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Jeffery E Jones

5.0 (3 reviews)
Open • 7:00 am - 7:00 pm

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4 months ago

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DICK'S Sporting Goods - More Brooks

DICK'S Sporting Goods

(108 reviews)

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Amazing store. Great customer service. Brandon & Isabela are always willing to help when my kids…read moreand I come in for new gear. Brandon is very hands on with tons of knowledge to share.

I normally don't leave negative reviews, but this experience deserves to be documented, especially…read moreafter the manager told me that writing a review "wouldn't make a difference." I came in to exchange a pair of FootJoy golf shoes I bought here one week ago. I didn't have my receipt on me, so the associate scanned the shoes to look up the "lowest selling price." Their system came back with $19 for shoes I paid $110 for days earlier. When I asked how that number made any sense, no one could explain it. No price history, no verification, no transparency just "that's what the system says." I wasn't asking for anything unreasonable, just a fair exchange based on the actual purchase price. The part that pushed me to write this review was the manager's response. Instead of helping or even acknowledging the issue, he told me that leaving a review "wouldn't make a difference." That's not just dismissive, it's unprofessional. He said he wouldn't even consider making an exception because I had dropped the F-Bomb in reference to their insane store policy and ridiculous lowball valuation. He also demanded that I apologize to the associate for using the F word. For the record, I found my receipt and will be returning the shoes properly. But the principle matters. If their system is generating inaccurate "lowest selling prices," that affects more than just me. I'll be filing formal complaints with the appropriate agencies so this doesn't get brushed aside. I'm sharing this so other customers know what to expect if they try to make an even exchange without a receipt. A $110 purchase shouldn't magically turn into $19 because a system says so and a manager shouldn't act like customer feedback is meaningless.

24 Hour Fitness - Oxnard Collection

24 Hour Fitness - Oxnard Collection

(303 reviews)

great gym! i love coming here to play basketball! i love simon the receptionist, he usually works…read morethe night shift, but he always comes with great energy!

I would stay away from 24 hour fitness Oxnard and the entire chain at all costs. They have no…read moreinterest in treating you fairly. They take your money, and commit fraud. In my case, I joined for the summer, and signed up for eight Trainer sessions. Several months later, I noticed on my credit card that they were still billing me $349 a month for every month of the year for sessions I was not receiving, while I was not even a member.. I brought it to the Trainers attention, she brought it to her manager's attention, and Yessi the manager was unable to get my money back. She says that corporate will not honor the mistake that the Trainer at their gym made. They gave me one month refund, and hoped I would go away. It is essentially stealing. They took my money for no services, they know that the mistake was theirs, and that no services were delivered. I have everything in writing. And they will not return my money to me. When I am done with this review, I will be reporting 24 hour fitness to the Better Business Bureau. I would at all cost stay away from this chain, and definitely do not give them your credit card. I have given them every opportunity to rectify the situation. But after several months of waiting, calling, texting, giving them space and time to rectify their error, I am done. There are no humans in this chain of responsibility with any integrity. This system has fallen to the lack of leadership and lack of vision that happens when a business is overextended and on its way out. I expect to see this chain collapse very shortly.

Jeffery E Jones - golflessons - Updated May 2026

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