I love this apartment complex! The front office is amazing. Michelle is very friendly and helpful…read moreand made the move-in process easy. The mature landscaping is well maintained and the layout of the grounds makes it enjoyable and dog friendly. The experienced maintenance crew is very responsive. There is lots of reserved covered parking and at $25 per space is quite affordable. I was surprised at the convenience of the location with everything very close - from shopping, gym, pet supplies, banking, post office, gas, fast food, restaurants, auto maintenance, etc.

We moved from out-of-state to Greenhaven and all I can say is that it was such an easy process…read more We've been here a little over a month. Amanda & Michelle in the leasing office are so friendly and so responsive! They were able to accommodate an early move-in for us when schedules changed on our end. Since then, they are always so helpful when we chat with them if we have a question or need to stop by the office to grab a package. The same responsiveness and friendliness goes for the maintenance team. When we first moved in, Pete and the team made sure that everything was working properly. Any issue we've had since (very few and minor) they have been on it typically same day or within a day. The apartment and complex are beautiful and quiet for the most part! The gym and pool are amazing and clean. Also love our outdoor seating areas. We have reserved parking, so have no issues on that end. We'll often see many residents doing laps or out on their balconies. Friendly community! They host holiday events too which is so nice. I will say neighbors might get noisy once in a while but it never lasts long! Overall, Greenhaven has been a great place to call home.

08/31/26- Monday #Mckinney #FarWest…read more Thank you so much Ms. Annie, Ms. Irene, Mr. James and Mr. Jose. Thank you to all Soho Apartment staff. Place near schools such as Wortham Intermediate School. Safe place to live.

Thank u maintenance staff for quick response and fixed correctly in one day also thank you for…read morehelping us get into garage when we accidentally locked us out u guys rock also thank u for taking good care of poop pick up and trash always nice to see grounds so nice

Best apartment I have ever lived in. Maintenance was always quick. Amenities were always clean and…read morewell-kept. Staff was always kind and helpful. Friendly neighbors. They always keep the property well maintained and pretty. They don't charge for BS move-out fees. Occasionally noisy, but any apartment will be. Highly recommend Berkshire Auburn.

I have been living here since 2023 and overall really like this complex. Maintenance is very solid…read moreand comes quickly. Visitor parking is easy and LOVE that there is no sign in BS to do like some apartment complexes have. I feel fairly safe living in this complex and have had no incidences or issues in regards to safety. Everyone kind of keeps to themselves which is nice. The only con is that packages are not able to be delivered after the office closes which is kind of annoying for people like myself who order packages a lot. Other than that, love this apartment complex!

Very clean and friendly neighborhood close to heb, walmart and other grocery stores…read more Living here for past two years and never had any issues Very friendly management

Nice and peaceful community. I have been living here for the past two years and have really enjoyed…read morethe peaceful and friendly environment.

Great community with amazing staff located right by the lake for easy access in hot Texas summers!read more

I've lived here for about three years, and this has been my favorite apartment. The office is…read morefriendly and easy to work with - Ashlyn has been helpful more than once. Maintenance actually shows up when you need them, they knock and introduce themselves, and they get the problem fixed right (although I haven't had to make many requests) . I love the layout of my apartment and how much natural light I get from all the windows and the location is hard to beat. The hiking/biking trails are well maintained and shady and I get to enjoy walking to the lake with my doggy and letting him jump in for a swim. Great community!!

I had a really great experience through the leasing process at Jefferson Grandscape, and Koree was…read morea big reason why. She walked with me through multiple apartments, took her time explaining everything, and never made the process feel rushed or pressured. She was easy to talk to, genuinely helpful, and very patient with all my questions. From the first tour all the way through the application and lease signing, she has stayed supportive and responsive, which made everything feel smooth and stress free. It honestly felt like she cared about helping me find the right place, not just getting paperwork done. I truly appreciated that. I will definitely be recommending Koree and Jefferson Grandscape to friends.

