter. When he finally called me back the following day--now in May--he was unapologetic, apathetic, and at times condescending. He essentially repeated the same unsuccessful efforts I had already made to locate the laser treatment elsewhere, only to confirm again that it was no longer available. No meaningful guidance, referrals, or alternative treatment options were offered. Most concerning was that I had to suggest he consult with a more senior oral surgeon regarding other possible treatment options. As a patient told she has a precancerous lesion in a less commonly understood area, I should not have had to navigate this level of uncertainty and care coordination on my own. As a social worker, I could not help but reflect on how concerning this experience is in a community like Lynn, which serves a richly diverse population, including many residents who may face language barriers. My on-going difficulty obtaining timely follow-up care and clear communication raises concern for other patients who may be navigating additional barriers. I sincerely hope this practice improves its communication, follow-up, and patient advocacy moving forward.

I'm very sorry that other patients have had negative experiences here... It's been the opposite for…read moreme. I won't go anywhere else. Well.... due to a fall I'd had unfortunately I needed to return far too soon. My appointment was yesterday. When I walked into the Lynn office it was clear to see that there was standing room only. Not an issue because when it was the actual time for my appointment I was brought in on time. saw Dr Jurgens for what in doing the math my 3rd time? Cheerful in greeting me, she noted my last visit in September of last year. I said....yes, but I'm back way too soon! Her response was - it's going to be alright. It's unpleasant but we know that people don't come here because they want to. She and staff obviously keeps notes. She brought up how past visits were handled, took a look at the problem & within minutes I had a plan of care. Then 2 prescriptions and instructions. All correlated quickly & perfectly. She even walked out to the waiting area. I can understand why shes quick. .this is a busy practice and she needs to be. People are usually in extreme pain and usually need extractions. It can be very traumatic. It's probably best to be quick & just get it over with.

I had to have a tooth extracted and I have to say, Doctor Abela was the best. There was no pain,…read morehe was quick, pleasant and it was the best visit to a dentist for a tooth extraction, I could ask for. If I could I would give him 10 stars. Thank you, Doctor Abela. I was nervous all day, for nothing Julieann Malvarosa I will recommend him to everyone I know!

This wonderful man met me on the The Fourth of July (2019) to extract a painful tooth…read more I honestly don't know of anyone else who would do this! 10 Stars, not 5!!

My prologue to this review is that I hate going to "the dentist". Yet, my experience with Dr…read more Austin Lee at Smith dental group has inspired me to write this review. I am an anxious patient and yet Dr. Austin was calm and patient with me. He was open To answering as many questions as I asked without annoyance. He wasn't in a rush to get to the next patient but to make sure that I was completely satisfied. He is an extremely intelligent dentist who worked precisely, efficiently and is very informed and informative about the newest techniques and equipment. I was very impressed to find that his practice owns a CAD/CAM that can create a porcelain crown while I comfortably waited in the office. I highly recommend Dr. Austin and will feel much more confident and more relaxed the next time I need to have work done. The office staff is friendly and his dental assistant was also extremely informative.

IF YOU'RE A NEW PATIENT BEWARE! This office is disastrous…read more They will not review your insurance. They will not ask you whether you are ok with paying out of pocket for services. They will perform the services they think you need without asking you if you are ok with what they are going to charge you. STAY AWAY! One visit was enough to not have me come back ever. I have the best dental insurance out there and they charged me $190 out of pocket for a cleaning so my suggestion is go to an dentist office that cares about their patients pockets not one that tries to pick them.