My entire touring and move-in experience was extremely disappointing. Throughout the entire…read moreprocess, I was the one consistently following up--calling & emailing repeatedly. At no point did the leasing office reach out to me. Spoiler - my unit was infested with dog urine when I moved in. The managers are very aware of the situation and who I am. Any comments from the business is just for show to the public. 10/25/2025 - First Tour My leasing agent was Dustin. He shared false info throughout this process. I was told I would receive an email with unit details and pricing. I never received it. 10/26/2025 - Second Tour I returned due to the lack of follow-up. I was told multiple things that were not true by Dustin: The 8 weeks free concession could be spread over the lease term (incorrect) A unit could be held for 60 days with lower price changes (incorrect) The pool was heated year-round, he confirmed over 3 times (incorrect) I was again told by Dustin that I'd receive an email immediately. I had to call twice on 10/27 and stay on the phone until it was sent. 11/3/2025 Due to no responses to emails, I went in person. I finally received a delayed quote and applied that day. After applying, communication remained poor. Emails went unanswered, and I had to repeatedly call for updates. I was still being given incorrect information. 11/18/2025 I went back in person after continued lack of communication. I was told by Dustin that my application was approved "that day" and that I'd receive lease documents that day. I did not. I was told emails were being sent while I was there--never received. Promised follow-ups and accommodation information were not provided. It took until 11/30 to finally receive lease documents, despite being told they would be sent "same day" since 11/18. Communication issues continued into December, including conflicting information about renters insurance that caused unnecessary delays and required multiple corrections (interested party address different on lease vs. welcome home letter). Calls and emails went unanswered for days. 12/15/2025 - Move-In Day The move-in experience was unprofessional. Nothing was prepared by Dustin--no folder, mail key, or welcome items. Even the ribbon cutting had to be put together in front of me. I waited 3 hours for Dustin to bring my trashcan, and even called multiple times. He went to lunch and never brought it. The unit itself was unacceptable: Dirty dishes left in the dishwasher with odor Human urine stains around the toilet Bedroom & closet carpets covered in pet URINE stains with a STRONG smell. The odor was so severe I couldn't stay in the unit. I had to move my bed to the living room and spend nights elsewhere. Guests could smell it immediately upon entering. It took over 10 days to replace the carpet, with pushback suggesting the damage was caused by me, which was completely inaccurate. (My dog hadn't even been in the unit when I reported it) Photos they sent me prior to move-in showed the stains, despite being told the carpets were cleaned. I could hear the loud sighs when I'd enter the office to talk to management. Promised follow-ups, including cleaning the human urine on the toilet did not happen. I cleaned it myself. After over a month of me sending follow-ups, I was offered only $250 for the inconvenience. The battle isn't worth it anymore. Corporate still to this day hasn't followed up. This property markets itself as "luxury," but neither the service nor living conditions reflected that--especially at over $2,000/month. Additionally, I received a "courtesy" notice about pet waste in my yard, while surrounding units consistently had/have visible waste. When I asked for proof, I received no response. I never leave pet waste in my yard. The dog park is constantly filled with pet waste. I'll be content now that my only communication is with the GREAT maintenance team. The other leasing agents are nice, at least to my face. I hope that I don't have any other issues that result in my needing real help again, because I already know what that battle will look like. If they even try to raise my rent (if I even want to sign again) that would be comical. Over $2,000 is already too expensive for this experience and place. The response I received from the Google review told me to email them but then didn't leave an email.

Moved here 10 months ago and my move was a great experience. The girls in the leasing office were…read morealways available to answer my questions throughout the move and thereafter. They made the process of leasing and the move-in flawless. The days following my move, maintenance was extraordinary. In particular, Alonzo. He responded and handled any of my maintenance request with a sense of urgency and with utmost professionalism. I recommend WindDance Apartments as a place to call home.

I've been living here for a bit longer than 2 months with nothing but problems. Day 1, the place…read morehas clearly not been cleaned properly. Mysterious red sauce stuck on the sides of the oven, the carpet is frayed at the edges, AC doesn't work, holes in the paint, paint stains on the flooring, etc. I brought these issues up a week before I actually moved in, and not a single one of these issues were solved. It took 3 different tickets for the AC to be finally fixed, and it wasn't even fixed by a maintenance worker from this location, it took a worker from a different location to finally see that the AC unit wasn't properly wired before it finally got solved. The AC issue is really a great example of how things get done here. It will take multiple tickets, multiple trips to the leasing office, and days of workers coming in and out of your unit before any issue gets resolved. I wish this was an over exaggeration, but you can look at many of the reviews for this location as well as the other locations owned by their parent company, LUMA Residential, to see this is a continued trend. The most recent issue to plague my stay here is a water leak that started early in the day, and turned into a full flood of my unit. I have spoke to 10 licensed plumbers in the DFW area that all say the way that this was handled was absolutely not how one deals with this kind of work in someone apartment. Stay away from this place and any place owned by LUMA Residential/Corp. You will be frustrated and exhausted from the constant battle for people to treat you fairly. I regret it everyday that I signed a lease here. Please, I am begging you, do not lease here or at any other property affiliated with LUMA. Please.

Do not live here. You pay an arm and a leg for rent and they won't fix anything for at least a…read moremonth after you submit it online. They are rude and only cater to H1 -B visa people. Totally un-American. I'm a disabled vet and they told me to wait my turn or move out. Totally a waste of money

I have just signed the lease last week. I chose the apartments because of the location and positive…read morereviews overall. I was moving long distance and hence needed a better idea of the community. I called their leasing office and happened to talk to Stephanie. She went out of her way to help me. She walked over to the available apartment and recorded a video for me, just so I can get a sense of the place. Before and during the move, there were several occasions where she was so much helpful. The whole apartment hunting from a couple thousand miles away became a very straightforward experience because of all the help I received from Stephanie. Landscape, people and apartments look pretty good - will know more once I live here for sometime and will try to update the review after a few months.